Grand Bona Sera Hotel

Location: Türkeli Caddesi, Istanbul, tr

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Public transport tickets
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - drop-off (surcharge)
• Internet access
• Covered parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a dining area, a wardrobe, heating as well as city views. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Deluxe Double Room with Two Double Beds

  Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a dining area, a wardrobe, heating as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Standard Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a dining area, a wardrobe, heating as well as city views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Deluxe Quadruple Room

  Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a dining area, a wardrobe, heating as well as city views. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Superior Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a dining area, a wardrobe, heating as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a dining area, a wardrobe, heating as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift

Guest Reviews

• Abrar (10/5): -
• Berrokia (8/5): - Nous avons passé un très bon séjour dans cet hôtel à Istanbul. Le petit déjeuner était très varié et vraiment très bon, avec beaucoup de choix chaque matin. Le personnel a été adorable, toujours souriant, accueillant et prêt à aider à tout moment. L’emplacement de l’hôtel est aussi un vrai point fort : il est proche du centre-ville et cela nous a permis de faire beaucoup de visites à pied sans difficulté. C’était très pratique pour découvrir la ville et profiter pleinement du séjour. Merci encore pour l’accueil et la gentillesse de toute l’équipe, nous garderons un très bon souvenir de cet hôtel 😊
• Ancuța Maria (1/5): - The only acceptable thing was the breakfast. I didn t liked that on booking I read something but when I got to the hotel nothing was like this. We didn t had room shoes, the bed sheets was definetly not changed, it was full of hair, the bathroom was miserable. The shower was full with kalk , the water smells very bad, so the room wasn t cleaned before we got there, I can even say it was not cleaned in a long time. The second day I told them we want to change the room, even if we have to pay more. We want it , they said that we can change it, they gave us a key from the room above of the first one, so we got up there to check it. Guess what? It was worse. We didn t had a shower head, so we got down and gave them back the key and we said we will keep the first room. We left for 2-3 hours, and in this time we decided to go to another hotel. We where back to the hotel we packed out things and when the reception guy saw us, he started to laugh and he said " are you leaving? Why so early?" After he knew our problem... so he helped us with the luggage till the door and he said " have a good evening" 😃. They don t have any problem, bc they keep the money. Ao we paid 2 hotels in total. I don t even had words. The worst hotel experience in my life. The photos are nothing with the reality. Check the reviews and never come hear. I m sorry that I didn t took some photos, but I see a lot of them here anyway.
• ZAKLINA (9/5): - Blizina hotela tramvaj T1 i glavnim atrakcijama. Blizina soping ulicama i radnjama . Menadzer i zaposleni izuzetno pozitivani , srdacni, spremni da pomognu. Dorucak nije po mom ukusu,jako oskudan, kuvana jaja, makarone u nekom umaku, par vrsti salata, jedna vrsta mesne salame, puter i dzem. Kafa,caj...S obzirom da su veceri bile hladne u nasoj sobi nije radilo grejanje,ali smo dobili daljinski za koriscenje klime . Za cenu koju sam platila nije se moglo vise ocekivati. Trebalo bi da malo obnove slavine u kupatilu ali nije mi mnogo smetalo.
• Anil (8/5): - Clean hotel with helpful staff members. Good breakfast and service.
• Gabriel (7/5): -
• Vraciu2001 (8/5): - Personalul,mic dejunul ok.la prețul oferit este foarte ok. Mirosul din baie de umezeala,nu are de cat o ușița de 5cmx10cm de aerisire.nu exista pară și furtul de duș .de la 6 dimineața mirosea a mâncare în cameră.
