Ambassador Transit Lounge Terminal 2

Location: Harilela Hospitality Pte Ltd P. O. Box 1030 Singapore Changi Airport, Singapore, sg

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Clubhouse
• Fitness facilities (surcharge)
• Air conditioning
• Restaurant
• Fax/photocopying
• Facilities for disabled guests
• Massage services
• Private check-in/check-out
• Wheelchair accessible
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Health or beauty spa nearby

Rooms Available

• Nap Room and Lounge Use + Free meals (Common Shower & Toilet) Check-in 2PM & Check-out 12PM

  The single room features a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. The single room offers a coffee machine, a dining area, a sofa, a carpeted floor, as well as a TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Coffee machine
  • Toilet paper

• 3 Hours Lounge Use Seated Sofa Chairs (NO BED) Check-in between 7AM to 7PM

  The single room has a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. The single room features a coffee machine, a dining area, a sofa, a carpeted floor and a TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Coffee machine
  • Toilet paper

• 3 Hours Lounge Use Seated Sofa Chairs (NO BED) Check-in between 7PM to 7AM

  The single room features a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. The single room provides a coffee machine, a dining area, a sofa, a carpeted floor, as well as a TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Coffee machine
  • Toilet paper

• 6 Hours Nap Room + Free Meals (Common shower & Toilet) Check-in between 7AM to 7PM

  The single room features a shared bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. The single room offers a dining area, a sofa, a carpeted floor and a TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Coffee machine
  • Toilet paper

• 6 Hours Nap Room + Free Meals (Common shower & Toilet) Check-in between 7PM to 7AM

  The single room has a shared bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. The single room has a TV, a dining area, a sofa, as well as a carpeted floor. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Coffee machine
  • Toilet paper

• 5 Hours Lounge Use Seated Sofa Chairs (NO BED) Check-in between 7AM to 7PM

  The single room has a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. The single room features a dining area, a sofa, a carpeted floor and a TV.

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Toilet paper

• 5 Hours Lounge Use Seated Sofa Chairs (NO BED) Check-in between 7PM to 7AM

  The single room features a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. A sofa, a TV, a dining area and a carpeted floor are featured in this single room.

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Toilet paper

• 10 Hours Lounge Use Seated Sofa Chairs (NO BED) Check-in between 7AM to 7PM

  The single room has a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. The single room features a dining area, a sofa, a carpeted floor and a TV.

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Toilet paper

• 10 Hours Lounge Use Seated Sofa Chairs (NO BED) Check-in between 7PM to 7AM

  The single room has a shared bathroom, air conditioning, executive lounge access, as well as a seating area with a flat-screen TV. The single room offers a dining area, a sofa, a carpeted floor, as well as a TV.

  • TV
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Sofa
  • Dining area
  • Executive lounge access
  • Toilet paper

