Hotel Arenal by Regina

Location: 250 metros al Oeste de la Iglesia de La Fortuna, Fortuna, cr

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:30 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Lower bathroom sink
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Broadcast Live sport events
• Happy hour
• Cooking class
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Concerts/live shows
• Wine release events
• Japanese garden
• Covered parking
• Secured parking
• Health or beauty spa nearby
• Horse riding nearby
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room with Balcony

  The double room has a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Trash cans

• Budget Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Two-Bedroom Studio Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower. Guests can make meals in the kitchen that features a refrigerator, kitchenware, a microwave and an electric kettle. A seating area, a desk, a balcony and air conditioning are available in this apartment. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Wine glasses
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  This quadruple room features cable TV, a safe and a fridge. Some of the rooms offer volcano views.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Fax
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Private bathroom
  • Additional toilet
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Classic Double Room

  This double room features air conditioning, a private bathroom with hot water as well as cable TV, WiFi, a safe, alarm clock and a mini fridge.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Fax
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Private bathroom
  • Additional toilet
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room with Mountain View

  The spacious double room provides air conditioning, a seating area, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Bunk Bed in Female Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Shared toilet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Lockers
  • Key access
  • Hand sanitiser

• 6-Bed Male Dormitory Room

  This dormitory room is air-conditioned and has a private bathroom and a safe deposit box. The unit has 7 beds.

  Max Occupancy: 6 (6 Adults)

  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Shared toilet
  • Cleaning products
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Lockers
  • Key access
  • Hand sanitiser

