Mosaic Southkey Mid Valley by Luxecocoo CK Johor Bahru
Location: 02-15 Persiaran Southkey 1 BLOCK B, Johor Bahru, my
Star Rating: 7.4 Stars
Property Type: Apartments
About this Property
Luxurious Amenities
Experience a blend of comfort and style with a fitness room, free WiFi, and well-appointed family rooms.
Modern Living Spaces
Enjoy top-notch amenities including air conditioning, streaming services, and a fully equipped kitchen in each unit.
Charming Outdoor Area
Unwind in the garden or let kids have fun on the outdoor play equipment available for guests.
Ready to elevate your stay? Book now at Mosaic Southkey Mid Valley by Luxecocoo CK for a memorable experience!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Express check-in/check-out
- Sauna
- Non-smoking throughout
- Private check-in/check-out
- Kids' outdoor play equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Express check-in
- Free wired internet
- Golfing on site
- Playground on site
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Japanese garden
- Covered parking
- Swimming nearby
Rooms Available
-
Deluxe Apartment
This apartment's special features are the infinity pool and the hot tub. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 3 beds and 3 futons.
Max Occupancy: 8 (8 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Infinity pool
- Shampoo
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Three-Bedroom Apartment
The infinity pool and hot tub are the special features of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 4 beds and 3 futons.
Max Occupancy: 8 (8 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Infinity pool
- Shampoo
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
Three-Bedroom Apartment
This apartment's special features are the pool with a view and the hot tub. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 3 beds and 3 futons.
Max Occupancy: 8 (8 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Trash cans
- Shampoo
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Free gym access
Guest Reviews
- Lian (7/5): -
- Lee (9/5): - Easy check in process. Apartment well furnished Nothing
- zahrina (9/5): - The pillow was too soft and only 2 each in the room
- Violet (8/5): - 1 switch to many lightings in the bedrooms.
- Khian Wui (10/5): Awesome stay! - It was an awesome stay with a very clean and comfy space. Check in & check out was smooth and accessibility was good as well. 1 thing would be great to have, extra pillows, but that's a small matter! Nothing
- Zulia (8/5): It was a pleasant and simple stay at the apartment. - Initally we booked the room in Dec but a few days before two family members have to work during the weekend so we had to postphoned to a weekend in Jan. The management was kind enough to let us change and the reply was prompt too, they replied and allow us to change within 1 hr after I enquired. Very thankful for this last minute arrangement.
This is our first time to book the apartment and collecting keys was instructed easily and we are able to collect the keys easily. They also allowed us to have extra 5 toilet rolls for next 2 days. Very appreciative of this too! The whole apartment is very spacious, neat and clean. They cleaned and tidied the room well before our stay. The bathtub was not really working so I've feedback to them. Hopefully the next time I booked another room for my family & I we will be able to soak in the bathtub for 2 or 3 days.
- Shuhiamy (10/5): -
- David (9/5): - Location is near to Mid Valley Southkey Shopping Mall Nil
- RADHA (8/5): -
- Pearlyn (5/5): - - nice view
- spacious for 7 people's - one of the middle Room's side table shaky and not stable, fall off with many stuffs
- apartment's wall have white powder paint that stain on all our hands, cloths and pants
- rooms all corners are dusty and dirty after paint as we have someone allegy
- less hangers provide and not enough for 7 people's
- water leakage under water sink at kitchen
- never provide hanger hooks at toilets
- kitchen cooking utensils not provide sufficient for home cook
- Bath towels provide not fully dried and smelly
- pillows all room should have 4 instead
- never provide garbage bags
- cracks on plastic chairprovide in room that hurt one of my senior
- no hand wash provide in toilets
- sofa have stains n looks dirty to seat
- Chan (9/5): -
- Iza Freakz (10/5): -
- Lee (8/5): Mosaic Southkey - Place was clean and beddings are ok. QR code helps with the entry Furniture is very basic and only 1 pass was provided which requires movement in 1 group
- Goh (9/5): Overall good experience. - Superb location, clean and comfortable. We stayed 5 pax only so rather spacious, max 6 pax all adults but not 7/8 as advertised. Check in and check out times. No chance to enjoy the condo’s facilities.
- Arof (6/5): Mosaic Southkey - Location Common toilet seat had urine stain n smell badly.
