Departamentos Pontoni (Bellas Artes)

Location: 562 Merced, Santiago, cl

Star Rating: 9.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Internet access
• Covered parking
• Garage

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. The kitchen features a refrigerator, an oven and a microwave. Boasting a balcony, this apartment also features a seating area, an electric kettle and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Oven
  • Cleaning products
  • Linen
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Triple Room

  The well-equipped kitchen has a refrigerator, an oven, a microwave and an electric kettle. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious triple room. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Sofa
  • Electric kettle
  • Oven
  • Cleaning products
  • Linen
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Rosy (10/5): - Lugar acogedor, cuenta con todo lo que se necesita para una comoda estadía. Excelente ubicación
• jacqueline (10/5): -
• Eleazar (10/5): -
• Cuevas Alonso (10/5): Cálido - La ubicación es de mi agrado, el lugar ideal para uno y más si uno va por tema de trabajo nada que comentar
• Gomez (7/5): It was What I expected .. I loved the area! - Everything was at the guard the 2nd bedroom isnt a bedroom ..they carved out a room form the living area .. Best use for a child or teenager. The Bedroom/bed was ok for 2 people
• Jose (10/5): Espectacular - Excelente todo y una gran experiencia. El Lugar limpio y pulcro, la persona de mantenimiento muy amable y Marcela muy buena anfitriona y muy preocupada. Totalmente recomendable. Todo estuvo excelente.
• PAOLA (9/5): -
• Enrique (9/5): -
• Perán (8/5): -
• María (9/5): Confortable - La ubicación y la tranquilidad
• Jose (9/5): - Ubicación execelente. Todo impecable.
• Jhon (10/5): Seguridad y cercanía al centro. - Ubicación excelente, la seguridad al ingreso te hace sentir protegido.
• Cano (10/5): -
• Salazar (10/5): Excelente, limpio y bien ubicado - Limpieza, comodidad, ubicacion excelente Nada, todo ok
• Alex (10/5): Buen punto en Santiago - Esta en el centro de la ciudad. Todo bien.
• Hans (10/5): Simplemente ESPECTACULAR - Las instalaciones en sí; bellas y todo muy muy limpio. Equipado full: Tenían hasta una plancha disponible, lo que en instancias de viaje se agradece muchísimo. Aire acondicionado, calefactor , televisión SmartTv. Realmente al hacer ingreso quedamos muy fascinados y contentos. La anfitriona 10/10 excelente trato, atenta y disponible a facilitar información sobre el alojamiento y el entorno. Recomiendo ampliamente este lugar, para ir en pareja o en familia como lo fue mi caso. Nos gustó absolutamente todo.
• Carlos (1/5): Nada porque por msj privado me rechazaron la reserva - Nada porque por msj privado me rechazaron la reserva Nada porque por msj privado me rechazaron la reserva
• Daniel (10/5): - Clean Good location Everything work perfect
• Loreto (7/5): -
• genoves (9/5): - Buenísima ubicación. Cama muy comoda y todo limpio. Nos hizo la estancia muy agradable. Todo ok.
• Martin (10/5): - La propreté, le service. Tout était correct
• Diaz Marchant (10/5): - Cama amplia y ubicación Nada
• Cristina (7/5): -
• Valentin (10/5): - It was just the perfect place for us--- clean, close to Metro, lots of restaurants around, walking distance to museums and colorful Barrios and Marcela was very quick to respond to our phone calls/text. Highly recommended! Met our expectation.
• Alberto (10/5): -
• Pedro (10/5): - Ubicación, relación precio-calidad, cercanía a Metro Bellas Artes y Barrio Lastarria. Supermercado justo debajo del departamento. Muchos restaurantes y lugares para desayunar, almorzar, cenar a buen precio. Nada, todo muy bien!!!!!
• Alfonso Martín (10/5): - Su ubicación y espacio, pequeño pero con todo lo necesario.
• Susan (10/5): Excelente localización - Marcela, la anfitriona fue siempre muy amable y prestativa para acomodar nuestras necesidades de llegada y salida.
• Walter (10/5): -
• Samaniego (10/5): -
• ronaldy (10/5): - Su ubicacion
• Hector (10/5): Tranquila, y muy bien ubicación - Excelente ambiente, instalaciones y limpieza maravillosa
• Alejandro (10/5): -
• victor (10/5): - Silencioso Todook
• Jonathan (10/5): Cómoda y tranquila - Limpio, ordenado, muy cómodo Estuvo todo bien para mi
• finschi (10/5): - Todo
• bustos (10/5): - Todo
• Diaz Marchant (10/5): - Ubicación Nada
