The Muse Pyramids INN
Location: Al Mansouriah, Cairo, eg
Star Rating: 8.2 Stars
Property Type: Inns
About this Property
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities, private bathrooms, and stunning city views from the balcony.
Culinary Delights
Savor a diverse selection of cuisines at our on-site restaurant, with options ranging from Cajun Creole to Middle Eastern delicacies.
Relaxation and Convenience
Unwind in our hot tub or seek practical advice from our multilingual staff, fluent in Arabic, German, English, and Spanish, ensuring a seamless stay.
To experience comfort, convenience, and culinary delights, book your stay at The Muse Pyramids INN now.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 12:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Fruits
- Staff adhere to local safety protocols
- Fire extinguishers
- First aid kit available
- Invoice provided
- Key access
- 24-hour security
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Covered parking
- Garage
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Suite
This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
King Room
The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Quadruple Room with Garden View
This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Suite
This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
King Suite with Balcony
This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Triple Room
The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Junior Suite
This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Triple Room
The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Tile/marble floor
- Dining area
- Electric kettle
- Bidet
- Coffee machine
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Body soap
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Sibel (10/5): -
- د. محمد حلبوب (10/5): - الاستقبال رائع والغرفه نظيفه والموقع رائع
- Oliwia (9/5): Very nice place with the pyramids view in Giza! - Nice view of the pyramids, comfortable beds, clean rooms The only downside was that it was right above the main street so it gets quite loud
- Αννα (10/5): It was amazing - Everything Nothing
- Manuel (6/5): Bella stanza, peccato per alcune cose - -La camera era molto bella: abbiamo preso la suite con vista sulle Piramidi ed era incredibile davvero! …anche se potrebbe essere più curata nei dettagli (tende, cuscini, frigo, ecc). Insomma veramente bella peccato per alcune piccole cose appunto. -Lo staff è stato davvero super gentile sin dai messaggi che ci hanno mandato ancora prima del nostro arrivo in struttura. -Colazione buona. -Connessione Wi-Fi non male. Peró ripeto, la vista sulle Piramidi davvero tanta tanta roba!! -La zona non era per niente rassicurante, anzi. Viaggio molto in giro per il mondo ma penso che una zona così sporca ed incasinata non l’avevo mai vista in vita mia. La sera personalmente non mi sentivo al sicuro ad uscire dall’hotel, specialmente per la mia ragazza. -La strada sotto l’Hotel super mega trafficata ed il traffico del Cairo suona perennemente il clacson. La stanza era abbastanza insonorizzata, ma non abbastanza per resistere a tutti quei clacson che andavano avanti 24h su 24. Un continuo, un incubo! Ogni mattina alle 07.30 max 08.00 ero sveglio perché era impossibile dormire: tra i clacson appunto e le tende che non oscuravano bene la luce, era impossibile dormire ad una certa. -Ho soggiornato per 4 notti e non sono mai venuti a rifare la camera o a cambiare gli asciugamani e qualsiasi altro servizio. Se avessi saputo così avrei cercato un appartamento e non un Hotel. -I tour proposti: troppo costosi e allo stesso tempo ti dicono una cosa (proponendo un costo) e poi una volta prenotato e pagato, ti ritrovi ad avere tutt’altro servizio che avresti tranquillamente potuto pagare molto meno.
- Dmitri (9/5): - В принципе, оперативный персонал. Нужно, говорить конкретно, ваши пожелания и все будет нормально. Очень удобный трансфер с аэропорта до гостиницы. И конечно, нужно учитывать, что это ближний восток...так будет проще для всех. Вообще вся Гиза, специфическая, особенно вечером. Цены на продукты, сразу в 2 раза дороже, если вы иностранец...проверенно. Лучше не выделятся из толпы....
- San-Mic (5/5): Bella veduta ma il resto...... - Vista panoramica sulle piramidi e personale molto accogliente. Poco pulito e affacciato su una strada dove tutti suonano i clacson, non si riesce a riposare.
