La Casa di Monteverde

Location: Via Federico Ozanam 23, Rome, it

Star Rating: 6.9 Stars

Property Type: Not Available

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Pets allowed
• Non-smoking throughout
• Offsite parking discounted rates available

Rooms Available

• Double Room with Private Bathroom

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a dining area and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Dining area
  • Bidet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap

• Double Room with Balcony

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a dining area, a wardrobe along with a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap

Guest Reviews

• Luna (5/5): Poor Communication and Unprofessional Management - It was an okay place to stay but we unfortunately didn't have a pleasant experience. We had several issues that impacted our experience, though the accommodation itself was decent once we managed to access it. Although we informed the host of our arrival time months in advance, we received no check-in instructions and found ourselves locked out at our arrival. The host was unresponsive to calls and messages, and we had to seek help from the bar downstairs. The apartment, while advertised as newly renovated, had cleanliness issues including a dirty kitchen and problematic shower drain that caused flooding. Other problems with locks, keys, and confusion about shared/private spaces also created some inconvenience during our stay. The host's response was often delayed and sometimes defensive and accusatory. They attempted to shift responsibility for problems onto us and even suggested we should pay compensation owed to other guests due to their own lack of proper facility, signage, and operational issues. Most concerning was their claim that they themselves didn't have a pleasant experience because of the problems we and other guests encountered—as if it's somehow the guests' responsibility to ensure the host has a good experience. I'm not sure this reflects what hospitality should be about.
• Tatiana (7/5): It's ok to stay overnight - Location: 50 min. walk from the center, next to a cafe with good coffee and desserts, markets 1 min. from the apartment, close to restaurants. In the kitchen in the apartment there are dishes, cutlery, cups, glasses, everything you need. There is a fridge. On the balcony you could eat breakfast or just sit in the evenings. There were cosmetics and a hair dryer in the bathroom. There was a small misunderstanding with check-in, but everything was resolved. You had to check in either by 1 p.m. or after 4 p.m., because, you know, siesta :) Better cleaning would be useful, there was bedding hanging in the kitchen, the room was a bit dirty, cobwebs. The towels smelled of damp and mold. The bed was not very comfortable. The wardrobe was piled high with blankets and pillows and it didn't close.
• Petra (6/5): Pleasant - modern facilities From the very beginning, the check-in was very confusing. The receptionist (administrator) did not speak English, and the code for the key box we received did not work. Fortunately, it was resolved quickly with our host via phone. Another surprise came when we checked in. We didn’t know that the kitchen and living room were shared spaces with another room. This was not stated anywhere in the booking overview. When we contacted our host, we only received an arrogant response, saying that the information was clearly stated and that if we didn’t like it, we could go elsewhere. In my opinion, this could have been explained in a polite manner. The rooms were nice, but the kitchen facilities weren't very good - not even the stove worked. Another unpleasant surprise was the leftovers in the fridge, where we even found mold - on the leftovers in the fridge. There was also no Wi-Fi connection, which I believe is a standard nowadays.

Photos