Luxurious View on Santa Croce

Location: 10 Piazza di Santa Croce, Florence, it

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 01:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Private check-in/check-out
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Shopping on site
• Free wired internet
• Internet access
• Wine release events
• Guest education on local ecosystems and culture

Rooms Available

• One-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

Guest Reviews

• Iana (1/5): - It was horrible experience
• Roberta (6/5): -
• Vallortigara (5/5): -
• cancihan (6/5): -
• Stella (7/5): Location was fantastic and host was exceptional and very kind - Lorenzo’s (the host’s) kindness, accessibility and willingness to help Cleanliness - very dusty and a little outdated
• YALÇIN (1/5): - Yes, the location is very nice. However, in Florence city center, everything is already quite close to each other, so location alone is not a major advantage. In terms of accommodation quality, as someone who has stayed in around 35 different places through Booking.com, this was by far the worst experience. The furniture is very old, and many items were not functioning. For example, there was only one wine glass in the kitchen, and the coffee machine was not working. Additionally, the beds were very uncomfortable, and the bed linens looked old, poorly maintained, and unclean. On top of that, the noise level was unbearable. Because the building is very old, even normal footsteps from the upstairs apartment could be clearly heard inside, making it almost impossible to sleep. Overall, this was the worst accommodation experience I have ever had.
• VERONICA (4/5): -
• Stan (7/5): -
• Megan (3/5): I wouldn’t stay here again mainly because of the mould issues and the smell but it is in a good location - Location was good There was a bad smell throughout the entire apartment. mould on air conditioning in bedroom and leaked water so we couldn’t use it . lounge was very dirty and smelled bad . Power went out multiple times from electrical fault and we had to keep resetting at fuse box on the ground floor of the building , luckily my husband is very tall as this was not easy to do . Washing machine seemed to be tripping it so wasn’t able to wash our clothes. Only one set of batteries to use for each remote control, this was just annoying. Management replied quickly with our concerns but no offer to fix issues just instructions of how to reset power and no offer to fix aircon or washer and was told to keep doors and windows closed in regards to the smell.
• Gilberto (6/5): -
• Camilla (7/5): - location was fantastic. so nice to look over the square, great restaurants on the doorstep. When we arrived the cot was not there already which we needed for our child to sleep. Also the cleaner was still cleaning when we arrived (we weren't early) Then the cleaner stayed for another 90 minutes to finish cleaning which definitely wasn't ideal! So maybe check this with the hosts when you book/ make sure the cot will be there before too if you need it like we did.
• Gary (7/5): - Location fantastic, large apartment, everything you need for a few days Arrival- not ready, had to wait 2 hours to enter the property which had not been cleaned. Left the apartment and received notice nearly 4 hours later from host to notify the apartment was ready 6.45pm!! Host didn’t seem bothered, feel this is a regular thing. If he’d have been upfront about a potential delay and cleaning issue we wouldn’t have minded and arranged our day accordingly. Instead we wasted time trying to find out what was going on. As other reviews have stated washing machine doesn’t work.
• anne (9/5): Excellent! - La proximité du centre historique et le style ancien de l’appartement
• Acheson (9/5): Superb - Great location! The team was helpful! the couch was uncomfortable but I was out a lot.
• Cinda (8/5): Comfortable apartment, great location, amazing view, but not "luxurious." - This was a very nice and convenient apartment right on the Piazza Santa Croce. Pretty clean and neat with a wonderful view and a great restaurant right down stairs. Easy walking access to many of the sites Florence has to offer, and while those places are packed with people, this area wasn't overly crowded and had a nice neighborhood feel. There was a family festival set up in the piazza the day we arrived. Fun to watch from the windows of the apartment. By nightfall, the fair was gone, the people were gone, and by late night, it felt like we had the whole piazza to ourselves! Just comfortable and enjoyable. While the listing for this property uses the word "luxurious," I would not. It was perfectly acceptable and we enjoyed our stay, but it was more an authentic simple apartment. There is no lift, so be sure you can do the stairs - just one flight. We scheduled with the hosts to meet at a specific time, but when they let us in, the apartment was still a mess. It had not been cleaned yet. We were able to get the keys, the wifi password, etc., store our luggage, and we just came back later to a clean place. We had hoped to do our laundry while here, but the machine did not seem to work. We messaged the host, but did not hear back. We just found a self-serve laundromat very nearby, no problem (probably better since they had dryers, too). All these things were very small details and did not take away from our stay here. But, I have to say the biggest problem we had with the apartment was the livingroom couch. It was old, stained, really filthy dirty, and terribly uncomfortable. I know...two days in Florence Itlay, I shouldn't be concerned about sitting around on a sofa, but this piece of furniture should really be replaced.
• Chris (9/5): Very nice place, good value, would stay again! - The apartment was very spacious and it was clean & quiet.. The location was very nice, it was walkable to all the major attractions and still a short walk or cab ride to the train station. I thought it was an excellent value, and provided some peace after a couple of hectic days. I'm not sure that the second air conditioner worked (in the bedroom), But the other air conditioner in the middle of the apartment was nice and cold and there were a few fans in the storage closets to move the air around if I needed to do that. It wasn't that warm outside during my stay (October), and the host offered to send somebody to repair it. I was not home and was leaving the next day so I didn't bother with it. But very attentive service!
