Universal's Terra Luna Resort

Location: 5500 Epic Boulevard, Orlando, us

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Hot tub/Jacuzzi
• Car hire
• Currency exchange
• Non-smoking throughout
• Concierge service
• Kid meals
• Heated pool
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• 24-hour security
• Delivered food - securely covered
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Covered parking
• Secured parking
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Hearing Accessible Standard Room (Includes Early Park Admission*)

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Hearing accessible

• Mobility Accessible Pool View Standard Room, w/ADA tub (Includes Early Park Admission*)

  Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as pool views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Hearing Accessible Pool View Standard Room (Includes Early Park Admission*)

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as pool views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Hearing accessible

• Pool View 2 Queen (Includes Early Park Admission*)

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as pool views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Standard 2 Queen (Includes Early Park Admission*)

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Upper floors accessible by elevator
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Di-an (10/5): -
• Ricardo José (10/5): -
• Derek (10/5): -
• Tracey (10/5): Spectacular hotel, can’t wait to return next year! - Cleanliness , friendly staff, location for parks, pool area very spacious and lively. Food choices for breakfast very limited.
• Hannah (7/5): -
• Benjamin (10/5): -
• Andrea (10/5): - Everything Nothing
• Farney (10/5): - Tudo.
• SOLORZANO (10/5): -
• Juan Carlos (10/5): - La Limpieza
• Paul (8/5): Good for visiting Universal parks and having a great pool area to return to - Liked the early entry to parks and the courtesy shuttle bus. Hotel extremely clean and well looked after. Pool staff excellent with lifeguards ever present whilst we were there Location not great if you like to walk out for dinner, factor in lots of Uber trips. Universal Drive is too far to comfortably walk in the heat and no shuttle Gets busy at the weekend with guests quite loud in the corridor at 3:30 in the morning !
• Veronica (10/5): -
• Tanya (10/5): -
• ROBERTO (10/5): Definitivamente mi hospedaje para futuras visitas a Orlando - Un hotel muy bien pensado en todos los aspectos, moderno, excelentes instalaciones e inmejorable atención al huesped por parte del personal del lobby y demás áreas. No incluye desayuno, pero tiene sentido ya que la mayoría sale muy temprano a los parques. Aún así, cuenta con excelentes opciones de café y restaurante.
• Tyler (8/5): -
• Jennifer (10/5): -
• Sonya (9/5): -
• Falone (10/5): -
• Christi (10/5): -
• Loaiza (10/5): - Everything 😍 Anything
• Margareth (10/5): Muy bueno - Que está en una ubicación perfecta para ir a los parques No había opción de desayunos sanos
• Yolanda (8/5): - Food was ridiculously expensive from the little shop.
• Marcos (10/5): -
• Andrei (10/5): - Awesome Awesome
• Laura (9/5): -
• Diego Roberto (10/5): -
• Hamilton (10/5): -
• Angela (5/5): I won't do it again - Very clean Not helpful with my request for an additional night stay. Booking.com blamed it on Terra Luna. Terra Luna blamed it on Booking.com. Lack of communication between third party and resort left me angry when. I should have been having a great time on vacation.
• Pablo (9/5): -
• Divikia (7/5): -
• Tracey (10/5): -
• Bruno (10/5): -
• Erika (10/5): Stop scrolling—this place made our vacation effortlessly perfect, and we’d come back in a heartbeat! - We had a great stay at Universal’s Terra Luna Resort! The hotel and rooms were clean, modern, and very well maintained. The staff was consistently friendly and helpful, which made the experience even better. The overall atmosphere felt relaxed and not overly crowded, which we really appreciated. Even though it’s located right next to Universal Epic Universe, the area had surprisingly little traffic, making it easy to come and go. The shuttle buses to the parks were convenient and stress-free, so getting back and forth was a breeze. The pool area was another highlight—very relaxing, with a sand area, ping pong tables, and a grill where you can order food, making it a fun place to unwind. We also got lucky with early check-in since our room was ready, which helped us kick off our vacation that much sooner. Overall, a wonderful stay and we would definitely come back!
