Tropicana The Residences - KLCC VIEW Luxury Apartment Collections
Location: 121 Jalan Ampang, Kuala Lumpur, my
Star Rating: 8.5 Stars
Property Type: Apartments
About this Property
Luxurious Amenities:
Indulge in the rooftop pool, garden, and steam room at this centrally-located apartment in Kuala Lumpur.
Convenient Location:
Explore the nearby Petronas Twin Towers, Suria KLCC, and Bukit Bintang district from the comfort of this apartment.
Modern Comforts:
Relax in air-conditioned units with flat-screen TVs, fully equipped kitchens, and stylish bathrooms, ensuring a comfortable stay.
To book a luxurious stay at Tropicana The Residences - KLCC VIEW Luxury Apartment Collections, visit our website now!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Express check-in/check-out
- Hot tub/Jacuzzi
- Sauna
- Non-smoking throughout
- Private check-in/check-out
- Infinity pool
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Internet access
- Exercise/lap pool
- Japanese garden
- Covered parking
- Swimming nearby
- Rooftop garden
Rooms Available
-
One-Bedroom Apartment
Featuring 1 bedroom and 1 bathroom with a walk-in shower, this spacious apartment offers a seating area and private pool where you can relax. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Rooftop pool
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Apartment
Guests will have a special experience as this apartment provides a pool with a view. This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Rooftop pool
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Apartment
The pool with a view is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Rooftop pool
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Apartment
The pool with a view is a top feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Dining area
- Private pool
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Rooftop pool
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
Guest Reviews
- Khairun Nisa (8/5): - Location, spacious, host easy to reach out Found few small cockroaches around bathroom and kitchen area but easily sprayed with ridsect
- DILA (8/5): -
- FAIZAL (10/5): -
- 松楷 (8/5): -
- Alan Liew (1/5): -
- Ai Ling (7/5): - 一切美观,但卫生不给力
- Faizal (8/5): Sweet yet very bitter. However, I believed it can be better - Close to all amenity like KLCC and great view Parking space is limited and only 1 access card and key were given, Causing inconvenience to my friend who wanted to go out by themselves.
- Keat (9/5): 必须来泳池打卡拍照 - 可以直接看到双子塔。房间空间非常大,有落地窗,可以欣赏风景。
- addin (9/5): The location is super good, right next to KLCC. - Fully equipped, with kitchen, washing machine and air conditioner
- Zulkafli (10/5): -
- Zulkafli (10/5): -
- VinxuQuan (9/5): It was close to KLCC, so going out was convenient. - The room was clean, and the view was nice.
- Adyza (9/5): Kwsan sekitar penginapan ni meriah, dan senang utk mencari makanan pd waktu malam. - Skema warna bilik ni menyenangkan dan selesa.
- Winz (10/5): Overall, the accommodation is very comfortable, and the room is tidy. - It was really handy for taking photos and shopping around KLCC
- renu (9/5): The bedding is really comfortable and I slept soundly. -
- Mohd Shamsir (10/5): - Great experience.. nice view.. clean...
- Rani (10/5): -
- Marvick (9/5): Центр Куала-Лумпура - Расположение прямо рядом с KLCC. В нескольких минутах ходьбы от Suria KLCC, башен-близнецов Петронас и парка KLCC. Отличное расположение, в этом здании всегда будет много людей
- Eryn (9/5): ໂດຍ ທົ່ວ ໄປ ແລ້ວ, ມັນ ເປັນ ລະບຽບ ຮຽບຮ້ອຍ ຫລາຍ. - ທิวທັດຈາກພານຫ້ອງງາມຫຼາຍ, ອາໃນຢູ່ກໍຮູ້ສຶກດີ
- Xetry (8/5): The facilities are practical. - cafes, restaurants, and convenience stores within walking distance. The area around is a bit busy
- Helex (9/5): Luxury Stay - Spacious and nicely decorated, a comfy place.
- Eida (9/5): - Bilik itu lengkap dgn peralatan, proses check-in berjalan lancar dan pengalaman keseluruhan adalah baik.
- Elsie (9/5): Bright and spacious layout - The staff were super friendly, and checking in was a breeze.
- Eida (9/5): - Bilik bersih dan luas, dekat dgn MRT dan pusat membeli-belah.
- Razali (9/5): Kehidupan Premium di KLCC - Jarak berjalan kaki ke KLCC dan taman. Laluan jalan yg sesak..
