Riveria City KL Sentral by Guestonic
Location: Jalan Tun Sambanthan Riveria City, Kuala Lumpur, my
Star Rating: 8.5 Stars
Property Type: Apartments
About this Property
Rooftop Pool with City Views
Air-Conditioned Rooms with Free Parking and WiFi
Fully Equipped Kitchenette and Streaming Services
Experience luxury and convenience at Riveria City KL Sentral by Guestonic, where you can relax in the rooftop pool while enjoying breathtaking city views. The air-conditioned rooms offer free parking and WiFi, along with a fully equipped kitchenette for your convenience. With streaming services and a comfortable living space, you can unwind after a day of exploring Kuala Lumpur. Book now and make the most of your stay in the vibrant city.
Important Information
Parking is not available for guests staying in the following room types:
- Standard Studio
- Deluxe Queen StudioThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Air conditioning
- Swimming pool
- Lift / Elevator
- Luggage storage
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Covered parking
- Garage
- Swimming nearby
- Rooftop garden
Rooms Available
-
Standard Studio
This studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator and kitchenware. The air-conditioned studio provides a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Toilet paper
- Rooftop pool
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
-
Superior Studio
Guests will have a special experience as this studio provides a pool with a view. Offering free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Toilet paper
- Rooftop pool
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
-
Two-Bedroom Studio Apartment
This apartment offers a pool with a view. The air-conditioned apartment features 2 bedrooms and 2 bathrooms with a shower and a bidet. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Toilet paper
- Rooftop pool
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
-
Deluxe Studio
This studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Toilet paper
- Rooftop pool
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
-
Deluxe Queen Studio
Guests will have a special experience as the studio features a pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Toilet paper
- Rooftop pool
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key card access
Guest Reviews
- Diana (8/5): -
- Diana (8/5): -
- Amber (10/5): -
- VEETHIA (10/5): - Full furniture High floors...Prefer lower floor unit...
- Tornese (10/5): CI RITORNEREMOOO - La camera era fantastica,dotata di tutti i confort. Non pensavo rispecchiasse le foto e invece le ha addirittura superate. Abbiamo soggiornato una settimana e ci è dispiaciuto lasciare la nostra stanza. Inoltre lo consiglio soprattutto per la posizione vicino a KL Sentral super comodo Unica pecca l’attesa vicino gli ascensori
- Mohammad Lutfor (10/5): -
- Joshua (7/5): Convenient location, comfortable bed. - Central location, convenience store nearby Cleanliness could have been better. Expect long wait time for lifts
- Hazel And Ahmed (7/5): - Halfway is not clean
- Zhuldyz (10/5): - Очень все быстро, мы бронировали в день день. Все быстро, четко, локация в городе. Очень близко расположен к туристическим местам. Далековато от аэропорта. Помимо номера был доступ к бассейну на 54 этаже, к тренажерному залу. Вид из 54 этажа это вау. Спасибо! Все ок
- AB (9/5): Thank you for the nice experience. I will stay again when I come back in October. - I loved the view, and the lady staff at the lobby who assisted me upon checking in has been very helpful and welcoming. Collecting/Disposing the trash.
- Selvakumar (10/5): -
- Chong kok kong (3/5): - 8
- Hamid (8/5): -
- Saule (10/5): -
- Tarun Kumar (3/5): Not worth, smelly toilets - Nothing Room
Facilitiess
Kitchen
Bed
Toilet was so smelly all times
Room toooooo small
- Mattia (10/5): Amazing stay - Very close to KL sentral, the pool at the 53rd floor
- Michele (9/5): Muy bien - El departamento tiene el tamaño ideal para 1 persona, es cómodo y tiene todo lo necesario Hay una mezquita cerca y realizan los canticos varias veces al día, el volumen de los parlantes muy alto. Incluso comienzan a las 6 am
- Nandyala (7/5): -
- Sri (10/5): -
- Mohammad (10/5): - I’ve really enjoyed staying here over the last few months. The staff at Guestonic are very friendly and helpful. The rooftop pool area is very nice and it offers excellent value for money. Die Ameisen haben wirklich sehr gestört und dass der Aufzug manchmal echt lange braucht
- Bogodukhova (8/5): За свою цену очень хорошо, но ситуация с бассейном очень сильно портит всё!!!!!!!!!!!!!!!!!!!!!!!!!! - Хорошее расположение. Думаю это даже лучше чем жить в самом центре где плохой воздух. Хочу отдельно поблагодарить персонал который старался во всем помочь, не забывал про мои просьбы и всегда шел на встречу!!! Ребята, вы просто супер!!! Обалденные виды из окон и классный руфтоп с бассейном! То что нельзя зайти бассейн после 22:00. Полная чушь на мой взгляд. Я не разу не искупалась за 5 дней так как поздно приходила с прогулок домой. И в номере когда я заселилась был грязный пол - липкие пятна в ванной и явно плохо пропылесосили спальню. Пришлось несколько раз просить убрать снова. Это не особо улучшило ситуацию.
