Sweett- Luxury Torino
Location: 64 Via Torino, Milan, it
Star Rating: 8.2 Stars
Property Type: Apartments
About this Property
Prime Location
Located just 700 metres from the center of Milan, Sweett- Luxury Torino offers convenience and easy access to popular attractions such as Palazzo Reale and Museo Del Novecento.
Modern Amenities
Enjoy the comforts of home with a fully equipped kitchen, complete with a dishwasher, oven, and toaster. The apartment also features a flat-screen TV, private bathroom, and free WiFi for your convenience.
Comfort and Convenience
Relax in air-conditioned accommodation with a private entrance and access to essential amenities like bed linens, towels, and toiletries. Make your stay in Milan memorable at Sweett- Luxury Torino.
Important Information
In compliance with local laws, guests are required to upload a valid ID card or passport and a photograph when completing the online Check-in form.
City tax is applied according to the municipality laws and will vary based on the number of guests and nights.
For safety reasons, an additional security deposit will be collected by credit card according to the property size.
The deposit will be fully reimbursed a few days after check-out. Subject to an inspection of the property.This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Air conditioning
- Lift / Elevator
- Non-smoking throughout
- Free wired internet
- Internet access
Rooms Available
-
One-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, a coffee machine, a seating area, a dining area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
-
One-Bedroom Apartment
Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, a coffee machine, a seating area, a dining area, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
-
One-Bedroom Apartment
Boasting a private entrance, this apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, a coffee machine, a seating area, a dining area and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
-
One-Bedroom Apartment
Featuring a private entrance, this apartment also consists of 1 bedroom, a seating area and 1 bathroom with a shower and a bidet. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, a coffee machine, a dining area, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
Guest Reviews
- Khaoula (8/5): Appartement propre et bien situé - L’emplacement est parfait vraiment à dire , j’étais très satisfaite et c’était propre Je suis arrivée à minuit et la porte ne voulait pas s’ouvrir avec le code qu’on m’a donner j’ai dû donc rester dehors plus que 2h à attendre une solution et y’avait beaucoup de voyous devant la porte
Je vous laisse imaginer … et au final je suis rentrée avec un des voisins .. si ce n’était pas lui j’allais passer la nuit dehors
Y’a beaucoup de bruit le soir , Parceque la résidence est collée à une boîte de nuit
- Fabio (4/5): - La posizione in centro vicino al duomo di Milano. Le finestre che sporgono sulla via trafficata non si chiudono del tutto,ed ogni rumore si percepisce durante la notte!!impossibile dormire tranquilli!!!
Nel bagno avete acqua calda limitata da 80 litri,vuol dire che se qualcuno ha fatto la doccia,dovete attendere più di tre ore per avere diritto ad una nuova doccia 🚿!!
- Tatevik (9/5): -
- Yasmine (10/5): -
- Cacciapuoti (10/5): -
- Nicolas (8/5): Aufenthalt war sehr einfach und angenehm. - Gefallen hat uns auf jeden Fall die Lage nur rund 8min vom Dom entfernt zu Fuss. Ausserdem war das Apartment top ausgestattet und hatte alles was man braucht für ein verlängertes Wochenende in Mailand. Zudem war es sehr einfach mit den Anbietern Kontakt aufzunehmen und alles mögliche an Fragen wurde sehr schnell beantwortet. Die für die heissen Sommertrage notwendige Klimaanlage hat anfangs nicht funktioniert, allerdings konnte das Problem innert kürzester Zeit wieder behoben werden und war somit nur ein kurzer Schreckmoment.
- Jose Andres (9/5): -
- nikol (8/5): -
- Ghaida (8/5): سكن جميل ومرتب - قربه من الدومو - النظافة - توفر جميع الأدوات - المساحة - تجاوب الدعم عند الحاجة. عدم توفر مناديل - صعوبة الدخول للسكن وصعوبة الخروج في الصباح في حال أن كان الباب الخارجي مقفل - عدم وجود مصعد من بداية الدخول للسكن فالمصعد يكون بالدور الأول وليس الأرضي وصغير حجمه.