• Dóra (9/5): - A személyzet kiváló, nagyon kedvesek és segítőkészek mindennel kapcsolatban!
• Saša (8/5): - Ljubazno osobolje Doručak
• Анна (10/5): Советуем тем, кто хочет исследовать город и иметь жилье в доступности рядом с трамваем или метро - Отличный отель, очень приветливый персонал, решали любые вопросы, подсказывали где что находится. Завтраки хорошие, всегда полные тарелки и свежие, наедались хорошо, каждый раз супы, макароны, салаты, яйца, даже фрукты. Очень понравилось местоположение, до исторического центра 20 минут пешком, в 4 минутах трамвай и в 10 метро. Советуем Не часто прибирались, но по запросу быстро реагировали
• Sándor (10/5): - Jó elhelyezkedés, kedves személyzet, finom reggeli. Nincs olyan.
• Oksana (10/5): - We were very satisfied with the hotel: excellent service, friendly and welcoming staff who truly care about their guests. We stayed with my boyfriend for 3 nights — during our entire stay, we didn’t have a single complaint or issue. The hotel is within walking distance of the Grand Bazaar, and it’s also close to a tram line that makes it easy to get to other parts of Istanbul. There is also a metro station nearby. Sending greetings from Bulgaria!🇧🇬
• Jovana (3/5): - Ukradene su nam stvari iz sobe dok nismo bili tu,najvsie pokloni i parfemi.
• SUPRITHA JOHNSON (8/5): - Helpful staff, good location, 10-15 min walking from station, 20 mins to the blue mosque. Decent breakfast, also close to some nice restaurants None
• Maarouf (1/5): -
• Saniya (10/5): Выражаю благодарность персоналу отеля и желаю вам успехов в вашей замечательной работе. - Мне понравился отель, он был чистым, и его расположение было удобным, все было рядом👍🙏🇹🇷 Комната чистая, есть диван на двоих, туалет, душ, всё необходимое есть самое главное, еще есть горячая вода👍
• slobodanka (10/5): - 3 put se vracam i vraticu se jos mnogo puta,svima preporucujem hotel Bona Sera,jer je zaista sve uredno,lepo,prijatno i na dobroj lokaciji 🫶
• Jana (9/5): -
• Andjela (8/5): - For the money you pay, it’s pretty decent.
• Asma (10/5): -
• Pedri (10/5): -
• Chetrik (10/5): -
• Chetrik (10/5): -
• Oksana (8/5): -
• ali (3/5): - Rien L'electricité est coupée
• unik87 (10/5): -
• Asiman (10/5): -
• Batyr (8/5): -
• Relia (10/5): -
• Kaan (10/5): -
• Ibortina (7/5): Correcto y céntrico. Calefacción 👌 - Cerca de la zona centro antigua, andando 15 min. La calle iba a la perfección y baño con presión y agua caliente. Camas cómodas. Tenía nevera. Habitación no muy espaciosa y algo vieja, pero correcta. El desayuno Buffet bastante "pobre" (Hasta nos lo llegamos a saltar algún día) .
• Romcevic (6/5): -
• chorent (10/5): -
• Mohand (1/5): - Reception unable to speak English. No hot water in the bathroom Noisy area No soundproofing Breakfast very very BAD
• slobodanka (10/5): - Dobra lokacija,ljubazno osoblje,spremni da sve pomognu,kada se vratite u ovaj Hotel docekaju vas sa osmehom,i spremacice su jako ljubazne ❤️ Pozdrav za Hotel Bona Sera,vidimo se uskoro ❤️ Sve mi se dopalo.
• ABROUG (1/5): Horrible choice - Definetly to be aware of
• MOHAMMED (8/5): - Clean room, breakfast good and the staff very good There is no shampoo...😅
• besim (1/5): Horrible pas électricité pas d'eau pas de chauffage - Rien Nous avons dû quitter l'hôtel car il n'y avait pas d'eau ni d'électricité ni de chauffage au bout d'un jour. L'organisation a refusé de nous donner une autre chambre ou de nous rembourser. Je vous déconseille cet endroit
• Bal (4/5): - Gar nichts außer personal Hatte mehr erwartet
• Vignesh Vaidyanathan (1/5): Power Outage Nightmare in Cramped Quarters like room - Centrally located, all tourist attractions are nearby Upon arrival, the hotel was without power. The manager assured us it would return in a couple of hours, but it didn't until just before midnight—leaving us in pitch darkness with no water in the bathrooms, heightening our frustration. Moreover due to long power cut condensation occurred in the fridge which led to water spreading on the floor of our room. See attached pictures. Nearby shops and hotels had electricity, yet the manager repeatedly made empty promises. Disillusioned guests left in droves due to the dismal conditions. The rooms are cramped, barely accommodating two adults, and while breakfast was decent, it lacked variety.