- tero (10/5): Todella hyvä majoituspaikka. - Sijainti paras mahdollinen Kaikki ok
- Aliya (10/5): -
- Nadia (8/5): -
- Kenya (3/5): Cockroach house with excellent customer service - エアポートエクスプレスの駅でモールもあるKLセントラルから徒歩10分以内なので非常に便利な立地でした。
何かあればスタッフが素早く対応してくれます。WhatsApp(LINEみたいなアプリ)を使いました。 ゴキブリが部屋中に沸いていた点。
気候的にも多少はしかたありませんが、さすがに多すぎて眠れなかったので部屋を変えてもらいました。
変更先の部屋では1匹もおらず、部屋ガチャ重要だと思いました笑
他の口コミ通りエレベーターの待ち時間はかなり長いです。
- Stéphane (9/5): -
- Abdulrhman (8/5): - قرب المحطه فيه نسبة أزعاج نوعا ماء تم حجزه اكثر من 15 ليله لاكن التنظيف تم اتاحه لي مرتين مجاني خلال الاقامه و يجب حجز الموعد على حسب مايريد الوسيط ( يجب تحسين هذه الخدمه) واحيانا وجود بعض الحشرات الصغيره.
- Yadawana (8/5): ชอบมาก พนักงานดี แอดมินดี คุ้มค่าเกินราคาที่จ่ายไป - ห้องพักภายในสวย สะอาด ครบ ตอบโจทย์คนอินโทรเวิร์ด ใกล้รถไฟฟ้า สามารถเดินทางได้ง่าย มีห้างให้เดิน ช่วงที่ไป ข้างๆกำลังก่อสร้าง อาจจะเสียงดังในตอนเช้า ห้องพักไม่เก็บเสียง เวลาข้างห้องปิดประตู จะค่อยข้างได้ยินเสียงดังเหมือนกัน กับลิฟต์ที่ใช้ ค่อยข้างเล็ก และต้องรอคิวนาน
- g (10/5): -
- Selam (10/5): -
- Ömer (10/5): -
- Angellika (10/5): -
- Selam (10/5): -
- Omer (7/5): cheap but no cleaning - it was ok no cleaning service
- Balachandar (8/5): - well organized. faster connection with guests. exclusive counter for customer support. facilities in the room are great. if they cud reduce the time, btw checking and checkout would be better.
- Cliford (10/5): - Good
- Yousaf (10/5): Yes - Very nice Good
- virginia (10/5): - The location is great, near a big shopping centre and the monorail.
Amenities such as the pool are great.
Everything was good for a very good price. Would definitely recommend. The lifts were very slow.
- Danijela (8/5): - Bazen i ostali sadržaji u zgradi. Liftovi su prepuni ljudi i prilično dugo se čeka na njih. Stroga pravila i “prijetnja” naplate penala za najmanje sitnice.
- Vadym (5/5): -
- Bosi (7/5): - La persona que me atendió en el mostrador al llegar fue bastante grosera y poco clara con las indicaciones. Me pidieron un depósito en efectivo que no está detallado en Booking, te lo dicen una vez que ya reservaste y abonaste la habitación y si no lo pagas, no te dejan hacer el check in.
Es un lugar muy grande, los ascensores siempre están llenos y se pierde muchísimo tiempo para entrar, salir o visitar las instalaciones.
- Rabbi (9/5): -
- Mark (10/5): -
- Assmâa (8/5): - La residence se situe dans le quartier de brickfields, qui est le little india de kuala lumpur. Il y a donc un tas de restaurants indien très bon dans les environs en plus d'être un quartier très vivant. NU sentral qui est un très grand mall se situe a une dizaine de minutes a pieds et petaling street se trouve à un arret avec la ligne 8, bukit bintang se trouve a 4-5 arrets et la residence a donc un très bon emplacement !
