Hanoi Old Town

Location: 9 Ngõ Hàng Hương, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Tour desk
• Ironing service
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Covered parking
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room with City View

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Classic Suite

  1 Double Bed

  215.3 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access

  Bathroom - Shower, slippers, and a hair dryer

  Practical - Wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free WiFi
  • No cribs (infant beds)
  • Soap
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Standard Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a wardrobe, an electric kettle, a sofa and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Superior Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a flat-screen TV, a wardrobe, an electric kettle, a sofa as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Deluxe Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features a wardrobe, an electric kettle, a sofa, a flat-screen TV, as well as city views. The unit has 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

Guest Reviews

• Thi Tram (10/5): -
• Aldrin (10/5): Highly recommended hotel near the train street - Excellent location, up to date, very clean, very helpful staff (knows english), never pushy at all. Has an elevator! The best hotel we stayed in of all our trip in Vietnam. Road too narrow, most times cars can’t pass through, but it’s just a very short road, don’t mind a 30 second walk to larger / main roads.
• Erin (5/5): Pay card. - The room was a great size and clean. Don’t have anything bad really to say about the room itself. On arrival you have the choice between paying cash or card. To make life easier we thought we’d pay card. The guy in reception was really keen for us to pay cash due to the “card fee”. So we did. Then on checkout another guy on reception told us we hadn’t paid which we were concerned about. I explained that we paid cash to the other guy. He contacted him and the guy said we definitely didn’t pay. I then noticed the cctv behind the desk so told them to run that. It showed me handing money to him. He still denied it. So I would say just pay card and get the receipt!!!!
• Nadia (10/5): -
• Eva (6/5): Rapport qualité prix ok - L'emplacement, le personnel, l'espace dans la chambre Les toilettes étaient tous petits, pas fermé et à la vue de tout le monde
• Lenka (10/5): Very happy with everything and in close proximity to food, train street and old town. - Lift worked well, place was pristine and quiet. At times you hear the train pass but not often at all. Receptionist was very helpful with great English.
• Emanuel (8/5): - Good location. Big room. We were able to check in after midnight. There is an elevator Bathroom doesn’t give much probably because of glass doors. AC wasn’t the strongest
• Nicolas (9/5): - Très bien
• Christopher (8/5): Comfortable stay + great location - Good value for money, clean, comfortable, would stay again A bit of a minor but the very small window in the room didn’t have any curtains so was very light early in the morning. Staff member on reception was quite unhelpful and dismissive asking me to come back in the morning when I asked if he could help with why TV wasn’t working
• Aude (10/5): Très bien - Belle et grande chambre Propre Pas de petit déjeuner
• Suzanne (8/5): Nice stay - Loved having a bath, nice staff, good location
• Amber (10/5): - Such a comfy place to stay in Hanoi! It was super central but also in a nice quiet nook area which was really cute :). The staff were so helpful sorting laundry and check in for us. The bed was comfortable and they also made up the room each day for us which was amazing as we did not expect it!! Overall 10/10
• Chance (9/5): Great location! Great staff! - The staff was very helpful. The location was awesome.....close to train street and the downtown area. The facilities were nice and modern. The room and bathroom could really use a deep cleaning. Everyday we could tell the room had been cleaned but we always found long, black hairs on the floor. Not a huge deal, but something easily remedied.
