SureStay Hotel by Best Western Rossland Red Mountain

Location: 1199 Nancy Greene Highway PO 1071, Rossland, ca

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• BBQ facilities
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Wheelchair accessible
• Lower bathroom sink
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• 24-hour security
• Key card access
• Ski storage
• Express check-in
• Free wired internet
• Golfing on site
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Private picnics
• Reception hall
• Covered parking
• Secured parking
• Fishing nearby
• Ski lift privileges
• Snow sports gear
• Bulk dispenser for toiletries
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite With Two Double Beds

  The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features a private entrance, a coffee machine, a seating area, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Heating
  • Additional toilet
  • Private entrance
  • Alarm clock
  • Dining area
  • Coffee machine
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Suite With Two Double Beds And Kitchen

  The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers a private entrance, a coffee machine, heating, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Heating
  • Kitchen
  • Additional toilet
  • Private entrance
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Suite with Two Queen Beds, Sofa Bed, Separate Living Area and Full Kitchen - Non-Smoking

  Meals can be prepared in the kitchen, which comes with a refrigerator, a microwave and a tea and coffee maker. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Kitchen
  • Toilet paper

• Queen Room with Two Queen Beds

  The quadruple room features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Toilet paper

• Queen Suite with Two Queen Beds, Sofa Bed, Living Room and Kitchenette - Non-Smoking

  Guests can make meals in the kitchenette that is equipped with a refrigerator, a microwave and a tea and coffee maker. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Heating
  • Additional toilet
  • Private entrance
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Suite with Two Queen Beds, Sofa Bed and Kitchenette - Non-Smoking

  The well-fitted kitchenette features a refrigerator, a microwave and a tea and coffee maker. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Toilet paper

• King Room

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Heating
  • Additional toilet
  • Private entrance
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Double Room with Two Double Beds - Non-Smoking