• Felix (10/5): Let bit expensive on food at food court but in all was awesome experience - Beautiful and Clean Had to buy breakfast instead of complementary breakfast
• Nestor (7/5): -
• Natallia (7/5): Would come again and would try to use the pool this time! - Liked the room, the ease of transportation to the parks. Everybody on staff was extremely friendly and helpful. Having Universal store at the hotel is a bonus. Market place foods had no prices marked, didnt like that. Gives you "take it or leave it" feeling.
• Karen (10/5): - The price did not include breakfast. Irene at check in was extremely helpful and ensured we had all the information we needed. She also gave us a free drink for my daughter's birthday which was a lovely surprise. The cafe staff were lovely too and couldn't do enough to assist us. I love the theme throughout the hotel and our room was very comfortable with a great view. The cost was pretty high.
• Mustafa Ozan (8/5): - Great resort, very close to universal parks and great shuttle service. I wish the pool and jacuzi area stay open for longer though
• Nuñez (8/5): - Sus buenas instalaciones Se daño mi cerradura y demoraron en abrir
• Lorrie (8/5): - At our recent stay at Terra Luna, we loved the check-in staff. They were very friendly and patient. We also liked that there were plenty of pool chairs and the staff at the pool and in the cafe, were friendly and helpful. The rooms were clean and comfortable. I also liked the casual vibe and although the lobby was busy, the noise level was manageable when sitting in the common area. Although close to Epic, it is about a 15-20 min bus ride to CityWalk. The food choices are limited.
• Cesar (10/5): Un hermoso viene de cumpleaños -
• Huiyi (10/5): -
• Patti (9/5): Súper cómodo, moderno, cerca del parque y practico - Área de piscina y loby Todo es muy lindo
• Hale (10/5): It was a perfect trip to universal for our family the hotel was great after a long day clean and comfortable - We loved everything about our stay here
• Cynthia (7/5): Esperaba más … - Las instalaciones son nuevas y muy bonitas … No nos hicieron el servicio de limpieza , siendo el tercer día que ya estábamos ; dicen que fue un erro r y se disculparon … Burocracia porque pedimos una noche más y tuvimos que hacer el check
• LAURA MARCELA (8/5): Agradable. - El diseño, hotel, habitaciones y restaurante. No le realizan limpieza a la habitación todos los días. Es muy triste llegar cansando a la habitación y encontrarla desordenada, sin hacer las camas etc.
• Lukasz (9/5): -
• Dayana (10/5): Excelente - Lo cómodo y queda súper cerca a los parques Todo es bueno
• Bettina (9/5): Linda experiencia en familia en un hotel de universal - La ubicación es excelente detrás de Epic El servicio de transporte a los parque funciona con buena frecuencia y te permite ir a cualquier lugar de universal cuando quieras ( no hay horarios limitantes). Las habitaciones muy lindas, sin alfombras que generen problemas de alergia y malos olores. En general el hotel es muy nuevo y está hermoso. La pileta es preciosa Que el desayuno deba pagarse aparte, aunque hay un par de opciones para elegir Que deba pagarse el estacionamiento y el costo elevado que tiene, aun alojándote en el hotel. Debería estar incluido en el precio de la habitación.
• Diane (10/5): Very nice resort.. shuttles were a plus - Very clean I liked everything
• Tal (10/5): - A new, clean hotel close to Epic Universe, with shuttles to all the parks. The pool is excellent. nothing
• Frida (10/5): It was excellent - The pool Nothing
• Nhung (10/5): A stylish and comfortable stay with great service—I would absolutely return. - The property was beautifully designed, modern, and very well maintained. The staff were professional and welcoming, and the location was perfect for accessing the parks. I especially loved the overall atmosphere—it felt both vibrant and relaxing. Nothing major