- Neko (9/5): Prime location near KLCC - The location makes sightseeing and dining very convenient.
- Kingcle (9/5): Luxury residences - The view from the upper floors is amazing and the layout is modern and practical.
- Denver (9/5): - The indoor space is well-designed and secure. The room prices are a bit higher than nearby places.
- Hansan (9/5): Luxury stay near KLCC - Prime location with spacious units and upscale facilities.
- Bryan (9/5): Elegant experience - Spacious unit with high‑end finishes and excellent location near KLCC.
- Isla (9/5): - Suasana yg selesa dan mewah. Kadar lebih tinggi berbanding pilihan yg dekat.
- HADRIE (10/5): إقامة فاخرة - بشكل عام، كانت الإقامة مريحة جدًا مع أمان جيد وبيئة هادئة رغم الموقع المركزي
- Zeina (10/5): Will do it again - It was a walking distance to three different malls and the main attraction Abosulteky nothing even the view was breathtaking
- Alvian (9/5): Căn hộ hiện đại, sạch sẽ, trang bị đầy đủ, lại còn có tầm nhìn đẹp ra thành phố. - Cơ sở vật chất chất lượng cao và được bảo dưỡng tốt.
- lyna (9/5): 吉隆坡雙子塔附近的高級住宿 - 位置超讚,靠近吉隆坡城中城和百利宮。 這一帶的交通會很擠,尤其是上下班尖峰時段。
- Rudy (9/5): Check‑in process was smooth. - The location is strategic, making it easy to walk to KLCC Park or drive to Pavilion and other shopping areas.
- Leona (9/5): Séjour agréable - Le logement était propre. L'emplacement est idéal si vous voulez être proche des principales attractions.
- Izwan (9/5): Lokasinya bagus - Unitnya bersih dan luas. Kemudahan seperti kolam renang dan gim mmg best dan x terlalu sesak waktu hari biasa.
- Razalus (8/5): Berbaloi utk kawasan KLCC - Apartmen tu kemas, aircon berfungsi dgn baik dan kemudahan asas lengkap. Kelajuan WiFi biasa je.
- Xavier (9/5): 附近有唔少食肆選擇。 - 間單位好新派,床好舒服,夜晚景觀都幾靚。
- Elvina (9/5): 位置棒,买东西吃东西都很方便。 - 房间很干净整洁,住起来很舒服。 浴室门把手不好拧。
- Jansina (9/5): Close to the city center, convenient for commuting. - The room was spacious and really comfortable. It had all the facilities I needed👍
- Cherry Lou (10/5): We had a great time with this place. Good view and the room is super nice. - Location is great and it’s just across the Twin Towers. Everything is perfect.
- Tecklong (9/5): 地理位置便利 - 房间宽敞,布置整洁,居住体验顺畅舒适。
- Lizarza (9/5): - La ubicacion, la decoracion, el tamaño de la habitacion...
- junzen (10/5): KLCC까지 걸어갈 수 있어서 여기로 결정했어요. - 말레이시아 쿠알라룸푸르 골든 트라이앵글 지역 Jalan Ampang에 위치해 있고, Suria KLCC, 페트로나스 트윈 타워, KLCC 공원까지 걸어서 몇 분 거리라서 교통이랑 생활 편의성이 아주 좋아요.
- henry (9/5): Sowohl das Zimmer als auch die Lage punkten in Sachen Praktikabilität. - Die öffentlichen Bereiche sind gut gepflegt, was ein ordentliches und angenehmes Wohnerlebnis bietet. Es gibt kein großes Problem.
- Jaycee (9/5): 房间视野很好,可看到 KLCC - 高端住宿,晚上去泳池拍照真的非常美 提供的浴巾尺寸偏小
- Ruby (9/5): The room is clean - The living and bedroom furniture is well-maintained, the air-conditioning works reliably There weren’t enough power outlets in the room.
- zila (9/5): - You can easily walk to KLCC, the location is spot on.
- Manfa (9/5): Kakitangan mesra dan sedia membantu. - Restoran dan kedai serbaneka terletak di tingkat bawah.
- yinyi (8/5): 这里的景色太美了,尤其是晚上。 - 这款单元的设计现代简约,感觉很清新。 停车位不多。
- Zayyan (8/5): Amazing value for money - The room is spacious, and the bed is super comfy. The fabric on the sofa arm is worn out.