We had expected 3 bathroom in main hall area, but were disappointed to realise that the 3rd bathroom was located outside the balcony area. This was not clearly stated, nor what we had expected.
Security was good but rather tedious as only 1 card n 1 key was provided. This is not convenient for a large group/big families as it meant that if any family members went out to run errands, the rest would be stuck in the room, n unable to head out as access using the lift requires a card. Had checked with the contact person but mentioned that this is their procedure.
- chan lin hou (7/5): - The mattress cover was torn and there was no toilet rug, makes toilet slippery
- Ros (7/5): - The unit is good. High floor and nice furnishings. Service is good also and trustworthy. Could be better if they check on the battery of the controller first before the guest check in. Also, the bedroom lights and aircon. But got them fix by them while we were out. Should put a rubbish bin in the toilet. Thk u
- Jaafar (4/5): -
- Ayuu (10/5): We had a wonderful stay! The location is very convenient, close to shopping, and the check-in process was easy. A specia -
- Dhalisha (10/5): -
- Olivia (8/5): - Clean and spacious apartment with excellent security and parking. Check in process was easy with clear instructions. Very close to South Key Midvalley. Shampoo and body wash could be better
- Philip (7/5): -
- PETER (10/5): Communication via Whatsapp is good and responsive. -
- PETER (10/5): One of the best we have stayed. Booked 3 units, they managed to place us in the same block. - The instruction via WhatsApp is very functional
The response via the WhatsApp is active
- Nurul (10/5): -
- Muhd (7/5): Comfy - Clean & spacious No bath towel when we check in & no toiletries. Only have bodywash . Bidet spray at masterbedroom toilet near to toilet bowl spoil . No water
- Haadii (10/5): - Very clean. Easy and very responsive host Nothing
- Shuhiamy (8/5): - Good location and facilities Nothing in particular
- Shuhiamy (8/5): - Good access and property Nothing in particular
- Nur Aisha Mohamad Razali (10/5): -
- Relieana (8/5): Very good -
- Ee (7/5): Good -
- Elbert (6/5): Pleasant - The master bedroom has two queen beds and plenty of space. There are two other spacious rooms, each with a queen bed. 5 minutes drive to The Mall Mid Valley. A short walk to the coffee shop next door. There are a few coffee shops around, but didn't get a chance to try them. Yes, so the location is good, surrounded by food and large shopping malls. Check-in experience was terrible, wasted an hour and a half because the security guard and the contact person did not respond to my message immediately, did not provide check-in instructions in time, and no one answered the phone. The instructions were not clear enough, all the information was a mess, I missed a step for how to get the key, and did not get help immediately.
Cleanliness, in general, well, it's OK if you're not picky, the toilet outside is not very clean. The hooks for clothes dropping in the two shower rooms are too small, which seems stingy. The towels are not clean enough and scary to use. In general, the shower room is uncomfortable to use. The bed is of good quality, but it has a strong perfume smell. Judging from the cleaning standards of the whole room, I'm really worried that the cleaners cut corners and didn't change the sheets and pillowcases. In general, it's OK to stay for one night, considering the price, there are four large beds in three rooms.
WiFi signal only cover living room, no signal in the room.
- Poh (10/5): Exceptional - Should provide more toiletries , kitchen cutlery and floor mat at the wet area
- Sheena (4/5): Don’t feel comfortable nor relax. Maybe it’s just my expectations. - Honestly I only like the self check in, check out process. The cleanliness of the apartment should be improved .
There were ants all around the kitchen area and table .
The towels provided all have a disgusting pungent smell that will linger at your body after.
The toilets floor , glass have rust and water stains that were not maintained at all.
The toilet bowl at the master have pee stains its utterly disgusting.
Definitely won’t be back..
- Annur (10/5): Exceptional - Responsive and helpful host.
Sufficiently equipped.
- Hema (10/5): Exceptional -
- Shuhiamy (8/5): Very good -
- Andrew (6/5): Pleasant -
- Elaine (7/5): Good -
- Karen (8/5): Good place for an overnight stay. - The apartment was spacious and comfortable. Location was easy to get to. About 10 mins walk to Mid Valley Southkey. Those with kids, the pool and children’s play area looks good. Improvements could be made to the master bathroom… rain shower pressure not sufficient. Glass door could be frosted for more privacy.