• Economy Quadruple Room with Shared Bathroom

  The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

• Basic Triple Room

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

Guest Reviews

• Eileen (8/5): -
• Jasmin (8/5): -
• Katarzyna (10/5): -
• carole (10/5): - It was in a central location
• Claudio (10/5): La mejor vista de la fortuna - Excelente ubicación. El personal muy amable. Tanto Kevin como GiGi. Siempre atentos y nos guiaron con los mejores lugares. De la habitación con vista al volcán 🌋 la mejor. Volveré. La mejor elección
• Zaira Anaid (9/5): - la ubicación es muy buena, ya que se encuentra en la avenida principal me costo trabajo subir al desayuno pues se encontraba en el tercer piso aunque la vista seguro era espectacular
• Maja (9/5): Bekvämt och prisvärt, 10/10 läge - Det var välstädat och bekvämt, personalen var så hjälpsam och trevlig. Uppskattade köket som var riktigt rent och bra redskap, samt att det gick att få kallt vatten från kylen att fylla på flaskorna från. Läget var perfekt. Sängarna var hårda och väldigt litet rum, men inget att klaga på riktigt.
• IOLANDA MARIA (9/5): - Localização Maneira como e servidor cafe da manha.
• Ana Cristina (8/5): Buon rapporto qualità prezzo per una corta sosta - Struttura semplice, personale disponibile posizione buona. Buon rapporto qualità prezzo. Servizi un po scarsi, non c’è ascensore e alcune stanze più disagiate.
• Raphaël (9/5): - Bel emplacement avec superbe vue sur le volcan. Staff très accueillant et vraiment compétent pour organiser des activités.
• Stephen (8/5): -
• KUN (10/5): -
• Carol (7/5): - Volcano view, clean, and quiet. Location was the best. I couldn’t use anything from the kitchen or microwave. We pay so much for the single and volcano view rooms and can’t even have a microwave or use any facilities.
• paul (4/5): Teleurstellend - Dichtbij het centrum Kamer klein zonder raam of iets dergelijks naar buiten waardoor het niet fris rook. Eerste nacht zijn de halve nacht wakker gehouden door een hoge fluittoon die uit de badkamer kwam. Deze is de dag erna nadat we hadden geklaagd verholpen. Het probleem was het toilet gaven ze aan! Dat klopte want nu bleef het toilet doorlopen. Hoezo heb je dat niet gemerkt tijden de reparatie?
• Kamil (9/5): - very clean and great location wifi wasn't that good
• Judit (9/5): -
• Joya (9/5): the staff was very nice, it was extremely clean. i do want to mention that the bathrooms are shared with the guys. it wa - i loved the location, very convenient. and it was very clean. i wish i had known that the deposits would only be able to be taken in cash since i didn’t have enough, which is partly my fault but had i known i would’ve tried to get more.
• IOLANDA MARIA (8/5): - Localização, decoração.. Não ha pontos negativos a serem apontados.
• Judy (8/5): Was enjoyable, I think a little over priced.had a view of Arenal volcano but busy with noise from st - Breakfast only Continental. Maybe due to location, many alternatives. Unfortunate. When we arrived their credit machine was broke down. We did not want to pay cash so we used a link to pay our bill.
• Ulrika (8/5): Centralt beläget med takterrass med utsikt över vulkanen - Centralt på huvudgatan med en massagesalong precis bredvid. Ac på rummet och varmvatten. Tillgång till ett stort och välutrustat kök. Vår favorit var ändå takterrassen med utsikt över vulkanen! Parkeringsplats precis utanför hotellet. Vi hade önskat mer krokar att hänga kläder på. Frukosten saknade proteinkälla. Lägg till ägg så hade det varit helt okej.
• Valeria Marisol (10/5): Muy cómodo - Super moderno y cómodo Estuve en la parte hostel y son super cómodas las camas y la cocina Muy moderno En la parte hostel te piden que pagues en efectivo, y no lo aclaran en la página. Pero igual estuvo bien
• Ghazala (7/5): -
• de paula (6/5): En general el hotel estuvo bien. Buena ubicación y los recepcionistas muy amables y siempre dispuestos a ayudar. En cuan - La ubicación El desayuno lo cobraban 16 dólares. Fuimos a desayunar faltando 10 minutos y la persona que estaba encargada nos habló mal y atendió con muy mala cara y ganas, sumado a eso, ya había recogido casi todo por lo que solo tomamos un café. Le pefí té y respondió de mala manera que no había. Muy mal humorada y grosera para tratar con los huéspedes.
• Mathew (8/5): -
• Kurian (8/5): - very close to the town,in fact town begins from here,lots of restaurants on this street,very clean room,very nice bed and mattress,good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay 5$ per day,which is very clean,staffs are so nice ,they have a roof top area and a small kitchen up there
• Daniel (7/5): Was a nice stay. Good location and great staff. Room was okay (double with windows facing inside the hotel). Was not ple - Central location and helpful staff Room had no windows to outside
• Gastón (5/5): Decepcionante - El desayunador. Que en una jornada no limpiaron ni acomodaron la habitación.
• Carlos Alberto (8/5): - La atención del personal y ubicación Falta mejor iluminación en habitación y baño. Sería de suma importancia que tengan en la habitación algunos utensilios de cocina, algo para calentar agua y para preparar café
