Coco0n Old Quarter Hotel

Location: 16 Hàng Buồm, Hoàn Kiếm, Hanoi, vn

Star Rating: 6 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Express check-in/check-out
• Tour desk
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Mobile app for room service
• Cooking class
• Television in common areas
• Express check-in
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Housekeeping on request
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Bed in 6-Bed Dormitory Room

  This bed in dormitory features a balcony and air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Kitchen
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Lockers
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Twin Room with Shared Toilet

  The twin room's kitchen is available for cooking and storing food. The twin room features air conditioning, an electric kettle, as well as a shared bathroom boasting a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Kitchen
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Lockers
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Family Room with Shared Bathroom

  The family room features air conditioning, an electric kettle, as well as a shared bathroom boasting a shower and a hairdryer. The family room's kitchen is available for cooking and storing food. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Kitchen
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Lockers
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  The double room offers air conditioning and an electric kettle, as well as a private bathroom boasting a shower. The double room's kitchen is available for cooking and storing food. The double room has city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Reading light
  • Single-room air conditioning for guest accommodation

• Family Room

  The family room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The family room's kitchen is available for cooking and storing food. The family room has city views. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Reading light
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Erin (7/5): Lovely staff and great location, would recommend for a short stay. - The staff were very accommodating to our 2am check in. The room is basic but it was cheap, so we got what we paid for. The beds aren’t very comfortable.
• tegan (1/5): - Location was ok It was dirty the washrooms were unusable, the room stunk so bad of cigarettes
• ketan (8/5): - Services are so good
• Ly Dang (1/5): Khách sạn này hk đáp ứng dc yêu cầu. Không có nhà vệ sinh riêng cho từng phòng. - Mình đặt phòng nhưng đến nơi khách sạn không sắp xếp dc phòng đã đặt. Mình phải đi tìm khách sạn khác ở ngoài trung tâm. Quá thất vọng về cách phục vụ.
• Zoe (8/5): - The location is fantastic We stayed in the family room, but not the one with a private bathroom—it was the shared option. Our room was basically a large double mattress with a single bed above it, aircon, and a door but no windows or proper walls, so it felt quite cosy and a bit cramped. We didn’t look into the details properly when booking, but for the price, it’s not the end of the world if you’re only staying a few nights. That said, we were three girls and it felt too cramped for us—we even had to keep our bags on the beds because there wasn’t enough space, which made it a bit uncomfortable. Just make sure to check exactly which room you’re getting beforehand.
• Lara.93 (7/5): Bien, de paso. Buena ubicación - Solo estuve de paso unas horas para refrescarme antes de salir al sleeper bus. Me dejaron dejar el equipaje. Ubicación excelente El baño compartido tiene una especie de transparencia en la puerta que si estás sentado en el WC la gente te ve jajaja nada serio pero a tener en cuenta.
• GEETHU (7/5): -
• Jolina (5/5): - Ich bin um 2 uhr in der Nacht angekommrn und die Rezeption war besetzt. Alle waren bemüht und freundlich. Ich hatte nach einer langen Reise ein Einzelzimmer gebucht, dies konnte ich nicht beziehen denn es war doppelt gebucht. Das war sehr unglücklich, habe dann ein Bett in einem Mehrbettzimmer bekommen und dort übernachtet.
• Farhana (10/5): -
• Lea (1/5): Arnaque - A fuir ! On arrive à 17h45 à l’hôtel, la chambre n’est toujours pas prête il nous dit de revenir à 19h30. On réserve une chambre avec 4 lits et salle de bain privée et on nous donne une chambre avec lit superposé et salle de bain collective. Quand je montre au Mr de l’accueil ma réservation il me dit que cette chambre n’existe pas donc en gros on n’a pas le choix alors qu’on paye pour avoir quelques choses. La porte des toilettes est transparente donc on vous voit de l’extérieur, la porte de la douche ne se ferme pas, la propreté laisse à désirer + très bruyant la nuit dans l’hôtel. Honnêtement passez votre chemin, ça ressemble plus à une arnaque qu’autre chose! Tout