Pour les transports nous avons KL sentral a 10-15 minutes a pieds qui comporte toutes les ligne (il y a même le train jusqu'à l'aéroport pour 10€). L'appartement est clean dans les grands axes (les fenetres pourraient etre un peu plus soignés mais tout le reste etait bon). Et il y a une deuxième station plus proche (5 min) pour la ligne 8. La chambre comporte tout ce dont j'avais besoin. Les éspaces communs sont super super comme la piscine au 53a ainsi que la terrasse au 30e avec une pièce pour lire/ se déténdre et même l'espace coworking est très agréable, spacieux et lumineux. J'ai beaucoup aimé le systeme de check in et le fait que c'était très simple et intuitif et que je n'ai pas dû attendre un inconnu pendant 30 min pour lui payer tout en cash comme dans d'autres appartements à kuala lumpur. j'ai tellement aimé mon sejour que j'ai rallongé d'un mois. Je reste ici pour mon stage et passe donc enormement de temps dans la chambre et c'est très agréable. La télé comprends youtube, netflix et prime video, la vue depuis la chambre est très jolie. Les ustensils de cuisine, tout était fonctionnel ! J'ai beaucoup apprecié qu'il y ait assez de rangement pour toutes mes affaires malgré que la chambre soit si petite. Au moment de rallonger mon séjour l'hôte m'a aidé pour que tout se passe très facilement, et m'a même proposé un nettoyage de la chambre ! Le lit est très confortable, mais faites attention si vous etes grands car il est juste pour moi et je fais 1m70. J'ai vu beaucoup de commentaires parler de l'ascenceurs, et il est vrai qu'il m'est deja arriver d'attendre 10-15 minutes mais le reste est tellement positif que j'ai preferé avoir cet inconvenient. Il y a souvent la fille et l'attente semble d'autant plus longue comme c'est pas indiqué a quel etage se trouve les ascenceurs. Il y en a 4 petits et très souvent 1 sera en panne ou inutilisable (rendra l'attente encore plus longue). La chambre est petite, mais pour moi seule, je ne m'y suis pas sentie a l'étroit car elle comportait tout ce dont j'avais besoin. Pour ce qui est de la propreté, vous recevrez le studio très propre mais le problème est que absolument rien n'est mis dans l'appartement pour pouvoir le nettoyer, pas même un balais ou une serpière. C'est un point sur lequel il faudrait travailler car pour un sejour de 2 mois ceci etait reellement problematique. L'insonorisation des chambres n'est pas très bonne. Le matin je me suis toujours faite reveillée par les travaux à côté de ma chambre ou bien encore le personnel de ménage qui dès fois chante ou mets de la musique très fort. Soyez sûrs d'être reveillé par ça vers 8h. L'air conditionné n'est pas reglable (du moins je n'ai pas reussi a le regler) et fait enormement de bruit, je suis même tombée malade au vu de la force de celui ci.
- Shahzline (8/5): -
- Aleksandr (8/5): - Расположение недалеко от центрального вокзала. Классный вид с крыши и бассейна, отличные апарты, в которых всё есть. Для неподготовленного туриста мутная схема заселения, надо пообщаться сначала в Ватсапп, для этого надо иметь Интернет, английский, наличку... Не критично, но как-то вызывает дискомфорт.
- Pavel (10/5): Хотелось чтобы была возможность оплаты наличными. - Так понравилось, что я я еще на 3 дня продлил проживание. Необычно общаться с ИИ, но все вопросы решались быстро. Все понравилось
- Pavel (10/5): - На все вопросы быстро дается ответ. Все понравилось
- Andreas (8/5): -
- HARRISON (9/5): -
- Mtro. Hugo (10/5): - Me quedé 1 semana y vale totalmente la pena.
- Flora (9/5): Très bon établissement - Moyens de transport près du logement, piscine avec vue sur toute la ville en 360, et vue magnifique de la chambre petite odeur dans la salle d’eau
- Prabhat (5/5): -
- STEPHANE (9/5): Très bien pour l’emplacement, la piscine est incroyable, la chambre est propre -
- Jade (8/5): Je recommande ! - L’emplacement est top il y a des transports juste à côté, le centre commercial NU et on peut faire pas mal de choses à pieds.
La piscine est top avec une très belle vue, c’est parfait pour profiter après une longue journée de marche. Tout était propre excepté sous le frigo... oui nous avons regardé car des cafards sortaient de partout au niveau de la cuisine... Ce n’était pas abondant mais on en trouvait tous les jours un peu partout, mais surtout dans la cuisine... dommage !
