Arte Plus Kuala Lumpur

Name: Arte Plus Kuala Lumpur
Address: Jalan Ampang, Kuala Lumpur, my

Location: Jalan Ampang, Kuala Lumpur, my

Star Rating: 1.8 Stars

Property Type: Apartments

About this Property

Arte Plus Kuala Lumpur offers a luxurious stay in Kuala Lumpur with a private pool and modern amenities. Spacious Apartment with Private Pool, Convenient Location near Petronas Twin Towers, and Non-smoking Accommodation make it a perfect choice for travelers. Book now to experience a delightful stay at Arte Plus Kuala Lumpur.

Important Information

This property will not accommodate hen, stag or similar parties. A damage deposit of MYR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Managed by a private host

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Air conditioning
Non-smoking throughout
Self parking (surcharge)
Covered parking
Swimming nearby

Rooms Available

Two-Bedroom Apartment

This apartment offers a private pool. The spacious apartment provides air conditioning, a washing machine, heating and a flat-screen TV. The unit offers 4 beds.

Max Occupancy: 8 (8 Adults)
- Air conditioning
- Washing machine
- Heating
- Private pool

Guest Reviews

Nurazidah (1/5): never want to repeat booking.. - nothing i like.. very bad service, this homestay is are private..no counter at the property..so, you have to call them to check in..but when i want to check in, they didn’t answer my call..i call many times about 1 hour..i try to whatsapp them but no respon also..after 1 hour they reply my whatsapp, they ask me to call the booking.com and cancel the booking..i try to calm and them just let me check in..because its really to late to me find another place to stay..but they just denied, and bluetick my chat..i really disappointed with this homestay..i never find homestay like this in my life..
Aleesa (1/5): bad - - The apartment was a disappointing experience overall. It was dirty, and the owner was not particularly friendly. We were unexpectedly asked to travel an additional 30 minutes from Arte just to collect the keys, which was frustrating and inconvenient. Upon arrival, the toilet had an unpleasant smell, and there were cigarette butts left on the floor. Tiny cockroaches were crawling around the corners of the house, making the place feel unhygienic. The TV couldn't be used because the remote control had dead batteries, and the bedsheets were not clean—one of my group members was bitten by bedbugs. Parking was not included in the price and had to be paid separately during the deposit process, which wasn't clearly stated upfront. To make things worse, the refund for the deposit took quite a while to be processed, causing even more hassle. Overall, I expected much better. This stay was far from comfortable, and I wouldn’t recommend it unless serious improvements are made.
Farah (1/5): Bad - Scam Scam
Anonymous (3/5): Poor -
Radhi (2/5): Very poor - There are hidden charge need to pay, Electric bill has been charged to me base on per day rate. Never encountered such thing before. House smelly and not clean
Mahesh (1/5): Bad - Owner not responded and not allotted room number and I lost my money due to booking this propertyand I have faced problems on that night, I was on road with my family till the morning..
Halim (1/5): Bad - I Dear Booking.com Customer Service, I am writing to express my dissatisfaction with a recent booking I made. Unfortunately, I was unable to stay at the property as the host failed to respond to my messages and calls. I made several attempts to contact them to confirm check-in details, but they never replied or picked up the phone. Due to this lack of communication and my inability to access the property, I kindly request a full refund for this booking. I have attached the details of my attempts to reach the host as evidence. I hope this issue can be resolved promptly. Please let me know the next steps and when I can expect the refund. Thank you for your understanding and assistance. Dear Booking.com Customer Service, I am writing to express my dissatisfaction with a recent booking I made. Unfortunately, I was unable to stay at the property as the host failed to respond to my messages and calls. I made several attempts to contact them to confirm check-in details, but they never replied or picked up the phone. Due to this lack of communication and my inability to access the property, I kindly request a full refund for this booking. I have attached the details of my attempts to reach the host as evidence. I hope this issue can be resolved promptly. Please let me know the next steps and when I can expect the refund. Thank you for your understanding and assistance.
Dusip (1/5): I book room for 1 night and already pay. But I didnt get my room number. - I didnt get my room
Nurdina (1/5): not recommended - Only that it was located in the city The unit was moldy. Sink was broken and leaking. Toilet was clogged. Elevator was broken during my stay also. It was such a troublesome to get to the unit. Not to mention i found ashes of cigarette when it was supposed to be a non-smoking unit. And they requested RM300 for a deposit, deducting electricity bills from it and said to be refunded 14 days after checkout, I HAVE YET TO RECEIVE IT. WHEN WILL I GET THE DEPOSIT?
Nur (2/5): Very poor -
Hisham (1/5): Bad -
Ira95 (1/5): Bad -
Hanim (1/5): I DID NOT RECOMMEND THIS AIRBNB AT ALL! - -Have to park outside then register at the guards to get your keys at the mailbox. Then, get back to your car and then get to your parking lot that takes forever to find. Even worse, you have to walk 2 levels down afterwards to get to the elevator. All that hussels just to get to your 'lovely' room. -Got to the room. BEYOND EXPECTATION. Sink is broken, water heater is not working, fridge is leaking, no towels, no wifi whatsoever. Not same as potrayed in the pictures AT ALL! -HIDDEN FEES ARE RIDICULOUS! They wont tell you these before you book this airbnb. But let me spill em for you : Parking fee - Rm10/day Electricity bill!! - Rm25/day And the WORST: Deposit of Rm300 and they will refund to you within 14DAYS!!! Like some sort of company to be doing that. Last time I checked the bank account was an individual name. I will proceed to take this to tribunal if they are holding my refund for any longer. As the rooms are not potrayed as in pictures and in bad condition. I got all photos and videos of the room as my proofs.
Sunita (1/5): Miss - The host was really rude cz cancel my booked without inform me.. The host was really rude cz cancel my booked without inform me..
D (1/5): the main door wasn’t locked and the apartment floor was dirty and there were so many bugs, ants and cockroaches around t - i don’t like anything. my family didn’t even sleep in the apartment. very very dirty!!!! very bad hygiene!!!! cockroaches nest! dirty toilet and floor! BEDSHEETS AND SOFA HAS FLUID STAINS!! owner didn’t reply to your call and messages!! didn’t get refund of deposit immediately! bad service!! DIDN’T SPEND A NIGHT IN THE APARTMENT BUT DOESN’T GET ANY REFUND!!!!!
Razak (6/5): Pleasant -
Kamarul (4/5): Disappointing - The house is dirty, the bathroom is mossy, the toilet flush is not working, previous visitors do not flush so it's full of poop in the toilet bowl and smelly. Lots of dust and spider webs. I would not recommend this room.
Ching (1/5): I didn’t stay at all , being cancel last minutes. - Property cancel my booking on that day I arrived at KL with reason toilet leaking. I have to walk in to another hotel to accommodate my family’s, what a surprise sudden cancellation that inform me in last minutes. Very disappointed and sad. Please inform earlier , don’t last minutes.
Zahar (5/5): Passable -
Wafa (1/5): Bad -

Photos