Sandpiper, Hyams Beach

Location: 1 Lister Ct , Hyams Beach, au

Star Rating: 9.5 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Non-smoking throughout
• Outdoor furniture
• Smoke alarms
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Fishing nearby

Rooms Available

• Vacation Home

  The air-conditioned holiday home features 3 bedrooms and 2 bathrooms with a bath and a shower. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the well-fitted kitchen. The holiday home also has a barbecue. The holiday home offers a washing machine, a coffee machine, as well as a terrace and a patio. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Fan
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Oven
  • Toaster
  • Barbecue
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Leonardo (1/5): Mouse-infested property zero support & accountability from the agency; extremely disappointing. - . Absolutely shocking experience. DO NOT RENT FROM THIS AGENCY- TOOK OUR MONEY NO COMPENSATION OR REMORSE On the first night of our stay, we discovered mouse droppings throughout the house, including under the kitchen sink, inside cupboards where pots, pans, bowls and cooking utensils were stored, and in the laundry area. The kitchen immediately became UNHYGENIC & UNSAFE to use. We contacted the emergency number straight away. Cleaners came the next day and mouse traps were placed outside the house only, but the problem inside the property was never properly resolved. We continued to hear MICE inside the house at night, which was disgusting and extremely distressing during what was meant to be a relaxing Christmas holiday. Because of this, we could not use the kitchen or laundry for 3 days forcing us to spend extra money eating out instead of using the facilities we paid for. Instead of enjoying our holiday, we spent our time dealing with an ongoing pest problem inside the property. For a 7-night stay costing AUD $5,442, you would expect at the very least a clean and hygienic property. What is even worse is that the agency showed NO concern and NO ONE CALLED US. Very Sad... they refused to offer any compensation or refund, despite the clear evidence and the fact that the property had a MOUSE INFESTATION. Paying thousands of dollars to stay somewhere with mice inside the house and mouse droppings where food and cooking items are stored is completely unacceptable. Due to location do not rent these properties. The most disappointing part is the complete lack of responsibility and customer care from the agency. They are very quick to take your money but when there is a serious issue, they did nothing and did not take no accountability. If you care about basic hygiene and customer service, avoid booking through this agency. Our Christmas holiday was ruined and extremely uncomfortable because of this situation, my poor family had to sleep with sound of MICE.
• Mark (9/5): Beautiful surroundings - Excellent location
• Linda (9/5): Superb -

Photos