Gloria Aqua Park Hotel
Location: مدخل مدينة أسوان الجديدة مدينة أسوان الجديدة, Aswan, eg
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Stunning Views
Unwind in Style: Citymax aqua park Hotel Aswan boasts air-conditioned rooms with modern amenities, including free WiFi and flat-screen TVs. Some rooms even offer picturesque city views and balconies for a relaxing stay.
Relaxation and Dining: Guests can enjoy a seasonal outdoor pool, lush garden, and a restaurant serving delectable meals. The bar is perfect for unwinding after a long day of sightseeing.
Exceptional Service: With multilingual staff available 24/7, guests can expect top-notch service throughout their stay. Plus, convenient amenities like room service and luggage storage add to the overall comfort.
Experience luxury and convenience at Citymax aqua park Hotel Aswan. Book now for an unforgettable stay!
Important Information
Please note there is free transportation between the Hotel and the city center (Citymax Aswan Hotel or Plaza Mall) and vise versa to be requested one hour in advance before the requested time.
The Aqua Park facilities are open from 01st of April till 30th of September each year from 10:00 AM to 05:00 PM.
The Aqua Park facilities are closed from the beginning of October until April each Year.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Thu, Apr 30, 2026 until Mon, Jun 1, 2026
Swimming pool: Closed from Tue, Mar 31, 2026 until Mon, Jun 1, 2026
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Ironing service
- Private check-in/check-out
- Shuttle service (additional charge)
- Kid meals
- Kids' outdoor play equipment
- Public Bath
- Outdoor furniture
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby outdoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Charcoal grill
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Single Room
This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic Triple Room
The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this triple room also features a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Family Room
The spacious family room offers air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double or Twin Room with City View
The spacious twin/double room offers air conditioning, a mini-bar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double or Twin Room with Pool View
Guests will have a special experience as the twin/double room offers a pool with a view. The spacious twin/double room provides air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Single Room with Pool View
The pool with a view is a top feature of this single room. This air-conditioned single room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Ahmed (7/5): - الخدمه والموظفون السعر مبالغ فيه
- Anas (9/5): -
- Khalid (10/5): - Very calm
- BACCI (9/5): -
- Sara (10/5): Heel goed - Zeer vriendelijk en behulpzaam personeel.
- Salima (8/5): Très bien - Propreté
Personnel agréable et professionnel Fermeture des piscines à 16h30 c’est bien trop tôt.
Service de la navette gratuite c’est bien mais communication complexe entre appel téléphonique direct à l’hôtel et message watsapp
- Hayley (8/5): - The staff were all extremely nice. We had a family room which worked very well for our family of 2 adults and 3 kids. The kids really enjoyed the slides and wave pool. It was good value for money. We were given complimentary late check out which was very helpful. Not all waterslides working but there was still plenty for the kids to do. The facilities feel faded but I would say typical for Egypt in this price range. It was very quiet which felt a bit strange.
- Marie Pierre (9/5): -
- Eliasz (8/5): -
- Alaa (10/5): -
- Trinity (1/5): - Nothing! The employees at this place were quite disgusting. 🤮 the water facilities were in drought and not active. The room I received I told was an “upgrade” but was far from that. The room was dirty “hair on the beds and floor, visible dirt buildup so when walking it was collecting on our feet, the bathroom toilet paper dispenser had finger print residue, which means people wipe and touch that metal piece to retrieve tissue, which means bodily fluids of many kinds are active, and boogers build up on the light switch. They came to clean the room and did so with an attitude as if we were disrupting THEM, For the lack with the cleaning THEY previous didn’t provide. The food was so horrible me and my son had food poisoning. The employees did not wash their hands; we witnessed them sneeze many times in hand an continue handling setting up table placements and also we witnessed one employee scratch acne scars in his face until they bled then hand picked “literally bread from the buffet that we didn’t ask for and serve our table. It was horrible. They also REUSE food so beware. My son had received one night a hard stale biscuit with his food. He played with it and put a carrot piece inside of it. Not thinking anything of it, the next day he received the same biscuit for dinner again! They refused to give us fresh orange juice that was available and replaced it with water down fruit juice instead as if we were not aware. The place was so overwhelming and quite low vibrational. The employees need proper hygiene training.