- Chun (9/5): 值得来住 - 可以看到KLCC一带的景色,设施齐全,住起来很安心。
- fizz (8/5): - The room is modern and stylish, with spacious space. It is within walking distance to KLCC, and the location is perfect for tourists. Parking spaces are limited
- Fakhrul (10/5): feels almost like living in boutique hotel. - Incredible location,just minutes walking to KLCC with plenty of options around.
- Lissa (9/5): Spacious and luxurious units - Premium location near KLCC towers, with easy access to shopping and business districts. X
- nell (9/5): The place is conveniently located - The room is spacious and clean, near KLCC.
- Nazrit (8/5): Pemandangannya bagus, dekat KLCC dan pusat membeli-belah - Lokasinya yg baik, boleh berjalan kaki ke taman dan pusat membeli-belah, biliknya bersih dan kemas, kemudahan lengkap. Tekanan air di dapur agak rendah
- Natasha (9/5): 服务人员友善👍 - 房间设计时尚,空间宽敞,还有美丽的景色。 遇到了雨天。。大煞风景😒
- Aida (9/5): Pemandangan yg mantap - Lokasi memang best, cuma beberapa minit dari Menara Berkembar Petronas. Secara keseluruhan ok, tapi tak sempurna utk harga tu.
- Afiq (9/5): Hanya jalan kaki ke KLCC. - Apartemen luas dgn desain modern
- Justin (7/5): 房间宽敞 - KLCC附近舒适的住宿之一!房间设计很有质感,干净又安静。晚上能看到城市灯光,氛围超棒。 就差在电炉不会热,煮不到我的荷包蛋。。
- Max (8/5): Comfortable stay - Close to the Twin Towers, the scenery is beautiful, and the room is modern and comfortable.
- Mikael (9/5): -
- Jaaron (10/5): Terletak bersebelahan KLCC dgn pemandangan bandar yg menakjubkan. - Penginapan yg menakjubkan! Pemandangan Menara Berkembar pd waktu malam sungguh mengagumkan. Segala-galanya dari restoran hingga kedai serbaneka hanya terletak di tingkat bawah. Unit yg elegan dan luas dgn tingkap dr lantai ke siling.
- Declan (9/5): Twin Tower Landscape 🚶♂️ 3 minutes walk to KLCC - The view of the Twin Towers from the balcony is stunning. The room feels new, spacious, and well-maintained, just steps away from Pavilion and Suria KLCC. Parking signs are not very clear, so first-timers should take note.
- KarJoon (9/5): 쿠알라룸푸르 시내 중심부에 위치하여 KLCC 트윈 타워, 애비뉴 K, 수리아 KLCC 쇼핑몰까지 도보로 이동할 수 있습니다. - 객실 디자인은 고급스럽고 세련되었으며, 바닥부터 천장까지 있는 창문을 통해 도시 전망을 감상할 수 있습니다. 건물 아래에는 W 호텔과 연결되어 있으며, 로비와 시설 모두 매우 고급스러워 비즈니스 여행이나 고급 도시 생활을 경험하고 싶은 여행객에게 적합합니다. 체크인할 때 엘리베이터를 기다리는 시간이 조금 길었지만, 전체적인 경험은 여전히 좋았습니다.
- Siti Marlindrah (2/5): All Good & Bad reviews by others travellers was 99% accurate, especially the BAD reviews. Carefull when the propert - The checkin time was 3.00pm, but the property was not able to promise the check in time, with unacceptable reason (stucked in jammed)
- Wyron (10/5): 对面就是双子塔 景色太美了 - 住宿地点无敌,对面就是KLCC!房间宽敞干净,落地窗可以看到城市风景。楼下就是商场还有餐厅,这里出门叫grab也很方便,赞 周末多人,找停车位需要等
- Pienas (10/5): Just Steps from Petronas Twin Towers - The apartment offered a luxurious feel with spacious interiors and floor-to-ceiling windows framing the Petronas Towers, making nights here especially breathtaking.
- Eunus (10/5): A comfortable stay within walking distance to the Twin Towers - The unit was spacious and bright, with both the bed and sofa being very comfortable; at night the city lights from the window were beautiful, and with malls and cafes just downstairs, it was incredibly convenient to enjoy the modern vibe of Kuala Lumpur.
- Maxx (9/5): A Relaxing High-Rise Urban Stay - The unit had a modern minimalist design, clean and neat, with views of the city skyline from the window. It was only a short walk to the Twin Towers, making the stay both convenient and pleasant.
