Empire Beach Aqua Park - Couples and Families

Location: 2 Cornish St., Hurghada, eg

Star Rating: 3 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Clubhouse
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Luggage storage
• Ironing service
• Table tennis
• Shared lounge/TV area
• Evening entertainment
• Public Bath
• Entertainment staff
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Beach umbrellas
• Free pool cabanas
• Private beach nearby
• Housekeeping on request
• Clubhouse
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Charcoal grill

Rooms Available

• Double or Twin Room

  This air-conditioned twin/double room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen

• Standard Sea View

  Standard Sea View Room include air-conditioned twin/double room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony.

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Linen

Guest Reviews

• van iperen (7/5): -
• Adly (8/5): -
• عبد الكريم (1/5): -
• عبدالرحمن (1/5): - لم يعجبني شيئا كل شيء
• Ahmed (7/5): -
• Ahmed Hedaya (10/5): -
• Viktor (10/5): -
• abdo Mohamed (8/5): - لا شكرا فريق الاستقبال مستر الطيب كان معاي خطوه بخطوه وايضا فريق الترفيه كله
• Mostafa (9/5): -
• Mohamed (7/5): -
• Shaun (9/5): Woodward, recommend this hotel to family and friends was really joyful us being there - Very nice and good value for the money It was clean and the staff and reception people very friendly and helpful especially Mr Karim mallak
• Dina (9/5): استمتعت بالإقامة - المكان كله ممتاز تنوع المطعم ممكن يكون افضل
• ** (1/5): -
• Adel (1/5): - الشاطئ كويس المطعم والمشروبات في منتهى القزار
• Abek (3/5): Didn't get the room paid for. - Beach somewhat. Food is ok. Room
• المستشار احمد (1/5): -
• SVETLANA (7/5): - Расположение, персонал. Строго по времени одевают браслет и нет возможности погулять по территории. Мебель очень старая. Не удобные лежаки на пляже.
• ايمن زكريا محمود (1/5): - The beach sea is fantastic Room very very very bad Food gery very bad
• Dmitrii (6/5): -
• ELENA (10/5): Нам очень понравилось!!!! - Очень красивая территория. Море в 50-70-ти метрах, свой пляж. Отличная команда анниматоров - все ребята , как на подбор. Аквааэробика, йога, стрейчинг, волейбол, мини-гольф, зумба, восточные танцы, даже было фаер-шоу. Еда очень вкусная, каждый вечер, помимо основного меню, готовили на улице разнообразные блюда на мангале. Целый день бесплатные напитки, чай, кофе, соки в барах. А еще на территории свой собственный аква-парк и несколько бассейнов - дети и родители в восторге. Есть несколько магазинчиков с сувенирами, сигаретами и морскими принадлежностями. Немного старенькие номера, но все было и работало. Кровати большие и удобные, балкон с прекрасным видом, телевизор, холодильник, душ, горячая вода, никаких насекомых. Очень любезные администраторы и все работники ресторана. Вообщем для 3* все замечательно. Выходить за территорию отеля вообще не хотелось. В отеле нигде нет интернета, кроме как на ресепшене.
• ELENA (9/5): Нам очень понравилось! - Очень красивая территория. Море в 50-70-ти метрах, свой пляж. Отличная команда анниматоров - все ребята , как на подбор. Аквааэробика, йога, стрейчинг, волейбол, мини-гольф, зумба, восточные танцы, даже было фаер-шоу. Еда очень вкусная, каждый вечер, помимо основного меню, готовили на улице разнообразные блюда на мангале. Целый день бесплатные напитки, чай, кофе, соки в барах. А еще на территории свой собственный аква-парк и несколько бассейнов - дети и родители в восторге. Есть несколько магазинчиков с сувенирами, сигаретами и морскими принадлежностями. Немного старенькие номера, но все было и работало. Кровати большие и удобные, балкон с прекрасным видом, телевизор, холодильник, душ, горячая вода, никаких насекомых. Очень любезные администраторы и все работники ресторана. Вообщем для 3* все замечательно. Выходить за территорию отеля вообще не хотелось. В отеле нет интернета, только на ресепшене.
• Bader (8/5): -
• Mark (5/5): Teleurstelling - Koste niks maar ja dan krijg je ook niks Uitgeleefd hotel, wifi alleen bij de receptie
• Ayman (8/5): -
• Mamdouh (6/5): Not good. - The garden. I booked a sea view room. I got a pool view room. The room was very dirty. There was no shampoo for the shower.
• Ahmed (7/5): Everything was good except Mohamed the receptionist was rude - Mr. Remoun and Mr. Ahmed kishk The beach The entertainment show was good Mohamed the receptionist was rude
• Mohamed (8/5): -