Guest Reviews

• Emily (1/5): - I booked my own room-exactly what was in the pictures. When I arrived I was offered a nap space which had partitions- not walls that go to the roof- in between. When I complained I was told I could cancel my booking. When I asked to speak to the manager I was offered ‘an upgrade’ which turned out to be the room I originally paid for. The room itself was nice and bathrooms clean, but the issue with the wrong room before was dodgy and I won’t book here again because I don’t want to deal with this after an international flight.
• Teddy (9/5): Great - Great room, efficient Shower located a bit far.
• Jonan (5/5): - Recliner chairs would be better especially for 5 hours
• NIKOLAOS (10/5): Υπέροχη , μοναδική - Το προσωπικό και η καθαριότητα. Τίποτα όλα υπεροχα
• Kotaro (7/5): 長期のトランジットでは大変ありがたい - ターミナル内でしっかり休めるのは大変ありがたかった。また荷物をおいておける点も助かった。 シャワールームが共用なので、少々前者の後感があった。食事内容もそこそこ。値段は高い。
• Percival (10/5): -
• MT (6/5): -
• SWINXS (8/5): -
• Glenn (4/5): Okay to lie flat, but don’t expect any meaningful rest. - Handy location Rooms did not have a roof. They are in effect a bunk room divided by partition walls. Because of this you can hear others snoring. Announcements are also continuously made in overhead speakers.
• Raul (10/5): - Excellent
• Tatiana (8/5): - Descent place to sleep, relatively clean. Rooms are not really separate, more like cubicles, so I could hear someone unpacking next to me and snoring as well.
• Magda (7/5): -
• Robert (10/5): -
• Wilky (8/5): -
• KONSTANTINOS (8/5): -
• Cassey (2/5): Not worth money - Convenient since it’s it’s a transit lounge Charging stations not working.. towel smells bad and they limit you to only one per person.. I was going around in circles just to get a toothbrush and toothpaste since the main maintenance person inside the bathroom has no idea where it is. The bathroom could use some cleaning.. too dirty..food is cold. Very disappointing.
• Gottfried (5/5): - Die Unterkunft war völlig okay und auch sehr komfortabel. Konnte keine bessere Bewertung geben, weil in dieser Unterkunft im Bereich der Zubereitung von Mahlzeiten mieten, in der Nacht stundenlang Krach gemacht wurde, so dass ein an ein schlappen nicht zu denken war.
• Mandy (8/5): -
• Lucy (7/5): Exactly what I needed for a layover was there at the transit lounge. - Pretty much just needed a shower, toilet and chair for the transit and it was all there. There were towels provided and soap. There was also moisturising cream outside where the dresser tables were. The lounge chairs were not comfortable. The price was on the steeper side for 5 hours of lounge use where I only needed to shower and have a seat to sleep on. I did not try the food that was included.
• sandrine (7/5): Parfait pour une courte pause. Un peu moins pour une longue - fauteuils non inclinables
• Kee Kuang (7/5): -
• Dharamvir (10/5): -
• JIAJIA (6/5): - 以價格來說，只能有一張簡單的座位可以休息，ＣＰ值不算高。自助餐點還可以，要注意不要跟對面的Ambassador hotel搞錯。
• Dave Vincent (7/5): - Food was decent and filling. The chairs are not comfortable, the design of the other lounge chairs look weird and not deisgned for comfort only for aesthetics.
• Kate (6/5): Worth it for a shower on my second long layover of a nightmare travel day - Shower access! Limited seats with power sockets
• alwayne56 (8/5): Good for a long layover. - It was, as anticipated, a quiet location to rest during a 5 hour delay. There was adequate food and beverage of an acceptable standard and comfortable seats to allow for a reasonable rest. Staff were very pleasant. The location was great, perfectly situated between our gates. If you are unaccustomed to Singapore Changi airport, signs can be confusing but there are lots of information kiosks and personnel that are willing to help. The Ambassador Lounge is upstairs and we had to ask a couple people before we found it.
• Michael (5/5): Better than the floor. - It was better than the floor. A shower was good. Truthfully I probably should have read the small print. I was expecting loungers for a 5 hour layover between midnight and 5am . We arrived at midnight, the bar was closed , there were lounge chairs but no chance to catch a nap, unless you are small enough to curl into a ball. Food offering during the witching hours minimal. For us it was not value for money.