• Thierry (10/5): - Très bien situé et calme. Personnel charmant Rien
• Martin (10/5): -
• Thierry (9/5): - Personnel aimable. Hôtel très bien situé
• VöriLaci (10/5): - Nagyon jó helyen van a hotel, nyugodt csendes utcában közel a belvároshoz. A személyzet kedves udvarias segítőkész. A hotellel minden rendben volt.
• Irati (9/5): -
• Kae (10/5): ロケーションが便利なのでオススメです - 近くにお店がたくさんあって、食事が美味しくいただけた。 窓から光が入ってくればよかった、すぐ隣が壁で昼間でも真っ暗だった。
• Santiago (8/5): -
• Ryan (8/5): -
• Olga (9/5): - La ubicación es buena aunque está en un tipo de pasaje, por lo que si vas en uber (auto) no será posible dejarte en la entrada del lugar. La gestión y buena voluntad de los chicos que se encontraban en recepción fue excelente. Tuvimos un inconveniente con un huesped que se encontraba borracho y que se hospedaba en otra habitación y los recepcionistas se hicieron cargo inmediatamente de esto. Lo apreciamos muchisimo.
• Abhinav (10/5): “Spacious Comfort, Walkable market, Clean-Green. Big Win” - This hotel gave me a room so spacious I briefly considered doing cardio in it—then remembered I was on vacation. 😁 The bed was so comfy I nearly missed checkout because it refused to let me go. The bathroom was a bit on the smaller side, but hey, it had a bathtub, so I forgave it instantly. Both the room and washroom were impressively clean—like, “should I take my shoes off again?” clean. The service was top-notch, making me feel like a VIP even when I was just asking for extra water bottle Overall, a great stay—would definitely come back and maybe actually use that space for yoga next time (no promises though). Just 1 small suggestion - could add a bigger dustbin/throwing bin in the room. The one we had was a bit on the small side. Again, no complaints.
• HYUNTAE (10/5): -
• Alasdair (9/5): Perfect location for the price. - Nice clean room in a great location for a good price. Tidy the lobby up and make the signage better.
• Laurence (10/5): Génial - Un très bon emplacement pour cet établissement. Après de mauvaise expérience à Hanoï, le personnel a accepté de montrer un chambre avant la location, et franchement, ce fut le meilleur hôtel de notre voyage. Propre, une chambre spacieuse et bien équipée et surtout une salle de bain avec cloison dans la douche et le wc. Une petite table pour boire le café et thé offert, un canapé et un espace pour poser les sacs. Une petite fenêtre qui donne sur l’extérieur. Rien
• Mick (10/5): Excellent short stay with helpful staff - All good, many thanks for the early check-in (we slept four hours immediately after plus a full night after dinner). Nothing
• Elias (8/5): -
• Roxana (10/5): -
• Emmanouil (9/5): -
• Eduardo (10/5): -
• Mick (10/5): Excellent helpful staff and large rooms with good AC. - Great position in a reasonably quiet location. Easy to find places to eat. Property is at first hard to find and difficult to get to via taxi or bus…however once you find it it’s all good.
• Mick (9/5): Very pleasant stay. - We were transferred to a sister hotel but this was seamless and all good. Room had no window but this was ok as it was quite dark with the lights out.
• Afsah (8/5): - All staffs are very helpful, they allowed us to keep our luggage’s till night as we have our bus to Sapa at 10pm, this is helpful All good
• Frederic (8/5): - Hôtel bien situé, dans le vieux centre et un peu à l’écart du bruit , c’est plutôt agréable. Personnel agréable et serviable
• Marie-Carmen (8/5): -
• Marie-Carmen (9/5): -
• Nassera (10/5): -
• Mac (9/5): Great location, clean rooms, cold AC and comfortable very big bed. We were supplied with bottled water every day. - Very spacious room, and very clean! The staff were fantastic and helpful, letting us store our bags after arriving early in the morning. So close to the old town and train street. Loses one point for a small window!
• Garry (8/5): -
• Harald (8/5): -
