The Robertson By Tenang Homes

Location: Jalan Robertson, Kuala Lumpur, my

Star Rating: 6.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Car hire
• Sauna
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Mobile app for room service
• ATM/banking
• Television in common areas
• Express check-in
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Golf cart
• Swimming nearby
• Rooftop garden
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Apartment

  This apartment boasts a pool with a view, sauna and fireplace. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment includes a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Electric blankets
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Apartment With Balcony

  This luxurious apartment features a pool with a view, a sauna and a fireplace. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Suite

  This luxurious suite features a pool with a view, a sauna and a fireplace. This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Kitchen
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Apartment

  This luxurious apartment features a pool with a view, a sauna and a fireplace. This spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Dressing room
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Rooftop pool
  • Infinity pool
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Farra (10/5): Exceptional -
• Faizal (1/5): Totally unacceptable - Location of the property Service and room given not as promised earlier.. management lying to us with fake promises
• Mustika (6/5): I can't use the internet because the signal from the internet is very slow😔 -
• Phil (8/5): Value for money, easy check in, very secure good location - Good location, great pool and lovely views from the garden on floor 46 Apartment is a little tired, could do we a good spring clean
• Geoffrey (8/5): Very good -
• Rya (7/5): Good -
• Brett (8/5): Excellent location and great onsite facilities - Location was great, cleanliness and onsite amenities with gym sauna and pool. Proximity to station and shops I am out of season and imagine the lifts are a nightmare in season. At one point only 2 of 4 were available and it felt like ages waiting to get out or in. Internet was down for 4/5 days which meant data use charges to plan things for the next day. Also meant no TV as smart TV.
• Indika (1/5): Bad - Nothing In KL I see 1 st Poor Apartment . very poor Condition . Me go 9 p.m. not send any information my personal cheaking system. after i call can not find any person. apartment inside very poor clean . Fridge not working until we cheaking out. kettle not working. TV not working . one AC Unit no working. No Cooking pot. any glass mug and dishes not cleaning until one year. Bed in side Hair. lips stiek mark. and Bed sheets pillow covers more dirty . dustbin inside no garbage bag. Washing Machine can not operate . Room Totaly dusty not whipping. Until i am cheaking out management not give any solution , There faults . Please don' t use this Apartment anyone around the world. until i
• Antony (5/5): Passable - Not far from areas we wanted to go I didn't like the fact that we had to communicate using whats app to check in. We had no wi fi to load whats app and when we did we still had problems ringing. We need one of the other companies that have offices there to ring for us. Secondly they forgot toilet paper,a simple thing plus tv not working properly but there IS NOBODY YOU CAN SPEAK TO. Nor instructions how to work the TV
• Muhammad (6/5): Pleasant -
• Crawford (5/5): The letting agent not accessible, - Not applicable Been met in person by some one , we had to wait 6 hours from arrival time to get instructions how to access key , (waiting out side) No towels or bedding where changed while we where there (4 weeks)no toaster supplied ( we had to buy one ) no toilet rolls where supplied again had to buy them , the Aircon in lounge area leaked when it was on (we did report it to agent )but they did nothing about it
• Jami (7/5): Good - Location and cleanliness. convenient shops and restaurants Responses to my messages. Requested my belongings which I forgotten in the closet, no one ever responded!!
• Deannay (10/5): Exceptional -
• Ana (1/5): Bad -
• 007hambo (7/5): Could be great but missing things you would typically expect. - Location and size. Nice pool. Poor communications. Rubbish checkin process. Grubby paintwork. TV missing cables so not functional. No toiletries or toilet paper or soap. Made to Whatsapp so booking.com have no record of comms. Wifi patchy/nonexistent half the time.
• Anonymous (10/5): Exceptional -
• Tony (10/5): Exceptional - The view of KL from the 40th floor was outstanding. The apartment was very modern and well designed with plenty of storage. The washing machine was a bonus, and local shops below offered good choices, including 7/11 and a few restaurants.
• Ron (7/5): Good - Nice locaties, nice appartement Not enough towels, also none for the kitchen..
• Kelvin (10/5): 2 nights stay - Apartment is nice and clean. Location is good with convenience stores and eateries. NA