- Maricris (10/5): - Yes, Owner is very accommodating and It is very near to Duomo cathedral. I will definitely stay here when I go back to Milan.
- Milena (10/5): Good location - Very good location- just 5 min away from the Duomo, very good Italian restaurant on the ground. Very clean and filled with everything you can need for the stay.
- Valentina (8/5): Appartamento in pieno centro - Posizione perfetta nel centro di Milano. Locali, tram e negozi nella via.
- Nilgun (1/5): Beroofd in hotelkamer chanel tas cartier horloge álle designerspllen zijn gejat - We zijn beroofd in ons kamer al onze designer spullen zijn uit onze kamer meegenomen. Chanel tas, Chanel pumps, Cartier horloge, bvlgari sieraden hermes riem ysl tas portemonnee alles is weg meegenomen! Er is geen schade aan de deur ze zijn gewoon met sleutels of code binnen gegaan. Het moet hotel eigenaar of personeel zijn kan niet anders. Onveilig!!! Er is blijkbare geen camera in het gebouw. Bewaking beneden was toeval op die dag niet werkzaam, bijzonder toeval. Hele dag op politiebureau gezeten voor aangifte. Vreselijk vakantie gehad hierdoor.
- Rachel (10/5): -
- Ferdi (9/5): -
- Mario (8/5): Confortable, buenisima - La decoracion y funcionalidad, la ubicacion es optima.Me gusto mucho muy confortable No se podia oscurecer la habitacion, faltaban copas y. Vasos, demoraron 3 dias en traerlos, Los vidrios de lks ventanales estaban sucios...Me trajeron a ultimo mimento un monton de llaves que no necesitaba..Confuso el manejo del aire acondicionado..No avisan que hay que subir un pisopor escalerasConfortabl
- Simon (10/5): Great location well equipped apartment - Location was great Air con difficult to work
- Meruyert (8/5): - Из плюсов: просторный санузел, удобная кровать, достаточно чисто и комфортно. ЛЕСТНИЦА, надо преодолеть 2 пролета, чтобы дойти до лифта. Пришлось просить помощи у консьержа, чтобы занести чемодан. Сам лифт очень маленький, но терпимо. В апартаментах жарко в жаркую погоду, кондиционер не удалось настроить. Либо он не работает, либо слишком замудрен. ВЛАДЕЛЕЦ СНИМАЕТ ДЕПОЗИТ. Будьте готовы что с карты снимут 350€. После выселения вернули быстро, но тем не менее это неприятно. Сумма немаленькая.
- Robert (9/5): Top - Super mooie locatie. Echt een aanrader Niets op aan te merken !
- Eden (10/5): - המיקום היה ממש טוב
והבעלים תמיד היה שם בשביל לענות לכל שאלה ובעיה
- Dolma (9/5): -
- fadal (10/5): It is your best choice for you to for cleaning flat modern flat - Was so nice for everything Clearly so modern
- Anthony (10/5): Exceptional -
- Assunta (8/5): Apartment from the room being extremely hot our stay was good. - Location was good. The air conditioning system did not work. We were sent instructions however it still did not function. It was extremely hot in the apartment. We were able to open the window which gave us some relief.
- Leonie (10/5): Perfect location, perfect apartment - Delightful apartment, very clean and close to great restaurants and train station. Nothing at all to dislike
- Samantha (9/5): Superb -
- Pranay (8/5): This place offers the perfect spot to explore Milan. - Location is perfect. So much to do and explore. The only reason I couldn’t give a perfect rating was that the air conditioning wasn’t working during my stay. It was extremely hot and made it quite difficult to sleep comfortably. Thankfully, there was a fan available which helped alleviate some of the discomfort. Otherwise, everything else was great.
- Salma (7/5): Good - Central location Air conditioning only worked the day we checked in. stayed at 26 degrees celsius the rest of the time no matter how much we tried to adjust. We were also locked out a few times. Digital keys were not convenient.
- Phillips (10/5): Sensational - Everything was amazing about property , location,staff and especially the luxury sweet, located in the centre of town , 5 minute walk from the centre, bathroom and bedroom was beautiful,would definitely recommend to anyone looking to book, fantastic suite!