• Arthur (9/5): Superb - Clean and spacious Great location Shower could be improved
• Angela (8/5): Location was amazing. - Location Shower unit is old and is dated.Washing machine not working.
• John (10/5): Beautiful location at the heart of Florence - We really enjoyed our stay here! The location was fantastic, very walkable to all the best spots in Florence. The plaza was just right outside your door and beautiful location. The host, Christian, was very accommodating and made sure we had a great stay. He was very responsive, friendly, and helpful.
• Yeonree (6/5): Pleasant -
• Reyna (8/5): Excellent location and good value - Location, kitchen and shower are good No netflix and the aircon not very cold but aside from that. everything is good.
• Yun (8/5): It’s good place to stay but it’s too hot even turn on the air condition and fans - Good location, clean, kind Air conditioning is not working well, washing machine is not working
• Niel (8/5): Very good - Location, absolutely great location and view. Easy to access, need to remember that city close(for non-residents cars)during day time. This Piazza in the begging of the the city. I wrote already to the owner! It's cow without grass! Nice apartment and great location,but no any comfort! Simple things like air conditioning (need service, not cold),no toilet paper (we bought) and etc. If you're travelling during summer (+30 and more) for comfort sleeping, you need normal working air-conditioned!
• Zoran (5/5): Nice hosts, poor view. - Location. Hosts were friendly when asked for help to find a doctor. The "view" was blocked by a street lamp fitted on the outside wall, 1m away from the window, directly in the view line to the church. Further, this lamp was shining in your window all night. The second bedroom had a small opening onto the lightwell, with no real window. Place was not cleaned after previous guests, and when we arrived there were garbage bags in the kitchen.
• Esther (7/5): Great view and location - ask about the washer first! - We were greeted by the landlords(?) and they very kindly brought our very heavy bag upstairs to the apartment. The location and view from the window were spectacular. That being said, it was a bit noisy at night because of the restaurants and tourists in the piazza. However, the kids were zonked out from all the walking, so it wasn't a big issue. The apartment had AC, which was great because it was hot in Florence! One of the main reasons we chose the property was because of the washing machine, but it wasn't working. I also didn't see laundry detergent, but i had brought my own, so i was able to handwash, at least. The landlord(?) was very attentive and periodically asked if everything was OK, and he said he called a technician, but no was was available. It may have been better if the machine had been checked beforehand, but *shrug* it is what it is.
• Annette (9/5): Really enjoyed our stay. Great location and lovely apartment. - Loved our stay there. Fantastic location - walking distance to all the attractions, shops and many restaurants nearby. The view of the Duomo was amazing. Nice and spacious and it had a washing machine which was a real bonus for us. Nothing
• Mark (8/5): Very good - Amazing location and beautiful place to stay. The host was super helpful and made the stay much easier.
• Sahil (10/5): Amazing stay! Lovely place and location is perfect. -
• Marie (9/5): Superb -
• Hodge (10/5): Exceptional - Great location. Everything you need for a stay in Florence
• Giray (7/5): For shorter stay - The view was great. Not so clean.
• Bacaoanu (10/5): Perfect stat Truly Recommend - All perfect No problems
• Bridget (8/5): Very good -
• Pui (6/5): Not somewhere i would recommend - Air-con in bedroom and living room. Spacious apartment. - The apartment is quite dark. Only two windows towards the main street in the living room. The window inside the bedroom is towards the building patio, which is very dirty and dark. No window in the toilet. - Not clean enough and the apartment is very old. The fitting out looks historical. No lift and only stairs in the building. Staircase is narrow, difficult to carry large or heavy luggages. - We were allowed to check in at 1:30pm, which sounds nice. However, when we entered the apartment, we realised that the cleaning have yet to be completed. We have to leave our luggage there, and the cleaning staff will come by around 3pm. This is a bit weird. - Not enough toilet paper and kitchen towel. - The two air-cons turned off automatically at around 2am every night, especially when there is only one remote control for two ACs. Very creepy…
• Subarna (10/5): Exceptional - Christian, our host was very gracious in letting us come in early at 12 noon to drop off our luggage as we arrived early. They also suggested some wonderful local restaurants to try. In addition, they let us stay an extra hour till 12 noon cause our train was leaving later. All in all, an awesome location. It can't get better thanthat + they very helpful & flexible. 👍🏽👍🏽
• Murat (10/5): It was a nice stay that feels in the history - It was an accommodation that made you feel in the middle of historical places. It was very spacious, clean and comfortable. The host was very helpful and kind. we had a good time as a group; Florence took its place among the unforgettable in our memories.
• Rhonda (10/5): Exceptional - The place had everything we needed and was very clean and in a good location. The staff were always helpful when we contacted them.
• Wenting (10/5): a perfect appartement and great land lords ! -
• Jonathan (10/5): Great stay. Would rent from again if I was in Florence - Big 1 bedroom apartment. Bathroom was large and it felt very relaxing. I wish I could have stay there more nights

Photos