• Mesilla (10/5): Fenomenal para relajarte - Todo especialmente las habitaciones y la ubicación
• Cesar (8/5): - Es nueva
• Kristina (10/5): good value hotel - the beds were really comfortable, Good selection of food to buy, good shuttle to universal
• April (10/5): -
• Siovonne (10/5): -
• Germán (10/5): Excelente hotel - Ubicación perfecta para visitar Universal. Hotel nuevo, confortable, con todos los servicios. Todo en su justa medida. Volveremos sin dudas. Nada, todo perfecto
• Laszlo (8/5): -
• Donald (10/5): Awesome resort! - Everything! Was a beautiful place to stay!
• Debra (8/5): Great location - It was close to the theme parks and the convention center that my daughter had a cheer competition at. The rude employees at the cafe side of the market and the beds aren't very comfortable but it is a hotel. Don't order the pizza it is a personal sized pizza for $17 😂 very disappointed at 10:30pm
• Jen (9/5): Very clean property with excellent staff interactions - Cleanliness Limited food options
• Jeremy (8/5): -
• Altantuya (9/5): We enjoyed our stay - Convinent location and close to park, shuttle bus Pillow was too big and uncomfortable.
• Hans-Karl (10/5): - Super
• Cynthia (5/5): - La cercanía , las instalaciones No me limpiaron la habitación, tiene política pasando un día sin embargo pasaron dos días y no le hicieron, me cargaron dos veces por error la cuota de reserva
• Jefferson (9/5): -
• Nuria (10/5): - Las habitaciones no están suficientemente insonorizadas
• KaTosha (9/5): -
• Marianne (8/5): Great location, wonderful staff. - Staff very friendly and welcoming. Room was nice, spacious and clean. Beds very comfortable. The free shuttle to Epic Universe was very convenient. We could have done without the load music in the pool and terrace areas during evening swim or wanting to enjoy breakfast on the terrace.
• Kelia (9/5): -
• Pamela (8/5): - Super clean and staff was friendly The pool was pretty basic, would have been nice if there was a slide or activities for kids. The hot tub was also drained when we first got there.
• Ignacio (9/5): -
• ADRIANA (8/5): - I think the should have some water slides for adults and children. The cafeteria has room for improvement. More better quality and Food was not enough warm.
• ANTONIO (10/5): -
• Jaime (10/5): -
• Keith (10/5): -
• Ivana (9/5): Perfect stay during Epic Universe visit - Offered everything we needed. Shuttle system worked perfectly. Nice rooms. Breakfast options were good too, including vegan ones.
• Susan (10/5): - They were very friendly. My granddaughter went complained about noise of kids running in hall. They fixed it right away. N/a
• Maria (10/5): - Excelente todo .. hermoso ambiente muy familiar y la atención de 5 estrellas.. gracias El área de la piscina espectacular todo las habitaciones súper limpias el área del lobby muy lindo.
• Jessica (7/5): Good but hotel as mid - Rooms have very little noise filter - hallway noise was loud/ noise from above was disruptive. When guest was knocking on door next to us - it sounded like it was our door - loud
• Morello (10/5): -
• Zhenyu (9/5): -
• Tania (10/5): -
• Sofie (8/5): -
• Joanna (9/5): Very nice hotel. It is new, modern and clean. Very convenient for Epic. Little longer ride on bus to other Universal par - New, sparkling clean, modern with comfortable beds and nice pool area. Nothing
• Elizabeth (10/5): -
• Brian (6/5): -
• Silvina (10/5): - La ubicación y la atención. Todo impecable y nuevo
• Fernando (9/5): - All good Nothing
• Guest (8/5): -
• Brittany (10/5): I would totally stay there again due the rooms were so nice, very clean and very nice people - Very nice and very nice place to stay due to they keep it clean and very nice people N/A
• Latish (8/5): -
• Fred (10/5): -
• Priscila (9/5): Excelente, recomendo. - Croissants e cupcakes. Falta de opções mais saudáveis.
• Rafael Mauricio (10/5): -
• Robert (8/5): Room clean tidy, good location. Food hall pricey! - Location to Epic Universe!! Food hall was very expensive.
• Qian (10/5): -
• Judith (9/5): Clean, well-appointed room, but noises from surrounding room was noticeable. Great pool! - N/A N/A

Photos