The HeArt Guest House

Location: 62 Via dei Tribunali Scala A, Piano terzo, Interno 8, Naples, it

Star Rating: 8.9 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 01:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Allergy-free room
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Junior Suite

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned suite is consisted of of a dining area, a flat-screen TV with cable channels soundproof walls and a terrace. The unit has 2 beds. The kitchen comes with an extra charge.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

• Large Double Room

  The spacious double room offers air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

• Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

Guest Reviews

• Sara (7/5): - Sehr zentrale Lage inmitten, nur zu Fuss erreichbar, moderne Zimmer, kleine Terrasse
• Carpentier (9/5): Une plus que parfaite - L accueil en français super sympa;la chambre très belle neuve et décorée avec gout;très belle douche;ménage au top; buffet extérieur dans le couloir au top je recommande vivement Rien
• Agnes (10/5): Séjour culturel très réussi - Accueil chaleureux de Marco et très serviable et disponible.
• Valentina (8/5): Ci tornerò sicuramente - Tutto Nulla
• Ana Pedro (8/5): -
• Catalina (8/5): - Estaba muy limpio y muy atentos La entrada es en un edificio que está en construcción. Al llegar genera un poco de incertidumbre pues la entrada parece un edificio abandonado, sin embargo al entrar ya al piso todo está muy bien. Muy limpio, cómodo y muy atento el personal
• Olga (10/5): - Zentrale Lage und Umgebung, Personal war sehr freundlich und hilfsbereit
• Erica (10/5): Great place in the center of Naples - Really good location in a cool old building. Marco met us for check-in and was very good at communicating all the chech-in information. Decent sized shower for Europe. Very nice selection of snacks/breakfast/ drinks available all day. Very nice terrace. The last night there was an anniversary party in the adjacent square that played very loud music. Not at all the fault of the hotel.
• Loreto (10/5): - Ubicación, piezas, desayuno Sólo que me costó encontrarlo y la entrada se veía dudosa
• Pamela (6/5): Not good value for money, not a real hotel. - Location was good, recommendations from host were ok. The entrance was horrible, is like the building if falling apart and you go through construction to reach the third floor where the rooms are located. Is not really a hotel, it was probably a big apartment and they split it into small rooms. Very random and very sketchy. The host told us he would book a taxi for us the next day, the taxi never showed up, he never answered my WhatsApp messages, fortunately I was able to get an uber and didn’t loose my very early ferry.
• Jacky (10/5): Une chambre très bien située au cœur du vieux Naples. - L’accueil La chambre L’emplacement
• Kanchevska (10/5): - Everything was perfect!
• Paola (9/5): -
• Valérie (9/5): -
• Giorgia (8/5): - La stanza arredata con gusto, fresca anche senza accendere l’aria condizionata. Ampia scelta per la Colazione. Posizione centralissima Le impalcature nelle scale facevano un po’ impressione 😅
• Wanda (8/5): Comfortable, convenient, cheerful hosts, terrace - Location, complimentary snack, hosts Construction site outside, but only aesthetically once inside it’s lovely
• Sylvia (9/5): - Central location, you can go anywhere on foot The building is a construction area, the entrance is a little intimidating
• Jurate (7/5): Good - The apartment was cosy and comfortable. All building is under big reconstruction. It feels like you live on the construction site.
• Elena (9/5): Superb -
• Heli (9/5): Superb - The staff were incredibly friendly and welcoming: Gianmarco and the super kind lady who took care of the rooms. The room was bright, clean, and cozy. The complimentary snacks and self-made breakfast were nice too.
• Thomas (9/5): Both Marcus and Anna were very welcoming and explained all about the room, facilities and self serve breakfast kitchenet - The room was large, very clean and well prepared. The mini bar was well stocked up with complimentary milk, water bottles, and packaged food. The entrance stair case to the building was under renovation with scaffolding still in place.
• Giulia (8/5): Very good - Great location. Generous breakfast buffet selection and staff availability in general.
• Donna (10/5): Great stay, helpful persons, and would absolutely stay again! - The stay was lovely. Enjoyed the large space, kitchen appliances were great, breakfast food, bread/meat/cheese and snacks were great, The terrace was nice! The lady attendant was helpful and kind. Giovanni was terrific!
• Peter (10/5): Good location and stuff. Very clean and confotable. - Breakfast was no included, but we still have free option of it with self service in Italian style. Some juice, coffe, croissants and similar stuff. Also we received free some stuff in fridge. Some cheese, ham, water, milk.
• Heather (9/5): Fabulous! - Lovely accommodation. Right in the centre but not at all noisy. Helpful staff. Beautifully clean. A little gem. Tricky to find but staff helped to get us back on track pretty quickly. Perhaps a few more instructions would be helpful as we had no idea what the entrance looked like.
• Vinu (9/5): Loved the location and the room. Will be happy to come back. - The location was great. Plenty of restaurants and many attractions close by. Due to ZTL location, car needs to be parked at a garage nearby. However, the owners give a recommendation which helps with the rates.
