Kings Road Retreat - Affordable Serviced Apartments in Chelsea

Location: 497 King's Road, London, gb

Star Rating: 6.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Studio with Balcony

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Apartment with Balcony

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom

• One-Bedroom Apartment

  This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, heating and a balcony are available in this apartment. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Linen
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Deluxe King Studio

  The studio's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious studio. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Linen
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Two-Bedroom Apartment

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The apartment's kitchen is available for cooking and storing food. The apartment features a flat-screen TV, a washing machine, a seating area and heating. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Linen
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Standard Studio

  The studio's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious studio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Linen
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• natalie (2/5): Very disappointing. We paid a lot of money for a very substandard level of accommodation - The location was excellent and very convenient. Some of our concerns were addressed promptly, with glasses, teaspoons, and tea towels delivered on the same day. A king-size sheet was also provided, although it unfortunately did not fit the bed. The size of the main bed and layout of unit was nice. Our stay was unfortunately quite challenging due to several issues that could have been avoided with clearer communication and better maintenance. Firstly, there should be explicit information provided about the number of stairs required to access the apartment. This made the property unsuitable for anyone with health or mobility concerns, which significantly impacted our stay. Cleanliness and upkeep were also disappointing. There was visible mold on the wall above the bedhead, and one of the bath towels also had mold marks. While we reported this promptly, it took four days for the issue to be addressed. The apartment was not well equipped for basic needs. The kitchen had only one teaspoon and no tea towels, the bed sheets did not properly fit the bed, and there was no hairdryer provided, requiring me to go elsewhere just to dry my hair. Additionally, the remote controls had no batteries. Communication with the host was slow and did not effectively resolve the concerns raised. Overall, the experience fell short of expectations, and improvements in transparency, cleanliness, and responsiveness are needed.
• Jonathan (8/5): -
• dr Bisi (3/5): Below expectations and unsafe so had to stay at a nearby Address of a friend. - Location was great Lots: Uk Chap Properties staff were unresponsive, terse and unhelpful. The property was cold as there was no heating in the living room, kitchen area and the smaller room. There was a burnt electric wire in the living room heater. There was only one towel per room for six days, no extra towels to change or extra bed linen or pillow cases. There was no hand towel in the bathroom no floor mat or anti slip mat in the bath tub. There was no tea towel in the kitchen or paper towel, no cleaning material to clean the bathroom after use or even a floor mop or brush to sweep the floor. There were hardly two pieces of tea cups or glass cups in the kitchen. The fridge was not properly maintained as the door guard was missing and the bin in the kitchen was defective and unsafe with a sharp iron sticking out. Phone calls to the number supplied were unanswered and calls seemed to be cutting off by the receiver. Unfair terms were attached to offers given when I raised a complaint, as they wanted me to respond within hours that fell after midnight when I would have not been awake. I was very disappointed to say the least about the state of the flat and the standard of comfort and custom service at such a location. I was not aware the accommodation was on a second floor in a place with very narrow stair well. There was no welcome note found on the premises to explain necessary information as how to operate the household appliances, the cooker was defective as All the cooker hubs turned on when one is turned on. Guests have to make up where to find the WiFi password or grope in the dark to know how to operate the wall mounted heaters. There was no hair dryer in the flat, only an empty hair dryer box was in the wardrobe of the smaller bedroom.despite reporting this, nothing was done to mitigate this. We checked in on Saturday but an attempt to send an engineer was made after 12 noon on Monday after which we have left the property for the event we were visiting London for.
• HArry (1/5): -
• Intonti (9/5): -
• Halima (6/5): -
• Ali (4/5): -
• Antonio (10/5): -
• Nadia (6/5): Not very pleasant. - The flat was ok-ish, a bit tired. It was very cold and relatively noisy.
• Alexandre (8/5): -
• Lucy (6/5): -
• Paul (8/5): -
• David (1/5): Misleading and misrepresented in the description I had to sleep with a bath towel for bedding.Awful - Nothing we left after first night.Keys were not there on arrival.We had a meeting so couldn’t change or freshen up after a 6 hour drive.Had to leave before keys arrived.They were delivered at 6.30.No clean bedding linen left just a filthy quilt thrown in wardrobe.Wreaked of cigarette smoke.Smoke alarm broken.No sign of fire safety.No hot water.One of the worst stays ever.No correspondence from landlord.Asked for a refund no response. It was grim,no consideration for the guest whatsoever.
• Saharsh (6/5): Pleasant - Host not responding at all
• Patricia (8/5): Mainly used for sleeping. - Convenience for our purpose Unit we got was very high up and we struggled to get our luggage to the top