- Kayan (9/5): Premium comfort stay near KLCC - It is only a few minutes' walk from the Twin Towers, and there are shopping malls and restaurants downstairs. The rooms are decorated in a modern and elegant way, the beds are soft and comfortable, and the floor-to-ceiling windows bring excellent city views, which is very suitable for travelers who want to live in the city center. The fan remote control doesn’t work.
- Jaceline (10/5): 奢華又舒適的城市體驗👍👍 - 這個地點真是無法比擬,走路就能到KLCC的MRT站和購物中心,建築的安保很棒,房間現代又時尚,床也非常舒服,晚上從高樓的窗戶看出去,城市的燈光營造了輕鬆的氛圍。
- Edwin (10/5): Luxurious and comfortable accommodation in a prime location - Just near the Petronas Twin Towers, you can easily walk to the KLCC mall and park. The rooftop infinity pool offers an astonishing view, allowing a direct look at the night scene of the Twin Towers. The interior design is high-end and elegant, with extremely comfortable beds, making it a very convenient place to stay. Very satisfied, but the Wi-Fi signal in the bedroom is very weak.
- Deepika (9/5): Luxury accommodation near the Twin Towers - The location is very ideal, with just a few minutes' drive to the Twin Towers and the mall. The space design is modern, with ample lighting, comfortable beds, and well-maintained public facilities such as the pool and gym. The overall experience is very pleasant. The accommodation experience was good, and the environment was comfortable. However, there was a wait time during check-in, and it would be more convenient if it could be faster.
- LockMan (9/5): Luxurious and comfortable high-end apartment - The biggest highlight of Tropicana The Residence KLCC is its proximity to the Petronas Towers, just a few minutes' walk to Suria KLCC and the park. The apartments are elegantly furnished, with complete facilities, and the quality of the pool and gym is outstanding. Overall, the experience of staying here is both convenient and luxurious, and I would love to come back next time. Overall it's okay, but the dining table is a bit small.
- Kyrill (10/5): Premium Condo close to KLCC - The Condo was only a few minutes away from the Twin Towers, with cafes and malls just downstairs, the unit had stylish modern decor, fully equipped facilities, a comfortable bed, and beautiful views from the window, making it perfect for both holidays and business trips. The overall experience was satisfying, but some of the small kitchen appliances were not working, which made cooking slightly inconvenient.
- Jitendra Prabhu (10/5): Luxury Stay Right Next to KLCC - Located steps away from the iconic KLCC and Suria Mall, the residence provides a spacious and elegantly designed unit with plenty of natural light, while the gym, pool, and overall facilities ensure a premium and comfortable experience. TV only has local channels.
- Kaylye (10/5): 奢华地段的舒适公寓 - 公寓就在双子塔附近,走路即可到KLCC商场与公园,房间宽敞高雅,采光充足,楼内配有健身房和泳池,整体入住体验非常高端舒适。
- fairuz (10/5): Luxury and Convenience Stay at KLCC - The condo is ideally located within walking distance to the metro, malls, and attractions, the facilities are excellent, and stylish, comfortable unit makes the stay both easy and enjoyable. Unit spacious enough just the bathroom door a bit spoilt, hard to close.
- ayra (9/5): إقامة مميزة في منطقة KLCC - الشقة على بُعد مسافة قصيرة سيرًا على الأقدام من برجي بتروناس التوأميين وأهم مراكز التسوق، مع مرافق حديثة ووحدة فسيحة وأنيقة، تقدم كل من الراحة وإحساسًا بالفخامة. منظر حوض السباحة من السماء مذهل. لكن المصعد دائمًا مزدحم.
- KENAN (5/5): -
- Jitendra Prabhu (10/5): Amazing location, clean and spacious room - Just minutes from KLCC, with stylish and upscale interior design. Fully equipped facilities including an infinity pool and a well fitted gym
- roslan (9/5): Unbeatable Location, Walking Distance to KLCC - The apartment is in an amazing location, just a short walk to KLCC and Pavilion. Spacious, clean, and well equipped perfect for families. Pool Under Maintenance, A Bit Disappointing
- Michiko (10/5): その場所は優れていて、便利で静かです。 - MRTとKLCCのすぐそばにある非常に便利な場所ですが、ユニットは静かで穏やかです。モダンな装飾、快適なベッド、そしてフレンドリーなフロントデスクが素晴らしい滞在を提供してくれました。
- Edwiny (10/5): Luxury Stay with Iconic View of KLCC - The views of the Petronas Towers were spectacular, and the rooftop pool was stunning. The apartment was luxurious and the host was very responsive. The apartment was great, but we had to wait a few minutes for the elevator during peak hours.
