Noi Bai Airport Hotel

Location: 14 soc son dien xa quang tien, 392835588, Hanoi, 1000, Hanoi, VN

Star Rating: 6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Designated smoking area
• Wheelchair accessible
• Multilingual staff
• Grocery/convenience store
• Snack bar/deli
• Free self parking
• Shared refrigerator
• Water dispenser
• Change of towels (on request)
• Change of bed sheets (on request)
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Basic Double or Twin Room

  1 Large Twin Bed

  Features a private balcony

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Laptop workspace and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Access via exterior corridors
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Basic Double or Twin Room, Balcony, City View

  6 Large Twin Beds, 17 King Beds and 5 Queen Beds

  376.7-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Laptop workspace and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Access via exterior corridors
  • Free WiFi
  • Soap
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Panoramic Double Room, 1 Bedroom, Balcony, City View

  2 King Beds

  285-sq-foot room, located on the top floor, balcony with harbor views

  
  

  Internet - Free WiFi

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Laptop workspace and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Room is accessed via exterior corridors and room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Access via exterior corridors
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap
  • Laptop-friendly workspace
  • Location - top floor
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• Suzan (6/5): Not as described! - It was clean and comfortable, and had Wi-Fi. I booked this in a hurry as my flight was suddenly cancelled and I needed overnight accommodation at the airport. There was no bar or restaurant, no toiletries in the bathroom, no spa or wellness centre, and no one spoke English. It was in a very strange area, on the edge of the airport, but luckily we were able to find somewhere to eat.
• zemmiti (8/5): -
• Kate (3/5): not again - close to the airport the rooms were not clean. dried water marks everywhere in the bathroom and on the water glasses. They take bookings on booking.com but don’t charge your card until you get there. then tell you they don’t have card facilities so force you to pay in cash. That’s not written anywhere on the site. Felt so shady. We also booked an airport shuttle and were made to feel like the. biggest inconvenience the next morning. Were driven to the airport by a man in his pjs
• Ana Lavinia (7/5): -
• 文 (9/5): -
• George (8/5): -
• Robert (9/5): -
• Smith (7/5): - A budget hotel very close to the airport. Perfect for an early flight. Decent food cooked by staff. Staff were great. It was as described. There were several hotels with the same name, you need to give the taxi driver the name and address in local language.
• Jareeyutthaya (1/5): Go elsewhere - Nothing The place reeks of stale cigarettes, no coffee, demand you pay cash, bed squeaks every time you move, mattress is like a rock, No way to seal off the light from outside, air conditioner did not work well. It seems they only speak Chinese.
• MICHEL CHRISTINE (1/5): - Cet hôtel est d'une telle saleté que nous ne sommes pas restés bien que nous avions payé la chambre. Les sanitaires n'étaient pas nettoyés, les wc étaient repoussants de crasse .... Booking contrôle t'il les établissements qu'il promeut sur son site ? Dans le cas présent j'en doute. Zéro pointé pour l'hôtel et ... Booking. TOUT
• ezemania (1/5): - it's a scam
• Stephan (6/5): -
• 加瀬 (8/5): また利用したい。 - 綺麗で広い空間だった。
• Nghi (8/5): -
• redgrave (5/5): -
• Hafizah (1/5): SCAM HOTEL - NOTHING WE HAVE BEEN INFORMED THIS HOTEL WAS NOT THERE. THIS HOTEL IS A SCAMMER. ACTUAL NOI BAI AIRPORT HOTEL IS DIFFERENT ADDRESS, NOT AS STATED AT THE BOOKING.COM. PLEASE INVESTIGATE THIS ISSUE.LUCKILY WE FOUND THE ACTUAL NOI BAI AIRPORT HOTEL AND STILL GOT EMPTY ROOM FOR US TO STAY.BOOKING.COM MUST TAKE THIS ISSUE SERIOUSLY AND TAKE THE NECESSARY ACTION.
• Lisa (4/5): -
• Marianne (8/5): - Hat alles, was man braucht.Einfach, sauber, sehr nah am Flughafen - erfüllt seinen Zweck.
• Alvaro (10/5): - Cerca del aeropuerto Que no se puede pagar con tarjeta de crédito
• Guest (3/5): Bad - Clean room nice stuff Very bad location cigarette smoke making me puke and cough very bad nothing around really far from town
• Eid (3/5): - قربه للمطار غير نظيف وانقطاع الكهربا بستمرار
• Demaria (1/5): - Rien Pas la bonne adresse indiquée sur Booking. Il a fallut se faire transporter jusqu'à la bonne adresse. Heureusement que s'était pour 1 nuit. Hôtel sale.