- Marcus (9/5): Superb -
- Nurul (3/5): Poor - Facilities that were said to be provided were not given. Bath towels are so thin, even thinner than the bath rug. Toiletries were not available. Crash cans were not sufficient for the whole house. Utensils for the kitchen as if it was non-existent.
Only one Card access and key for the house were given for my family of 6, during the stay.
Not a room that I would revisit.
- Lye (7/5): Good -
- Ameer (3/5): Not as per advertised - Not as per advertised Property poorly maintained.
- Shirley (2/5): Very poor - Location is so far from Mid Valley mall. You have to cross the road and walk about 10 mins to the mall in the hot sun. Apartment is not adjoining with the mall.
- Carissa (6/5): Overall stay was ok except the toilets. - Smooth process when collecting the keys Not enough towels/ hangers.
Toilet with bathtub water heater not working, other toilet’s shower head spray is too strong. Not ideal for a bath.
- Shuhiamy (8/5): Very good -
- Lizabeth (8/5): Very good - clean dun hve hair dryer
- Agus (5/5): Not too bad. - Please improve on the toiletries and bathing towels.
- Chandra (10/5): Exceptional -
- Candy (5/5): Passable - Place is spacious Bathtub not working. A little far to walk to midvalley southkey mall if traveling with old and young
- Rachel (4/5): Will not stay here again. More suitable for basic, no-frills stays. - Location is good. Near Mid Valley Southkey Mall. Coffeeshop downstairs is accessible for meals.
Apartment is spacious and decently clean. Aircon and fan works well. Bed is reasonably clean.
Security is strict and they check every vehicle that comes into the condo. Photos are deceiving.
Toilet bowls had stains that cannot be removed. Master bedroom toilet seat is loose and kept moving. Not enough floor mats for toilets. Only a thin mat provided in each toilet. Towels are too thin and does not look very clean.
Common toilet shower head is loose and keep dropping when water is turned on. Water pressure is too low for shower. Heater does not work well. Water is not warm enough even though heater was turned on for 30mins. Kettle provided in kitchen has a layer of blue plastic below the cover. Only realised it after boiling water a few times and water looks stained.
- Jemm8819 (10/5): Recommended venue near Mid Valley Mall - Straight forward instructions for DIY checkin. Decent place with no frills and excellent location to MVM. Will recommend host to look into making the venue more elderly friendly. Other than that, kudos to the team for maintaining the place. 👍🏻
- Desmond (10/5): Wonderful place to stay - The unit is spacious, clean, luxury, provided washing machine, high-end condominium, great security system, wide parking lot and etc. None
- Joan (10/5): Good location and wonderful space - Cleanliness, location and space Nothing
- Eeqah (7/5): Good -
- Siti (9/5): Good and worth stay for family - clean and presentable, hassle free the shower tap in the toilet is leaking runs quite near to the electricity
- Amanda (6/5): Pleasant -
- Liyana (4/5): Please read your reviews and improve on your property. We paid 569 for two nights. So much chould have been done and imp - The location is great. Neqr midvalley shopping mall 1) smelly and thin towels provided!! Please do something about this. So many of the past reviews mentioned this but the property owner didnt do anything about it.
2) STAINED toilet bowl seat. So uncomfortable and the grouting of the toilet is dirty.
3) unlabled soap and shampoo
4) no toilet mats. The floor end up wet and sticky
5) only 2 pillows provided per bed. Comforter also doesnt smell good
6) only one key is provided
7) no hair dryer and toiletries ( toothbrush and tooth paste) provided.
8) no carpet in the living room. Floor is cold
9)water heater is not working for the shower rain
10) u can tell the cleanliness is half done. Alot of stained walls and furniture
- Rosnah (6/5): Pleasant -
- Lc (6/5): value for money. Location is quit convivence and within walking distance to mid southkey shopping -
- Priscilla (9/5): Overall a pleasant experience as this is second time booking with the company but staying in a different unit. - Convenient location, close proximity to Mid Valley Mall and also KSL. Well-kept apartment, cost unit. Can do with providing more trash bags for rubbish disposal and provide another floor towel in the bathroom as the toilet will be wet and that could be slippery. Some hand soap at the bathroom basin is useful. The quality of towels can be improved as does not feel so clean.