• Roger (8/5): great location, modern decor, clean with nice bathroom and shower - modern clean and fabulous location. don’t be put off by the entrance to the building and stairwell, it is very old and not yet renovated. once in the apartment everything is fine.
• Colin (8/5): Lovely guest house with nice staff - Lovely breakfast buffet, good price, very nice staff and central location Slightly noisy at times but it’s to be expected in such a central location
• Margaret (10/5): It was a lovely clean b&b with a great selectio in the heart of a bustling busy street. Great helpfull staff - Everyrhing is was amazing , brilliant location and lots of food for the breakfast . We will be back Nothing to dislike
• Alice (10/5): Perfect place to stay in Napoli - The breakfast was wonderful! We could choose our own fresh pastry from a tray of pastries and enjoy yogurts, fruit, juice, bread and snacks. It was a very nice touch that we could take anything from the communal food area at any part of the day should we fancy. The host was very friendly and let us stay in the Sophia Loren room as we requested. We were able to store our luggage before our flight home. The room itself was so beautiful! Everything was spotless. It had an amazing bathroom and the beds were SO comfy! We didn't hear anything at night - it was completely silent. The location is really great because of all the food shops and restaurants surrounding. We felt completely safe in the area. The underground tour is right next to the guest house. I am so happy we choose to stay in this guesthouse in Naples! It really was incredible. Nothing
• Alen (10/5): Exceptional - Great location, clean rooms, welcoming and friendly hosts, good breakfast, big terrace, wi-fi
• Jokubaitis (10/5): Exceptional -
• Martin (3/5): Poor - Location is superb We arrived at around midnight as we had told the property months ago. For the last check in, an extra of 20€ was charged. But nobody in person welcomed us and we stood in front of a locked door for half an hour!:
• Kit (10/5): In the center of everything. Great location. - Right in the center , lots of tourist attractions around , and lots of fabulous restaurants. Room was spacious and clean. Entrance was a bit scary when i arrived 10pm, but after checked in, it was all good .
• Hudaverdi (8/5): Very good -
• Kristina (10/5): Exceptional -
• Anne-claire (8/5): Great stay. Great location. Very comfortable rooms. - Great location. Don't get intimidated by the front door. The rooms are clean and freshly renovated. The host shared good restaurants tips om the vicinity. Great for a family (not related to the hotel, but avoid Naples if you visit with toddlers). Breakfast is light but completed by a complementary croissant/ coffee at the coffee shop next door
• Suzy (8/5): Great place in the heart of Naples - This is a great B and B in the heart of Naples. The staff were very helpful and our room was tidied and made up every day which was great. Having breakfast in the cafe opposite was really fun.
• Katarzyna (10/5): I had a very pleasant stay and cannot complain about anything. - The location is just at the heart of the historic city center. The interior is basic but it has everything you need, it’s pretty new, clean and comfortable. Good value for money. The staff is very friendly and supportive. Nothing to mention
• John (10/5): Exceptional - Very pleased with the cleanliness and facilities. Everything we needed for a family of four spending a night in Naples. The entrance is intimidating, but pay no attention. Once you are inside, it's a quiet, clean repose from the chaos of the city!
• Jane (10/5): Very comfortable, outstanding staff and cleanliness, would recommend - Right in the heart of the city, very clean, staff all really helpful, comfortable bed, lots of extras with refreshments available. Very quiet despite being close to hustle and bustle.
• Dolinin (10/5): Best stay ever in Italy - Perfect location, close to everything. Looks as busy touristic area …. but when you open a door you are in a extremely clean and comfortable facility in a heart of Napole. No noise from a street, at all. Everything is brand new, facility has been just refurbished. Free good quality coffee, fruits, snacks available at facility. Additionally Italian breakfast in local cafeteria-bakery included, very good coffee and croissant. Our host Marco was extremely helpful, he was available at what’s up at any moment reacting to any question within seconds. Cleaning ladies were very kind and polite. Strongly recommend and we would definitely book it again! Nothing, really
• Rosalie (8/5): Very good -
• Jackson (7/5): Overpriced, but new, working out the kinks. - It’s new. They are working out some kinks. Good facility. Kind staff. It has potential. Check in and out were good. ‘Breakfast’ is a croissant and coffee, and only a croissant and coffee- if you don’t drink coffee you don’t get anything else! And it’s at a bar down the street. Not what was expected with ‘included breakfast’. Cleaning was mostly good, first few days better, then maybe a staff change. Some oddities, like folding a wet shawl that has been hung to dry. Beds are very firm - you may like that? At least there were two pillows each (after we asked for more pillow cases). Staff didn’t know where to do laundry. And the stove top didn’t work. We were planning on cooking a few meals to offset the high price. Closest public transport is about a 12 min walk away. The terrace is public access, and just literally a flat spot. Needs some furniture to be enjoyed.
• Paul (9/5): Perfect - Location is great, Gianmarco was more than helpful in finding the place (it’s slap bang in the middle of the action) and check in was a doddle. Clean, large rooms. Good value for money. Nothing

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