- Rujun (9/5): -
- Mehdi (6/5): -
- Nanda (8/5): - 1. Great location. Very close to KL Sentral station. Wide range of travel options like mono rail, metro rail and KL Rapid transport options are available
2. Have 7elevels and plenty of other convenient stores near by
3. If you are lucky to get the rooms facing city side, view of Petronas Towers, Merdeka 118, vivid view of Genting Highlands are amazing !!
4. Overall the property will not disappoint you for the price range it offers 1.The property ask for a caution deposit which can ONLY be paid by cash or local QR code or payment methods. They dont collect this deposits via Internationals cards like Visa or mastercard. During the time of booking, this information could have been mentioned clearly
2. Since I mentioned, rooms are not quite, I want to clarify this. Since the property is in prime area surrounded by commercial establishments and main roads, the noise mainly comes from the vehicular noise.
3. Four lifts for such a big building is horrible. During peak hrs, the wait time will be close to 10 min to catch the lift
- Farcasel (10/5): - Totul foarte placut, multe facilitați si pretul foarte bun. Nimic...totul e ok pentru pretul platit....
- Rabbi (9/5): -
- Haruyuki (10/5): -
- Eerab Akhlaq (8/5): Ideal location with rooftop pool overlooking twin towers and Merdeka tower - The roof top pool was the highlight of these apartments. However the jacuzzi was not working in the 10 days I stayed here.The view was also really nice from the window, depending which side you got the room. Little india was on walking distance so there were multiple food options nearby. There were 2 train stations within 5 min distance include Sentral station . If you dont want to spend on Grab then this is the best area to stay in. Room sizes were very small. I stayed in 2 different rooms and the first one was quite small.
Lift is a major issues. No matter what time of the day it is , you would have to wait in line for the lift.
As with other airbnbs or apartment, cleaning after 3 or 5 days or even once a week wasnt an option and you had to pay additional if you wanted to get your room cleaned.
Be very sure before booking this place, as it has a huge cancellation fee, nearly as much as the cost of accomodation.
- Justin (1/5): - I had previously stayed with Guestonic through Airbnb and those previous bookings were good. No problems. This booking on booking.com was a nightmare There was a problem with all 3 rooms they gave me to try. Then the maintenance entered my room without my permission. When I asked them to leave I was threatened with physical violence. I have video evidence and a police report. Despite this I still do not have a refund for this booking and no one from booking.com is replying to my messages.
- Regina (8/5): -
- Erik (5/5): -
- David Thangarajah (8/5): - Excellent location and facilities except the room that I occupied was not cleaned at all neither clean towels were provided which I had to request for clean towels.
Generally good accomodation. Room not cleaned having booked to stay for 5 nights and no clean towels provided for my stay
- Arseniy (10/5): -
- Norhaliza (8/5): - everything The mattress could be better. Needs new mattress as some part is soft and feels like my body is sinking: I am only 105 pounds.
- Gisela (9/5): Comoditat a prop de Little India i de l'Estació KL Sentral - Molt adequat si vols estar prop de Little India. Està a 10 minuts caminant de botigues i supermercats. Es pot anar caminant fins a KL Sentral, uns 15 minuts.
La piscina a l'últim pis és fantàstica, pots veure la sortida del sol entre muntanyes i edificis. Hi ha una vista molt bonica de la ciutat.
El gimnàs està prou bé, en general les instal·lacions són còmodes i les he pogut utilitzar amb tranquilitat, tot i ser un edifici amb moltíssims apartaments. A vegades havia d'esperar 10 minuts l'ascensor, sobretot a la tarda, a l'hora punta.
- Giuseppe (5/5): - Rooftop Elevator too slow
- Xin Ling (9/5): -
- Mostafa (9/5): -
- Jonas (10/5): -
- Petr (7/5): -
- Acar (10/5): -
- Baru (10/5): - Moje první noc v KL. Blízko
nádraží, kolem spousta dobrých restaurací a místních jídelen, bazén na střeše a krásný výhled na město. Čisté, plně vybavené pokoje. Milá obsluha na recepci.