- Nathali (6/5): Todo bien - Personal muy amable, la recepcionista, el chico de los desayunos es muy amable, nos trajeron fruta de bienvenida a la habitación. Las instalaciones son lindas aunque no fuimos a la piscina, parece bueno. El cuarto era un poco sucio, el baño no era muy limpio. El desayuno no es la gran cosa, puede ser porque casi no habían personas
- Şenel (10/5): -
- Alaa (10/5): -
- Ana (8/5): -
- Pietrolongo (8/5): - Literie confortable Beau hôtel Manque de pression d eau dans la douche
- Shefik (10/5): Magnifique séjour 😊 - Magnifique hôtel dans la nouvelle Ville de Aswan, très propre , confortable, grande chambre, belle salle de bains , jolie balcon , plusieurs piscines à l’extérieur, et le plus important pour moi ce sont les gens , leur gentillesse, leur humanité, le personnel très accueillant, bienveillant ils se plient en quatre pour vous faire plaisir, sincèrement je vais revenir 😊Shefik Halimi - Jaecky , Neuchâtel , Suisse Pour moi tout est parfait 😊
- Dun (5/5): - 房间大,干净 家庭房全部临街, 晚上很吵,酒店没啥设施,水上乐园冬天全部干涸
- Pina (10/5): -
- Marwan (9/5): -
- Laila (1/5): -
- Supicha (10/5): Good service mind -
- Charlotte (10/5): -
- Alessia (8/5): Molto bello ma troppo lontano dal centro - La struttura molto nuova, stanza ordinata e bella. Colazione buona. Utile il servizio di navetta per raggiungere il centro. Tutto il personale cordiale e disponibile. Collocato lontanissimo dal centro e dall'aeroporto, Lo avevo scelto per il prezzo e anche perché c'era la piscina ma a inizio dicembre è inutilizzabile.
- Imee Casipong (8/5): Adventurous trip. - Spacious, clean and very helpful staffs Far from main downtown of aswan, 30mins drive by car although they offer scheduled free pickup in citymax hotel.
- Marawan (10/5): -
- Yunseong (10/5): - 항공기 지연으로 밤 12시 넘어 체크인 하였지만 매우 친절하였고, 투어 때문에 아침 포장을 요청하였는데 식사 품질에 매우 만족하였습니다. .
- Almira (8/5): -
- Francisco José (8/5): Buena relacion calidad-precio - Tranquilidad del lugar Ubicación alejada
- Varsha (9/5): - Atmosphere
- Ali (1/5): Terrible - I had a terrible experience especially with the Hotel transportation and the driver. The front desk guys was nice, some of them unprofessional. I had International colleagues with me this hotel very bad representation of Egypt and Aswan. Won’t recommend it at all
- Ali (1/5): Very bad - Bad experience
- Hassan Mahmoud (7/5): -
- Sandy (10/5): -
- Eseta (8/5): Very nice short stay - The staff were most helpful and cheerful. The early check in was a very nice bonus. The rooms were nice and comfortable. Location is a bit out of Aswan city and not much restaurants or shopping district near. The food is mostly Egyptian cuisine so this will be tough for someone who is not used to it.
- Khan (10/5): -
- Sukanya (8/5): -
- Artsiom Sinitski (8/5): -
- Amina (8/5): - Nice, comfortable hotel.
Nothing to complain about.
- Maciek (7/5): Ok i nic więcej. - Czystość. Aqua park nie pracował. Umówienie darmowego transportu do miasta bardzo utrudnione.
- Sonia (9/5): - Personnel +++ Rien
- Alaa (10/5): -
- Parul (3/5): An average stay - The rooms were okay and comfortable enough for a short stay. We were welcomed with complimentary fruits during check-in, which was a nice gesture. No drinking water was provided during breakfast, which was disappointing. There were no food options available within the hotel. The hotel is located in New Aswan, where there are no nearby restaurants or places to eat, making it very inconvenient for guests. The Wi-Fi was extremely poor, almost unusable.
The stay was average at best. While the rooms were acceptable and the welcome fruits were appreciated, the lack of basic amenities, food options, and reliable Wi-Fi, especially given the isolated location, significantly impacted the overall experience.