- Ernie (9/5): Superb -
- Denise (6/5): Pleasant - The location was good, convenient, and easy to book a Grab to anywhere you liked This hotel wasn't cleaned. Lots of ants in the apartment B22-07 since we checked in. Stains were everywhere, eg. In the sinks, toilet bowl, and around the toilet walls.Had to do a throught cleaning up when i reached the apartment. ( waste money buying all detergents and washing materials to clean up).I suggest bringing your own toilets or floor mats to keep the toilets dry.
Water pressure was too low to have a good shower. Lights buld not working in the toilets and technician had to enter the apartment when my family was not around..( although they had asked permission from me to enter the unit with their spare keys. With no choice, my family and I need to shower at night when we reach the apartment). But overall, it is still a good apartment to stay if you are able to take all the stains and ants.
- Caren (10/5): Great & will stay again for next trip - Furnitures are new, the property is clean, very well maintaining
- Deanna (5/5): Good for large groups who are not fussy people - The place is big enough for a family of 10, nicely decorated and modern in design. There were enough beds and mattresses for everyone for a good sleep. The kids had fun lazing in the living room and playing with each other.
When we complained about the property, the management was quick to respond. There were 3 toilets but 1 had quite a bad smell of urine when we checked in. That one also had the bathtub and shower with a glass door so not everyone liked to use it as there was no privacy. 1 was really wet but that’s the one we all ended up using. There was also one more in the storage area, but it also can’t be locked and the kids don’t want to use it as it’s away from the main area. The main toilet’s toilet bowl seat also looked rather dirty and filled with yellow spots. Air con in the middle room also was leaking in the day. The bedsheets did not seem freshly changed, but rather sprayed on. Considering this, we decided to change to a hotel after 1 day as the toilet situation was tough
- Lee (5/5): Except for the facilities shortage as mentioned above, generally the stay was fine! - Its ambience is quiet. The rooms are not provided with proper wastebins. The bathrooms have no non-slip mats, waste bins, shower curtains and toilet paper holders!
- Chris (10/5): Exceptional -
- Joyce (2/5): Not worth the price & inconvenient location - Unit with modern design Although the pictures of the unit look appealing, I would highly NOT recommend it. Overall, this unit offers very limited amenities, making it not worth the price, especially considering the inconvenient location.
Amenities: The unit comes with very basic amenities and lacks many essentials.
Location: Although it is near Midvalley Southkey, walking there requires using the main road without any shelter. The area is quiet at night, as it is mostly populated with wellness centers and banks, and there aren’t many eateries, particularly at night. To find a convenience store, you'll have to cross the road to another shop lot.
Kitchen: The kitchen is poorly equipped, lacking essentials such as a knife, and the kettle was dirty. I also noticed a significant number of ants in the kitchen.
Bathroom: The water heater doesn't get hot enough.
Access Card: Only one house key and access card are provided, which is inconvenient if you’re returning at different times.
- Ng (10/5): review on stay - clean and spacious and cooling air conditioning. bathroom no towel rack or towel hook to hang clothes.
need more anti slip mats. if floor wet it will be slippery.
- Ang (3/5): Poor -
- Jennifer (5/5): The stay would have been perfect if not for the above inconveniences. - The apartment is spacious and the view from the apartment is nice.
There is a coffee shop next to the apartment.
It is near to Midvalley Southkey but there don't seem to have proper pedestrian crossing which makes it dangerous to cross the road. There is no internet throughout my stay which causes a lot of inconvenience. They offered to compensate me for just RM20 which is ridiculous. The air-con in 1 of the rooms is also leaking. They provided only 4 hangers for 8 people and there is no mat provided for the wet toilets.
- Muhammad (7/5): Big space - Big space, full amenities and accessibility. None
- Barry (10/5): Exceptional - Apartment is clean and spacious. Easily accessible via lift (4 lifts available, fast and no issue of crowds unlike the previous apartment we stayed). Security is good.
Location is also near to Southkey Mall. The bathtub stopper not working (unable to fill water) and my son is disappointed.
The water heater in common bathroom not working (not hot at all). The light bulb in master bedroom flicking.
The letter box lock is hard to see as it is silver in colour (the letter box is at the lowest thus it is a challenge to see clearly. Should replace it with digital lock).
Once the letter box is opened, still need to open a small red box which store the unit key. Once again, the knob is silver in colour - hard to see to turn the passcode and took really awhile to open it).
