D' Esplanade KSL City by RR JBcity

Location: Jalan Seladang, Johor Bahru, my

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Sauna
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Infinity pool
• CCTV outside property
• 24-hour security
• Shopping on site
• Television in common areas
• Free wired internet
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Water park access (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Water sports equipment
• Rooftop garden
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Four-Bedroom Premier Apartment

  The pool with a view and sauna are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a walk-in shower and a bath. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV with streaming services, as well as pool views. The unit has 6 beds.

  Max Occupancy: 10 (10 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

• Three-Bedroom Apartment

  Guests will have a special experience as this apartment provides a pool with a view and a sauna. This spacious apartment includes 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as pool views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

• Apartment With Balcony

  The pool with a view and sauna are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as pool views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

• Deluxe Double Studio

  Guests will have a special experience as this studio provides a pool with a view and a sauna. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious studio offers air conditioning, a washing machine, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

Guest Reviews

• Uma Maheswari (2/5): DO NOT book if you're SGean. - If you're a Singaporean. DO NOT book this. They will drag on refunding your deposit. They will have minimal interaction and will not give you a proper update on when the deposit would be refunded. I have to book 2 units (1 booking) for 13 pax. They had asked to make a deposit payment of 80SGD. After which they said they needed me to make a 2nd deposit for the 2nd unit. Which I also did. Once I had checked out, they had refunded the deposit for only 1 unit. While the WhatsApp group was active, after my stay the responsiveness was intermittent. Even during the stay, they were not keen on acknowledging the defects in the apartment - leaking kitchen pipe, bugs on curtains etc. They said they would get their team to visit the unit. But no one came. I wouldn't be booking from them again. I've had to message them multiple times and the customer service is atrocious. I was given multiple numbers to contact with regards to my concerns. 1 of them left me on read. Another one blocked me. I had to call the number provided on booking.com to Gilbert. I sincerely thank Gilbert for his assistance.
• Tze Kerh Alvin (1/5): -
• Guest (9/5): -
• P (8/5): - Location Timing and no mirror in the room
• Foo (10/5): -
• Haridson Ang (7/5): - Near to many facilities The lift wasnt functionally in it's optimized, the place has a few defects.
• C S (7/5): - Location and clear instructions The max rush hour of everyone checking in and out
• Ang Hong Choon (6/5): These is my second stay in these D' esplanade. So fast so good. - Near by to the area I like to go shopping and Makan..eg seafood...Chinese food... Malaysia food... street food... So fast so 👍 Good 👍. The room pillows too soft...I can't sleep well that night. 😂
• ANG (9/5): - The place is very convenient to the mall The house is big
• Lim (3/5): -
• William (7/5): - Shouldn't give door password send to mobile number. I had experience hp inside the room door was close. Have to find the management to get the password again. Or what If I was outside hp no battery.
• Augustine (8/5): Good value, location. - Convenient Can provide a bit of free mineral water
• Chiau (10/5): We lik it - Ksl
• TUN MYINT (6/5): Happy to stay for the short trip. - Great location and easy to check in/out. Deposit refunded same day after check out. Need improvement for the room facilities, water leaks at the toilet spray hose.
• jase (8/5): -
• Karim (8/5): - Feels like home Spacious and private
• Eng Kwee (10/5): -
• Win Tram (4/5): -
• Yap (1/5): - 地点 没网络 没网络 没网络 服务差 服务差 服务差
• Shirley (1/5): Owner asked for details are redundant. Asked how many cars are coming in and Carplate no. When we checked in, only 1 acc - Easily accessible to the mall Direct lift to unit but it is always full and broke down twice during 2 nights stay.