- malak (10/5): - Emplacement proche des pyramides Trop de klaxonne
- Χρυστάλλα (10/5): Να ερθετε - Ειναι πολυ ομορφα ολα Ολα ωραια
- Nikoletta (10/5): - Very good
- Melissa (10/5): Geweldig - Eslam is een hele goede man, Het hotel is schoon en als je hulp nodig hebt zijn ze er altijd voor je
- Vadetin (6/5): -
- YUXIN (3/5): -
- Caroline (5/5): Site de proximité avec les excursions ❤️ - La proximité des pyramides La chambre : on a du demander de changé de chambre aucune fenêtre heureusement il nous en on trouvé une autre car c'était pas possible
- Basma (10/5): - Loved the fact that the hotel is reaaly well located. Its in abusy street and you have everything you need. Also the staff is very helpfu and was here when we did our late check in. The rooms view is magicall
- LORIE (10/5): Je recommande fortement cet hôtel et gros plus pour l’équipe ! - L’équipe de l’hôtel était très serviable et propose de nombreuses activités avec des guides sur place. Nous nous sommes sentis en sécurité et très bien encadrés ! (L’hôtel nous suivait sur les journées excursions). Bruit extérieur mais comme partout au Caire
- Ncir (10/5): -
- د. محمد حلبوب (10/5): -
- Giulia (10/5): - Posizione, gentilezza dello staff, camere dotate di tutti i servizi
- Melita (10/5): - Vse je bilo super,prijazno osebje in čistoča na nivoju
- Hajar (9/5): جيد جدا - احببت الفندق والتعامل معانا كان جيد جدا جدا بعيد عن وسط المدينة
- Melita (10/5): -
- Hamza (3/5): Çok iyi değil di - Ucuz olmasını Pis
- lorella (8/5): Bellissimo soggiorno, bellissima e affascinante vacanza...ci torneremo per fare altre escursioni - Posizione strategica per effettuare tutte le escursioni che volevamo fare. La camera spaziosa, letti super comodi, bagno grande con doccia.Tutto lo staff di giovani ragazzi e ragazze simpaticissimi, molto gentili, professionali e disponibili. Colazione in sala con vista panoramica sulle piramidi; menu colazione ampio e vario. Ci torneremo... qualità prezzo direi ottimo l'unica cosa negativa il traffico, molto rumoroso...ma portando tappi per le orecchie si dorme bene!!!!!.....in Egitto è abbastanza normale....
- moron (9/5): Muy cómoda - Muchísimo La zona
- Yurii (10/5): -
- Yilmaz (10/5): -
- Orujova (8/5): -
- Aurore (10/5): -
- Karim (10/5): -
- Rana (10/5): -
- Beáta (10/5): We had a very positive overall experience and were highly satisfied with our stay. - We had a very positive overall experience and were highly satisfied with our stay. The staff’s friendliness and helpfulness truly stand out. Whenever we had a question or request, they actively looked for solutions and were consistently attentive. The rooms were clean and well maintained, and the overall condition of the building was also perfectly in order. The food was delicious, with a wide variety of options available. The location is convenient, and the terrace offers a beautiful view of the pyramids. It’s also genuinely enjoyable to sit there and watch the lively street traffic. The atmosphere is pleasant, and the stay offers good value for money. Overall, we would definitely recommend this place and would gladly return.
- cinzia (8/5): - La posizione e' proprio davanti alle piramidi comodissima x la visita anche del GEM il nuovo museo che e' meraviglioso. Non mi e' piaciuta l'entrata a piano terra dell'albergo in una strada laterale, vetri sporchi, buio non proprio invitante Poi con l'acensore si va al 2 piano dove si trova la reception Pulito, personale gentile ,camere nella media....la nostra era rumorosa
- Mohamed (10/5): -
- Tuğse (10/5): - Gör
- András (3/5): -
- Роман (10/5): -
- Cemil (10/5): -
- Rabia (10/5): - Odalar temizdi. Kahvalti iyidi. Resepsiyon danismani Noor, Zeyd ve Mona size istediginiz konuda yardimci oluyorlar. Otel bolgesel anlamda da kalinabilir bir oteldi.
