The Faced Platinum by Palmas
Location: 1020, Jalan Sultan Ismail D-23A-05, Kuala Lumpur, my
Star Rating: 8.9 Stars
Property Type: Apartments
About this Property
Rooftop Pool and Fitness Centre:
Enjoy a refreshing swim in our rooftop pool or break a sweat at our state-of-the-art fitness centre.
Fully Equipped Apartments:
Our apartments come with modern amenities including a kitchen, flat-screen TV, and a private bathroom for a comfortable stay.
Convenient Location and Nearby Attractions:
Situated just 2 km from Kuala Lumpur's center, our property offers easy access to popular landmarks like Petronas Twin Towers and Suria KLCC.
To book your stay at The Faced Platinum by Palmas and experience luxury at its best, visit our website now!
Important Information
This property will not accommodate hen, stag or similar parties.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Tour desk
- Soundproof rooms
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Heated pool
- Infinity pool
- Salt-water pool
- Outdoor furniture
- Shallow end
- Fire extinguishers
- Invoice provided
- Smoke alarms
- Property cleaned by professional cleaning companies
- CCTV outside property
- 24-hour security
- Security alarm
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Free pool cabanas
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Pool waterfall
- Covered parking
- Swimming nearby
- Electric bicycle charging station
- Charcoal grill
- Rooftop garden
- Pool toys
Rooms Available
-
Studio
The pool with a view and fireplace are the special features of this studio. Offering free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
-
Standard Studio
The pool with a view and fireplace are the standout features of this studio. Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
-
King Studio
The pool with a view and fireplace are the standout features of this studio. Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 1 bed and 1 futon.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
-
Deluxe Apartment
The pool with a view and fireplace are the standout features of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
-
Two-Bedroom Apartment
This apartment boasts a pool with a view and a fireplace. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
-
Three-Bedroom House
This holiday home features a pool with a view and a fireplace. This spacious holiday home features a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned holiday home features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 3 beds.
Max Occupancy: 7 (6 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
-
Three-Bedroom Apartment
The pool with a view and fireplace are the standout features of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Shared toilet
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Rooftop pool
- Infinity pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Hearing accessible
Guest Reviews
- Rich (6/5): Good but not a true 3 bedroom - The location was great and was on the 50th floor with great views There isn't actually a 3rd bedroom as stated. The third bed is in the living area
- Ah (7/5): Good - Bathtub is good The host
- Muhammad (10/5): Exceptional -
- Abdul (1/5): Bad - Location Smelly dirty didnt change the blanket and didnt wash all the blanket!!!!
- Nicholas (10/5): Exceptional -
- M (9/5): Superb -
- Fargham (7/5): Good -
- Himanshu (1/5): Scam Property - Never to book - Nothing. It's a scam. There was no one to check us in. There was no one replying to our calls, messages or even mails. The property this apartments are in have multiple companies/hoteliers and the property is really nice, and if you have to book, book with someone else there. They left us stranded on road without anyone even telling us that they won't be able to accommodate us. It is such a big piss off when you are on an international travel and you have to sort out the stay for the night because your planned booking wasn't honoured. Would recommend to stay away from scams like this and not spoil your trip.
- Zawyah (1/5): the host cannot be reached at the tel no. given in booking confirmation - the host cannot be reached. at 1700hrs after 2 hours check in time only the host contact me and asked for cancel booking due to owner is not in Malaysia. and promised to refund. am waiting for this. hopefully I will get back my money :(
- Poh (10/5): Exceptional -
- Aloysius (6/5): Pleasant -
- Shamilka (10/5): Exceptional -
- Satoshi (10/5): Exceptional -
- Nikita (6/5): Pleasant - Location is great for tourists, there's sky pool and sky bar in the building, also room was quite spacious and with separate bedroom. Was very noisy because room overlooked the highway and relatively low floor. Cockroaches. Old, worn out interior, one door inside the bedroom was completely broken. Also overcrowded facilities.
