Private Getaway on Mooloolaba Beach - Sandcastles Resort

Location: 1 River Esplanade 209, Mooloolaba, au

Star Rating: 8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cashless payment available
• Contactless check-in/check-out
• Smoke alarms
• Self parking (surcharge)
• Offsite parking discounted rates available
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Beach toys

Rooms Available

• One-Bedroom Apartment

  This apartment's standout feature is the private pool. The apartment's kitchen is available for cooking and storing food. Boasting a balcony, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Washing machine
  • Kitchen
  • Private pool

Guest Reviews

• Kylie (8/5): Very good -
• Paula (9/5): Superb -
• Kelly (8/5): Very good -
• Felicity (6/5): Room for improvements - Great location . No dishwasher . No where to hang towels in the bathroom . The ad js misleading referring to a private pool. The pool is the resort pool it is not for solo use as the word private indicates .
• Wastie (6/5): Location was excellent, the price reflected the location rather than the quality of the apartment - Location was excellent Carpet in the bedroom is old and because of this it smells a bit, utensils and some kitchenware needs replacing. Both bed side lamp shades were broken and strategically balanced on the base so as soon as you touched them they fell off, do not want to be blamed for this, Apartment is quite dated and could do with a lick of paint to refresh.
• Kay (9/5): Superb - Situation No dishwasher
• Jessie (7/5): Overall it was a good stay probably will find something floor level and with a dishwasher next trip - Aircon No free wifi, no dishwasher, keys not at location was difficult. Netflix worked in bedroom but not in lounge area found this out just before we left
• Martha (10/5): Exceptional -
• Karen (10/5): Exceptional -
• Rhani (7/5): Sandcastles resort - Great location and view, comfy bed and modern kitchen. Check in was very complicated and unclear. No WiFi was a disappointment and the TV connection was horrible, 3 channels worked without glitching. There are no openable windows so if you want fresh air to come in you need to leave the sliding door open, which has no screen so flies and everything will come in. The curtains were very hard to open and close and didn't seem to want to budge when being moved.
• Kimberley (3/5): Buyer beware - not part of Sandcastles Resort!! - The location was the only good thing about this property. This listing is misleading. It is not part of Sandcastles Resort, it is just a private apartment located in the same building as Sandcastles Resort (the actual Sandcastles Resort rooms are much nicer and they have friendly staff!). Upon check in, we found the room to be dated and not clean (sand on the couch is not acceptable, period). You could tell the room had been at least wiped down (unsure if they used cleaning products or just a wet rag) as there were smear marks over the fridge and shower walls. There is a rug in the lounge which looks so old and dirty, I think if you tried to pick it up, it would fall to pieces in your hand. Plus a build up of dust behind the bedside tables. The stools in the kitchen are rusty which is also unacceptable (see pictures). There's also no WiFi which in 2024 is not something I even check for on a listing but from now on out I will be checking to see if the owners of accommodation units are up with the times (a lesson for me). Although WiFi isn't the be all and end all usually, for those travelling and using roaming or relying on WiFi, having it in your accommodation is actually an important factor (even the option to pay for it would be better than nothing!) The carpet in the bedroom looks to be from the 50's and we believe this is probably the reason why the apartment had a strange smell. Upon check out, when we found out we'd been totally mislead (see below for context) we informed a lady at First Holidays and she did not care at all, in fact was quite rude and abrupt over the phone...as the owner of this property I wouldn't be happy with that level of service from the team managing my property, although, I don't think the owner has much care towards this property anyway. Context: we booked this room via booking.com quite last minute. I'd previously been looking at Sandcastles Resort and when it came time to booking, this ROOM/lisitng in particular came up as highly rated.
• Jeanette (7/5): Great location - close to everything . Unit needed some TLC . Expected more - Location - excellent Pool and spa pleasant. A little run down - bed was uncomfortable and had 1 ripped sheet . Not enough towels for 7 nights . Kitchen basic .
• Joanne (8/5): No WiFi available. - It was quite spacious and well equipped There's no WiFi which in today's market is not good. This was the 2nd most expensive accommodation we stayed in, after the Treasurey in Brisbane, and was the only place not offering WiFi.
• Wayne (10/5): Privacy with sunrise views - A fabulous private room with sunrise and beach views. Walking distance to shops, restaurants, beach and across the road from Surf Club.
• Tristan (5/5): It was OK - Location is fantastic for easy access to everything The room was very tired and not what I was expecting from the photos marketed
• Kurt (10/5): Great stay , in a great location and views of ocean were amazing to wake up to. - Location, close to everything you need and want. Pullout mattress
• Kelly (8/5): Very good -
• Karen (9/5): Superb - We've stayed here before as it's a comfortable unit and convenient to the beach, surf club, restaurants and cafes. You can park your car and not use it again. Very comfortable bed! Great having 2 TV's. Nice ocean view from the balcony. The glass door and windows were really dirty. We couldn't open the door from the bedroom to the balcony. The curtains in both rooms are difficult to move Only one wine glass! But 3 champagne glasses.
• Kartik (10/5): Exceptional -
• Neil (9/5): Nice stay & handy to everything. Good deal as we were in transit & for Easter weekend. - location & nice apartment. Having to pickup keys & dropoff at different location.

Photos