Roof Haven at Kensington Mews

Location: 47 Cromwell Road, London, gb

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Terrace
• Pets allowed
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Free wired internet
• Internet access
• Covered parking

Rooms Available

• Three-Bedroom Apartment

  This apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen has a refrigerator, a dishwasher, kitchenware and an oven. This apartment features a washing machine, a tea and coffee maker, a flat-screen TV with streaming services and a terrace. The unit offers 4 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• jordi (10/5): Repetiríamos sin ninguna duda - La atención de la persona encargada de los apartamentos. Persona educada, discreta y cuando teníamos alguna pregunta de forma muy rápida estaba para atendernos todo correcto
• Pembegul (7/5): - Konum çok iyi Odalar çok dardı Ev sahibi veya yardımcısı çok soğuktu evi teslim ederken hiç bir açıklama yapmadılar Eve bir şişe su koymamışlardı
• Lorraine (10/5): It was very comfortable. In a great area close to the tube station and the museums. - Accomindation very comfortable. Very clean. Communication was good. Clear instructions about leaving. Beds very comfortable. .
• Camilla (8/5): The area is great, the accommodation sufficient for a few nights. No frills. - The lay oyt if the place was ok, and the lighting was sufficient. The kitchen equipment and utensils were enough. The kitchen balcony was a nice detail. The rooftop area had dead birds caught in the nets, wich was a definite turn off. The shower hose in the first room dripped. The couch in the kitcken was dysfunctional and not enough for 6 people. The lighting in the stairwell turned off midway out every time. The stairs up were quite worn.
• Francesca (10/5): Tornare a Londra è sempre una buona idea. Questo appartamento ci ha svoltato le giornate. Ottimo per la posizione e per - La struttura si trova nel quartiere elegante di Kensington. La posizione è ottima. Vicino alla metro e l’appartamento è veramente grande con tutti i comfort. Cucina attrezzata e letti comodissimi. Ci sono due bagni. L’appartamento è davanti al museo di storia naturale e quindi si gode anche di un’ottima vista.
• Snooky (9/5): Great! - Great location. Very clean. Very accommodating staff. Just needed a large mirror / bedside table for the upstairs room. Otherwise all great.
• Davide (8/5): - Posizione, pulizia interna Parti comuni edificio e terrazzo non all’altezza dell’appartamento (piccioni morti impigliati in reti anti piccione e pavimentazione terrazzo instabile)
• Cecilia (9/5): -
• Eliana (10/5): Muito confortável, em excelente localização - Excelente em todos os aspectos Nada a reclamar
• Giorgia (9/5): -
• James (6/5): A soulless cash cow in a premium location. Comfy beds though. - The location. If I were still a smoker, the roof terrace as well. The windows don’t close or lock properly despite being new. Kind of a weird vibe in there ngl; like some stuff has gone down in there. Pretty poor renovation and soulless by all accounts. 100% sure it would pass any fire safety audits either.
• Manolo (10/5): - ¡Una experiencia 10/10! Vinimos con un grupo de 7 personas (adultos y niños) y el apartamento superó todas nuestras expectativas. El piso tiene todo lo necesario y las comodidades son excelentes, ideal para grupos grandes. Pero lo que realmente marcó la diferencia fue el trato humano: la comunicación fue impecable desde el primer momento, nos facilitaron el check-in anticipado y nos dieron algo más de margen en el check-out, un detalle que se agradece muchísimo cuando viajas en familia. En cuanto a la ubicación, simplemente perfecta. En pleno Kensington, con todo a mano: transporte, supermercados, parques y algunos de los mejores museos gratuitos de Londres a pocos minutos a pie. Sin duda lo recomendamos y repetiríamos sin dudarlo. ¡Gracias por hacer de este viaje algo inolvidable!
• Jelena (9/5): South Kensington flat - Superb location! Opposite the beautiful building of the Natural History museum. Just a few minutes walking distance from the Science Museum and Royal Albert hall. Tesco Express and Waitrose supermarket is a 10min walking distance away. Plenty of cafes and restaurants to choose from. Little kitchen with all the basics for cooking in. Coffee machine and selection of coffee available. Clean working fridge freezer available to store all your food. Dish washer is in good working order. Reasonably clean and enough space for a family of 5. The opportunity to leave the luggage for storage after check out was very welcome as we were going to the circus and did not want to carry all the bags with us. The staff was readily available and always nearby. The flat was nice and warm when we arrived. There is a wheelchair ramp and a lift available should you need one, but didn't need to use it. There were a few minor things I would recommend to improve: - to have a selection of teas would be nice in addition to coffee; - bed side tables and bed side lamps would add some nice touch; - floor lamps to the second floor bedroom were not working.