• Laurent (2/5): I won't never come back - The swimming pool Appartement dirty. Walls full covered of traces, chairs destroyed, mold in the bathroom
• Syah (8/5): Very good -
• Yeoh (6/5): Pleasant - Comes with a hairdryer with US plug but doesnt provide a plug converter to use it.
• Colin (1/5): Bad -
• Deanna (8/5): Very good -
• Ms (7/5): Good -
• A (8/5): Very good -
• Michael (10/5): Great service and kind staff - There is shop very close with loads of fresh fruit, water and breakfast. No Brekfast provided but the place has a kitchen. All positive, Mohammad waited for me outside of the property, as my taxi company broke down for 3 hours and missed his Saturday.
• Thi (6/5): Pleasant -
• Tengku (2/5): Very poor - iron problem, shower Faulty
• Malcolm (3/5): Do not stay in the Shahjalal Suites. Terrible! - Good location in relation to Chinatown and areas with good restaurants. Pillows and duvet dirty, although covers clean, couch filthy, air conditioning in living room/kitchen leaked water on to floor when on. Controls on microwave faulty, could only heat on high and then for only 30 seconds at a time. Very small insects (approx. 1 mm long) particularly prevalent on dining table. No staff cleaning room, no reception, no instructions on what to do with recycling and kitchen waste. Only WhatsApp messaging with a person who was meant to be managing the apartments. Think other reviews must be referring to Maplehome apartments, not Shahjalal Suites. Was promised another room, but was told it could not be provided because of broken pipework in it, causing it to be too smelly. Will never stay there again.
• Michel (4/5): Do your own research before you book anything. Reviews don't tell the full story. - Not much. Had to move to another apartment the day after we arrive. The place was filthy, the bed was so uncomfortable you couldn't sleep on it . The second was was better, the bed was still a problem. In fact we moved out 7 days of 14 days stay !!! All the above . Nobody is reading this comment as I have already expressed my feelings about this place already. No happy at all with Booking.com and the property they use.
• Kunihiko (5/5): Passable -
• Kartik (10/5): Great place & host - Host was warm & welcoming. Kept the place clean for us. Great experience. Thank you
• Andrei (7/5): Good - Nice room for the price. Not without problems, but the host was very willing to help.
• Andrew (7/5): Good - Lovely apartment Incredible views No drinking water in apartment. Washing machine made my clothes smell worse! (It needs a service). Information regarding checking in procedure overly complicated and reliant on WiFi - which I didn't have - only managed to check in because a kind stranger helped.
• Nurul (8/5): Very good -
• Barbara (9/5): Our stay was short but you can stay or live there, the apartment is so comfortable. - Great location, everything you need is close by. The view…worth a million dollars!!!!
• Yudha (8/5): Comfortable Apartment in the middle city - Comfortable and clean apartment with complete facilities. TV doesn't work.
• Elsza (8/5): Very good - Strategic location. F&B in vicinity. Near MRT n LRT. Scrumptious Street food. All good
• Gary (5/5): Passable -
• Leticia (10/5): Great stay - Staff is really nice, they really took good care of me and with reactive and excellent communication. A lot of space! The view is amazing in the garden rooftop and in the room. Large windows are the best. The pool is very neat and nice! Loved being there Some lights were missing in the room. A detail
• Stephanie (7/5): Good -
• Muhammad (9/5): Superb -
• Norhana (1/5): The house is not well- maintained. Owner should do a check before renting it out. - location 1.main air con leaks when i switched . 2. No kettle 3. bidet’s hose is punctured so when it s turned on, water spurts out! 4. The house smelled of mould. 5. one wall paper peeled off at the corner 6. Toilet roll only left one-third full.
• Nurzuraini (10/5): Exceptional -
• Nurul (8/5): Very good -
• Yi (9/5): Superb -
• Cannie (8/5): Very good - overall still good, also convenient to buy thg at downstairs the car park,hard to drive up
• Reeta (7/5): Good - Location was nice as well as the common swimming pool. The apartment was slso spacious. Apartment would need a renovation and clean up. Few sealing lights were missing light shades and the ones left were covered with dust. Wall paper was coming off and apartment was furnished quite minimalistic. Based on the pictures in booking.com I was actually expecting a different apartment that I got. Air conditioner in the kitchen was leaking water on the floor, but the owner promised to take care of that.
• Nur (8/5): good - it offers a very nice kl view, with cozy space. Almost perfect !
• Anonymous (3/5): Poor Cleanliness and Lousy Check-in Process - Good location The house is not clean properly especially the toilet. The bathroom has terrible smell and you can see stains in the toilet with the smell of urine. Besides that, the check in time is at 3pm but the room is only available at 3.20pm.
• Babo (10/5): Exceptional - Easy check in, the room is clean, host is friendly 👍
• Apisdexter (10/5): Exceptional - Good Service Nothing.all perfect
• Komandomaut (9/5): Superb -

Photos