• Brett (1/5): Fraud on a massive scale, we are hoping to take this up with booking.com to insure that this gross misconduct is stopped - Our cleaner for room 3052, Amr from Olives restaurant and three people from shops behind Olives restaurant helped to overcome this resort from hell The bed linen was awful, it was so discoloured, mottled and old, it could only be described as filth. Fortunately after tipping our cleaner of room 3052 the sheets improved and she done her best with what she had to her disposal. The bedrooms are misrepresented, this has been the main complaint from every guest for the whole two weeks, this practice is so shocking and I can’t believe a reputable company booking.com supports this gross fraud. Most residents have experienced various issues of upset stomach to the poops, I believe one of the main causes is beach bar, which is next to toilets, they offer additional food for an extra cost which is ok but the hygiene is far below standard. The food and beverage standard of entire resort is poor with many residents opting to leave to eat or not at all. Fortunately Amr who takes pride in his hospitality helped to overcome the resorts glaring deficiencies in hospitality. The staff who jump on every new resident for trips, massages etc try to extort money from these residents whilst they are often tired after transfer and not even been given satisfactory rooms. Example of this a family of 5 was £600 pounds for island snorkelling trip who later booked through booking.com for £69, another atrocious nefarious practice. The evening bar and entertainment is in a large hut and very very poor, most people get hammered on there cheap lager and spirits to overcome the trauma of there stay here. There are flys and mosquitoes everywhere whilst you sunbathe or eat in the restaurant, when staff clean to overcome some of these problems with limited resources they stir up a nest of filth. So to top it off we asked if we could hold our room for a late checkout so our luggage was safe, could grab a shower before leaving, we were abruptly told we are fully booked, this is the general attitude of all staff in a slightly elevated position.
• Russell (4/5): Not what you see in the photos - The pool was next to the apartment. First off we booked a twin that was meant to have 3 beds. The photos showed quite nice rooms but we found out that this was the 4* sister hotel next door. Our room was tiny with 2 ancient beds a broken fridge and when we arrived there was no towels or tea station as advertise. The All inclusive alcohol was like paint striper, only the beer was drinkable. The food, lunch and dinner were exactly the same and gave me Egypt belly which I rarely get when staying self catering. Although I have complaints about what was advertised and what we got. We still made the most and knew from the price we paid we weren't getting the Ritz. The reason I bring it up is because a lot of the guests had the same complaints, some spending £2500 for their holiday. The Photos you use to advertise the rooms are false advertising and we probably would have booked a different hotel if we had seen the actual rooms.
• Mohamed (6/5): - الموقع والأكل الغرفه لم تكن نظيفه بالشكل الكافي
• ali (10/5): I will do it again in next spring - Everything is very good nothing
• Hector (3/5): La comida puede mejor mucho todavía para una estancia corta está bien ,también tener en cuenta que es un hotel 3 estrell - La vista del lugar No me gustó que ponen música alta en la playa y no dejan descansar o leer a los turistas
• Mahmoud (1/5): -
• Peter (8/5): - اللوكيشن والشاطىء اروع حاجه
• VOICE OVER (9/5): -
• Khattab (5/5): -
• Khattab (5/5): -
• Dmytro (10/5): Firstly we really enjoyed at Empire Beach and we spend one week and staff , there so friendly Our room cleaning is good, -
• Tommy (10/5): My stay was awesome, great staffs and great location - I like the service from all the friendly staffs who worked in the hotel. Big thank you to the hotel manager, Badawy Ahmed who was always checking to make sure I had everything I needed and was always helpful. N/a
• Günther (10/5): The reception was most helpful for anything, everything was clean and I felt secure inside/ outside. - Location to the Beach, a clean cosy nice place, 40 meters from hotel, Im here for the Sun, swimming, diving, eating/ drinking, this Hotel deliveres ! Christian from Norway. Many sunbeds at the beach does not have an uplift for the back/ head. Only the poolbeds had it.
• Mark (10/5): Exceptional - Fantastic staff can't do enough for you
• Mehmet (8/5): Very good - Good
• Tamer (1/5): Bad -
• Emam (10/5): Exceptional - All the staff are very good smile and ask if like anything And Mr.kareem Manager operation hotel is a good man hard work running in hotel Food very good Nothing all is good
• Omar (7/5): Good - My 2 cousins and I had the pleasure of booking and visiting your property earlier this month through booking.com. Although we're used to booking to 5 star hotels, we gave your property a chance based on reviews we've read online. Ok, so here's the deal. The hotel is certainly not 5 stars, but it has the same accommodation and amenities of a 5 star hotel. If you want room service, and all the 24 hour service delights such as Hilton, Sheraton or Marriott offer, then this is not for you. However, if you want great service, and don't mind small rooms and be right on the beach at an affordable price, then definitely give this place a try. The positive side is the hotel is right on the water, and the service I found to be just as good as national brands. To all the employees of Empire Beach Aqua Park, thanks so much for your hospitality. Omar Korraa
