Hotel Ayenda Palo Alto

Location: CRA 74 # 39D - 8 SEMILLAS DEL PARQUE EN EL PRIMER PARQUE DE LAURELES, Medellín, co

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Allergy-free room
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Key access
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Superior Quadruple Room

  The quadruple room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. This quadruple room features a TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Family Suite

  The family room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. This family room features a TV. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Superior Triple Room

  The triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower. This triple room provides a TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Standard Triple Room

  The triple room features a wardrobe, as well as a private bathroom boasting a shower. This triple room provides a TV. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Superior Double Room

  The double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. This double room features a TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Standard Double Room

  The double room features a wardrobe, as well as a private bathroom boasting a shower. This double room offers a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Economy Double Room

  The double room features a wardrobe, as well as a private bathroom boasting a shower. This double room offers a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

• Superior Family Room

  The family room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Fire extinguisher
  • Key access

Guest Reviews

• Pablo Cesar (10/5): -
• Enderson (8/5): -
• Adrian (9/5): -
• Juliana (1/5): Horrible - Una mujer alta, morena y crespa me ha dado de las peores atenciones que pude recibir pues era grosera, tenía una mala actitud siempre y era cero servicial y cordial, hasta una noche en la que bajé a pedirle que arreglara algo me respondió de mala manera porque estaba dormida y la levanté para dejarle ver que había algo mal en la habitación. Las fotos no concuerdan con la realidad pues la habitación que me dieron era totalmente distinta, las paredes pareciera que están hechas de papel pues en ambas noches escuché todo de todos los cuartos, no hay privacidad en lo absoluto, mi cuarto no tenía una sola ventana y no había ventilación o luz del día para esta, la seguridad de la puerta es inexistente, cualquiera puede entrar a tu cuarto si lo quiere, cuando recibí el cuarto la cama estaba sucia y una noche la habitación se llenó de hormigas y no me quisieron cambiar la habitación que porque no era problema de ellos, no había toallas ni para el cuerpo ni para las manos y cuando te bañas el agua se sale y el baño sí o sí queda empapado. Estuvo todo terrible, aparte de una señora y una niña que eran muy amables en realidad no volvería y preferiría pagar un poco más que volverme a quedar acá
• Dusan Matic (1/5): -
• Hörl (10/5): -
• Daniela (7/5): -
• Emilio (10/5): -
• Maria Catalina (7/5): - Buen ubicación . Cerca de la 70 cerca restorantes a proximidad Un puesto de taxis tambien muy bien La gente habla muy duro
• Morales (2/5): Muy malo, el desagüe de ducha del baño estaba tapado, la habitación se inundó y no me solucionaron. - La chica Wanda, que estaba haciendo el remplazo en recepción fue amable. El desagüe de la ducha estaba tapado, el baño se inundó, no me solucionaron nada. No me dieron la llave de la habitación, tenían siempre la puerta de entrada cerrado y uno se cansaba de llamar.
• Simon (10/5): - Super value for the money, very clean 👌
• Randolph (10/5): - La atención
• Roger (3/5): hotel mediocre, mal equipado, sucio y con mala calidad precio. - la ubicación poca limpieza, mal olor, habitación muy pequeña 2x2 para el precio (una cama, un tv y listo), wifi pesimo, paredes sucias, muebles deteriorados sucios, baño diminuto, checkout 12, parece un hotel de carretera pero cobran como si fuera algo de muchas mejor categoria, no lo recomiendo, mucho mural por fuera pero descuidado, sucio, diminuto, incomodo por dentro.
• Agamawy (7/5): Good staff but no hot water - Staff and Monica were excellent No hot water for the money I paid. I could not take shower two days
• EMELINE (4/5): Passable pour très peu de nuits mais pas le luxe! - La personne à la réception était aimable, cordiale et aidante. L'hôtel est bien situé à Laureles proche de tout. Wifi de très mauvaise qualité. Impossible de travailler en ligne. Les murs sont très fins et vous entendrez tous chez les voisins. Un soir pendant la nuit un voisin à mis de la musique pendant une heure sans que personne ne l'arrête. Ma chambre n'était pas ultra propre au check in et quand la femme de ménage est passée elle a changé les draps avec des draps qui était sales.... horrible! J'ai utilisé le service de laverie et le linge m'est revenu non plié comme s'il n'avait pas été lavé avec des poussières de la machine à laver. Très mauvais services.
• Tobias (5/5): not good - good location room wasnt ready on time, and air wasnt working so they changed my room. second room had cockroaches and bugs everywhere, third room was fine but towels were dirty
• Ramphis (10/5): Very good! - Friendly staff and clean room! I didn’t had issue with anything. Just some noise from the streets, but not that I couldn’t sleep or something like that.
• Billy (10/5): Exceptional -
• Freddy (1/5): If you want to rest, I beg you refrain from doing it because. - The location and cleanliness They are supposed to not be pet friendly. They however allowed my Nextdoor guest to have one dog, which was left alone for at least two hours, barking, wining and scratching. I had to be up early to attend a certification and I could not sleep nor rest at all. The full purpose of me selecting that location as my place of rest was quite the opposite.
• Andrew (7/5): Good - The location is close to many restaurants, bars & shopping centre all can be reached walking. The weekend you are staying on top of bars with loud music until 3/4am so it’s a little uncomfortable if your use to quiet nights.
• Leonardo (10/5): Exceptional - Excelente atencion
• Earlfrid (3/5): Would not booked again - Location The personal was helpful Bathroom small Water goes cold Room very small Noice from outside Looks not nice
• Sharma (8/5): Very good -
• Sharma (8/5): Very good -