- Omar (10/5): Exceptional -
- Johari (10/5): Exceptional -
- Harrise (10/5): Exceptional - Good Stay
- Ahmad (10/5): Exceptional -
- Shahrul (10/5): Exceptional -
- Ahmed (10/5): Exceptional -
- Mariusz (10/5): Exceptional - Good Stay
- Anton (10/5): Exceptional -
- Naveen (10/5): Exceptional -
- Zanariah (10/5): Exceptional -
- Cik (10/5): Exceptional -
- Chee (10/5): Exceptional -
- Huo (10/5): Exceptional -
- Sinh (10/5): Exceptional -
- Huo (10/5): Exceptional -
- Vevian (1/5): Bad - Nothing. 1. Misleading ad which says there is free parking. Does not specify that it only applies to 1 car. Additional guests which drives, will have to pay for the parking which is very expensive. This is so unfair because if I am renting an apartment which I already have specified 5 guests, do you think we will only use 1 car??
2. Rude and unreliable staff/agent handling my booking. When I brought up the parking situation with the staff, he was so rude and even asked me to cancel my booking when I have already PAID in full + RM200 deposit. When I wanted to go to my unit, he even wanted to follow me up to the room. Utterly disgusted by the behaviour of the agent handling my booking.
3. The harassment continues during check-out where the agent kept messaging me and pushing me to check-out at 12pm when it was just 10am. I made sure to come down at 12pm sharp, and he was not even there but kept on harassing me to check-out saying that it has exceeded the time limit. Mind you, I was there at the lobby and was waiting for him to arrive instead.
Overall, very disappointed with the stay and rest assured will never stay here again. The unit was equally disappointing with stains on the mirrors and floors. It was disgusting.
- Korichi (10/5): Exceptional -
- M'hamed (10/5): Exceptional -
- Riad (10/5): Exceptional -
- Alex (10/5): Exceptional -
- Andrew (10/5): Exceptional -
- Maoliang (10/5): Exceptional -
- Samuela (10/5): Exceptional -
- Bnazrh (9/5): Nice apartment, great location to explore KL. Difficult check-in. - - Close to metro monorail station Bukit Nanas, easy to get taxis etc. recommend day passes for exploring city etc.
- Rooms spacious, 1 bathrooms,, 2 Toilets. kitchen well-stocked. AC, Washing machine etc all functioned well.
- Nice view from hotel, we stayed on 47th floor.
-Garbage disposal on the floor itseld.
- Swimming pool on terrace, but unfortunately it was closed for maintenance when i was there, Fitness studio decent.
- Shops (incl a 24 hour one) close by. - Check-in staff took way too long to arrive, close to 30 min. It is unacceptable after having a long flight, an hours drive from airport to wait for them.
- It is very difficult to find check-in staff in the crowded lobby, since there are many apartment rentals in this multistorey building and looked like a crowded marketplace.
- Asked for deposit like 200 MYR (approx 50EUR), It is T&C, if you are such a sensitive owner, should not be renting apartments.
- Sometimes you have to wait 10 min for lift.
- You cannot use the lift without the security card. So make sure you ask for a second security key if you are 2 or 3 people (which is why most people take apartments.)
- Owner easily reachable on phone, but staff would not answer calls.
- Not recommended for those who lack patience.
- Zaher (10/5): Exceptional -
- Sofiane (10/5): Exceptional -
- Abdulaziz (10/5): Exceptional -
- Muhammad (10/5): Exceptional -
- Dave (10/5): Exceptional -
- Nils (10/5): Exceptional -
- Elpina (10/5): Exceptional -
- Max (10/5): Exceptional -
- Priya (9/5): Great - Host Faiz and team was very professional and his hospitality was above and beyond.
- Dongyun (10/5): Exceptional -
- Hao (10/5): Exceptional -
- Mazen (8/5): Very good -
- Kim (10/5): Exceptional -
- Sindhu (10/5): Exceptional -
- Eduardo (10/5): Exceptional -
- Kim (10/5): Exceptional -
- Helena (10/5): Exceptional -
- Kenneth (10/5): Exceptional -
- Albert (7/5): Good - The apartment was huge and very comfortable, great value for money It shows signs of decay to a certain extent. Also, I don’t know who designed the building, but the windows by the elevators remain open at all times, so there is over 30 degrees there. The AC in the apartment works great though
- Nirvair (8/5): Stay was very Good . Would like to come again . - Location Less space on the swimming deck .
- Eve (7/5): Not worth the price they ask - Communication with the management team an the locations A lot of cockroaches. The gym and pool were overcrowded and very noisy. You can’t drink and relax properly by the poolside. Too expensive for what you get.
- Nordine (10/5): Exceptional -
- Official (10/5): Exceptional -
Photos