• Alvaro (7/5): -
• Niki (8/5): Very good stay - It was very nice, clean and the location was perfect. The beds were not very comfortable.
• Muriel (8/5): -
• Beatrice (10/5): Parfait - Très propre et très bien placé Rien à dire sauf la porte fenêtre de la chambre qui donnait sur la terrasse qui ne fermait pas à clef.
• Aleksandra (10/5): -
• Ellis (9/5): Fantastische locatie en flexibel met incheck tijden - De locatie en de grootte van het appartement
• Julia (10/5): Super - Interessante Aufteilung der Zimmer + mehrere Badezimmer. Die Dachterrasse hatte keinen Tisch und ordentliche Stühle, was sehr schade war.
• Lorenzo (9/5): -
• Darcy (10/5): Mooi appartement op ideale locatie - De ligging en ruime appartement Op 1 van de 3 kamers was geen kleerkast, wat ik wel miste
• Gil (8/5): - The location was great. The apartment had enough room a large family to sleep but it was a bit small with all the laugage. The place was clean and had everything we needed.
• Evelyne (8/5): Très bien pour un week-end - Proximité du centre /propreté quartier résidentiel parking à deux pas Escalier pas d’informations pour l’utilisation des ascenseurs/ chambre et salle de bain exigus
• Θοδωρης (8/5): -
• Grigorii (7/5): Ехать можно) - Хорошее расположение и отличный персонал Неудобные матрасы. Мне это было очень важно.
• carol (10/5): Excellent stay. Would definitely stay there again. Highly recommended - It was close to everywhere we wanted to visit The only criticism was the top floor bedroom. The noise of the water pipes we’re keeping me awake at night
• Susan (8/5): I would rate very good - Convenient to tube Very clean and well appointed kitchen Able to accommodate an early check in Comfortable beds Had a nice supply of coffee pods Lots of electric outlets One of the radiators made an almost constant loud gurgling sound. The elevator does not have a stop on level of apartment so there is a flight of stairs, either up or down to get to unit There is only one love seat in the kitchen/lounge so not much comfy seating.
• María Soledad (8/5): La mejor ubicación - La ubicación inmejorable!!! Detalles q pueden mejorarse: toallas rotas, falta de equipamiento ( estantes, percheros, otros) Tiene capacidad p 6 personas pero todo muy pequeño con lo cual hacen falta apoyos y lugares de guardado
• Bajenting Limås (10/5): - Väl rekomenderad👍☺️bra plats och snäll ägare .Vi fick checka in tidigare och städning ingick. Riktigt bra service, vi fick svar på alla våra frågor och blev väl mottagna!!5/5🌟☺️ Allt var jättebra!
• Sara (8/5): - Quartier très agréable, bien situé Appartement lumineux, bien équipé
• Angela (10/5): - This was a wonderful stay, a modern apartment with the most comfortable away from home beds and pillows. Great communication and even let us store luggage. 100% recommend for travelers.
• iain (8/5): Enjoyed our stay, nice area on London and close to the Gloucester Road tube station. - Well laid out, comfortable. We didn’t spend much time in it during the day. Nothing really. Will need a bit of TLC soon to keep it looking nice.