- Gref (9/5): very good - very clean and location is great,apartment looks very good when we arrived we couldnt open the second door and waited one hour outside and it was night,there was nobody to contact
- Georgian (10/5): Amazing - Amazing place,clean with modern furniture.Close to all the central attractions of the city Nothing,everything was perfect
- Saeed (8/5): Very good - Elevator small and parking is limited
- Fabienne (8/5): Very good -
- Monika (10/5): Amazing apartment in the heart of Milan! - Amazing apartment - very nice decorated and clean. Has everything you need for your stay. The location is perfect - 5 min walk ti the Duomo and everything else. The comunicaton with the owner was easy. We had a great time and would love to come again. Totalg recommend! Nothing.
- Rees (8/5): Very good -
- Sudhakar (5/5): Passable - Great room and location there are multiple gates to get through
one required a physical key which was left inside the unit with no Intimation to us. If we had reached at night we would have been stuck outside. Staff reaction to our whatsapp query was antagonistic
plus there are stairs up which luggage has to be taken
- Chayan (8/5): Good location and comfortable stay - The location was great. The amenities were good. Room was clean. The customer support was great as well. The keys stop working sometimes. Some of the faucets were leaking water.
- Chris (5/5): It was convenient to all local attractions that we wanted to see. - The location was excellent, the apartment had a great shower and plenty of storage. The bed and sofa was extremely uncomfortable, it could do with a microwave, the bathroom counter needs replacing and the noise from the nightclub needs to be disclosed as if I had known I would never have booked it. It’s a nice apartment but definitely not luxury.
- Dadshade (10/5): met all our expectations - Location was in walking distance to all the shops and attractions in Milan
- Nyako (5/5): I enjoyed my stayed in the property but the staff are so rude in fact their attitude is second to none. - The neatness of the property The noisy background of the property
- Marinelle (8/5): Very good - Very clean Very noisy
- Paige (10/5): Exceptional -
- Jeff (1/5): A horrible experience of check-in and check-out the apartment - The apartment self is mostly fine, clean and comfy, except that hot water is at low easily. I had a cold shower at last morning there, but that was not the reason I rated it 1. The bad part of the apartment was the check-in and checkout. We had a horrible experience with check-in and checkout of the apartment. If you come and leave at normal day and time, you probably won't have issues I had. But we were arriving on Sunday dusk and leaving on Wednesday early dawn.
To enter the apartment, we had to go through one (iron grid) gate and 3 doors, and with a digital key. First, it does not tell you that you have to install Sweett's app to use the digital key, and that is the only thing can open the apartment door. I had to download the app when I arrived the apartment. It took forever to download and install it, and took long minutes to open it.
Second, the checkin instruction is not accurate and does not work for the gate and the door to the staircase. I was unable to open the gate and door by keypad and the app following the instruction. We waited a long time to have other tenant opened the door for us. When we got in the first door, the instruction said we could see a lift, but actually the lift is on the floor above, we had to drag our luggage to up floor by staircase.
Third the checkout instruction does not tell you how to get through the gate when you leave. You can not open the gate from inside without a hard key. We were leaving at very early morning to catch a morning flight. We left the hard keys in apartment as instructed. When we got to the gate, we couldn't open the little door of the gate to the street from inside since there is no keypad or button inside. And we couldn't go back to retrieve the hard keys since we couldn't open the door to staircase. We were trapped between the gate and the door. We were frustrated and angry. Thankfully a young couple showed up as our rescuers when we were desperate and fear of missing our flight.
- Richard (8/5): Great location and accommodation but more information needed - a person to contact not just an app - The size of the flat and the kitchen area was very good had everything we needed. Bed was comfy and shower was fab. Great location Could have had more towels. Access to the property was not easy - 4 doors and were given access codes at last minute. More information could have been provided in the flat res getting in and out. No one to contact all done via app and didn’t get a response
- Laura (5/5): Good location but very bad service - The property is in a good location, near the Duomo. The instructions to enter into the apartment are not good enough. There are some instructions which are missed and the keys do not work or they do not do it properly.