• Vip (1/5): you have to tip the staff almost all the time or to be ignored just pay and pay for nothig - nichts nothing just the landscape the managers the service the food the animation room service
• Atrony (4/5): Disappointing -
• Ahmed (6/5): Pleasant - good hotel location and aquapark and sand beach very poor dealing when we make check in like not support to inform the guest with all his right during the visit No flexibility in the available rooms if not suitable Towels at the beach is very bad and not clean well and cut with bad smell one of staff dealing with us with bad altitude the food quality not good Not able to contact with the hotel to confirm the reservation conditions
• Karim (8/5): nice hotel - food and sea furniture not quite good
• Vip (1/5): good location but very bad personal and management - Nothing good location but very bad personal and management the personal , the food the towels bad service Animation they always ask for money in different ways the manager is very old he should set at home
• Vip (1/5): Regret to visit thins hotel again NOT Recommended - Nothing Personal and the managment
• Yv (4/5): Disappointing -
• Ahmed (1/5): Also, some other guests regret that time in the nice hotel - The landscape Unfortunately, the hotel has changed Worsley The staff could be more polite Personal behaviour was up to normal. As a repeater guest, I have to say I regret that I booked this hotel. I have never seen a three-star hotel without guest Realion!! It gives the impression that the people who work in the hotel are willing to lose guests or maybe they are angry with the owners cause they get very little amount as income
• Lee (7/5): Good -
• Anonymous (6/5): Pleasant -
• Ammar (8/5): It was a wonderful vacation - The staff always met your expectations and the service in the restaurant was beyond excellentThe swimming pools are very clean and the beach is very beautiful. The room overlooks the sea, a very beautiful view in the morning and evening. The rooms need renovation
• Hoda (4/5): Disappointing -
• Ahmed (6/5): Pleasant -
• Ahmed (8/5): Very good -
• Mohamed (3/5): Poor -
• Mohamed (3/5): Poor -
• Melanie (3/5): Would not recommend, cheap but you get what you pay for - It was on the beach. Food was ok. It was dirty, nothing was clean.
• Sandra (6/5): Great hospitality and friendly staff.. the hotel is very pleasant in general with a nice location. - Pleasant hotel, friendly staff, nice location. I enjoyed great hospitality.
• Ahmed (8/5): Very good - Location and beach are perfect The mattress was not comfortable at all and the food is awful
• Ahmed (8/5): Very good - Location and beach were perfect Mattress was not comfortable at all Food was awful There were no phone in my room
• Naeem (6/5): for the money go elsewhere - outdoor pool beach is good & well maintained rooms are disgusting old tacky, bedsheets not very clean, shower is horrible
• Mohammed (3/5): Poor -
• Aykut (1/5): terrible - nothing First of all this is the worst and worst hotel that i have ever been to. All of the staff was so rude and disrespectfull. Especially the guy in the reception named Ahmed, should work as a house keeping staff, not a receptionist. Hotel is not clean and the most important thing is that all room photos that you see are fake. You will not stay in the rooms that you see in the photos. And olsa bathrooms are extra dirty. We booked all inclusive but that means the same meals everyday and all was tasteless. They serve only soft drinks but bad quality coke etc. that was all. And the last thing, they have agreement with different hotels and people come from different hotels for the use of beach but that means you can not find a place with your towel. Finally i can say that if it was free, i would never go this hotel again. Its the worst hotel and staff that i have seen.
• Essam (1/5): Bad - The hotel very very bad and smells bad the room not clean 🤢 and the food very bady every thing are badd
• Khedr (4/5): Disappointing -
• Kiroless (7/5): Good -
• Amro (1/5): Bad - Locution It was very bad hotel, this hotel damage my holiday
• Mohamed (3/5): Poor - Very bad place with a great noise Great noise all the time from birds around all rooms