- Margaret (4/5): Disappointing - Location Firstly they ask you in booking.com about your estimated arrival time - don’t bother, because this is ignored.
We informed that we arrived KL around 7am.
Whilst we understood the room would not be ready, we expected them to at least advise about baggage storage or let the staff know our arrival time. Nothing. Reception staff will only assist residents in the building, not guests. We ended up booking another hotel around the corner for the day. We decided to just stay the night in the hotel.
All that was required for this owner is to simply tell us that there would be no possibility for an early check in and we would have book for the night before we arrived - but communication is very poor with this owner…
The apartment was so dirty, scungey scourer on the kitchen sink, dusty shelves, black mould in the shower area, the towels were stained.
We asked for the apartment to be cleaned & this request was rejected.
On our second night we returned to the apartment & the swipe would not work, we had to wait nearly an hour to gain access.
There is no check in staff to greet & again the security who is only there to look after the residents was inundated with booking.com or airbnb customers who he couldn’t help. We felt very sorry for him!
- kodi (10/5): Luxury Living with Iconic KLCC Views - We enjoyed breathtaking views of the Petronas Twin Towers from the rooftop pool and the unit itself was spotless, stylishly furnished, and only minutes away from Suria KLCC. The property claims luxury but some units felt a bit dated
- Caspy (10/5): 舒适又现代的KLCC住宿选择 - 这间公寓就位于双子塔旁边,步行只需几分钟便可抵达KLCC Park与Suria KLCC购物中心,周边还有超多国际连锁餐厅和咖啡厅,地理位置真的非常方便。 尽管位置绝佳,但楼下交通繁忙,白天出门时可能会遇到一些塞车
- Fairuz (10/5): Luxurious High rise with City Views - Restaurants and convenience stores are right downstairs, and KLCC mall is just steps away. The pool looks great, but the water was a bit too cold to enjoy in the evening.
- Eva (8/5): Great views and location but run down and dirty - Great location and views of the Petronas Towers Not very clean. Hairs in bed and bathroom. Broken handle in the bathroom cubicle.
- Ryan (10/5): Exceptional -
- Monica (1/5): Bad - nothing, it was dirty. I insisted on my money back. Nothing like the photos. Disgusting. They moved us to a different building which was much better but need paint and a deep clean. Disgusting dirty, leaks, sheets. Everything
- Mario (10/5): Exceptional -
- Géroux (9/5): The room has a sleek modern design - It’s a 15-minute walk to the KLCC Twin Towers and the unit was sleek and modern, and the high floor offered a stunning unobstructed view of the Petronas Twin Towers at night though there were small issues like water stains near the kitchen sink.
- Alessandro (10/5): The sky pool is stunning; you can swim while enjoying the night view, which is very relaxing. - The room design is very modern, with a Starbucks downstairs, making life convenient. Nearby, there is also The Linc shopping mall which is fully equipped, including a washing machine and kitchen, making it suitable for a family to live in. Shopping, dining, and taking the subway are all very convenient. Some rooms have obstructed views and cannot see the beautiful scenery.
- Jeastin (10/5): can directly see the night view of KL Tower and Twin Towers, and the interior design is advanced. - Absolutely loved the rooftop pool with breathtaking views of the Petronas Twin Towers, and it’s only a 5 minute walk to Suria KLCC and Avenue K shopping malls. The parking lot is relatively narrow, especially it is not convenient for SUVs or large cars to turn.
- Abdul (1/5): Bad - We booked our accommodation through Booking.com, and our booking was showing as confirmed right up until we arrived from the airport. Unfortunately, when we got there, no one showed up to receive us. When we contacted the property, we were told that their contract had already ended.
We were very disappointed, as we were left without accommodation after a long journey. Booking.com should have informed us in advance if the booking was no longer valid. It is very frustrating that the booking was still showing as confirmed until we reached the property.
At the end, they did arrange alternative accommodation for us, but it was not of the same standard as the one we had originally booked. Overall, the experience was frustrating and stressful, especially after travelling.
We hope Booking.com will look into this issue seriously to prevent similar experiences for other travellers in the future.
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