Hotel Can Simo
Location: Sant Jaume, 1, Alcudia, es
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Boutique Hotel in Historic Alcúdia
Historic Charm with Modern Luxury: Can Simó is a beautifully refurbished 19th-century Mallorcan manor house, blending traditional style with contemporary elegance.
Prime Location: Situated in the heart of Alcúdia, just a stone's throw away from the stunning Bays of Pollensa and Alcúdia, as well as the prestigious Alcanada golf course.
Personalized Service: Experience a warm and welcoming atmosphere with a personal touch, ensuring your stay is nothing short of exceptional.
Ready to indulge in a luxurious getaway at Can Simó? Book now for an unforgettable experience!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 08:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Non-smoking throughout
- Private check-in/check-out
- Kid meals
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Delivered food - securely covered
- Free wired internet
- Internet access
- Vegetarian menu options available
Rooms Available
-
Luxury Suite, Private Pool
1 Queen Bed
323-sq-foot room with city views
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a hydromassage showerhead
Practical - Safe, desk, and wardrobe or closet; cribs/infant beds available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - Weekly housekeeping, no rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Tile/marble floor
- Private pool
- Wardrobe or closet
- Jetted bathtub
- Separate bathtub and shower
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- Hydromassage showerhead
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room
This double room has a flat-screen satellite TV, mini-bar and air conditioning. The private bathroom comes with a hairdryer.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Smoke alarm
- Key access
- Window
-
Suite with Private Pool
This luxury air-conditioned double room offers satellite TV, sauna and safe. The private bathroom features a spa bath and shower jets. The rooftop terrace is completed with a small solarium and mini pool.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Sauna
- Private pool
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Rooftop pool
- Plunge pool
- Trash cans
- Cots
- Socket near the bed
- Smoke alarm
- Key access
- Window
-
Deluxe Double Room
This double room has air conditioning, mini-bar and satellite TV. The private bathroom comes with a hairdryer and spa bath.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Smoke alarm
- Key access
- Window
Guest Reviews
- RUFINO (7/5): - COMODIDAD DEL HOTEL
LIMPIEZA DEL HOTEL DESASIADO RUIDO EN HABITACIONES POR RESTAURANTE
- planello (10/5): - Muy bien ubicado
Las habitaciones son muy espaciosas
Por la noche es muy tranquilo El cheking, me parece una barbaridad tener que coger la llave de la habitación a través de una máquina. Yo agradezco el contacto con una persona a la que puedes preguntar cualquier duda que te pueda surgir y el cobro de la tasa turística es un abuso.
- irene (9/5): -
- Bastian (10/5): -
- Thomas (7/5): -
- Burgi (8/5): - Sehr schönes Zimmer Der Geruch im Zimmer
- Damian (1/5): - Nothing that was expected Location very hard to find entrance thru a meat store not normal very bad
- Carolin (9/5): -
- Rocío (2/5): Cambio de habitación - El interior no estaba mal, estaba limpio y el baño era amplio Fue muy dificil localizar nuestra habitación porque se encontraba dentro de la terraza de un restaurante. Una vez subimos a la habitación (unica en esa zona) era oscura y con olores y ruidos de la gente comiendo en la terraza. Tuvimos que reclamar para un cambio para poder tener intimidad y no cruzar por toda la gente para salir o entrar y poder abrir las ventanas sin que te vieran.
- santiago (7/5): Estancia agradable pero...¿4 estrellas? - Es un sitio coqueto.
El desayuno y cena muy bien. La cama muy bien. En mi opinión, este hotel (que está bien) no es un hotel de 4 estrellas.
No sé cómo se consiguen estas estrellas, pero pongo 2 ejemplos que creo que hacen que no sea 4 estrellas.
- El checking se hace en una máquina.
- Aunque es una primer piso, no hay ascensor y las escaleras son realmente empinadas.
Por otra parte -como dicen otros comentarios- es verdad que el baño es muy bajo. No recomendable si mides 1,75cm o más...
- Alexandra (9/5): -
- Juana Mari (10/5): -
- MONICA (8/5): Zeer goed - Personeel. Zeer behulpzaam. Alles was prima
- Josua Philipp (7/5): -
- Sebas (10/5): -
- Caroline Howe (6/5): Pleasant stay, good central location. - Didn't have breakfast The shower leaked and the floor got quite wet
- Joerg (7/5): War schön aber für den Preis Luft nach oben - Tolles historisches Gebäude, sehr nettes Personal und gutes Frühstücksbuffet. Matratze war durchgelegen, wurde während dem Aufenthalt getauscht, anschließend war es besser, die Matratze hätte dennoch härter sein können.