• Katarzyna (6/5): Bed achter in lounge, geen luxe nachtrust - Het was redelijk comfortabel bed maar dat was alles wat het was Je moest ver lopen naar de toiletruimte en showers wat is vervelend vooral snachts, moet je uit lounge langs de balie waar ook andere mensen lopen. Verder ik zou geüpgraded worden naar transit hotel door de manager Steven , had dubbel gevouwen beloofd maar als ik terug kwam dat was niet zo en ik moest gewoon in lounge gedeelte blijven waar geboekt bed stond waar ook geen wand tot plafond is dus heen afgesloten dicht ruimte. Ze maken valse beloftes die ze niet nakomen en Indiase vrouw bij receptie was kort door de bocht en gewoon onaardig. Ik ben toen gebleven want het was al 1 uur snachts en begon al niet lekker te voelen door food poisoning die heb ik waarschaanlijk opgelopen in de lounge door eten. Ik zou hier niet meer boeken
• Katarzyna (6/5): Redelijk tijdverdrijf als je lange layover hebt - Het was makkelijk te vinden, was voldoende te eten en stoelen waren comfortabel , was wifi Het was weinig variatie in eten en ik kreeg waarschijnlijk food poisoning daar want na eten daar kreeg ik snachts klachten en buik pijn
• Ian (9/5): Excellent - Very friendly staff Location was so hard to find, also a few towels left in the men’s shower.
• Leah (8/5): - The staff are courteuos especially Amy who assisted me.They've upgraded me to a hotel room, which has better toilet and shower room. The room is quiet and has comfortable bed, I immediately fall asleep. The food choices could be improve.
• Phillip (6/5): -
• Trang (1/5): Really bad experiences - Nothinf Front staff was not friendly to help. We left 3 lounge chairs and find somewhere else to stay over night.
• Trang (1/5): -
• Carlos (9/5): -
• Hamon (10/5): Je recommande pour une escale ! - Chambre propre et calme, les douches étaient également super avec des cabines individuelles !
• Jin (1/5): - Not valued for money... Staffs very good... Room sucks... Toilet away from room.. Mens woman toilet together.. 😱😱😱 Am shocks.. that both men and woman share same toilet space.. 😱😱
• Max (6/5): -
• Susan (10/5): Well worth a visit for a long transit - The staff were so kind and thoughtful
• Susan (10/5): -
• Rameez (1/5): -
• Mark (8/5): Overall very good. - Proximity to connecting flight Food was cold
• kopano (6/5): -
• Michelle Davey (10/5): - Was great clean and comfortable Other user were very noisy, doors very heavy and banged shut
• Niumai M (9/5): Overall it was good - Nice to have a shower, have something to eat. Thank you! - Food & shower Lounges wasn’t that comfortable, it was ok but better than airport chairs
• Catherine (9/5): 6 hours booked in was perfect way to spend 8 hours in transit - allowed me to sleep well and shower. - Very easy to find and convenient location
• Machado (8/5): -
• GURU (3/5): -
• Tapas Victoria (8/5): -
• Justine (5/5): - Staff, good vegan food options, clean shower Dont like that the rooms walls dont go to the ceiling, and I could hear kids screaming in the adjacent lounge.
• Terry (8/5): Good for a quick nap and snack ( food was good) but over priced for the 6 hour stay... - The room was ok I had stayed with them before and thought it was the Ambassador Hotel, perhaps. The room had walls that did not go all the way to the roof. Basically, a large room divided up into nine smaller rooms, divided with wood panels, with about one foot remaining left clear until the roof. This made noise and light from other rooms intensified. I had stayed in a complete room last time with them. Also I had to walk through the recption area to get to the toliet and shower area. They were not located near the rooms...
• Tasos_Kel (5/5): -
• Cindy (8/5): - Easy accessible
• Sangeetha (5/5): Nothing fancy, just the basics - Staff were friendly and helpful Lots of places to sit and many shower rooms. Seats in the lounge are not comfortable or suitable for long transits. Food options were minimal. Showers didn't provide slippers and there was only one working toilet. Some shower rooms were smelly.
• Ota (3/5): -
• MARIA ANGELA (7/5): Passaggio a Singapore - Stanze piccole e rumorose
• Paramdeep (8/5): -
• Jia (6/5): -
• HAPPYGRANDMA25 (9/5): Recommended! - The service staff The location, too far cream where I landed
• Olivia (10/5): -
• Sara Nafia (10/5): I was on a 17.5-hour transit, and the staff—especially Jun and Alisha—were extremely helpful. My international bank card - Cleanliness and the smell of the place. Bathroom is very clean and nice. Variety of food and very helpful staff. Room was pitch dark. Love it. High price
• Imanuel (10/5): -
• Karie-ann (10/5): So convenient - Clean Good service
• Guest (10/5): -
• NMatt (8/5): - Everything Nothing
• Kinta Petonia (10/5): - Great location inside terminal, the staff was kind enough to upgrade me to transit hotel, shower facilities great and single bed room is comfortable. Food can be improved