• Cañarejo (9/5): -
• Trenkova (10/5): -
• Mohan Ram (1/5): -
• li (4/5): - 位置比较好，在繁华街道。 房间太小，卫生间洗澡间更小，进去转不了身。
• Luca (6/5): - Esperienza contrastante. La stanza-box non ha molto spazio, ma in due con due zaino a testa siamo riusciti a farceli stare dentro e ad appoggiare qualche cosa qua e la. Non era pulitissimo, ma almeno la polvere era sotto il materasso (letteralmente lol) ed il letto chiaramente duro, ma ne ho trovati di peggiori. Bagno in comune piccolo, però mediamente più pulito, sia toilet che box doccia, di tutto il resto. Carta igienica sempre presente e disponibile shampoo e bagnodoccia. Il personale non saprei, non rude, ma zero occhio per il cliente ecco
• Kristiane (4/5): - Nice placement and good value for money. It smelled bad and i did not get a key for my room? I think that was a rare occasion though… The room was small as expected, but alright for one night stay.
• 村瀬 (10/5): 友達ができてベランダでお酒を飲んで最高 - いろんな国からの友達ができる 潔癖の人は苦手かも。シャワールームに虫が出たり、床が一部抜けてたり
• Shalom (8/5): -
• Berenike (1/5): Very dirty, loud and smelly - Stayed only one night and got my money back Very bad smell Everything was dirty Cockroaches No door to washroom Flooded Bathroom Flies in Shower Dirty Toilet paper No Shower Towel No working AC No place to put you suitcase/backpack Very loud ( Street and inside the building) Unkind owners
• Uria (10/5): -
• Sankalp (1/5): -
• Sankalp (1/5): - If it weren’t the location, I would rate it a 0 star. Rooms are small, untidy and the staff is the worst. The absolute worst. Just a bunch of massage girls of the worst kind running the business. I didn’t stay in the room. Just used it as a storage space as I travelled to Ninh Binh and Sapa from Hanoi. Word of advise, don’t reserve your stay here, unless you can’t even afford a day’s food properly.
• Sankalp (1/5): -
• Marivily (1/5): Disappointed by how dirty it was. - Right in the center, good location The receptionist was pretty ignorant, on his phone while checking us in our room. Too many stairs, small stairs. The room was absolutely dirty, the sheets were not washed, the curtains were broken and the noise from outside was insanely loud
• karim (5/5): Abbastanza rumoroso - La posizione, in pieno centro Materasso troppo duro
• Annette (8/5): -
• Chrysoula (6/5): The room was a box, there was no space at all - Good location The room was a box, there was no space at all
• Linea (8/5): -
• Talia (5/5): Good location and to stay for 1 night if needed - Great location Bit dirty and tight space for the dorms , shower door and toilet door are broken and people can see you showering and it wasn’t clean
• Scott (10/5): Amazing - The location was amazing, right in the center of the old quarter, everyday was an adventure The tours were a bit more pricey than options you can find out
• Tram (8/5): The staffs are very nice. - Cheap Family room is so tight. Just fit exactly full bed size, no any extra space in the floor
• ninja (7/5): -
• Terry (8/5): Great, as it was right in the middle of old quarters - It was a very low cost home stay. Of coarse the building was old and very worn. It was a dormitory type place, but you got your own room with privacy. Small 16 by 6. But the staff was diligently cleaning all the time. It was a shared washroom with another room, but I rarely saw them. They washed the bathroom every day with mop, which was great as I stayed in cheap rooms where they never washed the bathroom in 10 years. As I say old but clean and cheap at $13 Canadian. You had to walk through the massage business in the front to get to the rooms, Staff very helpful and pleasant. $13 no argument at all for a single traveler.
• Amanda (1/5): - The location It's incredibly dirty everywhere: room, bathroom, hallways, entrance, etc. There's no good ventilation anywhere inside the hotel (including the rooms) so it smells musky and bad. The bedrooms are a prison cell, one can barely fit inside now imagine having big suitcases. The mattress is not confortable at all. The walls are very thin so it is noisy due to other guests. Definitely don't recommend not matter how cheap it may seem. It's not worth it
• Hanna (8/5): Väldigt prisvärt -
• Dharmendra (5/5): they not allows water kettle to warm water , so unable to cook noodle, coffee - It was just among the busy vendor and stors just near by market
• Plamen (10/5): Great value stay - Perfect location with comfortable facilities and enjoyable athmosphere
• Plamen (10/5): Perfect stay - Perfect to enjoy your stay in Hanoi with amzing location right in the center but also quiet to enjoy a nights sleep
• Cintia (6/5): - Estaba limpio, buena la atención. Nos dieron toallas y la ubicación muy bien. Muy bien en relación calidad precio. Muy poco espacio en la habitación y se escucha todo. Escuché como roncaban los de la habitación de las lado. También los colchones son muy duros. Está bien para una o dos noches no más.
