Ek Mateo Laguna Center

Location: C/ Hermanos Mateo, 4. Puerta 51, La Laguna, es

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Family rooms
• Tour desk
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Garage

Rooms Available

• Apartment

  This apartment consists of 2 bedrooms, a kitchen and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. This apartment has a washing machine, a tea and coffee maker and a TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Oven
  • Toaster
  • Coffee machine
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Wine glasses

Guest Reviews

• Encarnación (4/5): - Ubicación No estaba limpio. La puerta del aseo sobre todo tenía mucho polvo. Además pasamos frío. Había un radiador solo para el apartamento que era insuficiente
• Angel (10/5): -
• mitraista (10/5): - La ubicación de la casa, que tuviera garaje incluido y las instalaciones. Todo bien.
• Tove Sissel (8/5): Nøktern leilighet med svært god plassering i forhold til det historiske senter i byen - Veldig sentral beliggenhet Litt manglende vedlikehold. Vindu som ikke lot seg lukke, og vask på badet som var nesten tett. Annonsert med eget bad og toalett, noe som var misvisende. Det gav inntrykk av at det var toalettrom i tillegg til bad. Prisen var dessuten langt over tilsvarende leiligheter, med jeg antar at det var grunnet karnevalsdager og stor etterspørsel etter leiligheter.
• raico (10/5): Maravillosa - La entrada es electrónica. Cómoda. Todo bien.
• German (7/5): -
• Marc (10/5): Parfait et idéalement situé, merci - idealement situé, propre avec un rapport qualité prix trés bon, la voiture est garé devant la porte, on ne peut pas faire plus pratique. L'hote est très disponible et réponds très vite aux eventuelles questions
• Jelena (2/5): Extremely cold apartment with no heating - The location is excellent, right next to the historic old town, which makes it very convenient for walking around La Laguna. The apartment itself was clean, quiet, and the bed was comfortable. The apartment was extremely cold, with an indoor temperature of approximately 12°C, and there was no source of heating. I specifically asked about heating before arrival after reading previous guest reviews mentioning cold conditions during winter months. I also requested a portable heater as a solution, but this was completely refused by the host. Despite outdoor temperatures of around 10–16°C, the host considered it acceptable for guests to stay in a cold, humid apartment without any source of heating. The communication from the host repeatedly stated “Don’t hesitate to contact us if there is anything you need”, but this did not translate into any actual support. The only thing I needed was heating, and no effort was made to help. Due to the cold conditions, I had to leave the apartment before the end of my stay, as I started feeling unwell. The apartment itself might be fine in warmer months, but in winter conditions it is uninhabitable. The most disappointing part of this experience was not just the temperature, but the host’s attitude and unwillingness to offer even a basic solution. Based on this experience and the lack of willingness to address a basic comfort issue, I personally would not feel comfortable staying here again, even in warmer months.
• Ildikó (10/5): - Fantasztikus helyen volt a szállás, ami minden elvárásunkat teljesítette. Csendes, tágas, világos, jó elosztású. A mélygarázs mindent vitt. Ha nem lett volna bajban lettünk volna a parkolással. Nem volt ilyen.
• Ana María (9/5): -
• ZAMIRA BEATRIZ (10/5): Excepcional - Estancia perfecta: comodidad, limpieza y gran atención. Muy recomendable. ''Sin duda volveré''
• Blanco Mendez (10/5): Genial - Excelente ubicación anfitrión y todas las prestaciones y comodidades necesarias y más
• Sandra guillermina (6/5): La recomiendo, muy acogedora. - Ubicacion Nada
• Isabel (9/5): Overall very good. Clean and comfortable bed.. all the essentials very handy and if you miss something, the supermarket - Location is brilliant. The hot water tank a bit small for 4 people to have a long showers, it gets cold after 2!! So I would recommend this for couples and use the second room to put your luggage/clothes. The property has a moderate size rug in the living room but they don’t provide a hoover to clean it.. it was so dusty that it was uncomfortable to seat in the living room and try not to sneeze!
• Margarita (5/5): - Ubicación Lavadora no funcionaba, parquing cerrado, TV no funcionaba
• remedios (8/5): - Excelente ubicación y muy acogedor. Cuando entramos entraban rotas la tele y la lavadora, avisamos sábado y martes fueron a verla, solo eso verla.... Tuvimos que buscar una lavandería viendo que no nos daban respuesta. El parking estaba en obras y también tuvimos que buscarnos la vida para aparcar.
• javigascon (9/5): Muy recomendable - La ubicación es inmejorable, tanto dentro de La Laguna como en relación a la isla. Estás cerca de las principales atracciones turísticas. Los dueños son amables y siempre estaban si necesitabas algo. La casa está completamente equipada. El parking se encontraba en mantenimiento, pero por la zona se puede encontrar aparcamiento fácilmente.
• Deirdre (9/5): Great location, fantastic host, beautiful city -
• Martin (10/5): Exceptional - Good location in centre, underground parking lot, silent place

Photos