• Inmaculada (9/5): -
• Gema (6/5): Ubicación perfecta, lo demás necesita revisión - Lo mejor donde está, justo enfrente del museo de historia. Tiene fotos engañosas, nosotros nos decantamos por está viviendo por la terraza, su mesas y sus sillas, al ser 7 pensamos que nos daría un poco de desahogo, cuando llegamos la terraza estaba en el piso de arriba y totalmente vacía, solo unas tumbonasde playa. La casa la alquilamos para 7 y solo teníamos 6 sillas para sentarnos, no teníamos nada para limpiar la casa, imaginaros 4 adultos y 3 niños 4 días sin poder limpiar . Habían varios estores rotos y manchados. En una de las habitaciones nos pusieron un edredón que eso podía salir andando solo La casa no está mal, pero necesita que se le dé un poco de cariño. El 🛜 wifi, nos funcionó fatal, los niños no pudieron ver una peli ni en la TV ni en sus dispositivos, menos mal que los mayores teníamos datos
• Nicola (5/5): Ok for what we needed. - Location was great. The sheets were stained and we could t use the roof terrace as there was a dead pigeon trapped in the netting. We also couldn’t have the windows open because of the very strong weed fumes that were coming from downstairs/an adjoining property. The kitchen was great though - had everything we needed and the owners were really kind to let us have very late check out -4pm, this saved us a days left luggage costs.
• Isobel (10/5): - Staff - so helpful made arrival and departure a breeze on hand for anything via what’s app
• Rasheed Altaher (10/5): -
• Bottazzi (9/5): Recomendable - Excelente ubicación y comodidad, tuvimos un asunto con el lavarropas pero se solucionó satisfactoriamente.
• Claire (8/5): Great Location - Great location, right across the road from the National History Museum. For accommodation in London this was fantastic, clean and central.
• Akam (9/5): Superb -
• Steven (10/5): Perfect location.perfect flat - Fantastic location in the heart of Kensington literally across the street from the Natural History Museum and situated just a couple of blocks on either side from Underground stations. Host was super easy to communicate with.
• Catherine (10/5): This is a lovely apartment in an excellent location. Would definitely stay here again. Very central -
• Lisa (8/5): Very good - Close to the museums, great area. Accommodating host let us check in early and some good facilities in apartment Sofa bed not very comfy to sit on but out a lot anyway. No bedside tables. All minor points.
• Bianca (10/5): Our stay exceeded all expectations – beautifully appointed, spotless, and every detail thoughtfully considered! The staf -
• Mcguirk (8/5): Our stay was comfortable and we could not have asked for more from the property. - Property was in the perfect location. It was close to shops, transport and tourist sites. It was clean and well stocked with what we needed for the stay. The initial entrance can be slightly disconcerting. There is a lot of mattresses and other things laying around in the hallway but some of the building is being renovated, so it was not too big of a deal.
• Katherine (1/5): The unprofessional and careless management of this property ruined our stay. - The location is excellent and the place felt very clean. The manager of the property does not have time to do this job. He was not responsive, and when we arrived with five kids and all our luggage after a trans-continental flight, we were left standing in the street with all our luggage for over twenty minutes. My husband happened to find the guy who was meant to let us in. During our stay, there was VERY LOUD construction happening directly above us. We had not been warned about this. We were very jet-lagged and looking forward to naps, but naps were impossible with the noise. Worst of all, the construction workers hit a pipe above one of our beds, and water started leaking onto the bed from the ceiling. We ended up having to leave after one night (we paid for three), and as of yet are not being given a full refund. In addition, some of the beds are quite uncomfortable as well as the pillows. The rooms are also very, very small, and there is no view, as the apartment faces the back. We were also promised a crib which we never received. Finally, I could not find a fire escape plan other than the main stairs.
• Taylor (9/5): Great stay, attentive hosts and good value. - The location was great. The facilities were good and the beds were very comfortable. There were only minor issues that I messaged the hosts about. I don’t want to comment on anything major as the property was that good.
• Johan (10/5): Exceptional -
• Kristin (9/5): Superb -
• Kristine (9/5): Superb - Fabulous location, walking distance to shops, pubs and train station. Pllenty of room for 3 adults, including 2 bathrooms. Helpful host.
• Ioana1976 (9/5): Great flat&location&comfort - Location, the flat, the check in and out, the possibility to leave the luggage after the checkout, the fact that we got 2 keys. Couldn’t find any hair dryer.
• Gabriela (10/5): Gorgeous property in the most beautiful part of London. - Beautiful property in a great location. We loved the area and were very central to everything. Nothing
• Heather (10/5): Great apartment with good support from the manager - and a fabulous location! - The location is superb - right amongst many of the big museums, close to the tube and lots of places to eat and drink - but somehow also really quiet and peaceful! Great apartment, very clean with a fully equipped kitchen etc. It was comfortable for three of us but could easily work for three couples too. I would highly recommend this place, its exceptional value for the size and where it is. Better lighting needed in the outside hallway and on the stairs - they are steep and its really dark
• Ashani (8/5): Very good - Great place, central, cosy and comfortable
• Vasiliki (10/5): Exceptional -
• Dr (7/5): Good - Location The rooms and corridors were incredibly cramped, making it feel even more claustrophobic.
