Residenza Centopietre - Dorsoduro by Wonderful Italy

Location: Campiello Centopietre, 1198, Venice, it

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Safety deposit box
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Free wired internet
• Internet access
• Japanese garden
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Double Room

  The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a tiled floor, heating, as well as a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Key access

• Double Room with Private External Bathroom

  The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Key access

• Double Room with Private Bathroom

  The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a tiled floor, heating, as well as a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Key access

• Twin Room

  The twin room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, a tiled floor, heating, as well as a TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Key access

• Comfort Triple Room

  The triple room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. The triple room offers a TV, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Key access

• Double Room

  The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Key access

Guest Reviews

• Anne-Marie (3/5): - Die Lage ist toll! Leider entsprach der Aufenthalt nicht den Erwartungen. Die Klimaanlage bzw. Heizung im Zimmer war defekt. Zudem waren weder die Zimmereinigung noch Toilettenpapier inklusive – dies wurde vorab jedoch nicht klar kommuniziert. Das Badezimmer war außerdem sehr eng und wenig komfortabel. Auch die Check-in-Informationen standen nicht wie angekündigt zur angegebenen Uhrzeit zur Verfügung.
• George (9/5): -
• Jennifer (7/5): Lovely and comfortable for a short stay! - Its was very central, the bed was very comfortable and the house was quiet as regards to the other residents. Windows had obscure glass and I could not seem to open them. The wardrobe had only 4 hangers and I could have brought some if I thought there was so few. The outside noise was very loud some nights, it’s not the fault of the residence though, it’s just the location. I would have liked a fresh floor mat for the shower.
• Kasen (8/5): -
• Rebecca (4/5): Good location but serious bug problem - The location was good and the room looked pretty The air conditioning would not work, the remote was missing. No one to contact about it. There was also a definite bug problem. I have never been bitten so many times in my life. The mosquitoes in that room were relentless. My partner spent most of each night killing them. Coming home with a combination of 120 bites between us was pretty horrible.
• paolo (10/5): -
• Franco (7/5): Location perfetta, ottime potenzialità da gestire meglio. - Posizione ed indipendenza. Comodità di accesso e atmosfera. Assistenza discutibile. Già in fase di check-in la procedura è lunga ed inutilmente complicata. Rimanda a diversi link e lascia l'impressione che sia rimasto qualcosa di incompleto. All'arrivo, pur essendo ampiamente oltre l'ora minima richiesta per il check-in, la camera non era ancora pronta. Non essendoci personale presente, la risoluzione del problema ha comportato ulteriore tempo e numerosi contatti telefonici. Poi tutto si è concluso per il meglio (ci è stato offerto anche un late check-out come parziale compensazione), resta però la sensazione spiacevole di entrare in una camera sporca e non preparata per il soggiorno concordato. Una ulteriore pecca era il giardino: sarebbe un ottima risorsa (specialmente in previsione della stagione più calda) ma gli arredi sono vecchi e sporchi e soprattutto non funziona la luce durante le ore serali.
• Alicia Jorge Trujillo (10/5): - La habitación preciosa y las instalaciones completas, muy bien localizada
• Aitana (7/5): -
• Rafaele (8/5): Parfait pour court séjour, très bien placé - Très bon rapport qualité prix et très bon emplacement. Tout près du pont Academia donc très facile de rejoindre le cœur de Venise (10/15’) et en même temps un peu retiré donc calme pour la nuit