• Benoit (5/5): This property has so much potential, great location, good facilities with lovely staff. The food and drinks is what real - Great location and the property has all the facilities of a 5 star resort. Pools, great access to beach, bar etc… However all faculties need updating and unfortunately the service you receive from most bar staff and restaurants staff is extremely poor. Not from lack of wanting to try but a massive lack in training. This is a management issue rather than a staff issue however this results in such a bad experience for guests. The food was honestly the worst we’ve ever tasted and literally every single guest their complained. The eggs were the only good thing about breakfast. Diner if you were lucky you would get a nice piece of BBQ chicken other than that people were literally loading up on rice because every thing else was horrible. The Manager even came to apologise for the food at the start of our stay before we even said anything so they fully know the quality they were serving was horrible yet they did nothing about it. They promote that they do cocktails but the best you’ll get is a screwdriver. (3 quarters vodka with a splash of juice) I love a strong drink as much as the next person but in 45 degree heat that’s just dangerous. Every drink they poured was 3/4 alcohol with a splash of mixer, again the staff just didn’t know any different due to no training. Although the manager himself acknowledged there was no balance. Let’s not mention the warm beers or waiting 6 hours a day for bath towels as they don’t have enough for every room. It’s such a shame because the staff are lovely and want to do their best but have no direction and spend most of their time apologising to guests. We were advised by management that during peak season their service and food is better then off peak, this makes no sense at all. Not one person other then maybe the reception staff have had an hospitality training.
• Hamed (6/5): Fair. Staff are kind, but food is not that good. This only place where tea and coffee are not free! - Location, beach and pool. Food and beverages
• علاء (4/5): Disappointing - Attention should be given to food on the quality of food raw materials, to be good and to multiply what is served, and there should be a water cooler on each floor of the building for use when needed. Dilapidated adaptations must be replaced and periodic maintenance must be done. Young workers must be trained in tourism work from the ground up. They are a group of beginners and do not know how to deal in the field of tourism and entertainment from the ground up The large swimming pool must be cleaned, as it is completely unclean and unsanitary A transaction policy must be defined and a price list unified when payment is needed. What will be provided? The prices there are determined by the desire of the people in charge of them, so they exaggerate the prices on what is not real, such as a service provided or a product, specifically with the Egyptians. There must be an administration that is fully aware of good treatment and hospitality I do not fear visiting the place again There are better places in Hurghada, better treatment, and the cost is almost the same
• Anonymous (8/5): Very good -
• Rina (8/5): Very good -
• Waheed (7/5): Good -
• Mousa (1/5): Worst hotel ever - There is nothing to like in this hotel it sucks Every thing Cleanliness Accomodation Food Beach Rooms
• Thea (1/5): Bad -
• Mahmoud (8/5): Very good -
• Abdelkareem (1/5): Bad - Worst experience ever waste of money Food cleaning staff attitude
• Stephanie (10/5): Exceptional -
• Ahmed (10/5): Exceptional - Everything
• Medosxp (9/5): Superb -
• Ibrahim (7/5): Good -
• Khaled (9/5): Superb -
• Kerolos (1/5): Bad - nothing all is too bad all of it
• Ahmed (10/5): Exceptional -
• Pete947 (5/5): For the price I paid it was what I expecting. - The staff were friendly and very helpful. The hotel was well placed for the dive center I was using on my holiday. The room needed updating some of the furniture was a bit dated and needed change in. The shower needed modernizing as it was either hot or cold nothing in the middle.
• Mahmoud (6/5): Pleasant - the friendly stuff the food quality and repeated
• Terry (8/5): i was happy to stay at the hotel for one month - beach breakfast no comment
• Viktoriia (7/5): Good - Hello all! I stayed here on my vacation in April, from 17-25 in 2023. I would like to note the special attitude of the staff to the guests: waiters, maids, managers at the reception - all were extremely polite and always tried to come to the rescue. And I can't help but notice very tasty breakfasts and dinners, the cooks were very friendly. We had barbecue meat or even fish almost every night. Spacious bright rooms, proximity to the sea within walking distance and the pleasant sound of palm trees are all that will allow you to relax in Hurghada nicely and fully. Nothing :) ✋
• Raghda (2/5): Very poor - Only view. Name of hotel "nasmet Amal" it's a worst hotel I have ever been..room not clean ,Rome size is very very small , staff not qualified enough except gust relation manager he really helps in amend stay , not fresh food ..it,s really a very very bad experience...
• Sameh (5/5): Passable - The pools were good The restaurant was good The best thing is the room sea view (wonderful) The food quality and the activities
• Ibrahim (7/5): Good - Good staff , acceptable food quality Renew the room doors , painting, and furniture, Varity of foods need enhancements
• Andrew (8/5): Lovely stay and can’t wait to go back - The staff The view
• Mizan (10/5): Exceptional -
• Nigel (9/5): Superb -

Photos