• Kaisheva (10/5): -
• Pone Nyet (7/5): -
• Nadeer (1/5): -
• Ruslan (6/5): - Расположение удобное, номер с отделкой из натурального дерева, чистое и удобное постельное белье, цена небольшая за отдельный номер. Персонал приветливый. В номере грязно, очень пыльно и душно. Сама комната маленькая, не хватает вешалок и ящиков для вещей. Переночевать можно, но от запахов и пыли, качество отдыха и сна сильно страдает.
• Jozef (1/5): - Absolutely nothing. AVOID! It's like from a horror movie, we literally run away from that place and we didn't sleep tbere. It was super dodgy. Room with no real window only some sort of thing in the frame. Bathroom didn't see the cleaner in years, beds with 2cm thick mattress. Only pad lock to lock your room, electric cables wired everywhere, incredible safety hazard and I could go on and on, we literally were left gobsmacked when we walked in to this place. AVOID AVOID AVOID.
• Ngan (6/5): - gần trung tâm phòng kín quá
• Phước Quốc (5/5): Tàm tạm -
• Reina (10/5): - We stayed here for just 6 hours since we had some time before our flight. It’s great for leaving your belongings temporarily and is conveniently near the night market. The bathroom could use some improvement, and the WiFi is only barely strong but for the price and such a short stay, it was totally fine. No complaints!
• Pierre (7/5): -
• Will (6/5): It is what it says it is -
• cynthia (3/5): -
• Evelyn (10/5): -
• Abbie (4/5): Good for a quick stay - The location was very good, we stayed for 1 night after our late sleeper bus The rooms were very small and the mattress was hard
• Mohammed (1/5): Mauvais - Décevant, L'organisation
• MARIA (1/5): Una mierda como un castillo - La ubicació, és molt cèntric i el preu és assequible per estar al mig de Hanoi. Les habitacions són com ratoneres, és com una sauna. He vist futons més dobles i còmodes que aquell matalàs. Ens van fer esperar més d’una hora per fer el check-in perquè estaven fent massatges. Era de nit, estàvem cansades i ens van tenir més d’una hora esperant. Per després dormir en una ratonera, sense finestres, la llum del passadís central no es tanca i no tens cortines a la porta per a que no entri la llum. Les parets de fusta i es sent tot per tant si tens un grup que fa soroll, tú no dorms… GASTEU-VOS UNA MICA MÉS I ANEU A UN ALTRE HOTEL!! NUNCA HABÍA LLORADO TANTO COMO CUANDO MURIÓ MI ABUELA HASTA QUE DORMÍ EN VUESTRO HOTEL.
• Mar (5/5): -
• Oktay Karakuş (1/5): - Location Stuff and the room, no window.
• bl (1/5): Bad experience - Nothing Nothing was good
• Buyukliev (10/5): - It's clean, great value and the staff is great. I would have appreciated having somewhere to step in the room, but instead of that the mattress started straight from the door.
• Oktay Karakuş (1/5): - Lokation is good Rooms verry bad. No windows, no comfortable, reception girl is very rude.
• matteo (6/5): -
• Alex (8/5): -
• Oliver (9/5): - - Box was clean. No bedbugs etc. - toilette and shower was clean and was cleaned every day. - pretty quite at night - the ladies who own the hostel was very nice to us. Can not understand other complains - bed was hard, what I liked because of my back - the box was big enough for two person for some nights and especially for the price. - One afternoon they painted something and the smell at that afternoon, evening and night was horrible. It vabished the next day but still
• Thuy (8/5): - 😍 😍
• Sasaki (7/5): -
• pedro antonio (6/5): -
• Fairlyd (3/5): -
• Dũng (8/5): -
• Blake (1/5): Worst place we stayed at on our Asia trip, the beds are like bricks & there is no door on the toilet - Literally nothing Everything about this place. It's disgusting
• HIWATASHI (10/5): - スタッフがとても親切でFriendlyだった。 Check In時間より早く到着したが、部屋を用意してくれた。 Wi-Fiが問題なく使えた。
• Sandeep (9/5): -
• Sandeep (9/5): -
• Cara (6/5): -
• Jasper (7/5): - Great location! Simple but exactly as advertised Thin walls
• Kimonas (5/5): -
• audrey (1/5): - L'emplacement est idéale Ultra bruyant mauvaise odeur lit inconfortable
• Marjorie (10/5): -
• Yally (1/5): - לא היה מגבות בצורת פילים
• Bautista (8/5): - Affordable! You get what you pay for
• Upreti (7/5): -
• Shotter (8/5): - Location brilliant staff really friendly and welcoming 🙏 No locker key. But thats not the case for everyone mine had been broke not replaced. Little worried about my belongings as graffiti staring someone had there stuff stolen. Other than that Brilliant value for money
• Sandra (1/5): - Nada No es un hotel, es un hostel y la experiencia ha sido horrible. Habitación super pequeña, la cual olia muy mal, incluidas las sábanas que estaban súper sucias, por no hablar de las toallas. El baño roto, el wc no funcionaba bien, compartes baño cosa que no nos importa, pero eso llevo a ver a un señor vomitando en la pica de las manos y otro haciendo sus necesidades con la puerta abierta. No lo recomiendo para nada.