• Jankovics (7/5): - Csendes volt. Kicsit kényelmetlen volt az ágy, az ágynemű huzata egy lepedő volt, nem volt fürdőkád ahogy azt a hírdetésben írták.
• rebeka (2/5): Séjour très décevant. Chambre sale à l’arrivée avec ménage non fait - pas grand chose Expérience inacceptable du début à la fin. À notre arrivée, le logement était dans un état déplorable : ménage non fait, propreté insuffisante, ce qui est inadmissible pour une chambre payée près de 100 €. Le pire, c’est que le ménage n’a été fait que le lendemain, alors que nous occupions déjà les lieux. En revenant au logement après le passage de la femme de ménage, nous avons eu la mauvaise surprise de trouver la porte de notre chambre grande ouverte, à la vue de tout le monde. Aucun respect de la sécurité ni de nos affaires personnelles. C’est extrêmement grave. Suite à cela, nous avons demandé un remboursement via Booking. De leur côté, ils nous indiquent que l’hôtel ne répond pas à leurs sollicitations, ce qui bloque totalement la procédure. Par ailleurs, nous avons été contactés par l’hôtel via une autre adresse mail, non reliée à Booking, ce qui ne permet pas de vérifier l’authenticité des échanges ni d’assurer un suivi fiable. Résultat : aucune prise en charge sérieuse, aucun suivi, aucune responsabilité assumée. Établissement à éviter.
• Carla (10/5): -
• John (6/5): Was okay not as nice as in the pictures. - Location Not allowed to use AC even though it is in the description
• John (9/5): Nice room and great location! - Great location right in the middle of Dorsoduro, near the Academia. Not in the crazy busy area but very lively area with lots happening around. Lots of good places to eat and visit nearby, and good distance to many things in Venice. It's a 30 min walk from the main bus/metro terminal, but only 5 mins from water taxi stops (~10€ ride). The entrance and common areas are quite charming, with a shared microwave and refrigerator split for each room. The residence was a bit tricky to find at first but easy after getting there a few times. The host sends very detailed directions with pictures, and Google maps does take you to the front door. There is a nice shared outdoor patio but the lights were not working for night time use.
• Elisa (6/5): Bien mais peu faire mieux - La proximité de l’hôtel Dommage pas de petit dej et personne pour nous renseigner directement dans les locaux..
• Vardan Avetisyan (10/5): Nice stay at the heart of Venice - The room is cozy, in a very central location, though there aren't many tourists and disturbances. The apartment was renewed recently, and had a really good bathroom. Everything went well
• bucaria (6/5): - The room was so cold. Radiators were working on and off. It was freezing. Otherwise okay.
• Nicolas (8/5): -
• Elisa (9/5): - Struttura ricettiva in zona Accademia, ma fuori dalla confusione. Stanza molto silenziosa. Buona pulizia.
• Gaia (8/5): Ambiente pulito, accogliente e posizione della struttura comoda - La facilità di accesso, la posizione Nulla
• Jonathan (7/5): -
• celia (6/5): Venecia - La ubicación, está dentro de Venecia pero retirado de todo el bullicio La limpieza, está bastante limpio Camas y almohadas muy incómodas. Bastante viejo y poco cuidado, aunque está muy limpio al estar tan viejo deja un poco q desear, paredes desconchadas y humedades pero para unos días no está mal.
• Beate (2/5): God beliggenhet, men det er også alt boligen byr på. - God beliggenhet Leiligheten så ikke ut som bildene på nett. Badet er utrolig lite. Det er skittent på rommet samt i fellesarealene(benyttet oss ikke av disse da de var stusselige). TV-en slo seg på kl. 3 hver natt og AC bråkte hinsides mye(hørte ut som det var storm på rommet). Man må ta med søppelet sitt og vaske kopper etc. selv ved utsjekk.
• Finn Maria (8/5): -
• Patrycja (6/5): Z lokalizacji jesteśmy bardzo zadowolone - Wygodne łóżko oraz lokalizacja Ciągle włączające się ogrzewanie, puste opakowanie po mydle. Brak płynu do naczyń oraz większej ilości śmietników przy założeniu o segregowaniu
• Arvis (6/5): Локация крутое ! Сервис очень хромает. -
• Ashwin (10/5): -