Is imposible to contact someone if something goes wrong, specially if you arrive in the weekend. We could enter because another traveler who was staying there help us to do it. I am very upset.
- Laura (10/5): Highly recommend! - Beautiful apartment with an amazing location. It is a 3-min walk to the Duomo. The location is honestly perfect and the comfort of the apartment was amazing! I wish we knew beforehand to order enough towels for our 5-day stay. We only had 4 towels (2-hand and 2-shower), for two people.
- Maria (10/5): Exceptional -
- Alina (9/5): Superb - The apartment is very new and has all you need in the heart of the city The floor was not so clean but other facilities was clean enough for living
- Simon (1/5): Bad - The App-login is terrible... it can't be, that you need an App to get to your appartment. It didn't work multiple times, and we weren't sure if we'd get in. After a few minutes of trying it would FINALLY work... :/
- Ilknur (7/5): Best location but take your shampoo with you! - The location of the room is perfect. The room is furnished to the most comfortable way. The shampoo was provided for only one day as a ‘compliment’ with the hotel’s wording. When we asked for refill they asked for a quite discouraging amount.
In the night I was beaten by something I couldn’t see and had to wake up with hurting scratching.
- Ohoud (8/5): Very good -
- Ahmad (8/5): Very good - Very clean, near to the centre. The air-conditioning fixed on 28 degrees and can not be changed.
- Natalie (6/5): Pleasant - It was a small studio, not a 1 bedroom as advertised. There were also no black-out blinds and the bed was directly under the window so we would wake up very early (host helped by buying eye masks)
- Adel (9/5): so clean and very good quality - the sound of the street was so annoying
- Tanveer (9/5): We loved our stay - The property was very tidy and pretty, and near duomo
- Alexander (9/5): Modern and spacious apartment near the Duomo - Property well situated within a 10 minute walk of metro stations and the Duomo. Lively street with bars, restaurants and other attractions. Very recently renovated modern finishes in the apartment, as well as it being spacious and bright. Everything was fine, upon arrival we had a problem wherein the AC didn’t work for about 6 hours and it was very hot but we were then able to resolve the issue with the property. The only thing that is slightly less enjoyable is that the customer service is entirely through a virtual chat, so it took a little longer to resolve issue with back and forth messages.
- Shirel (10/5): Great! - The property has a modern, delicate and beautiful design, and there is a correct and pleasant utilization of the space, allowing a feeling of comfort and spaciousness. The whole space was very clean in an excellent way- a parameter that was very important to us, especially in the toilet and shower. In addition, the apartment is equipped with all the necessary kitchen utensils, in a very convenient way, with Netflix TV and an excellent air conditioner that really cools. Furthermore, blinds were added to the property after previous reviews were posted here so there was no light problem in the morning. Moreover, when on our last day we had a problem with the check-out time and leaving our bags - the property managers were very understanding, polite and considerate. Definitely highly recommended and we will be back again! I wish they had more towels, than one per person for all staying.
- Lily (8/5): Very good -
- Ali (8/5): Very good -
- Kuo-wei (7/5): Good -
- Zoe (5/5): Good location , lovely & clean just too noisy at night to sleep - Liked location The noise of a nightclub below
- Nawaf (10/5): Exceptional - Clean, comfortable apartment, safe, nice view Nothing
- Abeer (8/5): I will recommended to my connection - The location, clean size of apartment There is no elevator in the entrance, no reception to assist
- James (8/5): Very nice stay -
- Nihan (10/5): Exceptional - hosting services very kindly and helpful. nothing. If I have any chance to go to Milan. I will stay again
- Georgios (1/5): Shame for destroying peoples holidays and not acting at all. - Τίποτα απολύτως It is right above the tram stop both ways.
It is incredibly noisy, there are no curtains and not soundproof windows so its just like living in the street.
You can't sleep because of the noise. We are talking about number 10 apartment at Via Torino 62
It's a nightmare
I have been travelling for 30 years and this was the worst accommodation experience in 30 years
They refused to change our room despite our pleas that it was impossible to sleep, they refused to give us the money back so we can go somewhere decent to sleep. Instead they offered us earplugs.
