The Platinum Pyramid view inn

Location: El-Helw Canal, Cairo, eg

Star Rating: 9 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Charcoal grill
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, Smartphone as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Fruits
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser
  • Hearing accessible

• Quadruple Room with Mountain View

  Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, Smartphone as well as garden views. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Fruits
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser
  • Hearing accessible

• Double Room with Mountain View

  This double room offers a hot tub. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Fruits
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser
  • Hearing accessible

• Junior Suite With Balcony

  The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Private bathroom

• Double Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, Smartphone as well as garden views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Fruits
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser
  • Hearing accessible

• King Room with Spa Bath

  The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Fruits
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser
  • Hearing accessible

• Superior King Suite

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

Guest Reviews

• Antoni (9/5): -
• D'Asia (10/5): Amazing - Hosea was an awesome host. He exceeded the expectations of my travel plans. He was very welcoming and accommodating. Upon arrival, we received a refreshing welcome drink. Breakfast was provided every morning, and he ensured our safety and transportation was maintained throughout our stay. I will definitely come back!
• محمد (10/5): -
• RYD (9/5): -
• Irina (9/5): Perfect view and very polite service in an authentic area of Cairo - Amazing view from the Royal Suite! We had dinner and breakfast with a view of the Pyramids — it was the highlight of our trip. I didn’t mind a few small imperfections because the overall experience was truly special. The service was very kind and helpful: they prepared breakfast, arranged our airport transfer, and were always ready to help with anything we needed. The room had everything necessary for a comfortable stay. The area near the Pyramids is not very modern or comfortable for tourists, but if you want to see the real, raw Cairo, this is part of the experience. A small suggestion for the hotel: it might be nice to refresh the towels.
• Khadir (10/5): -
• Netherlands (7/5): Erg genoten en een gezellige avond gehad met de manager. - De locatie voldoet aan wat er wordt gecomuniceerd. De prijs kwaliteit verhouding is helemaal in orde. Het ontbijt werd op de kamer afgeleverd en was erg royaal. De manager neemt alle tijd voor je. Omdat we vaak lange avonden maken met meetings en bezoeken, sliepen we overdag uit. Ontbijt werd keurig gebracht op de kamer, maar daarna werd de kamer niet meer schoongemaakt en moesten we vragen om handdoeken. Dat verliep allemaal prima. Engels (met uitzondering van de manager) is niet zo goed maar met handen en voeten kom je een eind. Al met al voldoet deze accomodatie aan de prijs kwaliteit verhouding.
• Aysel (4/5): - Temiz çalışmalar güler yüzlü Fotoğrafta görünen manzara yoktu 3 günlük tuttuk bir gece farklı odada kaldık biz ekstra ücret verip daha geniş oda kiralamıştık odayı başka birine vermişler konumu çok kötü korkunc bir mahalle asansör bozuk
• laury (1/5): - horrible Le personnel a apporté gratuitement le petit déjeuner dans la chambre de mon amie et de ses enfants, alors que moi et mes enfants avons dû réclamer notre petit déjeuner trois fois. En arrivant dans la chambre, un employé m’a même demandé de payer 13 $. De plus, mon taxi m’attendait pour partir en activité lorsqu’on m’a demandé de ranger immédiatement ma valise car l’hôtel s’était trompé de chambre et je devais changer. J’ai expliqué que je le ferais à mon retour car j’avais une visite prévue aux pyramides. L’employé n’a cessé de m’appeler au point que j’ai dû quitter mon activité. En compensation, il m’a proposé soit 50 $, soit un dîner à l’hôtel. Une fois revenue, j’ai fait le nécessaire, mais je ne l’ai plus jamais revu et il n’a jamais répondu à mes messages. Résultat : j’ai perdu du temps, dépensé de l’argent inutilement et subi un véritable manque de respect. Cette expérience a été très décevante, surtout en voyage avec mes deux enfants.
• Egbune (9/5): Excellent ☺️ - I had a wonderful time Staying here, Husein was very helpful with arrangements From the airport down to the hotel, making sure we don’t lack anything in the room Always checking up on us from time to time Breakfast was good I will Recommend this Property ✅✅✅ Nothing Everything was okay
