Garden of calm happiness and swimming pools

Location: Serena Village, Punta Cana, do

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Heated pool
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Two-Bedroom Apartment

  This apartment provides a pool with a view. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV, a washing machine, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Executive lounge access
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Electric blankets
  • Dining table
  • Outdoor dining area
  • Toilet paper
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow

Guest Reviews

• Sebastian (1/5): Mala experiencia - Me cancelaron el mismo que tenía la reserva lista, pésima experiencia no lo recomiendo Me cancelaron el mismo que tenía la reserva lista, pésima experiencia no lo recomiendo
• Bladimir (9/5): - El precio
• Cordero (1/5): A bad experience - The location. Very bad service, apartment was not clean, they didn't pay the bill for electricity, there was not basic hygiene items (soup, shampoo, dishes soup, paper towel, not enough bath towels). They made us pay with cash so that they could charge us the dollar higher than it is. And when we had a complain they didn't solve the issue.
• Екатерина (10/5): Все понравилось - Забронировали очень быстро. Ключи получили уже через 10 мин. Апартаменты чистые и аккуратные, интерьер современный. Рядом несколько бассейнов, в пешей доступности большой гипермаркет OLE. Территория закрытая- никто лишний не зайдет. Везде охрана, чисто, территория убрана. Нам понравилось
• Camilo (10/5): -
• francisca (8/5): - Lo tranquilo que es Le falta matencion al departamento, y que no se puede prender el aire acondicionado porque consume mucha electricidad y si se corta debe pagar uno para recargar
• Nayeli Sthephanie (10/5): -
• Jess (2/5): I was inconvenienced - It was modern and clean It wasn’t ready when we got there. The electricity wasn’t turned on or Wi-Fi wasn’t on. We had to wait for 20 mins to get all that tuned on. We wasn’t given a key or the lock code once we got there. We had to wait for 20 mins for that as well. The Master bathroom toilet doesn’t flush. I had to manually flush it. We had to take cold showers because the hot water didn’t heat up. There was no wash rags for us to bathe. The refrigerator didn’t get cold and it had a very bad odor we could not put nothing in it. Also booking.com said that the Property doesn’t accept cash only credit cards and debit cards but when we got there the owner demanded cash!! He said we had to give him cash and didn’t take credit or debit. Which was definitely an inconvenience for us. I was very upset. Something needs to be done for all the inconvenience that we had to endure from check in to check out. Also checkout was at 10:00 he turned the electricity off at 9:45 which means we didn’t have any air conditioner and it was extremely hot‼️‼️‼️ 🥵
• Peters (8/5): Very good -
• Maldonado (8/5): Very good - Good
• Maria (7/5): Good -
• Dimario (10/5): Exceptional - The area was good close to stuff I want to eat and see

Photos