• SEE (9/5): -
• Muhsin (8/5): -
• Louis (5/5): Passable -
• Win (8/5): Very good -
• Anwar (8/5): Very good -
• Yy (1/5): Bad - Nothing Disappointing Experience – Poor Communication and Unclean Unit Our stay at this property was unfortunately a very disappointing experience. Before the trip, I requested a free cancellation but received no response at all. Since there was no communication, we proceeded with the booking, hoping things would improve. We were hoping for an early check-in, but were told that check-in would remain strictly at 3 PM, which is understandable. However, what followed was quite frustrating—we had to actively chase the host in the group chat just to receive the check-in instructions, which only arrived at 2:35 PM. To make matters worse, the lift instructions provided were incorrect. We were told to go to level 4 to meet the cleaning team, but even accessing the lift itself was a struggle due to long wait times. I informed the host that we were unable to get to level 4 as we were already waiting at level 5 for a long time. Upon entering the unit, we discovered that the rubbish had not been cleared. Then, shortly after, the cleaning team knocked on our door saying they still needed to clean the room. It was shocking to realize we had just checked into an uncleaned unit. We checked out around 5 PM and returned the keys and access card to the mailbox as instructed. I also sent a message to the group chat requesting the return of our deposit. Hopefully, there won’t be any issues with that. Overall, the lack of communication, incorrect instructions, and poor cleanliness made this a very frustrating and unpleasant experience. Would not recommend unless serious improvements are made.
• Shafirah (8/5): Very good -
• Siti (10/5): Exceptional -
• Juju (3/5): Poor - The check in procedure very confusing and they make us wait for the check in procedure for almost 15 mins the house is not satisfied
• Jade (1/5): Very bad - near shopping center no wifi. no phone signal. often strange noises in the room at night. air conditioner remote not working, very very cold.
• Vincent (6/5): A great festive bonding stay with my family! - Accessible location with many food choices even during the Chinese New Year! The apartment came with adequate bedding. The kitchen, rooms and bathrooms were not well-maintained. Neither were there thoroughly cleaned.
• Laura (6/5): Despite some of the inconvenience, it was a pleasant stay—but there’s room for improvement - I liked the location near KSL Mall—it was very convenient. There were many rooms and beds, making it great for a big family. Breakfast was easy to find within a 10–15 minute walk, and I loved the local vibe more than shopping. There were also a few stalls selling local snacks, which were pretty yummy—I even brought some back to enjoy! None of us liked waiting for the lift—it took far too long, and it was quite small. Additionally, the homestay required a deposit, which I only found out about closer to the check-in date. The refund process was rather slow as well, though I’m not sure if it was due to a busy period. They also requested an IC or car license, which other homestay owner didn’t require.
• Nur (8/5): Very good -
• Berniebarbas (8/5): had a great stay. - the location is great and had access to the mall. the host are helpful and accommodating. take too long to wait for the elevator.
• Shahleha (8/5): Very good -
• Angelica (3/5): Poor - The location is convenient. Faulty facility.
• Yeo (7/5): Good -
• Ahmad (6/5): I enjoy my food. - The location is great. The unit cleanliness is not up to standard, especially the toilet. There is no microwave for us to heat our food. The Air-Con emit fouls smell.
• Akhbar (10/5): Exceptional -
• Daphne (10/5): Exceptional -
• Mahalaxmi (1/5): Air con was spoilt. Area was dirty. Lock was spoilt. Had to wait for 2 hours to get it fixed. Li - Air con was spoilt. Area was dirty. Lock was spoilt. Had to wait for 2 hours to get it fixed. Linen was dorty after air con maintenance. Had to wait another 2 hours for that. And then wait another 1 hour for the cleaning team to come. Waste of time and effort. No compensation.
• Gizelle (8/5): Very good -
• Ain (9/5): Awesome! - All good So far nothing
• Frankie (5/5): Passable - Convenient Sound proof is bad, can hear very clearly sound from corridors