Shame on people recommending this apartment.
It's like living outside the tram stop and then the street noise starts from people going out for drinks
We didn't sleep a minute. Not having blackout curtains or curtains at all is not possible.
The owners' excuse that Milan is a noisy city is unacceptable.
They don't answer their phones.
Just shame on them for destroying people's nicest days.
Booking shall consider this seriously why they added this particular apartment on their platform.
- Anna (7/5): Very very nice falt brat to everything but the night life is very noisy - It is very specious, nice clean very nice furniture very nice bathroom. Big shower. The night life is very noisy from outside if you want to go out very good if you want to sleep I cannot reccomend it.
- Milena (10/5): Very nice location and beautiful apartment - Everything! Everything was perfect
- Millie (8/5): Very good - Perfect location, clean, spacious Very noisy!
- Josipa (10/5): Exceptional - Perfect location, very nice interior. Duomo 3 min walking, would recommend everyone. Will be coming back again. No possibilitty to leave the laguagge if you arrive earlier on Saturday and Sunday.
- Berke (7/5): Great flat but loud club downstairs - Great location, right in the city centre.
Very good attention to detail, we found everything we needed in the flat: coffee, tea and water, bathroom kits and slippers, even a plug adapter. We didn't know there was a bar/club right under our building that closes at 3am on weekends. It gets very loud and it definitely disrupted our sleep. If we would've known of the bar we would've probably booked somewhere else.
- Eriola (10/5): Exceptional -
- Ciara (6/5): Pleasant -
- Seba (7/5): Good -
- Yuri (10/5): Lovely - Great location and cozy apartment. Apartment looked new and clean. Kitchen was well equipped. (Cooking utensils,plates, cutlery, glasses even dish washer)
Everything was close by and there’s a tram in front of the building. Grocery store just across the street.
You can text staff via WhatsApp and they replied quite fast. They were friendly and helpful.
Highly recommend and would stay here again! Nothing to dislike, but getting in to the apartment might be difficult if you don’t have internet.
- Cheriese (10/5): Exceptional - Great location, apartment is very modern and clean. Close to shops, restaurants and bars. Couldn’t have asked for any more! Nothing
- Aastha (4/5): Disappointing -
- Aastha (4/5): Amazon Prime Subscription was the highlight for me - Location was great. They are pretty fast in responding to messages except for the first day when because of no communication from them I had to book another hotel which was never compensated.Not only that the apartment has a huge issue of bed bugs We had such a bad reaction to them. It was horrible.
Also, after extending my stay they changed the access keys which coming back at 11 pm and not able to enter the apartment was a real nightmare. Amenities are good though and it is 10 minutes walk from Duomo. Good connectivity by tram and metro(300-400m far) . Carrefour is just across the road. Via Torino shopping street is literally downstairs. So for me the stay was pretty average.
- Mohammed (10/5): Exceptional - Every thing was perfect
- Sarah (10/5): Milan 2023 - The appartment is new. Everything inside looks new and nice to the eye. Location is perfect. Only 10mns walk to the duomo and the shopping streets.
Theres a carrefour right under the appartment and the tram also is directly under it.
I highly recommend it!! If you don’t have wifi connection you cannot enter to the appartment through the building door. But it’s not a deal breaker, Lucias our host helped a lot!!!
- Adelino (10/5): Outstanding property in a great location - Excellent location. Extremely well appointed.
- Abi (10/5): Peaceful, easy location, will book again - Easy to locate, the room is very clean, bed is so comfortable, decor is beautiful, so many shops to eat and shop. Good customer service. I will book this apartment when next in Milan. It’s so peaceful Nothing
- Omar (5/5): Passable - All was good , except the coach for the third person in the living room was totally uncomfortable. There is no security camera
Coach in the living room is uncomfortable
Very crowded as there is nightclub on the basement
- Zoeena (10/5): Exceptional -
- Paris (9/5): Enjoy Milan as a local - The room was in a building, right in the heart of Milan. It was clean, big enough for a couple with a baby. Modern, cosy and warm. Highly recommended.