• Elsaiedy (8/5): -
• Ronja (9/5): Et meget fint hotell med hyggelige og flinke ansatte for en god penge - Et fint rom med flott utsikt til pyramidene. Vi ble servert en god frokost på takterrassen. Personalet var svært imøtekommende og hjelpsomme. En spesiell takk til Hussein og Mamdouh som møtte oss på flyplassen pg hjalp oss med planleggingen av de neste dagene, også transport fra Kairo til Hurghada. Lekkasje fra jacuzzien da vi prøvde å ta i bruk denne.
• Remi (10/5): Perfect stay with friendly service and great location - Everything! I had a wonderful stay at this charming apartment-style hotel. It feels more like a welcoming home than a traditional hotel, with a warm, family-style atmosphere. A special thank you to Hussein, Adham, and Ahmed, they were absolutely brilliant. I’m usually terrible with names, so the fact that I remember theirs says everything about how exceptional they were. Their kindness and attentiveness made my stay extra special. Breakfast in bed was delicious, and they were incredibly accommodating, even serving it at 2pm after I’d been out early. They also arranged complimentary airport transportation (for longer stays), which was a lovely bonus, and I received the cutest souvenirs before checkout. Best of all, it’s just an 11-minute walk to the Great Pyramids of Giza. Great value for money with exceptional service. The only minor issue was the shower handle holder was broken and left hanging, but it didn’t really affect my stay
• Brixhildo (10/5): Great stay - We had a great stay. The place was clean, comfortable, and exactly as described. The best part was the host, Hussien — very responsive, kind, and genuinely helpful with everything from check-in to local tips. You can tell he cares about guests having a smooth experience. Would definitely stay again. Nothing
• Sarah (10/5): Comfortable, amazing staff & hassle free - Hussein and ahmed where very kind nice people, really made us feel comfortable & also went out of there way to give us gifts at the end of our stay. We really enjoyed our stay! Hassle free from the staff too which made it even more relaxing We originally booked a room with a balcony, and got told we were upgraded , unfortunately there was no hot water for shower or hot tub and had to change suite with no hot tub( we didn’t mind) I will say that we originally booked a different hotel but I think they own 2/3 different ones and it was still beautiful and probably one of the best places you will find in Giza for the price range.
• Sherif (10/5): -
• Beverley (10/5): A room with a view of the pyramids exceeded our expectations. - This accommodation Is excellent value for money. If you’d like to stay in an accommodation in Giza close to the pyramids with a view from your balcony, this is the place for you. Immediately upon entering you receive a warm welcome and feel at home. Our room was spacious, clean and well fitted out this exceeded our expectation. The view of the pyramids from your balcony is mesmerizing. We have to mention the hospitality that you receive. It’s very genuine and very refreshing. Breakfast is brought to your room on a tray and ordered the day before Here’s a tip have one local breakfast tray and one Continental. There are other small gestures, which I won’t mention and leave it as a surprise for you. Thank you to the wonderful family that run this accommodation it was perfect. Nothing
• 大沢 (10/5): 完璧 - スタッフが素晴らしかった シャワールームにドアが付いていないこと
• Jack (10/5): - We stayed one night at The Platinum Pyramid View Inn as two couples, and it was a wonderful experience. The view of the pyramids from the room was absolutely amazing — waking up and seeing the Great Pyramids so close was unforgettable. The room was clean, comfortable, and well prepared for our short stay. Breakfast was very good, fresh, and tasty, with a nice variety to start the day. The staff were friendly, helpful, and made us feel very welcome. They also organized a great private tour for us to visit the Great Pyramid of Khufu and the new Grand Egyptian Museum. Everything was well arranged, smooth, and enjoyable, which made our time in Cairo even more special. Nun
• Denisa Alexandra (7/5): -
• Feras (10/5): -
• Fatima (10/5): Super séjour à refaire - Une vue magnifique une chambre très propre et décorée avec goût Rien
• Mohamed (8/5): اطلاله خلابه مع فطار مصرى رائع فى اروع مناطق مصر السياحيه - اولا الغرف نظيفة جدا والمكان من الداخل جميل جدا مع الاطلاله على الهرم ووجود جاكوزى داخل الغرفه كان رائع المنطقه ممكن تكون دوشه للبعض وازعاج ولكن مش سبب انك متجربش المكان الجميل دة
• Hamsa (10/5): Best place to stay - Great stuff super friendly. Breakfast was very well. I found a really worm Welcome from everyone Non