• Bang (1/5): - lừa đảo lừa đảo
• Guest (10/5): - La chambre est spacieuse, propre et très agréable. Idéal pour un stop proche de l’aéroport. Ils ne prennent pas la carte bancaire, la propriétaire a dû m’amener dans un autre hôtel en scooter avec mes 20kg de sac backpacker. Mais merci à eux tout de même pour m’avoir trouvé une solution pour pouvoir payer par carte.
• Courtney (2/5): -
• Ray (7/5): Ok for one night stay before flight - Close to airport No tea coffee in room. No restaurant or bar as advertised
• Keonsoo (2/5): Wrong room was provided - The real location of the hotel was different from the hotels dot com map. I was having difficult finding the correct location with several taxi drivers… The owner of the hotel kept asking me if the hotel fee was fully paid. I continued to say “yes”. She said it should one bed. But I said I paid for two beds. She finally gave me two bed but without balcony and with a small room. I paid about 130 USD for the smelly and tiny room. Please see the attached pictures. These pictures are totally different from the room pictures when I reserved. The size is too small withou balcony. The room smells like cigarettes and wasn’t cleaned
• Smith (3/5): It wasn’t bad, but they are using the repuation of Noi Bai Airport hotel to book rooms. - It was comfortable They use the same name as Noi Bai Airport Hotel, which is a more popular hotel on the Main Street coming out of the airport. They just added Chinese characters to the end of the hotel name. My taxi dropped me off at the wrong hotel, because he thought it was the Noi Bai AirPort Hotel. I feel like I got scammed thinking I was going to the real Noi Bai AirPort Hotel.
• Cameron (7/5): Close to the airport - Little noisy but this was expected because of proximity and convenience to the airport. Good for overnight before a flight
• Galina (2/5): Very poor - Bathroom not clean and no hot water
• Traci (5/5): Passable -
• Steven (2/5): Very poor - Next to airport No fridge, telly, bar, restaurant, card facility
• Kiel (1/5): This is not the hotel you are looking for… - Nothing the property was not at the advertised location and has been named almost identically to Noi Bai Airport Hotel (next to the airport) but this hotel with the Chinese characters is an entirely different hotel miles away. The advertised location and has been named almost identically to Noi Bai Airport Hotel (next to the airport) but this hotel with the Chinese characters is an entirely different hotel miles away.
• Damian (1/5): No idea. I never found the property and no support available from Booking.com - I couldn’t actually find the property. There are several Noi Bai airport hotels in the vicinity of the airport. After the third attempt at check in and subsequent taxi ride to another Noi Bai Airport Hotel, I gave up and booked myself into a different hotel altogether.
• Karen (4/5): Disappointing - The property was close to the airport. Staff were helpful. We only wanted a room for a for a day to leave luggage and have a shower before flying over night. I was pleased I wasn't sleeping here. It was very difficult to find. Grab drivers dropped us at a different hotel with the same name. This one was tucked around back streets. It was very noisy with shouting and banging. The bathroom didn't look clean. You had to pay in cash.
• Berit (4/5): Disappointing -
• Helen (3/5): Poor - The room was very clean This hotel is called the noi bai airport hotel, but beware when booking - it has Chinese letters after the English name and is in fact a Chinese hotel. There is another Noi Bai Airport Hotel a little closer to the airport. The staff speak minimal English but do use google translate. The room was clean but no refrigerator, tea or coffee although there was a kettle. The advertised balcony was tiny and you certainly could not sit there. Wifi password only shown at reception, nothing in English in the room. We were taken to the door of our room then the staff member just turned around and left. They have a shuttle bus to the airport but the earliest trip is 8 am - not helpful for a 9.30 flight. I would not stay there again.
• Gráinne (10/5): Best sleep ever - So clean! So comfy! Lovely spacious room. 5 minute Grab to airport and option for airport shuttle also. Loads of local restaurants within a 5 minute walk. Difficult to locate as there’s lots of hotels in that area called Noi Bai Airport Hotel- search it using the exact address not just the name
• Mitkul (5/5): Passable -
• Chloe (10/5): Exceptional - Very clean comfy bed 5 min drive from airport
• Ngarpi (8/5): Very good - Ideal hotel if you need accommodation for the airport Nothing