- Stella (5/5): Passable -
- Erind (1/5): Chose another place to stay! - The house owner was irresponsive and delayed the check-inn almost 1.5 hours. We had to wait on the street with the lugages, despite making all the payments as requested. Very bad experience.
- Aldawsari (10/5): Fantastic - . .
- Thomas-ioannis (9/5): Would definitely recommend - Amazing apartment in a great location. Suitable for long stays too. We received the wrong keys and informed the staff right away. We stayed from Saturday to Monday. They took a while to respond to our message regarding the not working key and informed us that we would receive new ones Monday morning . So we stayed without being able to lock our door when we were out of the building. Other than the key situation everything was exceptional
- Salem (9/5): Superb -
- William (9/5): Excellent find - The apartment was very comfortable and as in the photos. Everything worked well. The water pressure was excellent and reminded me of home. Very close to the Duomo. It's almost across from the Carrefour, so that gives you an idea of location. An easy two stop tram ride or 10 minute walk from the Duomo station. We had the apartment with the TV in the middle. Centered in an area with many services including grocery. 1) The HVAC unit doesn't work well when the weather is over 80, so keep that in mind. There was a complaint in a review about it two months earlier, but no one acted like they had ever heard of it not working. The temperature at the t-stat by the door (where the cold air was blowing from the ceiling unit)was 78 F, but the living room/kitchen was 86 F. The staff brought a fan the next day and that lowered it to 82 degrees, and finally the weather cooled down the 3rd night, so I think we ended up at 78 the last day. The communication is through bots/remote agents, but I was helped by the real (nice) person who brought the fan, Matteo. He was as helpful as could be for his expertise, but a real HVAC tech did not show up. I'm not sure there is anything they would be able to do but for 260 euro per night you would think they have this discomfort taken care of, especially when the app tells the temp in the living room, and they prepared it for check in with this data in hand.
2) If we wanted anything we have to take a 20 minute round trip by foot to get coffee pods, towels, additional toiletries, or laundry soap. They supplied two coffee pods and laundry soap for one cycle, so I had to go to Carrefour to buy things that should have been amply supplied (Italy=coffee, and not enough soap for one load of darks and one of whites) or make a half hour round trip.
3) The couch is a love seat, and you wouldn't be comfortable falling asleep watching the TV. Not really a bad, but it might be a must for some.
- Sultan (7/5): Good -
- Gringauz (6/5): Pleasant - There is no one to talk to when you arrive.
- Mihnea (10/5): Beyond the expectations, both the location and the host - I've had a very pleasurable stay at this place, everything was beyond my initial expectations. First, we were able to early check-in and gained a lot of time to explore the city. The apartment was very clean and fully equipped with what we needed: a hair dryer, table and iron, bathroom consumables, etc... On the last day, we were able to leave our luggage for a few hours at the Sweet Inn office, after the check-out. I totally recommend this place!
- Mara (10/5): Exceptional -
- F (9/5): Superb - Dwelling was comfortable. Initially hard to find, so follow instructions, I did not follow properly. Great location. Near shops, Duomo, great food. 1 staff was testy, but once we got past him, everyone was very very helpful.
- Christine (10/5): Exceptional - I loved everything about this property. Would definitely stay again if I return to Milan. Sometimes the digital key doesn’t work but other than that I couldn’t fault it.
- Jason (9/5): Superb - great place and central bed was so uncomfortable
- Hans (8/5): Great location, for 2 persons. - Great location , clean and well organized There was an issue with our reservation and we didn’t get all the documents to fill out, which meant we had to to this on the street in front of the apartment, which was not so nice. The person from the host company helped us out and was very friendly. One other item, the 2nd sofa bed is way too small. Our son did fall out several times, so we had to move it next to our bed. And there is in the middle of the night a weird sounds with the door, like it is being opened.
- Gozlem (9/5): Superb - it was clean and tidy. location was very good. was the center. I had a problem with the main entrance gate. the digital code did not work. I wrote to the responsible person but got a very late response. Staying at the gate after a long journey was not very good.
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