Das Badezimmer war sehr gut gereinigt durch das super freundliche Personal, dennoch hat es sehr nach Abfluss gerochen. Auf einem Stein die zur Wand im Badezimmer gehört war Schimmel.
- john (7/5): Well situated - Good location. Close to public transport, shops and resturants and eating places. Could have had kettle for coffee, tea making.
Also could have had use of courtyard area to relax
- Margarethe (8/5): -
- Carola (9/5): Schönes Hotel mitten in der Altstadt - Das Zimmer war sehr sauber,und schön eingerichtet. Lage war perfekt mitten in der Altstadt. Personal sehr freundlich. Frühstück war frisch und ausreichend, allerdings in einem anderen Gebäude. Vielleicht sollte man dies in der Beschreibung erwähnen. Für uns war das in Ordnung. Das Check In ist an sich sehr unkompliziert wenn es richtig beschrieben wäre. Da wir sehr spät ankamen konnten wir niemanden fragen was die Sache etwas erschwert hat. Wenn man den ,,Schalter,, gefunden hat ist es sehr einfach. Sonst gibt's nicht zu beanstanden
- Oleksandra (3/5): -
- Dominique (10/5): Top - Es war wunderschön, ruhig und die Zimmer waren auch sehr schön Das CheckIn am Automaten war etwas mühsam
- Jelena (10/5): - Muy bien todo
- Sandra (9/5): Me encantaría repetir - El estilo y la decoración muy bonito y acogedor. La chimenea eléctrica es un toque espectacular. Teníamos la habitación en una de las casitas vecinas al hotel que le da un toque íntimo y exclusivo. El restaurante sa mossegada muy bueno todo, el menú muy amplio y el personal muy bien. No nos gustó que no hubiera nadie en el chekin y tener que hacerlo en una máquina. Además no sabíamos la clave para abrir el restaurante en el desayuno, menos mal que ahí sí había alguien en recepción y que la recepción estaba justo en frente del restaurante.
- Birgit (10/5): -
- Ron (10/5): -
- Irene (9/5): - Charmante Zimmer, sehr ruhig in der Altstadt gelegen - abends mit Automaten-Checkin.
- Karl (1/5): - The location was good , and the breakfast in the restataunt was good The bed in our room was not in a good order, it needs replacing. I cannot belive that knowone else has complained. The bed sank in the middle and made it near on impossible to sleep. The self chexk in was a farce, it wouldnt recognise our ID papers , luckliy there was someone in reception who could check us in manually.
- Robert (2/5): -
- Jennifer (10/5): -
- Jose Alberto (10/5): -
- Fridolin (10/5): -
- Ron (10/5): Will definitely revisit it enjoy our stay - Nice, quirky but old building a lot of character, comfy beds
- Ron (8/5): -
- Walter (5/5): Kalt, Modrig und unbequem. - Die Lage war wirklich Top. Aber um die Jahreszeit hat leider viele zu.
Der Zimmer Service war wirklich gut.
Es gab eine Minibar. Das Einchecken erfolgt an einem Automaten, auch wenn jemand an der Rezeption sitz und Deutsch spricht.
Die Heizungsanlage befand sich in Form einer Klimaanlage über der Tür. Bei meiner Ankunft im Zimmer herrschten äußerst kalte Temperaturen vor. Dies führte dazu, dass der Boden eisig kalt war und ich mir zusätzliche Hausschuhe erwerben musste. Die Klimaanlage musste den gesamten Tag in Betrieb sein, um eine erträgliche Temperatur zu gewährleisten; bedauerlicherweise sind solche Geräte jedoch nicht besonders geräuscharm. Im Badezimmer ließ sich an mehreren Ecken Schimmel feststellen. Der modrige Geruch durchzog das gesamte Zimmer und beeinflusste auch den Duft meiner persönlichen Gegenstände. Beim Dusche hatte ich Schwierigkeiten mit dem Stehen aufgrund meiner Körpergröße von lediglich 1,84 m; dies ist keineswegs überdurchschnittlich. Die Dusche war eine Badewanne.
