Loft apartment in the Castle Château du Châtelard

Location: 1 Chemin de Planchamp-Dessous, Montreux, ch

Star Rating: 6.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Pets allowed
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment consists of 2 bedrooms, a kitchen and 1 bathroom with a hairdryer. The apartment's kitchen is available for cooking and storing food. This apartment features a washing machine, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hair dryer
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Linen
  • Toilet paper
  • Cots
  • Shampoo
  • Body soap
  • Fire extinguisher

Guest Reviews

• Pavlo (10/5): -
• Hiezha (8/5): - проживание в старом замке было очень романтично низкие потолки
• Szabolcs (7/5): -
• Enrico (1/5): Catastrophe ! - RIEN! Tout! Un appartement mansardé, pas aux normes de hauteur, on se cognait la tête rien qu'en marchant ! L'escalier était raide pour monter, c'était un grenier ! Impossible de monter l'escalier en bois extrêmement raide sans difficulté, en plus je suis une personne à mobilité réduite! Non précisé dans la présentation.Deux jours sans eau chaude, sans internet (les occupants d'un autre logement se sont plaints auprès de nous car il n'y avait pas internet), impossible de recevoir une réponse du gérant, même Booking n'a pas répondu à mes réclamations !Les ustensiles de cuisine étaient à peine suffisants pour le petit-déjeuner, ce qui rendait impossible la préparation des repas, car tout le nécessaire pour cuisiner manquait !Annoncé comme un logement de château, il s'agissait en fait d'un logement créé à partir du grenier des quartiers des domestiques, détaché du château !La salle de toilette sans aspiration, imaginez le résultat !Éclairage insuffisant, notamment dans la cuisine avec des ampoules grillées.Le congélateur est impossible à fermer car il est plein de glace.La machine à laver est déclarée dans l'équipement, mais elle n'existe pas !Le four est inutilisable car il manque la plaque pour poser les aliments.Pas de chiffons pour la cuisine, ni de balai ou de serpillière pour nettoyer le sol.Pour le loyer demandé, il devrait y avoir tout, et même plus ! Je pense que c'est à la limite de l'arnaque !Je déconseille à quiconque de choisir cet hébergement, à moins de vouloir gâcher ses vacances !
• Youssef (1/5): Bad - nothing it's very unclean full of fungus and mold lots of insects
• Neil (10/5): Exceptional - Really different to most of our stays. Had to be aware all the time of the low beams. After a few bumps ✨️ you soon learned to duck your head.
• Anwar (1/5): Bad -
• Bhooshun (10/5): Exceptional -
• Gilbert (10/5): Exceptional -
• Kin (1/5): Irresponsible. Disappointing. Unhelpful - Disappointing Check-In Experience at Hidden Hillside Accommodation I feel compelled to share a cautionary tale about my recent experience with this property. My parents and I encountered a series of issues that not only disrupted our stay but also revealed a concerning lack of responsiveness from the Booking.com customer service team. I advise you to avoid self-checkin: 1. Unclear Check-In Instructions: The check-in process was marred by the lack of clear instructions. I received only an email for self-clarification without any guidance on the location of the accommodation or the specific room allocated to me. This oversight made the check-in experience confusing and frustrating. 2. Poorly Lit and Hidden Location: The accommodation is situated in a dark and obscure area on a hill outside the city center Montreux. Accessing the place requires navigating through a long, narrow road, which was both inconvenient and potentially unsafe. The gate was left open with no security measures or reception in sight at night, adding to the overall sense of discomfort upon arrival. 3. Confusing Apartment Allocation: The advertisement mentioned a "two-bedroom apartment," but locating the designated unit proved to be a daunting task. The only guidance provided was minimal, suggesting that the door would be open, and the key should be inside. Upon arrival, there were only three apartments visible. The first apartment was obviously already occupied, leaving us unable to access the accommodation we had booked. The second apartment, which appeared to match the description of a "two-bedroom suite," was found to be the correct one, however there was a guy upstairs showing me that was also occupied. Regrettably, upon opening the last apartment, which was indicated as our "two-bedroom suite" in the booking information, it turned out to be a studio with only one bed in the middle of the room.
• Eileen (10/5): Fantastic Place to Stay - The location was gorgeous and the room was comfortable. We loved waking up to the views in the morning and exploring the grounds, while also being close enough to the town to enjoy a nice dinner and strolls along the lake.
• Jakub (10/5): Exceptional -
• Emilie (10/5): Amazing view! Comfortable stay! - Amazing view. Good facilities. Helpful staff
• Daniel (9/5): Perfect view - Absolutely great view!! our kids loved to stay in a castle 😁 Nothing
• Anonymous (10/5): Exceptional -

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