For convenience sake, should just place the unit key inside the letter box will do. Thanks
- Praven (10/5): Exceptional -
- Yip (6/5): Pleasant - The unit is new, in good condition, and spacious for a 1-night family stay.
The beds are comfortable.
2 carparks is 👍 The condo is very MINIMALISM. No bottle water provided, no floor mat, thin towels, and not even a handsoap provided.
The 3rd bathroom is quite small, located in the "maid room" in the yard.
Entering the condo is a bit troublesome.
You need to provide your details, id number, driving license, carplate number, and car model to the managing company for visitor registration (through WhatsApp group!), which we are not comfortable with it. However, upon arrival, we need to register again at the guardhouse (not sure what the issue is). The 2nd car of ours is not allowed to enter as the guard claimed that the company is giving repetitive Visitor QR code, ending up we have to called the pic and they argue with the guard.
The company offered a TNG rebate for a 5-star review.
- Nazehah (7/5): Good -
- Siew (4/5): Disappointing - security guard (foreign workers) is poor services and no manners, heater is brokern also
- Ah (5/5): Passable - No Shower
- Yann (10/5): One night stay - Location, fast check in, spacious Toilet can be improved, hot water is not working well
- Chan (9/5): Superb -
- Denver (8/5): Very good - NO HAIR DRYER
- Wenqi (8/5): Very good - Location, size Showering head at master bedroom is not ideal.
- Syamala (5/5): Not too pleasant with the above problems - The beds were comfortable and the view was good. With one key for a family of 10, it was a lot of coordination especially going to the pool or out for meals as some wish to stay back.
- Master bedroom bathroom, the heater goes off after some time
- the hot water kettle couldnt be used on the day of check in as it was shorting
- Common bathroom did not have any shampoo or body wash, only empty canisters
- common bathroom the shower was bad with water going all over the walls.
- the door of the common bathroom needs checking as the lock does not work always
- No waste paper basket in bathrooms or bedrooms
- Poh (7/5): Good -
- Dinazira (1/5): Disaster Family Staycation - Bed Service was horrible. Power trip at 7am when contacted i was ignored by person incharged. Only responded after we checked out. Unable to make hot drinks for family until we checked out. We even checked DB no tripped. Iron board spoilt no replacement, towel was very dirty. Problem to excess the Netflix. Overall it was a nightmare staying in that apartment. Spoilt our happy family staycation. Total disaster. Not recommended. Booking.com please look into this apartment.
- Kyaw (4/5): Disappointing -
- Florence (8/5): Very good -
- Mohammad (7/5): Good - There isnt any clothes drying rack to hang washed clothes 😉
- Mohammad (10/5): Excellent stay. - Family had a two nights stay here and wished it was longer.
Unit was big and clean.
Nice unblocked view of the surrounding area from our rooms.
Owner was helpful in assisting us with the key/card collection and even extention of our stay was super easy.
Security officers below were plenty giving you a sense of secureness while staying there. Only 1 door key and 1 access card for a family.
Would had been easier for movements if there was at least another extra access card.
- Bebe (7/5): Good -
- Nur (6/5): Good place for a one night stay - Pretty and spacious Some amenities are not available like shower gels, hairdryer
- Faezah (10/5): Exceptional -
- Mary (8/5): Very good -
- Ana (5/5): Passable - The place was big enough, kept tidy. The towels provided were very smelly, it is definitely not clean, could have been just dried and folded again for next guest to use.
- Saw (10/5): worth the penny - clean and well maintained waited long in queue to get register at guard house
- Ding (10/5): Exceptional -
- Shahada (3/5): Poor - Friendly and helpful guards.
Apartment is near to most places. Bathtub stopper spoilt. House were dirty sofa got stain. There was a packet of milo in the sides of the sofa. Beside sofa got some biscuit crumbs.. Bedsheet and blanket is smelly.
Washing machine is useless!
Will rate it 3/10
Never coming back again.
- Julia (6/5): Will not recommend others - Convenient walking distance to mall lack of supplies like toiletries, dish wash etc 2in1 shampoo more like water, you have a nice bath tub but bubble gel?, no hooks in toilets to hang clothes, no jug to hold water, poor quality towels, 1 miserable key for so many of us - suggest change to digital door locks.
Photos