• Gai (8/5): Comfortable stay at a proper apartment in London! - 3 bedroom house in central south Kensington! Pretty spacious and had a nice terrace for sitting. The host was helpful and responsive. They had paid attention to small details like providing indoor slippers which was nice. There were 2 full bathrooms which is rare for London. The beds were comfortable. The location was fabulous with a 7 min walk to the tube. We really enjoyed our stay. The bathrooms were very tight. The pillows were a bit high. We had visited London during a heatwave, so the apt was a bit humid. The hallway outside the apt was very dark and musty and the elevator was very small (expected in London though!)
• Cristina (10/5): Great location - Great location, very close to the tube station. The property was clean, looked brand new and well maintained. The person who helped us during our stay was very nice, helpful and always available. We could leave our suitcases a little longer, so we could enjoy our last day.
• Álvarez-builla (4/5): Great location, but really noisy construction work, wothout advice. - Location is great, and apartment is clean. Huge noise from construction work happening that they did not let me know in advance.
• Amy (8/5): Lovely, comfortable stay. Excellent host. Would highly recommend - The location was brilliant. Close to South Kensington station which is on the piccadilly line service. Made most major attractions easily accessible. Straight across the road from the natural history museum. No noise from surrounding apartments. Was very clean. Beds very comfortable. Host was very accomodating and helpful Small issue with showers. Water was slow to go down the drain resulting in smell coming from bathrooms.
• Barry (9/5): Superb -
• Thomas (9/5): Superb -
• Susan (7/5): Clean centrally located space. - Very clean, 2 bathrooms, good for groups No view from outside spaces. Host did not communicate how to use WiFi or if we could use lockbox for our single key for group of 6. Had to contact the host after check in for this information.
• Sharon (8/5): Great family trip - Easy to get to and clean Building works nearby but that just London
• John (9/5): Superb - The lift. The space for everyone. The location was perfect. More towels and washcloths would've been nice. A clothes drying rack too.
• David (9/5): Superb -
• Ann (8/5): Very good - Location excellent Reception very good All netting outside upstairs and dead bird trapped Stairs need hand rail Difficulty working hob and kitchen needs a toaster
• Harshida (10/5): Exceptional -
• Wendy (8/5): Very good - Great location - clean and good facilities
• John (9/5): Comfortable and very helpful property manager - Location. Accommodation Table a bit small
• Richard (5/5): Passable -
• Marina (9/5): We loved it all. Perfect - All new. Good mattresses, kitchen equipment in general. Nothing. Just may be rooms too small, but it is London!
• Sonia (10/5): Exceptional - Location and the wonderful owners. Allowing for late check out for our flight home nothing was too much trouble.
• Jakub (10/5): Exceptional -
• Agata (10/5): Exceptional - excellent location, opposite the Natural History Museum. Luggage storage, comfortable apartament equipment with the most necessary things Amazing:)
• Daniel (10/5): Excellent price, location and communication - Everything was clean and tidy Nothing
• Celyn (9/5): Clean, Comfortable, excellent facilities and location. Will be staying again! - Room excellent, comfortable bed and all the facilities you could want. Spotlessly clean. Location was less than a 10 min walk to South Kensington underground, which made visiting anywhere in central London easy. Easy check in process Was like a home from home and will definitely be staying again! Not an issue for us, but there is some ongoing renovation works at the property. This did not disrupt us in anyway, but may be an issue for some
• Craig (9/5): Ideal apartment for a family or group of friends visiting the area. Will 100% go back in the future. - This is a great, newly refurbished apartment that is literally opposite the Natural History Museum. Very well laid out to make best use of space, full kitted out kitchen, 2x shower rooms (1 is en suite to bedroom 1). Nothing to dislike, they are still having the communal areas upgraded when we visited ie new intercom system so will be even better soon.
• Lucy (8/5): Excellent - Great location. Newly furnished modern apartment. Wi-Fi didn’t work as described.

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