- Athul (10/5): - The accommodations were exceptional, and the staff's responsiveness and service were exemplary. Additionally, the complimentary cuisine was highly enjoyable. I wholeheartedly endorse this establishment for anyone seeking lodging with a view of the pyramids.
- Maurizio (10/5): - Persone molto disponibili Come in tutto Il Cairo , il rumore
- Dimitra (7/5): Σε γενικες γραμμες ικανοποιητική. - Το δωματιο ηταν ωραιο και ανετο. Ειχε καποιες βασικες παροχες (νερό, καφε, κλπ) καθως και πρωινο. Το προσωπικο ηταν εξαιρετικα ευγενικο και βοηθητικο. Θα προτιμουσα μπουφε με εστω λιγες επιλογες σε πρωινό, διοτι ανοιγε 8 το πρωι και σχεδον δεν προλαβαιναμε να φαμε, καθώς επρεπε να παραγγείλουμε. Το καταλυμα ειχε πολλη φασαρια. Ευτυχως ημασταν πισω και μειωνοταν ελαχιστα. Θα μου αρεσε να γινεται ενα αδειασμα σε σκουπίδια εστω στις 2 μερες.
- Delfina (10/5): Impactantes desayunar con las Pirámides - Impactante el desayunar frente a las pirámides, el desayuno es espectacular las señoras de la cocina se nota que es casero y con mucho amor, los mejores falafel egipcios, bueno cualquier desayuno estaba muy bueno los probamos todos. Antes de llegar nos atendió Amr y nos ayudo con los tours, con los taxis, con los guías, con restaurantes cerca y como movernos en en Giza, estamos super agradecidas por su hospitalidad. El servicio super porque nuestra puerta no cerraba pero nos cambiaron a otra y la rapidez muy bien. Creo que cuando llegas a Giza piensas que debería de ser mejor, pero después te das cuenta que estas en el desierto y todo se ve como descuidado, pero es normal estas en el desierto.
- vishal (10/5): -
- Bigot (9/5): -
- vishal (9/5): -
- vishal (9/5): -
- Gitzely (10/5): - Great people working there very nice staff
- Dushan (10/5): Very nice value for money - Location & staff TV didn’t work & no windows
- DOBERNIG (5/5): - . Unser Zimmer hatte nur ein kleines Fenster zum Lichtschacht . Es gab kein WiFi. Für mich besonders schlimm, da ich mir gleich am 1. Tag einen Knochenbruch zugezogen habe und ich fast nur im Zimmer war. Der Angestellte wollte uns mit seinem Auto zum Krankenhaus für USD 150,00 bringen wir haben ein Uber für eur 4 genommen.
- Idania (10/5): Muy buenas a tensión el personal que trabajan aquí, muy atentos y al tanto todo lo que nos hacían falta, con gusto lo re - El lugar que se ven las pirámides
- JIAYI (10/5): - perfect stay
- Amir (8/5): -
- ozan (6/5): - Konumu güzeldi. Temiz değildi. Kahvaltıları iyi değildi.
- Viktor (10/5): -
- Radhika (8/5): I'd recommend. - Tej staff was really good. They were helpful.
- özgür (8/5): -
- Anna (10/5): -
- elisabetta (10/5): Grazie a tutto il personale, sempre disponibile e gentile - Ottimo Nulla
- Kamil (7/5): - Widok na piramidy, wygodny materac, miły Pan z ochrony na dole. Dobry stosunek cena jakość. Dzwi balkonowe się nie domykały przez co było całą noc słychać hałas z ulicy (uciążliwe trąbienie samochodów na zwężeniu drogi na wysokości hotelu itp.) Mimo naszego zgłoszenia do recepcji nic z tym nie zrobiono.