• Schneider (10/5): - The people were friendly, the location was good, the rooms were clean, there was water and tea every day, the beds were comfortable - so everything was great.
• Maximiliano (10/5): -
• bar oz (8/5): -
• Kamil (8/5): - Super lokalizacja w Old Quarter. Cena/jakosc na pewno bardzo dobra. Wystarczająco czysto, bardzo pomocna i mila obsługa. Pokoj zaniedbany, napotkalismy jednego karalucha w pokoju - musial sie zablakac bo pozniej juz ich nie widzieliśmy.
• Karol (8/5): - Obiekt umiejscowiony w bardzo ładnej uliczce. Zapach w pokoju nie był zbyt przyjemny. Pod prysznicem było trochę brudno.
• Nobuyuki (8/5): かなり満足です。 - 部屋が広く、お湯がしっかりと出た点 ベッドは硬め
• Maayan (10/5): -
• Arslan (10/5): The staff are very friendly, helpful and solution-oriented. I especially want to thank Nick at the reception. - The location is fantastic, the rooms are very clean, and the TVs in the rooms have internet so you can watch whatever you want. The staff are wonderful.
• atakan (10/5): - Otel harikaydı özellikle Nguyen bey her konuda çok yardımcı oldu Nhuyen bey çok güleryüzlü ve harika bir insan kendisine buradan çok teşekkür ederim
• Ana Clara (10/5): Excelente localização em Hanói - Localização excelente em Old Quarter numa rua tranquila e silenciosa, perto da linha de trem. É possível caminhar até alguns dos pontos turísticos para visitar em Hanói. Destacamos o excelente atendimento dos funcionários da recepção, eles foram muito atenciosos e dispostos a ajudar. Hotel lindo, muito limpo, quarto muito amplo com chuveiro de água quente.
• Juan (10/5): -
• Lynburgh (10/5): - This is ny 2nd booking after returning from sapa. Why did i come back? The answer is obvious. Matthew was very accomodating. I got the double room this time and the room was very comfortable Nothing to complaint
• Guest (7/5): Tuyệt vời, phòng ốc sạch sẽ tiện nghi - Gần các địa điểm đi chơi Cách âm phòng so bên ngoài ko tốt lém
• Tegan (10/5): - Very clean and great value for money. Just needed somewhere for the night as we were arrived late which they accommodated well. Would definitely recommend this hotel
• Anaïs (10/5): - La propreté du lieu. Le bon emplacement dans la vieille ville, tout en étant très calme. L'avantage est également qu'ils proposent des croisières pour Ha Long Bay. Le personnel nous a présenté plusieurs options afin que nous puissions faire le meilleur choix. Merci beaucoup !
• Mary Shyne (7/5): -
• Morten (8/5): - Lokale butikker og ikke langt unna den kjente togskinna hvor man kan sitte og se på toget kjører forbi
• NGUYEN (10/5): -
• Edwin (10/5): - Located in central area. Nearby restaurant
• LOUIS PIERRE NICOLAS (10/5): -
• Lynburgh (10/5): - The staff are helpful and nuce The room for 3 people is very spaceous and comfy The toilet is clean They tidy up the room every day Its in the old town, accssible to everything and only 6 mins walk to the famous train street Nothing
• Lorenzotti (10/5): - The place was really nice, clean, comfy bed and nice room toilet. The staff was really kind and helpful. The position was great for us, not noisy but central. Can't really find a thing that wasn't good
• Bui (9/5): -
• THAO (10/5): -
• KOKI (10/5): - スタッフの方がとても親切で安心して過ごせました。 また、部屋も綺麗で快適に過ごせました。 ただ部屋によっては日光が全く入らない部屋もあるので、景色を楽しみたい方は注意が必要です。
• Toshihiko (6/5): - Not so bad
• Alina (9/5): - Very nice staff. Laundry is available, cleaning service every day. No window, so it’s difficult to get up in the morning
• H (1/5): -
• Carlos (10/5): Excelente todo - Reiterar lo bien ubicado para moverse a distintos puntos de la ciudad, la limpieza siempre es un tema, a mi mujer le fascinó el nivel de cuidado, las personas del hotel encantadoras. Todo muy bien
• MC (10/5): Staff are friendly and helpful 👍🏻 - Good location, can easily find nice food nearby No
• Nadeem (8/5): - Good place to stay for the day only stayed for the day until we got our flight. All good definitely recommend.
• Hải (8/5): - Vị trí trung tâm, phòng sạch sẽ, đầy đủ tiện nghi, nhân viên dễ thương
• Grant (10/5): - Tucked away in a quiet Alleyway but still walkable to attractions