• Yongyu (10/5): 热烈欢迎 - 我在 Platinum Pyramids View 只住了一晚，但体验非常棒。酒店 非常干净整洁，而且从 机场接送开始就感受到热情的欢迎。早餐 特别好吃，丰富又新鲜。 在入住期间，酒店还帮我安排了参观 金字塔 和 全新的大埃及博物馆（GEM），整个过程非常顺利、专业，让我的短暂停留变得非常难忘。 非常推荐给来开罗的游客 没有
• Sherif (9/5): -
• Sherif (10/5): -
• Inessa (10/5): I enjoyed my stay! - This hotel is an amazing option for the price. It has a great view of the Pyramids and is only a 10–15 minute walk away. The staff are very kind and welcoming, and the place is comfortable and cute.
• Mohamed (9/5): Superb - I would really like to add that lamia was very superficial for mKing the room comfy enough for my request Thanks for the great hospitality
• Gertaras (10/5): Overall experience was really nice, special thanks to Kareem for helping us out in different situations, very high level - Me and my future wife loved it, it was a fantastic room with a bubble bath, breakfast in the room, the view was fantastic, nice personal, nice service! Well done. There was a little issues at the beginning, some sort of misunderstanding between the stuff, but at the end of the day all was fixed, thanks to quick personal respond.
• Haitham (10/5): - Fantastic place appreciated to all staff for their great hospitality and efforts especially Mrs.Lamyaa
• عبدالملك (9/5): اقامه مريييحه وخدمه سريعه ولطيفه 👍🏽 - مددت ليله عندهم لان الصراحه نااس محترمين وخدومين وبشوشيين جداا وذا اللي ريحني للفندق للامانه شكر خاااص للاستاذه لمياء والناس اللطيفه اللي معاها 💗
• Adriano (10/5): - Very comfortable The hotel is very clean, the reception staff are friendly and helpful with anything you need, the hotel is tidy and smells lovely, and a big thank you to Miss Lumi for helping us with everything. This won't be my first time, and I highly recommend it.
• عبدالملك (9/5): مريحه وتعامل حلو 🫶🏽 - فندق لطيف والناس اللي بيشتغلو فيه لطيفين ❤️
• Marko (10/5): -
• Naeem (10/5): - استاذة لمياء ما قصرت في الاستقابل و اخلاق وذوق و انبسطنا في المكان رايع و مريح و عالشارع
• Jack (10/5): - Good team work. Clean . Great view .. lovely breakfast Thank you guys to make our vacation right . Special thanks for Timo Nothing just Cairo traffic
• Shadab (8/5): Mr. Ahmed is a really good man, asks what time do you need your breakfast in the room and exactly at that time the break - The room interior The location was showing different, and it was very difficult for us to find it.
• باسلم (10/5): - انصح وبشدة فندق جميل و فطور على الوقت ونظيف و اطلالة جميلة شكر خاص للاستاذة لمياء على اخلاقها الكريمة
• Adriano (10/5): - Really amazing A very beautiful place, the rooms are very clean, the reception is wonderful and friendly, and they work to make you comfortable. I recommend everyone visit this hotel.thank mis lomy
• Déborah (7/5): -
• SERGEI (10/5): - Дружелюбный персонал, ненавязчивый Номер чистый
• Saleh (8/5): -
• Soha (7/5): - Friendly staff and good place comparing to the price
• Alyammahi (1/5): - I didn’t like it
• Alyammahi (1/5): - الفندق مش مريح
• Petra (8/5): -
• James (10/5): Great experiance of Egypt and lovely clean safe space to spend our time - The views are exactly like the pictures suggest, amazing. Host was great, and breakfast was a lovely spread of local cuisine. We found a lovely safe space in our apartment away from the bustling city of Giza Giza itself is very noisy and people love a honk on the horn, if you’re a light sleeper bring earbuds
• Ahmed (10/5): - شكر خاص الاستاذه لمياء على استقبالها وحسن ضيافتها . والسلوك الجيد مع الابتسامه لا شى
• Lorenzo (7/5): -
• Gerges (10/5): -
• Hubert (10/5): Jak kiedyś wrócę do Kairu znowu się tu wybiorę - Było wspaniale piękny widok na piramidy i wana z hydromasażem Czasami problem z internetem
• Nijhum (10/5): I had a wonderful stay at the Pyramids View Inn — the view of the Pyramids and Sphinx right from my room was absolutely - Clean, friendly people and welcoming. Amazing price. The elevator sometimes was faulty
• Mourad (10/5): Perfect - Everything was. Good . Breakfast was excellent Nothing as well
• Gerges (10/5): ممتاز - افطار ممتاز و مكان نظيف جدا و مريح
• Hussein (10/5): -
• Gerges (10/5): -
• ابوانس عثمان (10/5): -
• Mohammed (1/5): -
• matmour (10/5): Que demande le peuple - Le personnel et au petit soins je n’est manqué de rien il faisait attention à moi la vie étais magnifique je recommande à 1000%
• bakr (9/5): -
• Yousry (10/5): Exceptional -
• Daniel (10/5): Very good location near the pyramids, with very friendly staff including Lamia the reservation manager and Boody who hel -
• Ahmed (10/5): Exceptional -
• Ahmed (10/5): Very good upon price - Very clean and good
• Matthew (9/5): Perfect for a budget hotel near the pyramids, I’d happily stay again, when you turn up your expecting the worst but the - Aircon was really good, rooms is very nice, beds were comfy, bathroom clean and shower was really good. Only issue was finding the hotel on the map it is in the right area but it’s the first floor up and we didn’t realise until a local helped us.