• Andreas (9/5): - Das Hotel liegt an der Hauptstraße, fußläufig zum Zentrum und in der Umgebung sind viele Restaurants und Cafés. Das Zimmer war sehr sauber und die große des Zimmers war auch gut. Das Badezimmer war auch gut. Die Beschreibung und die Bilder des Zimmers waren nicht korrekt. Wir hatten ein "Classic Doppelzimmer" mit Balkon und Bergblick gebucht. Das Zimmer war leider ohne Balkon mit einem Fenster zum Flur. In der Beschreibung werden einfach alle Varianten/Möglichkeiten aufgezählt, die das Hotel hat.
• Katiria (8/5): -
• Raphael (8/5): -
• Christian (8/5): - Gute Lage, freundliche und hilfsbereite Chefin. Tolle Dachterasse mit Ausblick auf den Vulkan. Auf Nachfrage durfte ich problemlos in ein Zimmer auf der Rückseite wechseln. Dieses war frisch renoviert, gemütlich und nachts ruhig. Die Zimmer an der Vorderseite liegen an einer lauten Straße. Das Frühstück ist etwas minimalistisch, aber ausreichend.
• Andrew (9/5): Central La Fortuna location and ideal for starting tours from. - A great location in La Fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities available. This meant that we could cook our own breakfast in the mornings rather than have the hotel breakfast. We had a basic double room without the volcano view, the room was spacious enough, clean comfy bed and good shower. One staff member was a bit grumpy and lots of rules to follow when using the kitchen.
• Mila (8/5): -
• Camille (8/5): - La localisation était idéale. Nous avions la chambre avec vue sur le volcon, c’était magnifique. Le lit était confortable. Nous n’avions aucune connexion internet dans la chambre. Nous avons avisé le personnel à plusieurs reprises et ils n’ont rien fait. On nous a répondu qu’il y avait un problème de wifi à travers La Fortuna, alors que notre réseau fonctionnait dans le lobby de l’hotel. Par ailleurs, la tv dans la chambre fonctionne seulement avec les applications (netflix, youtube, etc.), nous n’avions donc même pas accès à cela. Cela était donc un léger irritant de notre coté.
• Axel (8/5): -
• Sergio (10/5): - La amabilidad y el teatro .
• Manuel (9/5): - Era muy limpio y comodo Que mi pieza daba a la calle y no se tapaba del todo
• Guiselle (10/5): -
• Guiselle (10/5): - Very clean, comfortable.
• Diego (8/5): - Ubicación. Habitación asignada.
• Dayanna (9/5): -
• Aernoud (7/5): -
• Shani (8/5): - Easy check in.clean space. Decent room.
• Jingwen (8/5): -
• orit (8/5): מקום אירוח חביב במחיר הוגן - צוות אדיב מאד, ממוקם במרכז העיר. רצוי לבקש חדר בקומה שנייה כיוון ששם נמצאים החדרים הטובים יותר. בערב הראשון היינו בחדר עם עובש, ללא חלונות, צמוד למעבר ראשי (למחרת עברנו לחדר טוב). ארוחת הבוקר דלה.
• Alessandra (10/5): -
• Zúñiga Vargas (7/5): -
• Rocha (5/5): - Localização Muito muito barulhento. Ouve-se tudo, inclusive o karaoke do outro lado
• MANEL (10/5): - Clean , new , comfortable Kitchen very clean you have coffee machine toast maker and everything you need Location perfect
• Melany (10/5): 10\10 - El muchacho de recepción super amable, instalaciónes extremadamente limpias y muy lindas. Ubicación super privilegiada cerca de todo termales, parque, restaurantes y de todo. Solamente deberían especificar que el desayuno es "tipo oriental". Pan, sandia, piña, yogurth, cereales, café, jugo y Demás...
• Rikke (8/5): Dejligt sted med fuld valuta for pengene. - Virkelig sødt og hjælpsomt personale, som ydede en super service. Det ligger helt centralt i gåafstand til alt hvad man har brug for. Super view til Arenal-vulkanen. Dejligt stort rum og rigtig fint badeværelse.
• Arevalo (8/5): - Location Lighting.
• Alonso (9/5): Todo bien! - El hotel tiene un equilibrio precio calidad excepcional, las instalaciones nuevas están verdaderamente bonitas. Lo único limitado que tiene el hotel es el parqueo que casi no tiene pero por los demás las instalaciones son bastante modernas y bonitas..
• Fernando Julio (10/5): -
• Jime.jime (9/5): - Se nota que todo era nuevo en el hostel. La cocina super comoda y equipada. Tienen una terraza con vista despejada al volcan (si se deja ver) y un deck en un primer piso adelante que tambien da al volcan. La ubicacion es super centrica y en la habitacion que me quedé NO se escuhaban ruidos. El personal SUPER amable, si tuviera que recomendarles algo seria poner alfombritas a la salida de las duchas para no mojar el piso y que haya un poco de musica funcional a bajo volumen en los espacios comunes. Ojala les vaya muy bien! Gracias por toda la ayuda y asesoramiento en los dias que me alojé allí.
• Farhan (7/5): - Bit noisy from the main road
• Carolynn (10/5): -
• Dana (10/5): Really good place! - Great location Clean room Very quiet and comfortable
• Vivien (10/5): Family stay - Very nice, clean, cozy rooms with great stuff. 5 stars 🤩
• ama (10/5): Linda, cómodo, céntrico - Súper bien
• Sergio (10/5): - La vista desde la terraza
• June (4/5): - Estaba céntrico, el aire condicionado funcionaba bien, el personal amable. La habitación que nos dieron no se parecía en nada a las habitaciones de las fotos. Estaba en la planta baja, no tenia ventana a la calle y olía a humedad.
• Simon (9/5): -
• Elisabeth (10/5): Tolle Lage, schön saubere Zimmer - Die Zimmer waren sehr sauber. Das Personal war wirklich sehr sehr freundlich. Die Bettwäsche Baumwolle und sehr angenehm. Das Zimmer lag zur Hauptstraße und war etwas laut aber das hat uns trotzdem nicht so sehr gestört. Das Frühstück war einfach aber ausreichend.
• Martínez (9/5): -
• Carlos Manuel (10/5): Excelente - Todo