• Norbert (10/5): - Nice and affordable
• Michelle (1/5): -
• Giang (8/5): -
• Domingo Doclan (7/5): -
• Luu (10/5): -
• Araminta (4/5): Don’t stay longer than one night - The staff are very friendly, the location is good. The bedding was clean. It’s very much a case of you get what you pay for. The beds are hard, but clean. The rooms smell damp and dusty, the door had glass on going in to the hallway with no blind so the light came straight through making it hard to sleep. The bathroom was the worst part though, the lights didn’t work in the shower rooms so you had to shower in the dark, in the bathroom closest to me there was no shower head on the shower so you have to shower with a only a hose. The toilet door is falling off too. The bedrooms are very small and not sound proof, you are just sleeping in a wooden box basically. Overall the place is quite run down and not that clean, but ok for 1 night. For the price it’s ok, but the bathroom should be improved at least.
• Carlo (8/5): -
• Jeanne (4/5): Non conforme aux photos - L’emplacement Nous avions réservé une chambre familiale avec salle de bain privée de 4 personnes, en étant 3 personnes. Arrivés sur place, on nous annonce que la chambre de 4 personnes n’est plus disponible. Nous avons donc été dans un box de 3 personnes minuscule avec salle de bain partagée. La porte du box est vitrée donc il y a de la lumière dans la chambre, même la nuit. Les matelas sont extrêmement durs. Il ne faut pas être claustrophobe pour être dans cet hôtel. Nous avions payé 3 nuits mais sommes restés seulement 1. Vous pouvez trouver beaucoup mieux à Hanoi, et pour un tout petit peu plus cher. Je ne recommande pas
• prasittichok (5/5): - Location The air conditioner is not clean.
• Linh (3/5): -
• Taylor (6/5): Cheap but cheerful - Great, amazing location if you’re happy to live a little rougher. We had a balcony attached to our room, which was dope. You get what you get for the price, but just know that. Also, the lady living in the dorm was dope—she gave us so many tips and cleaned the room and bathroom every day, which was cool. I kinda enjoyed it for the price. Hahaha, this place is like four different spots in one. When we arrived, they put us in a tiny room we hadn’t booked. Then, when we showed our booking, they said that room never existed! So, they ended up putting us in a dorm with a lady living there—but she was lit, so that was cool. The beds were very hard and there were no blankets, plus there weren’t really any proper lockers.
• Gabrielle (5/5): Fine for a night to sleep - Cheap and central. Small room and bathroom, stained bedding, and the aircon was leaking.
• Annalise (7/5): Good -
• Georgina (6/5): Pleasant -
• Rio (1/5): Extremely poor conditions — not suitable for anyone seeking basic cleanliness or comfort- Rat infested rooms - Nothing I stayed here for two nights, and I genuinely regret not leaving sooner. Upon arrival, I had to wait over 2 hours at the front desk while the staff member slept in another room. During that time, a dog defecated on the floor near the entrance — it was still there, untouched, later in the day. The room itself was shocking. The mattress was thinner than a sofa cushion, maybe 3 inches thick at best. I found a large hole in the wall, through which a rat actually emerged during the night. I caught it on camera — it ran freely under the bed. The condition of the place made me feel unclean. I left feeling sleep-deprived and completely uncomfortable. I understand this was a budget stay, but this is far below even the most basic standard. A rat in the room is a health hazard, not a budget tradeoff.
• Riley (1/5): Go elsewhere! - Nothing. I walked in and my room smelt of urine so I walked out and found another place. Its truly, truly awful!
• Jirupu (6/5): Pleasant - 10 steps away from the beer street. lively neighborhood and sweet old woman who took care of us. for the price, this is a steal. stay here if you have a family/friends and literally just need a place to sleep at night. the bathrooms, doors and lack of soundproofing. can literally hear the snoring from nextdoor.
• Henry (7/5): Great! - Great price and location for a short stay. We were here for one night as our bus got in very late. Friendly staff.
• Patrícia (9/5): Superb - Very well located, the staff was amazing, private room for a very good price. AC worked fine. For the price you can’t ask for more The mattresses were a bit hard and the guests in the room next door were always smoking inside (the staff talked with them, we talked with them and they continued to smoke which was super rude)

Photos