- Ahmed (7/5): - The view of the pyramids The breakfast, no hot water for the shower,the jacuzzi old and not working
- Martina (7/5): - GENTILEZZA E DISPONIBILITA' DELLO STAFF, POSIZIONE E VISTA PIRAMIDI. PURTROPPO DALLE FOTO DEI SOCIAL SEMBRA CHE L'HOTEL ABBIA UN ROOFTOP, PURTROPPO NON è COSI. COLAZIONE DAVVERO SCARSA. PICCOLE DISATTENZIONI, UNA SOLA ASCIUGAMANO IN DOTAZIONE A TESTA OGNI GIORNO. INOLTRE PURTROPPO NON ABBIAMO RICEVUTO LA STANZ CHE ABBIAMO PRENOTATO, QUELLA CON BALCONE SULLA VISTA PIRAMIDI. CI è STATO DETTO CHE PER LA SERA DEL NOSTRO ARRIVO NON ERA PIù DISPONIBILE E CI AVREBBERO SPOSTATO IL GIORNO DOPO, ABBIAMO LASCIATO CORRERE. INOLTRE, NONOSTANTE L'ENORME GENTILEZZA DI TUTTI I RAGAZZI DELLO STAFF, NON HO GRADITO CHE VOLEVANO CHE FACESSIMO LA RECENSIONE AL CHECK OUT DAVANTI A LORO. HO DOVUTO INSISTERE PER PARECCHIO PER DIRGLI DI NO.
- Suresh (7/5): - De ruime kamers en het personeel Veel lawaai van de straat, de hele nacht door. De straat is druk en. smerig. Veel winkels in de buurt
- ÇETİNEL YİĞİT (10/5): - Good
- Kevin David (7/5): - Staff nice and friendle especialy Noor. Good location and good value four money Noisee at night as neighbours were loud
- HELLENIC PRIME (7/5): - The location was amazing. The bathroom in our room was very dirty. And also the restaurant was extremely dirty.
- Nizar (9/5): Très satisfait ! Et très bon rapport qualité prix - Belle chambre spacieuse ! Correspond aux descriptions ! À côté des pyramides et grand musée (très bon emplacement) carrefour à côté. Travaux la nuit (bruit)
- Leila (6/5): -
- Adrian (10/5): Excelent - The Tours was good and the hotel perfect
- Mustafa (9/5): Great hotel with good dining view - Its new and comfy and best accommodation for the the value Its location is very far from old cairo
- CATALINA (5/5): - Para el precio, el alojamiento está bien. La gente de recepción habla inglés si que eso ayuda para poder organizar salidas o pedir traslados dentro de la ciudad. Hay un guardia que está 24 hrs en la entrada del hotel. Nos gustó que se ven las pirámides desde el restaurant, disfrutamos la vista en el desayuno y la cena. Tienen un whatsapp del hotel. El día de la llegada el taxista nos dejó en otro hotel, por suerte volvió por nosotros. Habían cadaveres de bichos en el cuarto, cada cierto tiempo veíamos unos vivos por ahí, te dejan vasos de café para tomar con el hervidor pero hay que tener ojo porque muchos estaban sucios con polvo. Usen tapones para los oídos, Los bocinazos de los autos se escuchan 24 hrs porque no hay semaforos en la zona. Hay una mezquita justo abajo del hotel, se escucha 5 veces al día el llamado a la oración, una suena a las 5 am, las bocinas de la mezquita suenan a todo volumen, no pudimos dormir bien por eso. La ducha del cuarto estaba mala, la mitad de la ducha no funcionaba. La tapa del WC estaba sucio desde que llegamos, pedimos 2 veces limpieza al cuarto, pero nunca lo limpiaron bien. Pedimos un tour con un guía "especializado" que hablaba "español" pero la verdad el caballero no hablaba el idioma, solo sabía frases pre-determinadas que repetía una y otra vez, lo tuvimos que invitar a comer dentro del tour porque sumó su comida a nuestra cuenta. Los tour no tienen precios asignados, como te ven te cobran. El ascensor funciona cuando lo activan, si que varias veces usamos las escaleras. La comida del hotel es bastante aceptable, pero el desayuno es algo triste, no se ve fresco, el jugo parece ser jugo en polvo, un día fuimos a cenar y nos trajeron la comida 3 horas después. El wifi es malo. Al final de la estadía te piden completar una encuesta de satisfacción en frente de ellos, es incomodo porque no puedes anotar tu opinión tranquilamente.