  The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Heating
  • Additional toilet
  • Private entrance
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Kowal (8/5): - The bed was so extremely comfortable. I appreciated all the amenities, from the continental breakfast to the coffee/tea/snack in the room to the quality of the soap. The bathroom was very large but with a pedestal sink so there was nowhere to keep your toiletries.
• Loveman (8/5): Comfortable - Comfortable room, good location
• Cullen (10/5): Great stay....will definitely stay there again. - The person at the desk upon our arrival was pleasant and engaging. He provided us with all the information we needed and answered all of our questions with a smile! Beds were comfortable. The hot tub was great to relax in at the end of the day! We didn't know before hand but there are 2 BBQ's on site to use. It was a short drive from Rossland....only a few minutes....but was super quiet. Also, we were able to smoke outside on the property and there were ashtrays provided. Our bathroom light burnt out in the middle of the night...but that wasn't anybodys fault. Currently waiting to hear back from a manager for a partial refund. All the staff have been pleasant with us concerning the situation. The breakfast is very basic....bread, cereal, muffins, yogurt, apples and coffee/tea.
• Mandeep (1/5): Will not be returning - We booked the closest budget hotel to the RED Mountain Ski Resort being a family of 4 that was within our price range. It was just 5 minutes up the road. We had to clean the suite ourselves upon arrival by changing the bedsheets after finding many hair on both the beds and sweeping the floor and finding a full dust pan full of dirty gathered. The room was not cleaned in between the previous guest who was a long term stay and our arrival. Dirty furniture and kitchen. Spend a little more money and stay at the resorts at the Red Mountain Ski resort or well rated hotels in Trail. Although the front desk was very understanding, The housekeeping was not up to par of the Best Western Standards. More of a run down motel. We checked out earlier than the 5 nights we planned. Will not be returning.
• TRACY (8/5): - Bed were comfy, guys location Breakfast selection..... a banana would have been nice. Muffins and cereal..... nothing great. Coffee was mid. Pretty easy to step up breakfast quality.....
• Debra (8/5): -
• Simon (7/5): -
• Janis (8/5): Enjoyed the breakfast. - Close to Red Mountain Resort Silverfish in the bathroom
• Natália (7/5): -
• MacRitchie (7/5): -
• David (7/5): -
• Jimbob (8/5): - Good value but Breakfast could be more robust The chairs in the room
• Jane (7/5): -
• orange (8/5): -
• Lavinia (9/5): Great value! - Location was great and staff was friendly. Beds were super comfy!
• Karen (7/5): It was ok but not great. - Breakfast was very minimal. The morning staff was very friendly and helpful. The person on check in was not friendly. Did not explain that you have to hold the door handle at the very end to enter the room. The group beside us checked in after 10 pm and we could hear their entire conversation.
• Karen (10/5): This place is great value for money, location is perfect. - Location is close to the mountain, breakfast is pretty good, rooms are warm, clean, relatively quiet, and spacious. We would definitely come back again.
• Hana (8/5): Overall pleased with my stay - Breakfast was okay . Location was great. I was missing night light or lamp by my bed .
• WALLACE (10/5): great - it was all good nothing
• Timothy (10/5): -
• Curtis (7/5): -
• David (9/5): Perfect place for me for a two-day ski trip. Closer by 2 miles to Red Mt than any on town - Breakfast minimal but more than just acceptable. Super clean and well-maintained room and whole building. Hot tub functioned well, quite clean. Restaurants and amenities in nice town of Rossland only 2 miles away. larger room space but size consistent with dollar value so not complaining about that
• Sue (7/5): Everything was fine. - OK. Location was good. Bed too soft for my bad back.
• Alice (9/5): - Friendly staff, clean, quiet, nice hot tub! Breakfast was a bit sparse.
• David Wilson (9/5): -
• Kwok (10/5): -
• Hao (8/5): -
• Amelia (10/5): -
• Jean (9/5): -
• Dianne (10/5): -
• irene (10/5): - Easy excess , awesome Italian restaurant two minutes drive away . Friendly The room had an order smell, and the carpet was old, I didn't walk barefooted on the floor.
• Clarisse (6/5): Alright for a night - Bed was comfy, room was spacious. The room smelled really bad (like it hadn’t been aired out and stank). The carpet could have been cleaner. The bathtub wasn’t draining properly.
• Garnet (6/5): -
• Vern (7/5): Worth the money - overall a recommended stay - Very comfortable beds - however - small room is difficult to move through The double bed rooms are very small.
• Debra (10/5): - The staff at the office was great. Trail close by. Bath tub was not clean in 1 room and the other room toilet was leaking.
• banerjee (8/5): Good affordable spot for overnight stays!! Right off the highway. - Breakfast was a surprise, all good. Basics. Hotel is in between a highway hairpin turn. So road noise could be an issue. We have to drive to see the Rossland.
• Erin (9/5): -
• Gary (5/5): -
• Andrea (5/5): Mediocre at best - The hot tub is a nice touch. Location was convenient. I think you can do better than using single use, individually wrapped dish ware. The AC is incredibly noisy and the blinds don't block out all the light. The front desk staff upon arrival could have been a bit more pleasant.
• Brena (9/5): Clean rooms, comfortable beds, decent price. -
• Adam (10/5): Exceptional -
• Suzanne (9/5): Everything was fine -
• Gary (6/5): Pleasant -
• Shelby (10/5): Highly recommend this place - Continental
• Margann (10/5): Awesome - Great room good AC. Great location for us
• Ronald (10/5): Exceptional - Rooms are Adorable..
• Fred (7/5): Good -
• Jack (8/5): Very good -
• Mary (6/5): Pleasant -
• Joey (8/5): I was surprised at the high price given the motel was nearly empty when I arrived. - Very clean & modern inside. Breakfast was nothing special.
• Leanne (8/5): Very good - Friendly and informative staff. The room was clean and quiet with very comfortable bed and pillows. The hotel is close to the highway however very little highway noise could be heard.