• Adriano (10/5): Exceptional - The place is very clean and close to the pyramids. Everything is beautiful in this place. The reception is more than excellent. The staff are wonderful and help you with anything. I will advise my friends and family to visit this hotel.
• Anne (8/5): Very enjoyable, exciting, perfect location to see Pyramids - Excellent breakfast, amazing variety.
• Omar (3/5): Poor -
• Sherif (10/5): Exceptional -
• Kubashnee (9/5): Superb - The rooms are good value for money. Very clean and neat. The bathrooms were very clean, too. Very close to the pyramids. Reception needs to be improved and the elevator. Borh are very run down and raggity. The rooms next to the main room is not good if you want a good night's sleep. Very noisy and impossible to sleep.
• Rosalind (10/5): Exceptional - Amazing room, huge balcony with fantastic view of the pyramids. Jacuzzi bath was also great. Large breakfast delivered to us on the balcony. A perfect stay!
• Zafaran (9/5): The platinum pyramid view hotel - Amazing Stay with a View to Remember! The Platinum Pyramid View Hotel was absolutely amazing! The staff, especially Lamia and the the other ladies on duty (hope I spelled that right), made us feel so at home—nothing was too much trouble. We had a stunning view of the pyramids right from our balcony, which made the experience even more magical. After long, tiring days exploring, the spa bath was such a treat and so worth it. The breakfast was delicious every morning, and the hospitality overall was beyond expectations. Thank you once again for making our stay unforgettable! Shop on the corner had everything u need was a bonus and kfc and pizza hut just accross the Rd next to pyramids
• Shahrin (10/5): Excellent - Lomy and her team were very hospitable, ensuring my stay unforgettable.
• Ajith (10/5): Exceptional - Good Rooms, very good people, good service, special thanks to Mr. Boody and Mrs. Lamiya for the service offered. Nothing
• Sherif (10/5): Exceptional - Location, stuff, room size, cleaness
• Reynaldo (9/5): Superb - My visit to Cairo last March 28-April 2 2025 was made even more memorable thanks to my wonderful stay at the Platinum Pyramids View Inn. Its location is truly unbeatable for anyone wanting to immerse themselves in the wonder of the Giza Pyramids – a mere 10-minute walk to the entrance of the complex! The convenience of being so close to souvenir shops and a papyrus museum was also a fantastic bonus. However, what truly elevated my experience at this inn was the exceptional staff. From the moment I arrived, I was greeted by Saif, the receptionist, whose reliability, extensive knowledge, and cheerful and friendly demeanor set the perfect tone for my stay. He was always ready with helpful information and a welcoming smile. I also want to commend Adham, who was incredibly attentive and always ensured all our needs were met with promptness and care. The delicious and hearty breakfast prepared daily by Mahmoud was another highlight, providing the perfect fuel for exploring. Furthermore, the support and efficiency of the manager, Boodi, were truly appreciated. He expertly arranged our day trip to Alexandria, ensuring a seamless and enjoyable experience, complete with our ever-reliable driver, Yousef. The entire team at Platinum Pyramids View Inn, from Saif and Adham to Mahmoud, Boodi, and Yousef as well as Faragh and Lamia, created a warm, welcoming, and truly unforgettable stay. Their dedication to guest satisfaction is evident in every interaction. I wholeheartedly recommend this inn to anyone visiting Cairo and look forward to returning on my future travels!  Generate Audio Overview The building maybe outdated from the outside but it was comfortable inside
• Eleslambouly (10/5): Exceptional - Very comfortable and very nice 👌
• Emma (1/5): Bad - Didn’t stay long enough to find out! Firstly had a nightmare trying to find it! Booked 2 rooms.. a king suite and a king whirlpool bath. Both available at slightly different prices. Arrived at the hotel to be told we had booked the same room twice… and regardless of that it wasn’t even available and gave us a story about the previous guest still occupying it after a flight delay. Offered us 2 other rooms (which were available when we booked at half the price of the upgraded rooms) with a discount of $28 so still 4 times the advertised price. One was a shoe box with no balcony. Couple of young lads on reception who had no idea how to deal with the situation and put me on the phone to a manager who was quite pushy. We decided to leave as we felt that the rooms we had originally booked were never available and we were being conned into paying premium rates for their standard rooms in a panic of having nowhere to stay!! Fortunately our Egyptian friend had taken us to the hotel and was there with us to drive away again! I guess anyone arriving in a taxi would have felt pressured to have just accepted to rooms they were offering! I hope nobody else is taken in by this!!