- Margarita (10/5): Muy buena ubicación para disfrutar del pueblo de Alcudia - Ubicación, comunicación con el personal.
- Thomas (4/5): Katastrophal, nie wieder. Viel zu kalt - Bei Aussentemperaturen unter zehn Grad sollte irgendeine Art von Heizung funktionieren. Die Böden waren eisig, das Bett klamm, und die Bettwäsche sommerlich dünn. Alles hübsch, aber ein wenig verschmörgelt. Das Brett auf dem die Waschbecken standen war so schräg das das Wasser vor allem auf die Füsse lief. Gute Lage, aber das Frühstück beginnt erst um 0830, dazu sind die Eierspeisen kalt und am Kaffeeautomaten bildet sich eine lange Schlange. Unbrauchbar, aber dafür freundliches Personal. There is NO Heating, the bed was cold, the floors were cold. Breakfast- cold eggs, cold scrambled eggs, long waiting times at the coffee machine.
- Alexander (9/5): -
- Ángel (10/5): Magnifico - Todo Nada
- Carmen (5/5): - Todo bien menos que el jacuzzi está mal ubicado No hay medidas anti deslizantes ya que el jacuzzi está en el baño, pocas toallas de secado
- Peter (8/5): -
- Andrea (6/5): -
- Tristana (9/5): -
- del Río Moncunill (10/5): -
- Manca (9/5): - Lepa soba, odlična lokacija Nekoliko bolj zapleten check-in proces.
- Alejandra (10/5): -
- Anja (10/5): - Wir haben uns in diesem Hotel rundum wohlgefühlt. Der Service war sehr freundlich und aufmerksam, die Zimmer sauber und komfortabel. Auch das Frühstück und die angenehme Atmosphäre haben uns überzeugt. Wir empfehlen das Hotel uneingeschränkt weiter und werden bei unserem nächsten Besuch gern wieder hier reservieren.
- Reinhard (7/5): -
- Jana (10/5): - Skvělá lokalita, spoustu restauraci, krasné centrum. Rušno, mistni vyváželi do pozdních hodin popelnice.
- Leon (8/5): -
- Vít Veselka (9/5): -
- Yvonne (7/5): was goed verblijf - de omgeving was mooi, gezellige markt en leuke knusse restaurantjes en winkeltjes
taxi dicht in de buurt de kamer , weinig lichtinval , geen tafeltje om aan te zitten ( op het plaatje zag het er anders uit)
- Mark (7/5): Good but could be so much better with improved bedroom and bathroom fixtures. - Reastaurant for breakfast was perfect. Food and staff both excellent. Room is very characterful but looking a bit tired.
The mattress was past its best and the bathroom needs an update. Rusty shower screen, worn basins, small bath and over bath shower not up to current expectations.
Brassico restaurant was cash only so had to cancel twice as charges at the atm were far too high.
- Lennon83 (7/5): -
- Poul (9/5): -
- richard (10/5): Perfect one night stay 3 mins from bus stops but right in main part of the old town - Everything & the very romantic four poster!
- Gertrude (8/5): Es war wunderschön in Alcudia - Das Frühstück war super, die Bedienungen sehr freundlich,
man konnte auch im wunderschönen Garten frühstücken
Es gab alles was das Herz begehrt. Die Lage des Zimmers war direkt über dem Grill des Restaurants;
- Ballet (9/5): Super hôtel avec de chambres magnifiques. - Super hôtel très bien situé. Extrêmement confortable, chambres très charmantes, bref au top ! Rien. C’était top !
- Sandra (10/5): -
- Panni (10/5): Central, cute, rustic. - The room was amazing, we enjoyed spending time there, having a nice little balcony was great and the steakhouse underneath was a great bonus.☺️ They cleaned the room every single day and if we had any questions they were kind and helpful. Would have been nice to have a kettle, but honestly, besides that everything was 200/10☺️
- Lis (7/5): Det blev en lille dejlig ferie! - Beliggenheden. Virkelig central. Værelset var lille og badeværelset endnu mindre, og det blev ikke bedre af en skrå væg (og så lugtede der…). Men der var bruseniche!