• Berhane (7/5): Good -
• Brayam (6/5): Pleasant - The beds were pretty comfortable, and it has air conditioning. The room was smaller than I thought, and the bathroom was even smaller.
• Tiffany (8/5): My stay at Hotel Ayenda Palo Alto was amazing the experience,staff was friendly,definitely Recommend - Traveling alone to Medellin as a Jamaican who doesn’t know Spanish on an excellent level was amazing. Everything was close to the hotel. My second day at the hotel I wanted to get some pesos the staff told me where to get it but I didn’t know where exactly I saw some police female officers and they let me feel comfortable and safe also thanks to all of those 8 police officers who accompany me and help me out . I would definitely recommend and visit the hotel again. I saw a lot of negative comments about the hotel and I didn’t experience any. I don’t know if it’s because I was on the top floor but the transportation wasn’t any problem to me in the morning, day or night maybe the lower floor can have difficulty sleeping. I loved my room I did got everything also window during my stay it was cold there. Wi-Fi connection was poor it picked up inside my room but there weren’t any service signal and during the stay they didn’t came to clean or anything although I kept the room clean but atleast come let me decide if I want it clean or not
• Susanne (5/5): Passable - The mattress was comfortable. Check in worked good, staff was friendly. Our room had a really small windows facing to the side road. We did not hear a lot of the traffic. Specially when we used the really big, loud ventilator. We didn't hear anything of the restaurants that were near the hotel. Good area if you like to visit restaurants in the evening. Supermarkets are also not far away. We got a really small room with a ventilator that did not work. After we complained we got a second ventilator that was hudge and really loud. The entrance door of the room had a really huge gap at the bottom. So one could hear everything in the staircase, and a lot of light came into the room. The bed cover had not been washed. We could have changed the room on the second day.
• Luisfben (10/5): Exceptional -
• Nicolas (8/5): Very good - Mostly everything There was some broken stuff in room
• Castillo (10/5): Exceptional -
• Andrea (8/5): Very good -
• Connor (9/5): Superb - Great place to stay. Great value for money! The staff were very friendly. Great service! Nothing to add!
• Mark (1/5): Garbage - Went to the exact address and could not find it. Contacted the hotel and no answer just automated. Tells me to download the app?? No help from hotel. Non-refundable. Horrible. Never book here. No signs, no help, no directions.
• Elliott (6/5): Great location, although rooms do not have windows. - Good location, was quieter than I thought it would be. Room had no windows and this wasn’t advertised. This hotel is a 3 star at best, not sure how it’s got 4 star rating.
• Steve (3/5): Poor - I liked the hotwater. The location was very noisy at night. With many bars playing loud music. The bathroom was very tiny and the rooms were small. They used a wide angle lense for the photos which made the rooms look bigger and used the same photo for every room. We also had a problem when our lock broke on our room and had to wait 2hrs to get into it . Also paying our bill was a nightmare we tried 2credit cards declined because of a machine problem.
• Carlos (7/5): Good -
• Vinod (9/5): Good value for money - The day staff promptly returned money after the night staff overcharged me as I checked in. Very kind of her to rectify the problem. The application from ayenda was not working. So this made check-in slightly longer and problematic.
• Caldwell (9/5): Superb - The staff was great. Good location in that it was quieter than some and safe. A shorter cab ride to the action the hot water in the shower was a little quirky .
• Carlos (3/5): Poor -
• Paulie (10/5): This hotel is in a great location. The beds were comfortable and the shower was hot. The owner and staff were great hos - Staff was very friendly and attentive.
• Paulie (10/5): Exceptional -
• Brett (10/5): Exceptional - Good quite clean room for the price. To check in took 20 to 30 minutes. The process should be give my credit card and pay. 5 minutes.
• Silvia (2/5): Very poor - El metodo de pago es confuso y el hotel no se hace responsable. If you paid with your card from a different country, be aware that nobody is responsible, and you will end up paying double. Very bad experience.
• Eugene (8/5): Very good -
• Daniela (8/5): If they would have control of the noise around the place this will be great for the people staying hotel! - Their staff were amazing people! They were super nice and helpful! Unfortunately, the hotel is around many bars so during the night was super noisy making the sleep difficult!
• Fabricio (7/5): Good -
• Claude (9/5): it was great - the location was great walking distance to bars in the area and salsa clubs noise at night the nights i was staying there some id*** was blowning their car horn from 1am to 5am in the morning . it would wake me up everytime
• Johnny (10/5): Great location at a great price - The staff was accommodating, especially the night shift, Lyda, who went above and beyond her duties to ensure we were well-informed of what was happening in and around Medellin during our stay. The washrooms are very small, but there is not much the owners can do about it without taking away from living space.
• Davidson (7/5): Good -
• Pash (8/5): Very good -
• Erasmus-marin (8/5): Great location and clean room. - The staff of this hotel are very friendly and the room is clean and comfortable. We went for vacation with a family of 3 so when we arrived back after the trips, our rooms where clean and nice. The air-conditioning works fine. Although there are bars outside the noise does not bother at all. This hotel has a great location to stay. Many restaurants are nearby and it feels safe to walk outside. It is pretty close to our favorite restaurants, Malanga Del Tropico. The WIFI traffic could improve. My daughter had a hard time playing online.
• Edwin (10/5): Family, home vibe - The staff, the management, location is exceptional, everything was walking distance… nothing far… very clean Nothing at all, like i said before is an exceptional place to stay for short or long period of time.

Photos