• Fahed (9/5): Bravo - بالنسبة للنزل فهو نظيف و مريح و قريب. بالنسبة للقائمين عليه فهم ملتزمون جدا بخدمة الزبائن. ظرفاء خاصة منهم " حاجي " احد عمال الاستقبال و السيدة القائمة على الفطور. لا شئ
• Marwa Bouslama (10/5): -
• Aali (7/5): -
• Adel (8/5): - L'emplacement 10/10 le personnel très sympa je le recommande
• Soljer (10/5): -
• Sore (10/5): -
• Dimitrijevic (10/5): Good time - Good location,friendly staff
• David (10/5): -
• Shaker (1/5): - Rien Tous
• Dimitrijevic (10/5): Good time - Good location,friendly staff
• Bohdan (4/5): -
• aghri (10/5): - Super hôtel surtout Meded
• Mohcen (7/5): -
• byrouma (1/5): - فندق مثل السجن لا علاقة بل فندق كل شي ولا أي شيء سجن
• Nunzia (5/5): - Il personale gentile e sempre disponibile, posizione ottima, e colazione buona La pulizia da migliorare tantissimo, il bagno non è stato mai pulito in 4 giorni che ho soggiornato lì, ma oltre questo proprio la camera in generale non era pulita
• Saiqa (7/5): - Nice walking location from where I wanted to visit. Approximately 20 minutes walk walk to the grand bazaar. Breakfast was good, staff were friendly They didn’t charge my card when I booked via booking.com which I presumed they would. They asked for cash on arrival which I didn’t have so ended up paying on card, however due to Turkish banking charges, I encountered an additional £40+ charge. Be aware to inquire about payment before you go and take enough cash with you to pay Also, it took the staff over 12 hours to locate an iron for me. After much persistence, they eventually provided me with one informing me that they borrowed it from another hotel
• Mohamed (8/5): - Le personnel de l'hôtel était vraiment incroyable, même si il parle que Anglais et Turque, mais ils essaient de nous comprendre, Le petit déjeuner était Riche et bon aussi. L'emplacement de l'hôtel et très bien, presque tout les endroits touristique, aya sofia, la mosquée bleu , Sekiji , je l'ai fait toutes a pied, . Près de l'arêt du métro et de tramway. J'ai passé un excellent séjour. Ce que je n'ai pas aimé c'était la chambre elle était vraiment petite pour un couple, la chambre qu'il nous on donner c'est une chambre d'une seule personne, et le lit n'était pas confortable.
• Zhuketayeva (7/5): -
• nikola valchev (10/5): - Местоположение
• ALENA (10/5): Останавливались в этом отеле на неделю и остались очень довольны. Соотношение цена–качество просто отличное. Заселили на - Чисто, доброжелательный персонал, ежедневная уборка, завтрак
• Ashraf (10/5): -
• Rachid (5/5): -
• Ouarda (8/5): - لقد اعجبني كثيرا الموقع ،يمكنك زيارة عدة أسواق ومساجد ،كذلك المعاملة جد جيدة ،الإفطار كان متنوع جدا يمكنك أكل ماتريد ،بالقرب من الفندق يوجد عدة مطاعم متاجر يمكنك شراء كل شيء ،التنظيف كان جيدا ،خلاصة الامر اننا ارتحنا كثيرا هناك وكنا جد سعداء ونتمنى العودة مرة أخرى اتمنى لو كان عندهم في الغرفة مايكروويف .
• Pavle (10/5): - Everything was great, room is good looking, breakfast was great, location was also great, people were nice and it was very cheap. Even though our room was cleaned every day, I wish they have changed our towels more often.
• Narcisa (8/5): Nice holiday in Istanbul. - Location Breakfast and bathroom
• Sidney (7/5): -
• Petrov (1/5): - Moved out next day. Bad staff. Rob money. Blood on towels. Bed in black dots.
• Luka (10/5): - Sve je bilo perfekcija, posebno legenda koja je radila u noćnoj smeni na recepciji. Pozdrav za Hadzija legendu !
• Rosangela (10/5): Custo benefício ótimo e muito bem localizado.Os funcionários são maravilhosos!!! - A simpatia dos funcionários Do banheiro