• Sherif (10/5): I would recommend that hotel anytime for couples and singles. Great place great location - Staff very friendly. Lamia and zeyad everyone. Location great. Clean rooms.
• Hali̇t (8/5): Very good -
• Matt (10/5): Saif the man! - Visited Cairo with my daughter to see the pyramids, picked this lovely hotel room with a jacuzzi overlooking the pyramids, the room was super clean. Most of all that made this trip memorable was, Saif, a young smart gentleman that helped with everything we needed. Walked us from the hotel to their sister restaurant every night as he didn't want my daughter to be in any sbagee of the busy traffic. Organised our tour for 2 days. Even fixed my shoulder bag which I had broken during me earlier trip, for free! Saif is an absolute gentleman and I would visit just because if him! Thank you! Traffic can be a bit loud, but if you are walking and exploring all day you will be to tired to hear it anyway.
• Ahmad (10/5): Exceptional -
• Ahmad (10/5): Exceptional - Staff, specially Lamya’a ,Maryam , om Zeyad. And the security guys down stairs.
• Adel (8/5): Very good -
• Mahmoud (7/5): Good - The location and the luxurious room The breakfast is boor
• Mariam (10/5): nice - nice nothing
• Sherif (10/5): Very convenient hotel for staying in, great stuff and spacious clean rooms. All in all we had a great stay. - Location is great. Staff are great and rooms clean and spacious
• Sherif (10/5): Exceptional -
• Sinsemillia (7/5): If you are staying in Giza you should understand what you’re going to get. Nothing amazingly fancy just basics of what’s - The location was amazing. The staff were helpful. The shower water was heavily chlorine based. As my family has sensitive skin showering was an issue. The balcony door was broken and could not lock. Staff were amazing at trying to resolve this but it never was.
• Rana (10/5): Exceptional -
• Ekraj (10/5): Exceptional -
• Saven (10/5): My visit was Amazing! 😊 - My stay at the platinum hotel was so amazing. The view was top tier. The Team was extremely inviting, loving, caring, helpful and joyous to me during my stay from the day I arrived until I departed. They were always assisting and willing to go the extra mile in making me feel at home. mariam and Seif was an exceptional hostess always offering a warm bright and comforting smile and positivity along with her colleagues 😊 I definitely recommend Mr. Mohammed as a tour guide. He was very knowledgeable and passionate about accent Egyptian history, he made me feel like family and the experience of the sites we visited was very enlightening. Hands down this was the best display of hospitality I have experienced anywhere I have been. I will definitely stay here again in the future! Thank you to my The Platinum Hotel family! Special Thank To Mr Adam
• Adriana (10/5): It is very nice meeting you there Adam, I spent an unforgettable time there. You made my stay perfect. - What an amazing place to stay. The breathtaking view over the pyramids inspires everyone to think and reflect. What's the best about this place though is the people. The personnel was so friendly and warm and they will leave you with only positive feelings. With a special thanks to Adam, Mahmoud, Seif. Thanks for making this trip awesome, you are in my heart 🙏❤️ Nothing 😊
• Tiffany (9/5): I would stay again so if your are thinking about it please book. - The staff was super helpful and accommodating. The area was not was I expecting a little rough but inside the place was very nice.
• Lauren (10/5): 100/100 Recommended This Hotel ❤️ -
• Hang (10/5): Exceptional - A very beautiful hotel and I highly recommend it
• Damir (10/5): Exceptional -
• Hussain (10/5): Exceptional -
• Mohamed (6/5): Pleasant - The staff, especially the owner, was unfortunately unpleasant and made us feel uncomfortable. Strange things happened that I have never encountered in any other hotel, for example: I’m not sure if they have only one food tray! Several times, someone from the staff would come and ask for the tray as if it were the only one they had, and you don’t even have enough time to finish your meal! In the end, I gave them the tray, and we barely ate anything to avoid the hassle! Before leaving, they stopped us to check the room first. I asked why, and they said that someone had previously stolen the TV remote! Honestly, I don’t know what to say about this, a strange way to deal with guests... Make sure to check the room before paying to ensure cleanliness.

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