- Mohammed (7/5): -
- Gyfteas (10/5): -
- Tadeusz (10/5): Było super - Dobry Personel Wszystko było w porządku
- Rana (9/5): -
- Nestor Alexander (10/5): Kind - Our stay was excellent, everything was super good. The staff was very kind and helpful, with amazing service and great hospitality. Everything was clean, comfortable, and well organized. We felt very well taken care of during our stay. The only downside is that the area around the hotel is a bit chaotic, but that’s not the hotel’s fault. Overall, everything was perfect and highly recommended.
- NATALYA (10/5): -
- Safaa (6/5): الموظفون يحملون خلق عالي واستقبال جيد. - قريب جدا من الاهرامات والاماكن السياحية منطقة مزدحمة كثيرا
- Serah (10/5): Amazing and beautiful - The staff very professional and helpful…the hotel also faces the pyramids…The food was delicious Nothing
- محمد يونس (10/5): - اقامه جيده وممتازه
- Hamdi (10/5): - Friendly staff 👍 The breakfast service is too slow
- Onur (9/5): -
- Ghiath (7/5): - location, view how many time i had to ask to clean the rooms.
- Pedro (10/5): - La ubicación inmejorable y desayunar con esas vistas!! Repetiremos 😄
- paloma (10/5): - The staff is good and tours are very beautifully and the breakfast was very good
- Claudia (8/5): - A localização é excelente, boas instalações e funcionários muito simpáticos e prestativos. O quarto é bonito, amplo e confortável, mas precisa de algumas reparações.
- Nga (5/5): Gute Lage, aber fehlende Prozesse & Standards - für eine bis zwei Nächte okay für GEM & Pyramiden - Die Nähe zum GEM (2 km) und Pyramiden (3 km) war uns wichtig. Man kann für ca. 70-100 EGP zu beiden Sights fahren. Nach Kairo sind es ca 30-45 min. für 150 -200 EGP. Junior-Suite mit Blick auf die Pyramiden für 5 Tage für 4 Pax gebucht. Blick auf Pyramiden nicht ganz unverbaut wie auf den AI-Fotos aber vorhanden. Die Junior-Suite war geräumig und der Kühlschrank war ein Plus. . Es waren 2 King-Size-Betten. Die Betten waren groß und bequem. Es gab eine schöne Sitzecke. Flughafen Pick-up hat gut geklappt. Preis-Leistung war angemessen. Die Umgebung ist praktisch, da gleich unten am Hotel eine Bäckerei mit tollen lokalen Gebäck gibt. Nebenan ist ein Restaurant mit Buffet. Entlang der Straße tobt das Leben, Straßenhändler und Geschäfte. Verkehr ist non-stop. Ruhe kehrt frühestens gegen 2 Uhr nachts ein. 1) Es hab ein Handtuch für 4 Personen bei Check-in. Das haben wir gleich reklamiert und das Personal brachte umgehend 3 weitere Handtücher. Im Bad feststellten wir fest, dass die Dusche voller Haare und Seifenreste vor den vorherigen Gästen war. Das haben wir dann reklamiert. Man schickte uns ca. 15 min. später, obwohl bereits nach 22.00 Uhr, schnell eine Reinigungsdame. Diese kam ohne Putzmittel & Equipment und schloss sich ca. 10 min. ein. Danach wirkte die Dusche "sauber". Keine Ahnung, wie und mit was geputzt wurde. 2)Am 3. Tag haben wir den Roomservice angefordert. Dieser ist nicht täglich - wie sonst üblich, sondern nur gegen Aufpreis. ok fur uns. Nach dem Roomservice waren 2 Handtücher vorhanden, statt 4. Es dauert ca. 45 min. bis diese gebracht wurden. Es sollte min. Standard sein, zu wissen, wieviele Handtücher gebraucht werden. 3) Mitten im Raum an der Wand steht ein großer Whirlpool. Dieser war kaputt an den Fronten, was bei Buchung mit kleineren Kindern sogar gefährlich gewesen wäre. Ein Tisch mit Stühlen an der Stelle wäre besser. 4) Die Gardienen hängen herunter, weil an manchen Stellen diese sich gelöst haben. Das zu reparieren dauert vielleicht 30 min. 5) Die Fenster sind nicht Schall-isolosiert. Die Straße ist extrem laut und das ständige Gehupe stört ungemein beim Schlafen. Auf Nachfrage meinte man, die Fenster seien kaput und daher nicht mehr dicht. 6) Das Frühstück ist sehr eintönig und die Limitierung auf ein Getränk wirkt kleinlich - Tee und Kaffee werden in einem sehr kleinen Pappbecher serviert. Wenn mehr als 3 Tische besetzt sind, ist das Personal überfordert und man wartet lange auf das Frühstück. Es fehlte Besteck, ein anderes Mal fehlten die Servietten. 7) Das Bad steht nach dem Duschen unter Wasser, weil es keinen Duschvorhang gibt. 8) Wifi war unzuverlässig, wenn vorhanden dann schnell. 9) Es sitzt viel Personal ständig herum, aber kleine Reparaturen bleiben liegen, die kein Geld kosten.