• Jesmaine (5/5): Unit is overpriced - The location is great as it is linked to the mall. It is a 2 bed apartment and a queen size bed is placed in the living room. There is no microwave in the unit. TV is a 30" and unable to receive proper signals or programs. A 55" TV (or bigger) probably broken is placed in the kitchen. One of the balcony chair seat is broken. The foam mattress is soft create a body indent. The unit decor is cheaply put up. Overall the unit is not luxurious and overpriced.
• Jane (8/5): Very good -
• Leosanto (9/5): Superb -
• Johann (10/5): Exceptional - Big apartment No toothbrush
• Andy (5/5): Passable - Aircon too old, have 2 room aircon was not cold
• Adil (9/5): Superb -
• Jane (8/5): good - nil nil
• Kasturi (4/5): Disappointing -
• Muhammad (9/5): Superb -
• Jack (9/5): Superb -
• Noorshuhada (9/5): Superb -
• Win (2/5): Very poor - Location No wifi n door no handle tap spoil
• Bella (10/5): Exceptional -
• Michelle (10/5): Exceptional -
• Yeo (8/5): Very good -
• Sok (1/5): Disappointed n Upset Stay. - Shopping n dinning convenience. Need to improve on the room condition. Rusty tape, toilet have a weird smell it seems long time no one clean the toilet. Mouldy bedframe n the wood at the bottom of the mattress is broken. Whole mattress sink down. Air-Con not really cold even we turn on 16 degree for the 3 rooms and leave it for the whole day. Offer another accomdation but it far away from what we booked.
• Karmila (1/5): Bad - This apartment should not be listed in the first place, the air-conditioning was leaking and it was extremely noisy throughout the time. There was a pungent smell in the apartment with dried pigeon faeces on the window of the rooms and the living room.
• Teo (7/5): Good -
• Izzatul (4/5): Not worth the money - Aircon not cold, insufficient pillow and blankets. Some items not able to use…
• Ajithlin (4/5): Okay - LOCATION No maintenance was done, the Unit had broken hand flush in both bathrooms, water leakage and AC remote was not working
• Dialjeet (5/5): Passable - Nil Nil
• Rodoshi (2/5): Very poor -
• Rilhamsyazwan (10/5): Exceptional -
• Lovell (5/5): Cheap, convenient and value for money, but definitely not for luxury or comfort - Location was convenient as it is just adjacent to KSL city mall. Check in and out was quick since we could easily access and drop the keys back into the mailbox. The TV was modern and the sofa area was great to gather around. The views from the full glass windows of the master bedroom and balcony was great. Owner created a WhatsApp group to connect and to send us the check-in instructions. He was responsive too when we called for assistance. Overall, the place felt abit rundown. Furniture in the rooms and kitchen felt old and used. You could visibly see damaged marks on them. We did not feel like they were cleaned although it could have been. The kettle was dirty and the entire kitchen just didn't vibe with us thus we did not use any other amenities. Aircon was just sufficient enough to be comfortable, but would operate with a loud sound in the rooms at night. This might be an issue for light sleepers. Rooms had a slight musky smell but we weren't quite bothered with it. The common toilet would tend to flood due to the slow drainage thus we had to be mindful. The hot water came about after some time. Pillows were pretty hard...
• Shu (4/5): never again - large living room property management inexperienced and unprofessional. 2 days before stay: calls to inform that master bedroom aircon is spoilt. did not offer compensation but agrees to accommodate if we arrive before check in. did not mention early check in fees. day of Check in: informs that we need to pay early check in fee by the hour. when reminded of spoilt aircon, offers compensation, and reduced the check in fee amount. compensation after payment of early check in fees would be 12% of the stay. night of stay at 10.30 PM, property manager calls to say they offered the wrong compensation amount. will not make any payments, but if I insisted, staff will pay out of their own pocket and asked for my bank account. morning of check out: only lift to enter apartment which requires keycard to activate breaks down. we had to early check out. With this, they refunded 25% of the night’s stay. this stay managed to combine the worst of hotel stays and home stays.

Photos