• Wilma (10/5): Exceptional - Everything was great, and as advertised by the sign outside, the beds were truly heavenly. Michael's service was exceptional and appearance professional. Nice to have breakfast provided and the price was great for the amenities of the room. The whole bathroom was ceramic tile, not just the shower, and it had a new modern toilet. Coffee and tea were provided in the room and it had the standard microwave on top of the small fridge. Everything was spotless and I would return if ever in the area. The room was quite small for everything that was in it, but manageable.
• Victoria (7/5): Good -
• Eric (6/5): Pleasant -
• Vera (7/5): Okay for one night - Comfy bed, good shower, quiet premises. Breakfast very minimal. Bathroom could be bigger. Carpet should be updated.
• Axel (7/5): Good -
• Valerie (10/5): A quick over nighter. Was exceptional value for money paid. Clean and comfy!!!! - Beautiful location
• Nancy (10/5): Exceptional - I've been coming 5 years in a row every summer. They always accommodate me. And the rooms are spectacular and the view is beautiful. The hot tub is nice and the gentleman that's on the front desk. He's always super kind and very hospitable. I love my state when I come to rossland see u next yr
• Frederic (7/5): Good - Fixed window.
• Yssmith (5/5): Passable -
• Geoffrey (7/5): Good -
• Daphne (8/5): Very good -
• Joanna (8/5): Very good - Convenient to Red Mountain resort. Included breakfast. Refrig did not have freezer but staff allowed us to use theirs in main office. Can park next to room. Comfortable beds. Room is small. Lots of bumping into one another if 2 people.
• Debra (8/5): Very good -
• Jessica (7/5): Good -
• Brenda (10/5): Exceptional - While not in the heart of town, still pretty convenient as long as you have a car, room was very nice and clean, plenty of room, staff were fantastic and hot tub a nice bonus!
• Graeme (10/5): Great place to stay - Room was great staff were friendly, hot tub was perfect after a hard days skiing Door to my room was a wee bit sticky
• Angela (6/5): Pleasant -
• David (5/5): Passable -
• Corey (9/5): Superb -
• Nick (9/5): Superb -
• Christine (9/5): Perfect - The bed was fantastic! The room was small and well appointed. We appreciated the small fridge, the reading lights were perfect. All good
• Timothy (8/5): Very good -
• Jonathan (7/5): Good - Great location near to Red Mountain and a free simple breakfast. Room pretty stuffy and staff not very friendly.
• Budell (7/5): Good - Location was great. Bed was comfortable. Water temperature in the shower was "unregulated". Changed from hot to cold, cold to hot, very disconcerting. Please have it fixed.
• Tracy (8/5): Very good -
• Charlotte (8/5): Very good - huge tv, comfy bed, hot tub, free breakfast no housekeeping during 4 night stay
• Paul (9/5): A value-priced clean & comfy stay. - Though there was no advertised breakfast it came with a basic Continental breakfast- 3 cereals, oatmeal, bread, banana nut muffin (very tasty). Nothing fancy but again we were not expecting any food. The hotel is ideal for a quick stay-over, only 6 minutes from Red Mtn ski resort. Bed was fine in this price range. It is a great value.
• Katie (8/5): Great stop on our skiing road trip - The location is not walkable to town, but it’s only very short drive. Very convenient drive to the ski hill. Hot tub was great. Really comfy king beds. I didn’t try the continental breakfast. Rooms are clean and updated, but small.
• Marcus (10/5): Great location clean and convenient for town - Great
• Diego (8/5): Very good -
• Robert (8/5): Very good -
• Anne (10/5): Comfortable bed and close to Red Mountain for our ski weekend. - Very nice staff, comfortable clean room, well stocked breakfast. Close to Red Mountain. The outside staircase to the 2nd floor was slippery/icy.
• Mark (7/5): Good - Close to Red Mountain ski resort. Good beds, quiet. Very small room.
• Nathan (10/5): Nice and close to red mountain - Good location and nice and tidy room for a couple
• Bernadette (4/5): Ski holiday with marginal hotel facilities. - Good location between Rossland and Red Mt Our room had a broken toilet, broken phone, heating did not work, nowhere to hang up ski clothes, and no housekeeping even when requested. Due to no useable phone we had to go to office with every problem. Eventually moved to another room but still no housekeeping when requested. We had to bring our garbage and bring our used towels to the office to get clean supplies. No replenishing of paper cups, tea bags etc.
• Nicolas (7/5): Good -
• Thomas (10/5): Exceptional - Clean, convenient to XC and alpine skiing, good value, allowed early check in
• Anonymous (7/5): Good -
• Tracey (8/5): Comfortable and as expected - Warm rooms and as pictured Paper plates for breakfast
• Brett (10/5): Exceptional -
• Abby (9/5): Superb - Great location right by the mountain. Easy to check in and room was clean and nice. Breakfast was not listed on the booking but was a very pleasant surprise!
• Shelby (8/5): Very good -
• Richard (7/5): A fun stay at the SureStay hotel in Rossland - The hotel has a great location, just on the edge of town and very close to Red Mountain. The rooms are clean and warm. There is a nice hot tub to soak in after a day of activities. Every morning, they serve a good continental breakfast to start the day. The rooms were quite small, and the beds were comfortable but also quite small.
• Douglas (7/5): Stayed at this hotel instead of a different well referred hotel because of the hot tub — which was not working. - Location Hot tub was not working. Breakfast coffee was marginal. Front desk clerk came across as tired and bored to be checking me in.
• Kel-leigh (10/5): Exceptional -
• Tim (8/5): Very good -
• Alanna (8/5): Very good - Super clean, updated rooms for an older motel. Rooms were small but had everything you needed for a good sleep. It was quiet too. Nice breakfast too! Would stay again. Heating unit was a bit loud but it worked really well
• Williams (8/5): Very good - Location was great for the purpose of our trip. Room was a little small.
• Craig (7/5): Good - Within earshot of RED Mountain, I couldn't have picked a better place to stay. Overall, I thought the price I paid per night was very reasonable. I stayed in the King Bed suite with SureStay and I found my room to meet my needs. The room was very, very comfortable. The breakfast was suffice. You are literally on the fringe of Rossland so it is no biggie commuting into town if you wanted to get some food or walk around. I would definitely be staying here the next time I ski RED Mountain.

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