- Giulio (8/5): -
- Palattao (6/5): Muse Pyramids Inn has exceptionally warm and helpful staff and great location. - I would like to sincerely commend the staff, particularly Rahma, Nur, and Ahmed for the exceptional level of service they provided during our stay. Their professionalism, courtesy, and genuine commitment to guest satisfaction were consistently evident. They handled our concerns with patience and care and made every possible effort to assist us, which we truly appreciated. We would also like to recognize the tour guide ( and driver arranged through the hotel. Both were truly knowledgeable, friendly, and professional contributing positively to our overall experience despite the challenges encountered. The willingness of your team to help and their customer-focused approach reflect very positively on Muse Pyramids Inn and deserve recognition. I would like to respectfully share the following constructive feedback in the interest of transparency and service improvement. First, while we appreciated the effort to transfer us to a Pyramids View Room, the external noise levels particularly continuous traffic and car whistles almost 24 hours a day had a significant negative impact on our three-night stay. The room lacked sufficient noise reduction, making it extremely difficult for us to rest properly, especially for our children. We strongly recommend improved soundproofing or noise-mitigation measures for rooms exposed to heavy street traffic. Second, regarding the tour arranged through the hotel, while the tour guide and driver were excellent,professional, courteous, and knowledgeable we encountered a serious concern with the booking arrangement and communication. At the time of booking, it was clearly agreed that a larger/expanded vehicle would be provided to accommodate our family. However, on the day of the tour, we were instead provided with an old sedan, which did not align with what was initially agreed upon. More concerning was the conduct of the employee who arranged the tour, who later insisted that the request for smaller vehicle was made by me and implied that the discrepancy was my responsibility. I would like to state clearly that this was not the case, and such a response is both unacceptable and unprofessional. Placing the blame on the guest for a failure to deliver agreed arrangements creates the impression of misrepresentation, which I do not tolerate and believe should be addressed seriously by management. This feedback is shared constructively and with the expectation that appropriate corrective measures will be taken.
- Francesca (10/5): -
- antonio (8/5): Soggiorno familiare al Cairo ottimo, il personale alla Reception gentilissimo - poco varia, andrebbe rivista per avere un po' di scelta sopratutto un po' di frutta sarebbe indicata .....inoltre la colazione e il personale di una lentezza disarmante, una mattina abbiamo dovuto rinunciare per non creare problemi alla guida e all'escursione
- AFAF (9/5): - The staff was very friendly and welcoming. I like their service. It was very convenient and everything is close by. I recommend it.
- Attia (10/5): - Perfect
- manuel (10/5): - Perfect exprience
- Veluz (10/5): BEST PLACE EVER - The place is VERY clean, and the staff were the most helpful workers we've ever met in our lives. I love Egypt and I'll definitely be back... and to this same hotel!! Thank you guys for the experience 💙
- María del Amor (10/5): -
- Syed Adeel (8/5): -
- Roberto Maria (7/5): Soddisfatti -
- Jane (10/5): One night Cairo visit but will use this hotel again - Arrived late due to flight delays. Staff very friendly and helpful on arrival. Egyptian guests were load and children were badly behaved. Not the hotels fault.
- Waqar (10/5): - Good
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