- Inés (10/5): EL REFUGIO PERFECTO DENTRO DE LA MURALLA - Nos gustó TODO la habitación es preciosa, la cama súper cómoda todos los días menos los martes que es su día de descanso nos limpiaban y nos cambiaban las toallas....ME ENCANTÓ LA UBICACIÓN DEL HOTEL QUE ESTÁ DENTRO DE LA MURALLA Y HAY MUCHA VIDA Y MUCHAS TIENDAS Y RESTAURANTES .....Y POR LA NOCHE TODO TRANQUILO Y SE PUEDE DORMIR MUY BIEN AHHHH Y PUEDES PASEAR POR ESAS CALLES CON TANTA HISTORIA..... PARA MÍ FUE EL LUGAR PERFECTO.... MI MARIDO Y YÓ MUY CONTENTOS Al principio al entrar no había mucha presión en la ducha pero ese mismo día lo hablamos a recepción y se resolvió muy rápido la recepcionista muy amable y eficiente... y cuando se arregló el agua ya nos tiraba para atrás de tanta agua que salía por la ducha..... NOS ENTERRARON EN AGUA 🤣 🤣 🤣 🤣 🤣 🤣 🤣 ....DEJANDO LA BROMA NOS ENCANTÓ REPETIRÍÁ OTRA VEZ
- Gerhard (8/5): -
- Morgan (4/5): - L’emplacement et le charme de la décoration Très bruyant !
La chambre donnait directement sur le hall d’entré d’un restaurant très bruyant.
Dans un Rez de chaussé, les fenêtres donnaient donc directement sur la rue donc interdiction de les ouvrir car la rue est très empruntée et bruyante.
Donc pas de lumière du jour
Le débit d’eau était très faible par moment.
Aucun accueil dans notre partie d’hôtel (CAN Simo)
Le Check in se fait dans un autre hall d’hôtel, 30 mètres plus loin.
On voit un peu à travers la porte d’entrée.
Le personnel ne remet jamais d’eau dans le frigo donc aucun moyen d’avoir de l’eau potable
Pas de Wifi
Quelques tringles pour ranger rien de plus.
Dommage
- Andrea carolina (5/5): - La ubicación es muy buena, la atención del conserje No tiene suficiente agua para ducharse, no tiene una mesita, solo dos sillones, el precio es extremadamente caro para la prestacion
- JAVIER (8/5): -
- Kseniia (7/5): -
- Martha (3/5): Do not stay here. There is no running water for using the shower or toilet in evenings. - Beautiful place to stay. Fitting exactly with the aesthetic of Alcudia old town. Great for couples After reading the other comments it seems that they are aware there is no water after a certain time of the day. After around 5pm there was zero water flow. No flushing toilet and no water to shower or brush teeth. They pretend to call a mechanic but it is just the hotel host. Gave us free breakfast every morning after when we told them the problem and pretended not to know.
- Wilson (10/5): -
- Gordana (8/5): - Location.
We didn’t get the room on the photo but it was still a very good room. The breakfast was in a near by restaurant and it was good. You can ask the waiter for freshly prepared eggs. The staff is kind and helpful. The bathroom. The flushing was broken but fixed on the same day within hours. The water pressure was weaker at night.
The air conditioner sometimes didn’t work.
- Erik (8/5): 9/10 - dålig dusch. 🚿 - Läget Duschen var inte jättebra, kom knappt något vatten alls.
- Denis (6/5): Confusing and underwhelming - The staff were very nice, both at the restaurant and reception. The location is also good, pretty convenient. The bed was super comfortable and the room was clean. We had to check in after midnight so they left the keys for us at the reception, however, it wasn't clear where our room was - the map they attached wasn't detailed enough to find room 407, which was located in a courtyard behind metal bars. There wasn't even a label on the door that would indicate which room it was. This led to a lot of stress... As for breakfast, the servers were great, however, I expected a wider variety. I saw one guy order eggs so I did so as well but otherwise I wouldn't have because nobody told us we could. Also, the beach is kind of far so I wouldn't book this hotel again, but that's on me.
- Daniela (9/5): Superb -
- Alexandra (8/5): Very good -
- Katie (8/5): Very good - The location is brilliant, the room was spotless, highly recommend
- Philip (8/5): Very good -
- Lynda (10/5): Perfect location - Loved the location, the authenticity / character of the rooms. Rooms were made up daily, fresh linens and water
- Philip (8/5): Very good - Price
Central location Noise from street at night
Bath and floor when wet 😌 😋 very slippery almost dangerous
- Karen (4/5): Stay somewhere else. - The location was cebtral. The room stank of ciigarette smoke. The lights were faulty and kept flickering.