• Ann (1/5): Never again - Nothing I booked this hotel, for one night stay before an early morning flight, (despite booking information requiring card payment), they said due to Lunar New Year there was no credit card machine and they wanted cash, (I had used my card a few times that day) I was not prepared or in a position to pay cash so the man said he would drive me to ATM, it was dark and I was very uncomfortable as a solo female, with this suggestion. Also first impression of the hotel was not good, dark road, the area was tucked behind like an industrial estate, the reception had a table with cooking utensils/ rice cooker etc was off putting. Also see below about them copying the name of a nearby hotel. In the end despite them calling someone, they still expected cash, followed by them asking how was I going to resolve the issue. I decided to leave and I went to the airport to sleep overnight instead. Please do not confuse this with the Noi Bai Airport Hotel without ending with Chinese characters, they were most helpful, when the taxi dropped me off there, given both hotels have the exact same name! The helpful Noi Bai Hotel had been named since 2016 then 2022 the same hotel name around the corner used their name adding the Chinese , characters! Fortunately after 6 weeks of traveling around Asia this was the only issue I encountered with a hotel.
• Amit (10/5): Exceptional -
• Sophie (7/5): Good - Clean with all the facilities you’d need for a stay before or after the airport. The staff were helpful in booking onwards taxis. There is another hotel with the exact same name, which is the one on Google maps that the taxi dropped me off at. Use Apple Maps to find this hotel. It is down some alleyways which was hard to find in the dark and a lot of locals hadn’t heard of it and instead kept sending me back to the other hotel with the same name!
• Romar (7/5): Good -
• Bonita (8/5): Very good -
• Nayna (8/5): Very good -
• Tessa (7/5): Great - It was simple and good location Very hard bed
• Iwan (6/5): Convenient location with reasonable room and good shower. - Very close to the international terminal (walking distance). Was not able to pay with a carrot card, which was quite a shock as I hardly had any VND and ended up paying with some leftover JPY. Also the hotel shares a name with another hotel close by and is therefore challenging to reach with a grab.
• Muhammad (10/5): Exceptional - Excellent
• Syeda (10/5): Exceptional -
• James (1/5): Bad -
• Elay (6/5): Pleasant -
• Kono (9/5): Superb -
• Bill (1/5): Bad - They had scheduled a pick up from the Airport for us, I confirmed with them the day before our arrival and they said no worries it will be $5. We landed, went to where the pick up was supposed to be and no one was there. I contacted them through email and they said get a taxi and give them this number. After much confusion we got a Grab. We arrived at the hotel, no apology for their mistake. Then we were told they did not accept credit cards. I don't remember seeing that on their website. So we had to get another taxi and go find an ATM, which was back at the Airport. The tap leaked in the shower all night. Anyways, , won't go back.
• Sophie (1/5): Bad - Staff were asleep when I arrived, I tried shouting and shaking him but no answer until colleagues came down and yelled at him…. The room had a used ashtray in it so it smelled bad and there is another Noi Bai Airport around the corner make sure your taxi driver drops you at the right one!
• Beatrice (10/5): Good airport hotel - Good location, about 5-10 mins by car from the airport. Very comfortable bed, clean, good shower. The windows do a good job at keeping the outside noise out. The door is not very soundproof so we could hear a lot of noise from other guests and staff going past in the corridor. Not ideal when you're trying to catch some sleep before an early flight.
• Amy (9/5): Superb - This is a great hotel if you need somewhere to stay before or after a flight. The room was clean and very spacious, and had a really comfortable bed (which isn't always the case in vietnam). They allowed me to have a late checkout before my flight and the staff were very kind and helpful. There is a shop downstairs and a few eateries and cafes near by. They only accept cash payments so make sure you have cash
• Verena (9/5): Superb -
• Paul (8/5): Very good -
• Виктория (10/5): Exceptional - We greatly appreciated the warm hospitality of the hosts. A very hospitable host, clean rooms, and a convenient location. We really liked everything. The bed linen was snow-white, and the towels were perfectly clean.

Photos