• zuofang (10/5): 非常喜欢 - 房间设施齐全舒适，干净。大楼严格管理进出人员，这样很安全。楼下是Lider supermarket，方便买到生活所需的物品。 如果能在退房后寄存行李就更好了
• castillo (10/5): muy comodo - la ubicacion es excelente, cerca del centro, y cerca de bella vista, un barrio con mucha vida nocturna. el departamento es comodo, tiene todo lo necesario y mas, muy completo el equipamiento de la cocina. el edificio tiene pileta, al lado esta el supermercado, y es un punto facil para acceder a cualquier lugar de la ciudad con el metro en general todo me gusto. la vista desde el balcon, por alli que se ven los departamentos del frente, pero eso no es relevante cuando se esta de paseo!
• Tom (10/5): -
• Carla (9/5): -
• Tim (10/5): - Secure building Noisy Air Conditioner
• ALEJANDRO ANTONIO (10/5): - La ubicación es excelente, departamento hermoso y muy limpio, cómodo y bastante acogedor.
• Ezequiel Martin (10/5): -
• silvia (10/5): -
• Calderon (10/5): - En lugar donde estaba ubicado y la comodidad
• Miguel (9/5): -
• Leonard (10/5): -
• Raymond (10/5): Very comfortable, great location - Someone eventually met us. We had a little difficulty communicating as we didn't have Internet connection on arrival.
• Diaz Marchant (10/5): - Ubicación Nada
• Hugo (10/5): - Colchon buenisimo
• Diaz Marchant (10/5): - Ubicación y departamento con todo lo necesario, excelente. Nada
• Ian (8/5): Perfect location and excellent hotel - Very good hotel and excellent staff
• Rodrigo (10/5): - Llegue de madrugada, todo coordinado, no me costo nada el ingreso.
• Sergio (10/5): -
• Lesley (10/5): Clean comfortable apartment with good concierge staff. - The apartment was clean, comfortable, good kitchen facilities. The apartment block has helpful concierge staff and feels safe and secure. A lot of sights within walking distance. The apartment building also offers washing machine and dryer facilities for residents. Very cheap but you need coins. Very good communication with Marcela the host . Nothing
• Mazzotta (10/5): -
• Maecelo (10/5): - Limpieza, comodidad. Detallista
• Lorena (10/5): -
• Christian alfredo (10/5): -
• Lucia (9/5): Un appartamento comodo per girare a piedi per il centro della città u - Ottima posizione, letto comodo, buona attrezzatura per fare colazione. Ci vorrebbe una sedia in più, un attaccapanni e qualche gancio per gli asciugamani nel bagno
• Raira Rubia (10/5): Estadia bem localizada, super confortável, de faço acesso, super limpo e anfitrião muito educada. - Boa localização, da pra ir andando ao cerro Santa Lúcia, confortável e estava impecável Travesseiro muito macio ao ponto de afundar a cabeça kkkkk
• Miriam (10/5): - Todo es muy cómodo y limpio. Nada
• Francisca (10/5): - Departamento acogedor, limpio, cama muy cómoda, ubicación conveniente cercana a todo lo necesario, volveria a reservar es esta estancia sin dudarlo. El departamento estába muy equipado pero faltaba algo para colgar y secar las toallas.
• Xi (10/5): - Cómodo, conveniente, perfecto locación.
• Mary (9/5): Short stay in Central Santiago - This is a lovely apartment in a great location in Central Santiago. There is a 24 hr concierge/guard. The apartment is right next door to a grocery store and is within an easy walking distance to the attractions in central Santiago. I loved walking to a museum, park or restaurant. It had a very comfortable bed and lots of hot water for shower. I can't think of anything.
• Ana (8/5): -
• Loncón (9/5): -
• Omar (10/5): - La limpieza
• Vicki (8/5): Home away from home in Santiago - Wonderful location in the heart of Santiago, Close to many sights and numerous restaurants within walking distance
• Victoria (10/5): A great place to stay in Santiago! -
• Victoria (10/5): Exceptional - Great location. We could walk to everything. The apartment was clean, quiet and comfortable and the host was extremely helpful.
• José (10/5): Exceptional - Departamento impecable (limpieza) Nada en particular
• Gina (7/5): Good - Location
• Patricio (9/5): Superb -
• Lin (9/5): Good staying worth the money - Good location and good staff Second bed is located at pass area with a door
• Marketa (9/5): Very satisfied - Very good location, very clean, safe neighborhood. Laundry in the complex, super market nextdoor, subway station 2 min walk Bed is not much confy (worn out and too soft - but this is a matter of preferences), the ventilator in the bathroom is very loud, however working
• Rosvita (10/5): Restful, easy, and simple to arrange. - Incredibly easy.
