Era Apartment La Thành

Location: 18 Đê La Thành nhỏ, Hanoi, vn

Star Rating: 6.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Family rooms
• Private check-in/check-out
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Mobile app for room service
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Apartment

  The apartment's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The apartment features air conditioning and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Wardrobe or closet
  • Toilet paper

Guest Reviews

• simone (9/5): -
• Nguyễn (8/5): -
• nguyen (9/5): -
• Trường (1/5): - Rẻ Nước lọc cơ bản không có, 2 người mà 1 khăn tắm
• Duy Thanh (3/5): -
• Thương (5/5): - K có khoá cổng riêng phải về trước 12h. Cảm thấy k được an toàn lắm vì bth ra khỏi cửa mình luôn vặn khoá 2 lần nhưng có mấy lần về lại chỉ vặn 1 lần là mở cửa. Mình đã có trao đổi với bác bảo vệ
• Lê Tiến (8/5): -
• Josh (10/5): - Very comfortable and spacious, amazing value -
• Trưởng (1/5): -
• Mạc (9/5): -
• Victoria (9/5): The unit was spacious, there should be waiting area - The cleaning lady was super friendly and supportive. It's like one bedroom apartment and pretty spacious. There is a big of balcony to get some lights from outside, which is great. the security guy is less friendly. There should be some chairs & a table for people who come early or leave later to have a space to sit and wait.
• Trinh Thanh (8/5): - Khá là sạch Wifi chập chờn
• Hong (9/5): -
• Ehren (10/5): A nice and clean apartment with everything I needed for a comfortable stay - thank you! -
• Pham (5/5): Passable - The room was clean enough at a reasonable price The balcony had a really bad smell, and there was no soap in the bathroom.
• Wang (8/5): Very good - Owner is friendly If we can have more kitchen utensils
• Matthew (10/5): Exceptional - It was nice and quiet and I really liked the 8ft projector TV Beds were comfy And the security guard was a really nice friendly guy Nothing
• Susan (5/5): I liked the location - If they spent more time cleaning up the property than trying to get you to leave a good review they might be more rewarded. The cleaners need to do a more thorough job.
• Verified traveler (2/5): SCAM. They will try to move you to another hotel - We arrived at checkin time (2PM) and the security guard told us no way we would have a room at this place. He said it’s full and I should call the place. Funny thing is I did call them before checkin time to see if we can do an early check in and they did say they will look into it. We called again and voila, they said some miraculous issue happened just now with their system and we were overbooked. They immediately offered to move us to another hotel, one we do not know what it’s like, and at a whole another location. We declined, and they said they wouldn’t be able to refund us. I called them out on their behaviour and after some time, they called back saying they finally figured out the refund button and will refund us. Apparently the refund won’t even be the full amount. Hotels.com did put us up in another hotel, but only after a 2-hour call with customer support. Horrendous experience all around. If you look up Era Apartment on Google Maps, you will see that they do this scam very often. Do not book with them.

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