• Rohailan (9/5): Superb - this is my 2nd time staying here. The rooms are very clean, comfortable and value for money. For my 2nd stay i got a room in the newly expanded wing. Beautiful and modern. absolutely loved it.. The hotel is on the downtown street so it was walking distance to everything. Plus point, its only 5-6mins uber ride to Baldi Hot Springs ... so worth staying!!! we booked our day pass with the hotel so was much cheaper than booking on website.! maybe a bit of variety in the breakfast area. Food was good but maybe a bit more if possible :)
• Jack (8/5): Very good -
• Pablo (4/5): Disappointing -
• Shanygne (10/5): Exceptional - The room have a little bathroom smell
• Susan (9/5): Superb -
• Szabo (7/5): Nice place, decent value for money - Very central location and excellent pickup point, close to restaurants as well. What we did not like was there is a bar next to it where they sing/party almost every day and u literally hear everything in your room, so if u wanna sleep at 9-10 after a day of traveling/hiking, that could be annoying, but still we slept like babies.
• Alejandra (10/5): Exceptional -
• Joseph (8/5): Very good - Room downstairs was very quiet given hotel location on main street. Very convenient location for tour pickups. Great having a frig in the room to keep the water bottle cold, and a hot water dispenser in the lobby for evening tea.
• Shakuntala (8/5): Very good -
• Mark (10/5): Goid value for budgeted travelers -
• Lisa (9/5): Superb -
• Trudy (10/5): Perfect for me - Extremely helpful and friendly lady at reception as were other staff members. Close to food shops and restaurants.
• Milena (10/5): Exceptional -
• Judith (6/5): Okay, but not as expected - AC, parking available, location is central, staff was friendly and helpful, they rent scooters as well The lighting in our room was very dim and what looked like a window in the pictures was actually only a window into the inner courtyard, where the air was not better than in the room. The room or I think it was the bathroom smelled a bit like chlorine as well. Maybe we were unlucky with our room, but in our opinion the pictures looked way brighter and happier than in reality. Also there is a picture of a kitchen on booking.com, but there is no kitchen available! There is a club on the other side of the road, which might be loud on some nights. We did not really hear a lot though, but our room was not facing the club. In sum, for that price you can probably get better options.
• Saeed (10/5): Exceptional -
• William (10/5): Exceptional - Excelent
• Vargas (10/5): Exceptional -
• Robin (9/5): Great value - Large comfortable room. Clean, even a balcony with volcano view. Well I'm told you can see the volcano, if it ever stops raining. It didn't... so this is hearsay. Next to busy road, so subsequent noise.
• Johan (8/5): Very good -
• Sabrina (8/5): Very good - Excellent location within walking distance from many restaurants and supermarkets. Nice and clean rooms too! I would definitely recommend!
• Nadia (10/5): Exceptional - Good location, beautiful room and good vibe! Excellent service! Adrian was really helpful and kind. I would come back!
• Jesse (10/5): Exceptional -
• Ross (9/5): Superb -
• Sarka (10/5): Exceptional - Excellent service by the staff and professionalism by Toni who gave such glowing recommendations on the activities available.
• David (8/5): Great value and a comfortable stay. - It was a clean, compact room, they’ve stored luggage for my return.
• Marissa (8/5): Very good - Perfect location and staff was great
• Paola (10/5): Exceptional - Very clean excellent facilities and location
• Leslie (8/5): Nice but a bit noisy - Well positioned helpful staff and comfortable room Noise from traffic and nightclub across the road !! Rooms need Double glazed
• Alexandra (10/5): Lovely small hotel with the best reception - Lovely hotel , the woman at the reception is a lovely helpful loving person. She made my day more feeling like home
• Wilai (1/5): Bad - I don't like anything about this place. The old lady who's working there, I assume she is the owner, she had no service mind. The way she talked with us is really bad manner. She look down as the customer because we are from Thailand. This place is not reccomended for all travelers. I travelled more than 60 countries in the world, you can check from my hotel booking from booking.com. This hotel is the worse place especially, the old lady who us working there. Her manner is so bad When i check in, i want to pay in US and dollars but the owner convert in yo local money in her own rate which very high and unfair. The owner seems look down as yellow color people ( people from Asia) I heard by accidentally when she talk about us with european customer. The location is near the main road and it was very noisy from the cars. Opposite has the bar with loud music. After the bar close, all the drunk came out and talk so loud. If you are looking for quiet place please don't choose this place. They are many nice places in this town. I saw Arenal Backpacker is very good and beautiful and good location. My time in La fortuna was bad becausevof the lady from this place and can not rest because of noisy location.
• Amber (8/5): Very good - The staff was friendly, our room was spacious and clean. The hotel was right in downtown La Fortuna with plenty of restaurants within a few blocks. The only problem was a very loud nightclub across the street, we could hear the music until 2am.
• Stefanie (10/5): Exceptional - Too loud music club across the street
• Rhonda (10/5): Exceptional - Everything Having to leave

Photos