- Thierry (8/5): Très bon séjour au Gloria Aqua Park hôtel - L’accueil était à la perfection à la réception que ce soit les porteurs de bagages la sécurité les hôtesses de la réception même au restaurant tout le monde était très poli et gentil et le quartier new Assouan est très calme hôtel très propre par apport de ceux du vieil Assouan. Rien à dire
- Christine (9/5): Hôtel à recommander - Le standing de l’hôtel La chambre le calme la propreté Nous avons dîner 2 fois dans le restaurant et 2x il y avait une erreur sur la note
- Dinesh Patil (8/5): Great place for shaort stay, certianly value for money (excluding breakfast) - The room's location and size. It's a great property, but it will really question its listing as a 4-star hotel. The food choices and their breakfast were good (we ended up cancelling one day's breakfast, which I paid for additionally). Please suggest widening the breakfast options. The food choices and their breakfast ( we ended up cancelling one day's breakfast, which I paid additionally).
- Manal (10/5): -
- Franco William (9/5): Excelente! - Todo; estaba muy limpio, el personal muy atento aunque no todos entendían inglés. Los cuartos excelentes. Tal cual las fotos! El desayuno debería tener cosas un poco más continentales. Lo único que mejoraría es el tiempo para servir un plato de comida, se demoran como 1 hora.
- 雪娇 (7/5): 还不错 - 早餐不错、 人员服务、
- Moe (10/5): - Modern and Clean
- Kunaal (6/5): -
- Samia (8/5): - Hôtel propre et confortable à l'extérieur d'Assouan. Le personnel est très agréable. L'hôtel se trouve à l'extérieur de la ville, dans la nouvelle ville. Il faut donc prévoir un taxi pour se rendre au centre ou bien utiliser la navette mais qu'il faut réserver au moins une heure avant.
Nous avions pris la demie pension et nous avons trouvé les repas identique s et monotones quoique copieux. Peut-être prendre à la carte pour avoir un peu plus de choix.
- Waad (10/5): Excellent stay. Very clean rooms, friendly staff, and great location. - I had an excellent stay at this hotel. The room was very clean, comfortable, and well-maintained, and the staff were consistently warm, helpful, and professional. The location was convenient and made getting around very easy. The overall atmosphere was relaxing, and the service exceeded my expectations. I would definitely return and highly recommend this hotel to anyone looking for a pleasant and hassle-free stay. Five stars.
- Mohamed (8/5): Excellent - Reception employees are excellent, cooperative.
Good breakfast Far away from city
Shuttle bus should be more frequent
- sergio (8/5): - Camere belle e pulite Piscina bella ma non pulita
- chirag (3/5): -
- Parekh (10/5): -
- Nadi Lakshmikant (7/5): I don’t see the value against money we pay -
- Salim (9/5): -
- Rajat Handa (8/5): Great Property with spacious Rooms - I stayed at Gloria Aqua Park Hotel in Aswan and had a very comfortable experience. The hotel is large and spacious, located in New Aswan, offering a calm and relaxed environment.
The staff truly stood out — the gentleman at the reception was extremely kind and welcoming, which set a great tone for the stay. The rooms were huge, comfortable, and very clean, with all the necessary amenities provided.
The breakfast spread was good with decent variety. We also ordered room service and were pleasantly surprised by the quality of food — it exceeded our expectations. The only downside is the location. Since the hotel is in New Aswan, many cab drivers tend to charge extra, especially for airport transfers.
Overall, it’s a great property with spacious rooms, warm service, and good food, and I’d definitely recommend it if you’re okay with being a bit away from central Aswan
- Beata (8/5): -
- Medhat (10/5): - Everything
- Amit (8/5): -
- Mazen (9/5): -
- MOHAMMAD ABU MUSHA (1/5): Ugly - Ugly Ugly
- Essam (10/5): Short and sweet stay at Gloria :) - Staff were friendly, helpful, communicative and responsive. The food is delicious, coffee is nice and the transport service to and from the city centre was great. The chef and the kitchen staff are very good.
- Ignacio (9/5): Hotel con cómodas instalaciones - Habitación cómoda y espaciosa. El personal bien predispuesto El desayuno puede mejorar
- Rice (8/5): Fine - Room is spacious, clean.
- astrorayd (10/5): - breakfast
- Eduardo (7/5): -
- filippo (9/5): - Il livello alto della struttura Un pò decentrato
- jinglu (9/5): - Wonderful service, great view of water park No facilities or infrastructure nearby. On my stay (winter) the water park is closed
- Kathryn (7/5): Decent and comfortable hotel stay - Was nice and clean, someone at desk 24/7 was nice since our plane arrived pretty late. We had difficulty getting a taxi and the hotel didn’t answer the phone which was a little worrisome but we figured it out. Decent hotel for the price Seemed like there’s nothing around it if we wanted to get something to eat, so location should be kept in mind when booking a hotel.