• Marife (8/5): - I like that the hotel is just within the airport . The downside of this hotel is quite a challenge to find it. I arrived at midnight and I was walking around in circles looking for this accommodation. There is no sign 😔 of direction to where the hotel is anywhere. So you end up asking and asking people because the person in the information desk also gave you a vague direction. It's quite frustrating so maybe ring them and ask for specific instructions on how to get to their hotel.
• Rebeca (6/5): En plus, dans la réservation cette environ CH 90.- mais, au payement a été environ CH 110.-! - L’emplacement Salle de bains mixte (femmes-hommes), loin de le lieu à se reposer. Le lieu c’est de speech de chambres, très bruyants, la restaure soir lourde, j’ai eu mal ou ventre le soir, le lit tout près du mur très sale. Les photos font partie de 2 videos que j’ai fait dans cette emplacement.
• Ananth (7/5): -
• 千明 (9/5): ありがとうございました！ - 非常に便利な場所にありました。空港内に案内看板もあり、迷わずたどり着けました。 また、長時間滞在の場合には、途中退出も認められており、お土産を買ったりすることもできました！ パン焼き機の調子がよくなく、投入したパンが排出されませんでした。 そのため、私のパンが従業員によって助け出されたときには、すでに真っ黒になっていました… また、少し空調がききすぎており、寒さを感じました…ブランケットなどの貸し出しをしてくださると、より快適に過ごすことができるのではないかと思いました。
• jaswant (10/5): good - good all good
• Andrea (2/5): Dissapointing - The convenience of proximity The room wasn’t a private room but more like a sleeping pod. The walls didn’t go all the way to the ceiling which made it hard to sleep as you could hear everything from the other rooms. The pictures from the room did not match the room itself
• Robyn (9/5): - Food, alcohol, service Seats were not that comfortable Needed a foot stool
• Sabu (1/5): - I did not stay at all, reason that they did not book for couple? only booked single person for 3 hours only . So I was not happy at all. Actually I booked for one night from 7 PM to 7 AM. I reached there 9 PM , they said that if you are not happy here , you can cancel it. So I cancelled . I am still waiting for money back to Account please. It was very bad experience for me. Please chase my money return. Thank you
• Hemanth (9/5): Transit - Pleasant staff Seperate toilet and showers
• Arma (10/5): - I booked the lounge but was upgraded to a hotel room. It was really quiet and comfortable.
• Arlene (7/5): -
• Christine (7/5): - I liked that it was much quieter & a chance to relax I felt the chairs were not as comfortable as they could have been. Maybe reclining chairs would be more comfortable.
• Rama (8/5): -
• Steven (10/5): -
• solly (9/5): -
• Gurleen (10/5): -
• Winston Puyol (1/5): -
• Sisira (6/5): Very bad experience this time. Need to improve customer service. - Location Noisey rooms and lack of staff to work at the front desk. We had to wait more than half and hour on the Queue to check in after a long flight from Cairns Australia.
• Hana (10/5): - 新設でフレンドリーな対応 隣の部屋の人が、電話したりしてうるさかった
• Yewande (4/5): Uncomfortable - Food was ok. They had only uncomfortable chairs in an open dormitory-like space. No day beds/rooms as specified on their site. No privacy, toilets and bathrooms were shared by male and female, not ok at all.
• Jessica (3/5): I wouldn’t book the lounge chairs again. - The bathrooms were a good size and clean with towels provided. Very expensive for what you get. The lounge chairs don’t recline and are not comfortable, I ended up laying on the floor. The complimentary drinks were not available overnight when we stayed. The food was just ok.
• Khim (7/5): -
• HGupta (8/5): -
• Nicolan (10/5): -
• Coline (10/5): -
• Gilbert (5/5): Inconfortable - Localisation Aucun confort et le prix
• Anela (8/5): Great staff - The staff and clean bathrooms. The food and the fact that transit should be more quieter at night to accommodate rest. That should be a rule within certain hours.
• Gunathilake (8/5): -
• Sivakumar (10/5): Absolutely great service - Clean None
• Natalie (7/5): Do not bother with the Ambassador lounge! - I had booked for a 12 hour stay in the lounge. But when I arrived it was packed. Chairs looked really uncomfortable and it was right next to the buffet, so the noise and smell was awful. not exactly what I was hoping for. There was no way I was going to be able to relax in that space for 12 hours. So, I changed my booking to a 6 hour room - which was great. The shower facilities were excellent, providing bodywash, shampoo and even toothpaste and brush. The only problem was, it meant I had 7 hours to kill wandering around the airport waiting for my connecting flight. Same as above
• Wan Yue (7/5): -
• Kohei (1/5): -
• Manny (8/5): I will stay here again for extended layovers - Easy access from all terminals Nothing really. It’s what you expect for an airport hotel
• michael (4/5): -

Photos