• Sarah (7/5): - Near train station and almost close to everything.. Aircon is not that cold and my room has no window but its fine for the value
• Karen (10/5): Confortable - La localisation est parfaite. Proche du vieux quartier à pied et loin du bruit ! Le personnel est très sympa, la literie est très confortable et la chambre possède tout le nécessaire
• Nadiah (9/5): - The place is very clean and complete with all the amenities. Walking distance to all tourist spots. Very friendly host and always greet us whenever we go in or out. Easy to find. Spacious even for 5 people. Can see the train passing through
• ronca (8/5): - pulizia e posizione ottimi, offerte di servizi come tour, lavanderia e noleggio scouter lo staff di poche parole, quel che serve insomma
• Kelly Ann (10/5): -
• Jacob Jose III (10/5): -
• Lê (10/5): - Quạt , thơm nc hoa
• Robyn (9/5): - I arrived at the accommodation late which they happily catered for and organised pick up from the airport. I left early the following day and once again they assisted me with my transport. In the short time I was there the accommodation was clean and comfortable and staff very helpful.
• Volpe.90 (10/5): - Viaggio in bici. Mi hanno tenuto lo scatolone per imballarla per 2 mesi. A causa del tifone si è danneggiato, e me ne hanno fatti trovare altri sostitutivi. Si sono premurati anche di organizzare i trasporti per l'aeroporto, nonostante le strade fossero un disastro per la Festa della Nazione. Quindi staff super gentile e disponibile. Le camere e i bagni sono pulitissime, nuove e e confortevoli ben oltre gli standard locali e sono dotate di bollitore, frigorifero, tv, appendiabiti, doccia calda con box... Sono spaziose, cosa rara per la zona così centrale. C'è anche l'ascensore
• Alex (10/5): -
• Valentina (9/5): Il silenzio dietro Train Street - Hotel molto pulito, in posizione perfetta per visitare la città, proprio dietro alla famosa Train Street e, ciononostante, molto silenziosa… o almeno la stanza 406! Il muro appena fuori dalla finestra, quindi non c’è vista esterna.
• Bong (10/5): -
• Oana (10/5): -
• Chi Linh (8/5): -
• Rick (8/5): -
• Raquel (10/5): - Está muy bien ubicado, la habitación es grande y espaciosa, no se escucha ningún ruido y la cama es cómoda. Tiene A/C y baño equipado. El personal del hotel es muy agradable y amable, les pedimos si nos guardaban una maleta y no nos pusieron problema!
• Bong (10/5): -
• Mariano (9/5): - La stanza é piuttosto grande. La soluzione del bagno ricavato é intelligente. Sono puliti , ordinati e cordiali Niente
• Trang (10/5): Tuyệt với - Sạch sẽ
• Guest (8/5): - La chambre était propre spacieuse, ressent. Le personnel parle très bien l anglais.
• Ruth (10/5): -
• Zareena (9/5): Good - Staff very responsive
• Michael (10/5): An Incredible part of an amazing almost two week stay. Highly recommended. - Location, location, location. Bring walking shoes as you can walk to almost all tourist locations. And those that are a bit further you can take a Grab at reasonable cost. So location saves on costs. It also puts you right in the heart of old town which is brilliant for a cultural emersion. And once you are out the door it is lively yet the rooms are amazingly quiet. The bed was fantastic and a good nights sleep was achieved every night. Truthfully -absolutely nothing. The staff were amazing, friendly and helpful. The room was fantastic. Excellent value for money. Room was spotless, bed and linen were clean.
• Gisele (6/5): - L’accueil et la propreté Une chambre au 4 eme étage avec fenêtre sur mur sans lumière extérieure
• Stephanie (8/5): - We liked that when we arrived at the hotel, we could instantly get into our room. To explain, we ended up arriving at the hotel a night earlier than expected, and we paid and got into our room no problems. The staff were very welcoming and friendly, it was within walking distance of everything we wanted to see. The room was clean and a very nice size.
• Kim Phuong (10/5): -

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