- Sabrina (10/5): Muy bueno - El hotel es muy lindo, la parte de las piletas es muy grande, justo cuando fui no estaban habilitadas.
El personal muy atento y siempre nos ayudaron con todo. Está un poco lejos de downtown, alrededor del hotel no hay mucho, pero ellos tienen transporte gratis hacia downtown.
- Aslı (10/5): - Shuttle servisi vardı, çok temiz güzel bir oteldi Lokasyon ama onu da shuttle la çözmüşler
- Bahaa Eldeen (6/5): -
- Medhat (10/5): - Great place and clean
- Alaa (10/5): Muy recomendable 👍 - Muy limpio , buen servicio y la recepción es impecable Todo bien
- Cheyrl (9/5): - Staff was amazing. The restaurant food was an unexpected surprise! Staff was helpful and even prepared a sack breakfast for our 4:00 am departure. We are pool people and this was a big bonus. Location was remote and there was little to do during our stay which was not very long. Our room as small but we did not spend much time in the room.
- Kailon (10/5): -
- Francesco (10/5): - Il manager è stupendo ed ha fatto di tutto per farci stare al meglio nella struttura
- Arnoldo (10/5): - Perfecto! Amabilidad, instalaciones muy lindas.. la comida del restaurante rica.
Nos ayudaron con el tour y traslado a Luxor
- Erika Marta (10/5): -
- Giovanni (10/5): Un bel hotel nel sud dell’egitto - Hotel nel complesso ottimo, anche se era lontano dal centro mettono a disposizione navetta. Cucina buona e locale Lontananza dal centro
- Sofia (8/5): -
- Marie Gabrielle (7/5): - La partie hôtel car les chambres sont très bien. Le personnel est très attentionné et prévenant. Le service de navette gratuite pour Assouan. La partie piscine (manque d'entretien) et la partie restauration (temps de service long, mauvais rapport qualité prix). L'emplacement de l'hôtel dans un quartier où il n'y a rien et beaucoup d'immeubles en construction.
- samira (5/5): Pour une nuit seulement et encore.... - Chambre spacieuse et propre Wifi médiocre, refus à l'accueil de nous commander un taxi, petit déjeuner pas bon du tout et chaîne du froid pas respectée,loin du centre (environ 25mn en voiture), rien autour de l'hôtel, un peu ghetto
- فراج (2/5): الفندق يصلح للنوم فقط - الهدوء المطعم و الريوق لايوجد فيه ماء لشرب من اي نوع من الماء ولا قهوا ولا تنوع في الاكل الاطباق قليله جدا
- JacekK78 (10/5): - Waterpark access,, staff always being helpful, very nice food. We enjoyed it so much we have extended our stay.
- Mazin (1/5): Bad - The room AC was not working and we told them multiple time and the engineer came but didn’t do anything it fix the ac and we had to sleep in the room with no ac and it was very hot and unbearable. Very poor
- Tibor (8/5): -
- A.BJ (9/5): -
- Geoffrey (8/5): A good value for money in Aswan - A good hotel with comfortable rooms & with good a/c. Nothing
- David (8/5): - Just stoppex for a few days, room was good, kids loved the water park, mangement was very helpful. Not alot around hotel only a small shop, its abit out of town. Nothing
- Clive (10/5): -
- meena (9/5): พนักงานสื่อสารดี ตอบได้ชัดเจน มีทักมาถามเวลาcheckin - พนักงานดูดี สุถาพ เราออกเดินทางเช้าก็จัดอาหารเช้าใส่กล่องไว้ให้ มีผลไม้ให้ทุกห้องในวันเช๋คอิน ห้องพักสะอาด ไม่มี
- Mohamed (10/5): -
- Yarenis (10/5): - Muy bonito, más habitaciones muy amplias y las camas muy cómodas
- Ufuk (10/5): - Good
- Judith (7/5): - Alles ist etwas in die Jahre gekommen, etwas sauberer hätte es sein können. Die Rezeption war mit sehr freundlichen Personal besetzt, der Rest war überwiegend von unserer Anwesenheit genervt. Die Betten waren gut und wir konnten gut schlafen!
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