- Tamara (9/5): Maravilloso lugar - Me ha encantado. Todo super limpio. La cama y almohadas muy cómodas, limpias, al igual que las toallas. Todo lo necesario para estar agusto, incluido secador de pelo, plancha para la ropa. La cocina no la utilicé pero muy limpia. La piscina en la planta 53 espectacular y también muy limpia y cuidada. Tanto al llegar como al marcharme, los chicos me atendieron en la entrada del edificio, ahí pagué el depósito en efectivo (40 euros) que me devolvieron al hacer el check out. Todas las indicaciones sobre wifi, agua caliente, luces, etc están muy bien explicadas en la habitación. La zona está muy genial, con la estación Sentral a menos de 10 minutos caminando (media hora desde el aeropuerto), al lado del barrio indio, con un centro comercial gigante.... Volveré seguro cuando pase de nuevo por KL Estaría genial que den toallas en la piscina (si las dan, no al menos cuando he estado yo). Es verdad que el ascensor a veces tarda (tal y como dicen otras reseñas) pero bueno, en mi caso nunca fue demasiado, si que es un poco rollo y hace calor pues no hay aire ni en los pasillos ni en los ascensores, pero bueno, todo lo demás hace que el lugar valga la espera de unos minutos para el ascensor.
- Kobalakrishnan (8/5): - Location Long wait for lift , location of carpark too high, no 24 hours service
- Ucbenli (10/5): Muhteşem - Muhteşem
- Ucbenli (10/5): Muhteşem - Temiz, tüm olanaklar mevcut, konforlu bir konaklamaydı Beğenmediğim hiçbir şey yok
- Haruyuki (10/5): -
- Dinara (10/5): -
- Tomas (4/5): I really do not understand how this accommodation can have so many good reviews. Average rooms, only four lifts for a hu -
- Aniquryanie (7/5): - Close to kl sentral LIFT! Wait for soooooo long
- alessandra (7/5): -
- Asif (10/5): - My experience at Riveria City KL was truly wonderful and it has definitely become one of the best stays of my life. During my trip from Kuala Lumpur to Langkawi for three days, the staff kindly kept my luggage free of charge, which I really appreciated. Because of their excellent service, support, and hospitality, I decided to stay here again for another five days after returning and have already made my booking. I’m really happy with my decision Nothing
- Sigrid (8/5): - Der Pool, die Aussicht und die Lage ist super. Die Kommunikation mit den Mitarbeitern war gut und sie waren sehr hilfsbereit. Das Zimmer war mit dem Nötigsten ausgestattet (also keinerlei Deko oder Dinge die den Raum wohnlicher/gemütlich machen) und es wirkte alles schon nicht etwas abgewohnt.
Es könnte außerdem sauberer sein.
- SachinBhargava011 (8/5): Overall a good experience - Location, view, facilities Long waiting time for lift to go up or down.
No housekeeping (paid), no option to clean room on my own.
- keng (6/5): - Lift is slow need more lawn chair by the pool can't find rubbish bin to throw rubbish Ok overall
- Ruhaizat (10/5): -
- Núria (7/5): Overall, good. Good relation quality-price. - I liked the location and the building facilities. Note that this is a 53 stories building with 20+ real state agencies managing it. Hence is not a hotel. Do not expect hotel related type of services. If ever you request for assistance, expect very young personnel whom does not speak fluent English and will have to communicate with HQ over the phone for translation. WhatsApp is the means to communicate with your agent and response is quite fast though. Cleanliness could be better; I had to deal with 5 or 6 little cockroaches which I have no idea how they reached floor 40 (maybe flew through the windows?); had to request for bug spray to solve the problem myself...
- Jeffrey (8/5): The price you pay for a great tooftop pool view is the constant wait for a lift - Amazing view. Great location for transit and local food. Mall. Central location Crowded and always too busy with guests coming and going at all hours and long waits for lifts.
- Climia (3/5): You should choose another hotel - Positive aspects:
The location is ideal, with easy access to the metro and a shopping mall nearby. I was glad to be able to benefit from this, as the hotel itself is quite outdated.
The view from the room is very nice.
The staff is kind Not as advertised. The bathroom was extremely small and not in line with the photos.
The bedroom was not clean upon arrival. The air conditioning was very noisy, making it difficult to sleep. On top of that, sunlight comes through the blinds early in the morning — without sleep masks, sleeping properly would have been impossible.
The kitchen utensils were very worn out and unusable, which prevented us from cooking as planned and resulted in unexpected additional expenses.
The gym is ridiculously small considering the number of residents in the building.
And the worst part: the elevators. The waiting time is extremely long — be prepared to spend a significant amount of your stay just waiting for an elevator.
- Yuvarajoo (8/5): -
- Allyson (2/5): Very under whelming - we left after one night and found better accommodation else where. - Good location Smelly room, uncomfortable bed, poor shower, no pool facilities (out of order for a month- no warning)
- Javier (10/5): -
- JIAN-CHENG (10/5): - 夜景 可惜入住的時候游泳池剛好在維修
- el mortadi (7/5): -
- Jacqueline (8/5): -
- Farisha (10/5): -
Photos