- Dianne (2/5): - This was definitely a very bad hotel. I had read numerous reviews that were bad, but couldn't find any other optuins. This is off season and very few places were open.no hot water even though i called numerous times and asked about it. They said they would get back to me, never did. No one is on sight just a number ro call if issues if issues arise. After 2 calls then never even picked up. Also sewer gas in the bathroom and the heat never worked. Definitely would never stay there again.
- Annette Beate (10/5): - Das Personal war sehr freundlich und hilfsbereit, das Zimmer super sauber und schön. Das Frühstück hervorragend.
Ich komme gerne wieder.
Annette
- Peter (8/5): Very good - Sauna and roof top pool though it wasn’t heated
- Arpan (9/5): Superb -
- Joelle (8/5): Very good -
- Alexis (5/5): Beautiful hotel but no actual hotel staff to help you. - Amazing location in the middle of Alcudia old town. Beautiful, large room with stone walls and enormous bathroom. I could not check in with a human. They had a phone number with an online form and a text bot instead. I was in a separate building from the main check-in desk (which nobody was at) so I had to figure out how to check in, where to go, which codes to use, and where my key was left in a different building. All at 9pm at night, alone.
Also, my room was on the ground floor and my windows opened directly to the road with locks that were not fully working. I wanted to change room as I was a woman alone staying there, but there was no person who would pick up the phone at the hotel. I could not get in touch with anyone.
I felt uncomfortable staying there because I had no help or support.
- Amanda (9/5): Superb - location bathroom had a bad smell
- Roselynn (10/5): - Nice hotel for a good rate!
- Joanne (7/5): Decent place - Clean. New. Good facilities. Modern. Great extras (terrace, sauna) No tea. No milk. Mattress was uncomfortable. No hand soap
- Ras46664 (9/5): Superb -
- Keith (10/5): From the most courteous of welcomes, we loved everything about our stay here. - What did we like?....... Everything! Wish we could have stayed longer!
- Catherine (6/5): Great location but disappointing accommodation for the price. - Great location for exploring the old city. Pleasant breakfast in the courtyard. Our room was pretty small and dark and directly above the kitchen and restaurant which meant lots of noise until the early hours. Was not what I was expecting from the website photos and not worth the £200 per night price tag.
- Terry (5/5): Great place and location, let down by the bathroom. - Central location, very friendly cleaning staff. The room didn’t look like the photos on booking.com. The room was fine but the bathroom let it down, new bath needed, very stained around the plug hole and cracks that have been badly sealed.
- Paul (10/5): Love it, this was our 4th stay at this hotel and we have booked to return in '25 - Love Alcudia Old Town, this hotel is perfectly positioned
- Daniel (4/5): Disappointing - Hotel Can Simó Petit claims to be 4 stars and it is not close to it. I am uploading photos/videos of the lack of maintenance of the services/facilities. The worst was the bed mattress, which they have to change urgently. It was sinking in the center and was very uncomfortable.
- Timothy (10/5): Exceptional -
- Kendeas (8/5): Very good -
- Andrew (8/5): Had a great time - Loved the room. Breakfast was very good The terrace was unusable late afternoon or evening due to the cooking extraction from below
- Konstantinos (6/5): Beautiful location but the room needs a bit of renovation. - The location was fantastic in the middle of the historic town of Alcudia and it was lovely walking around the picturesque streets of the area. The staff were very polite and helpful. The building is older than what it looks like in the pictures, there was some leaking from the ceiling in the bathroom and the bed was ridiculously squeeky.
- Francesca (7/5): Good - Stunning property, the rooms are gorgeous and well kept. The shower we had didn’t feel/look clean and no soap was provided to wash our hands when we got there. We had to buy soap the next day. We had a nightmare with finding one of our rooms as we arrived when the reception was closed, they gave us a little nap in how to find it which had the complete wrong wording/directions. Took us an hour and a half to eventually find it. We think they gave us directions to a different room as we unfortunately woke up other guests trying to get into the room that was described. Very very basic amenities. No hand soap?! Location was perfect, right in the centre of the old town. The rooms were gorgeous, just a few small issues with them.
- Peter (9/5): We were lucky to hit a cancellation and other than early morning noise we loved it - Staff were excellent. Coffee and croissant were first class. Meals were excellent. Everybody was happy and courteous. The noise of trundling restaurant carts early in the mornings. Needed a bedroom mirror.
Photos