• Barbara (9/5): Superb - Very nice, secure apartment for 2 in a good neighborhood. Excellent location for walking around Santiago Centro. Lider Express next door to apartment complex. Super convenient for food shopping and getting cash from the ATM. Most people we met we very nice but unfortunately, our cellphone was stolen out of our backpack while walking between Plaza de Armas and Mercado Centro. Be extra careful. The apartment complex seems very secure.
• Nic (9/5): Superb - Excellent central location, safe and secure which was important to us (mother & daughter) Beautifully clean and close to amenities, sights and restaurants. Nothing comes to mind
• Dale (10/5): Exceptional - Excellent location, quiet, lift access, well equipped kitchen, helpful reception,
• Santiago (8/5): Very good -
• Victor (6/5): Pleasant - The place is very comfortable and well equipped. No VAT exemption for foreigners, 19% of the price. I had to explain for a long time what is VAT exemption for foreigners. Just quickly say you don't do it because you do not want to bother with it. Payment system charged a fee. Everything happens by text messaging. No face to face service at all. Communication was poor.
• Benjamin (10/5): We had a great stay. Amazing apartment, nicely located and good value for money. -
• Raymond (10/5): it was a great vacation in Santiago. - Location is the best. The building is well maintained. the room is very clean. N/A
• Raymond (10/5): Great stay in a great location - Location, location, location the building is well maintained. the room is very clean and comfortable. N/A
• Raymond (10/5): Very nice stay - the location is great. close to everything. the building is well maintained. the room is very clean and comfortable. N/A
• Catherine (8/5): Very good - The sheets were fantastic and the apartment was spick and span. Very well situated. We would have liked to meet the host who delegated the rent collection to the cleaner, who was very pleasant. The place, especially the kitchen, is very tiny and the kitchen minimally stocked with plates, pots, etc. There was no coffee maker but when we asked for one, the cleaner immediately brought it to us.
• -vm- (8/5): Very good - Great location for exploring the traditional parts of SCL: in the middle of Belles Artes / Bella Vista / Santa Lucia hill, with plenty of cafes and restaurants around. Quiet and well equipped place like in the photos.
• Patrick (8/5): Very good -
• Kouba (10/5): Santa Lucía Hill (Cerro Santa Lucía) is very close to this place. Very nice park, panoramatic view. - There are no breakfasts in this type of accomodation, but a large shop is very close and the kitchen is very well equipped
• Madeleine (7/5): Good -
• Marissa (8/5): Very good -
• Martin (8/5): Very good -
• Danny (8/5): Nice stay in centrally located place. - the location was great. people really friendly, was possible to pay a bit more in Euros, so we did not need to change for local money, was nice! when showering we could not get warm or cold water. It was or just really hot or just cold water.
• Terri (7/5): Good - Great location and easy to get key code It smelled like smoke in the rooms even though the room we booked was supposed to be non smoking.
• Conrad (1/5): Extremely disappointing. Owners don’t care. Not even a bar of soap for shower. - Nothing except the location No proper hot water for shower. Internet did not work and when it did very very slow. Very bad reception. Owners do not care about their guests. Very shabby and bad furniture and apartment. Internet not working and when working very slow. Bath tub not cleaned well so very slippery when having a shower. Just 2 sachets of shampoo and conditioner for 7 day stay. Apartment old and worn out. Very misleading score on booking.com please don’t go by the score as I did if you are booking this unworthy place. Blinds to the balcony are broken and in absolute tatters. Shower very hot 4 seconds then Luke warm then cold and very hot again could not enjoy a single shower. Owners would not provide transport even though I was willing to pay so I wound up spending 2 and a half times the regular rate. No soap for a shower and only 2 sachets of shampoo and conditioner for days stay with no replenishment’s. Please don’t stay here if you want an enjoyable stay in Santiago. Do not get mislead by the score you wii be dissapointed
• Anonymous (5/5): Passable -

Photos