• Charles (2/5): Worst experience ever,I am waiting on my lawyer’s discretion. - Location. The Host was so arrogant and callous on Children,besides he’s owing us till now for an unspent night we paid for and for us to agree on spending less than days we paid for that he wouldn’t grant access to the property until we agreed on His terms.my was freezing outside and it was late at night.
• Signall (10/5): Exceptional -
• David (10/5): Exceptional - Well located, easy access, spacious, clean, tidy and economical.
• Simone (6/5): It was ok. I wouldn't book again - Balcony, although it didn't look like the apartment in the pictures. Didn't really wana go places because it was sooo far up, but that was all good. Shower absolutely sucked and was dirty.
• Lariche (8/5): Very good -
• Kim (1/5): Dreadful and would ask to see all safety certificates. - Nothing No Hot Water to main bathroom or Kitchen. No Heating in Living Room and only intermittent in bedrooms. When reported to owner he simply stated that they were advised about this AM on day one of our staff and he had ignored it.
• Daniel (7/5): Nice location, convenient, responsive contact - Location, cost N/A
• Edwards (3/5): Poor - One positive about the property is the location The apartment was very outdated and looked like it hasn’t been cleaned properly in years. Black mould in the bathroom and the fridge was disgusting. Awful smell throughout the property. The staff who I spoke to were very rude
• Atheneas (5/5): Not bad for the price - Location was good and also the fact that it was like a studio apartment and the price was reasonable. However, the flat wasn't properly cleaned. There was a lot of dust under the bed, there was also an empty water bottle! Like the bathroom wasn't properly cleaned to a point I had to remove all the hair from the bathtub sink as the water wasn't draining. The bedsheets still had some crust on them and the windows... Well, let's say it's not soundproofing. It felt like the cleaner cleaned in a rush in all honesty.
• Anil (8/5): Very good -
• Megan (10/5): Great location, peaceful setting and well equipped apartment - The apartment was very well set out, with plenty of clean towels, a fully equipped kitchen and, although it is on Kings Road, it was quiet and peaceful. The hosts were very helpful and answered all my questions promptly. The location is A+ in terms of public transport, very close to Kensington, Hyde Park, Chelsea and very picturesque streets surrounding the apartment. Nothing, I really enjoyed my time at this apartment. I am planning on coming back in the future.
• Vikki (6/5): Did near enough what it had to do. - The location of the property was great for our needs Easy to get into as all the codes etc were forwarded It is tired. Some general maintenance to tidy it up would be great. The en-suite shower did not work and the main bathroom shower was hopeless. It actually made us late for our event as 4 of us had to use it Could also do with some basics in the kitchen tea coffee etc
• Haig-thomas (7/5): Good -
• Michał (9/5): The location of the place was very convenient. The flat was spacious, comfortable and nice. - The owner was really nice and helpful. He was in touch with us during late evening hours (very late check-in). He did his best to make our stay comfortable. Two bathrooms in the flat were a big advantage. We had some problems with paying the deposit, but the owner was helpful and found some other ways to make it possible.
• Reeves (7/5): Good - The location of Chelsea's football stadium was great. Was clean and comfortable. The shower in the main bathroom had very little pressure, and the water temperature was not great. I wasn't aware when i booked that there were 4 flights of stairs to get luggage up.
• Suzette (4/5): Disappointing - Location, I’m very disappointed there was no hot water, after spending the day at Royal Brompton hospital with my partners very poorly daughter we really needed a shower or bath! Also the toilet in the main bathroom wouldn’t flush properly & clear the bowl, TV signal was poor, a tea towel in the kitchen would have been handy
• Madison (5/5): Passable - the location
• Mikayla (4/5): Passable - The location was pretty good! Easy to take transport into the city. The bed was not comfortable (needs a much better mattress), and the shower was small and had terrible water pressure. I also would not recommend staying here during a heat wave as the apartment had bad ventilation and was extremely hot.
• Akadiva (9/5): Cozy Getaway within the City - Very cosy apartment (#14) with a great size balcony which was the reason I booked the flat & it didn't disappoint ! Has almost everything you need : Kitchenette with microwave + kettle + stove top + more than sufficient cutlery & crockery including wine glasses; and coffee powder ! The only thing missing was sugar & creamer lol A 2 person dining table beautifully laid out with cutlery. Studio itself was kitted with wall mounted TV, WiFi, hairdryer, standing fan, iron & ironing board, a set of x 2 towels & soap. Has large windows & lots of light during the day. Sufficient wardrobe space for 2 people + plug points everywhere + a large bin as well. It's well located on the main road with smooth entry into the property and within 5-15 mins walking distance of multiple bars, cafes, pubs, restaurants and a late night Tesco ! Very easy communication with Alastair via booking.com & WhatsApp messages. Aside from some feedback which would enhance the guest experience - the studio flat was a fantastic getaway deal within the city ! ✓ mention it's a 3 floor walk-up in description ✓ outside of flat entry should be more tidy (however I also booked over the long weekend) ✓ mattress was overall 8/10 however 1 side was a bit indented so not comfortable for the person on that side ✓ shower pressure was very low ✓ some additional hand towels + toilet paper would be handy ✓ standing fan was tilted/ wobbly mostly from wear & tear which is normal
• Barry (6/5): Pleasant -

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