• Aleksandra (1/5): - Мы так и не попали в этот отель. Карту отклонили изначальную, так как суммы не было. Не успела вовремя положить на карту, так как была ночь. Утром пробовали 4 разных действующих карты с нужной на них суммой. Время ещё оставалось для подтверждения карты, но все их отклонили, а затем вообще отменили бронь. Ужасное отношение, хоть я и писала во сколько приедем в аэропорт, через сколько приедем в их отель. В итоге приехали, сказали номеров нет. И мы остались на улице.
• Dayanna (10/5): Lugar acogedor y buena ubicación - La habitación es cómoda, el personal es muy atento y agradable, siempre me ayudaron en todo momento e incluso la ubicación es muy accesible a los lugares turísticos, además también hay lugares para comer hasta tarde y casas de cambio muy cerca caminando. No hay nada de lo que pueda quejarme, todo muy ordenado y limpio.
• slobodanka (10/5): Istanbul 2025 - Sve je u perfektom stanju,osoblje je jako ljubazno i gostoprimljivo,opet cu doci prvom prilikom❤️🇹🇷 Nemam zamerku.
• Testosterone (9/5): - Очень дружелюбный персонал Пару комаров)))
• Faris (10/5): - Odlican, 10/10.Usluga, lokacija, higijena, cena...sve je top.
• MohammadReza (7/5): -
• Vero (8/5): Hotel que cumple expectativas - Hotel sencillo con una ubicación excelente. Con ascensor. Habitación grande y cómoda, agua caliente y limpieza diaria. Relación calidad precio inmejorable. El recepcionista Hadji es una de las mejores personas que he conocido. Desayuno correcto. Limpieza y desayuno podrían mejorar
• Balla (8/5): - Städningen
• Carmen Georgiana (9/5): The stuff members were all very polite and helped us every time we needed. There are two men at the reception and they a -
• Branka (9/5): Odličan omjer cijene, kvalitete i lokacije. - Lokacija, blizina ostalih objekata, dobra povezanost i hrana.
• Анна (10/5): - Чисто, приятные ребята Шли всегда на встречу в любом вопросе. До остановки трамвая Т1 буквально 400 метров Все что нужно находится рядом.несколько магазинов сетевых. Где покушать вокруг полно мест
• Karaxanian (10/5): -
• Soumiya (8/5): - L’hotel est super situé Le réceptionniste de nuit est très sympa et serviable (hadji) Petit déjeuner correct Chambre un peu petite
• امال محمد (10/5): -
• Brahim (3/5): للأسف خاب أملي - المبرد والانارة و الطاقم العمل بكل صراحة في النهار و في الليل خاصة السيد حجي الغرف ضيقة الحمام ضيق جدا و وجود رائحة غير مقبولة و لا يوجد فيه مكان للجلوس في reception بالنسبة لي أسوء اقامة لي اقمت فيها في اسطنبول منذ سنوات لأني حجزت في يوم وصول الى اسطنبول ب5 ساعات قبل الوصول السعر كان مرتفع مقارنة مع ضيق الغرفة
• Cristian (9/5): Sejurul a fost plăcut si interesant - Gazdele au fost foarte primitoare, prietenoase si deschise să ne ajute si sa ne indrume in orice problemă! Este un hotel perfect pentru un sejur în cuplu! Feonul nu funcționa. Baia era oarecum incomod de folosit, în urma dusului se uda toată podeaua, însă totul era funcțional si modern.
• nikola (10/5): -
• Dridi (5/5): - Proche des transports et des commerces pour ceux qui sont intéressés par le shopping Le quartier le soir n'est pas très safe, surtout si vous êtes entre filles, il faut essayer de ne pas dépasser 23h a l'extérieur ou rentrer en groupe. La chambre ne ressemble pas à la réalité. Mais le manager nous a changé la chambre. Idéal si vous êtes pour un cours séjour à Istanbul et si vous comptez passer toute la journée dehors.
• Ben zineb (10/5): -
• Evelin (10/5): -
• Natiq (8/5): -
• flamur (10/5): -
• Nekerashvili (7/5): - Good staff. You can drink tea or coffee when you want. It is located on shopping streets, small rooms. The breakfast was not varied and fresh always.
• Nekerashvili (7/5): -
• Laura (8/5): -
• Gustavo Hernán (10/5): Estambul con cariño. - La atención de todo el personal. Se esforzaban por comprender el idioma, aprender palabras, dar indicaciones. En el desayuno faltaban algunas opciones pero entiendo que no todos los paladares son iguales.
• Hossam (10/5): Exceptional -
• Allan (10/5): Exceptional - Breakfast Good Location
• Emad (8/5): Very good -
• Abdelghani (7/5): Good - Clean, good location,good breakfast, quiet. No lobby small reception, one of the staff try very hard to sell Me tours and vacations which I didn't like much .one of the staff refused to give his name.
• Salmi (10/5): Exceptional - The room very clean and staf very nicee

Photos