• Mayezana (8/5): -
• Kirsteen (10/5): -
• Francesco (10/5): Mi sono trovato molto bene - La posizione
• Jo (6/5): À revoir - Le personnel était réactif sur Whatsapp lorsqu’on avait une demande. L’établissement était bien placé. La literie était confortable. Possibilité de laisser ses bagages dans la pièce principale avant d’avoir la chambre. Ils ne fournissent pas de papier wc donc on a du en acheter nous même ! Chauffage 1 jour sur 2 et pas avant 20h30, on a eu froid. Chambre un peu sale.
• Claudio (2/5): Toilet paper is not included in the price... - It has a central position, high-quality WiFi and an excellent hot water flow. We found no toilet paper in the bathroom, bedroom or anywhere else in the self-catering accommodation. This has never happened to us in all our years of traveling in Italy and abroad. Even worse, when we reported the problem to the customer service representative by phone, she said that she would 'check with the girls'... (at around 3:30 pm on 29 October 2025). When we returned from our outing, there was still no toilet paper, and this continued for our entire stay. This is a sign of negligence and carelessness on the part of the management, as evidenced by other issues: the bathroom door handle was not attached, there was no hook to hang the bath towel near the tub, the chandelier arm was broken, the mosquito nets were torn and dirty, there were no coffee pods despite there being a coffee machine, and the tea bag was missing its wrapper. Another negative aspect was that the room and bathroom were never tidied or cleaned by the staff, so we had to make the bed ourselves.
• Anxhela (4/5): -
• Selma (6/5): -
• Jose (3/5): - Location Dusty need to improve in cleaning
• Catherine Vera (6/5): - Location is super! But cleaning service could be better, walls in bathroom are not clean.
• Schanz (9/5): Wir hatten einen sehr schönen Aufenthalt in einem schönen Zimmer alles war gut organisiert und die Lage war auch sehr gu - Es war sauber. Die Lage war gut und das Zimmer schön eingerichtet.
• Eleanna (5/5): -
• Lithuania (10/5): -
• Milena (8/5): Sehr süß und in der Nähe des Zentrums ! - Süßes kleines Zimmer und ein netter Aufenthaltsraum mit Kühlschrank, Mikrowelle und Sitzmöglichkeiten. Die Bettwäsche hätte besser sein können. Die Zimmer waren etwas feucht, was wahrscheinlich oft der Fall ist in Venedig! War nicht so schlimm.
• Simona (6/5): - Location was great, very central with a lot of food and drink options all within 20 minute walk. Check in instructions were clear and communication with the staff was good. For the past 24 hours of our stay there was no hot water, both in the tap and in the shower.
• Subilia (8/5): -
• Giuseppina (6/5): - La posizione centrale della struttura. L'ultima sera abbiamo sentito freddo perché il termosifone non era funzionante ed il condizionatore seppur acceso non emetteva aria calda. Inoltre, non è stato possibile vedere nemmeno la tv. Dietro la carta da parati, fuoriusciva una macchia di umidità e la sedia presente all'interno della stanza era molto usurata. Il materasso dal lato della finestra era sfondato. Nella sala comune in frigorifero era presente cibo di altre persone. Per quanto riguarda il giardino, era tutto molto sporco. La posizione della struttura è molto centrale.
• Ruben (7/5): Perfect Location, and Price But... - The location was amazing. There are a lot of good food places and beautiful sites nearby. Very affordable pricing. Cleanliness was average. Mosquitos were a common issue. Damaged or dirty items (Eg, dirty walls and curtains and damaged shower hose)
• Zina (4/5): -
• Ruth (4/5): Falta de mantenimiento - La urbanización Instalaciones sin mantenimiento. - Enchufes que no funcionaban - Agua de ducha sin presión ni caudal - Taza de wc rota - Difícil acceso a la bañera, peligroso entrar y salir de ella. - Escased de papel higiénico y cero gel y champú - Aire acondicionado sin potencia para enfriar, menos mal que había ventilador - Mosquiteras en ventanas rotas - Ninguna limpieza en 4 días - Ningún espejo de cuerpo entero - Motor de extracción en baño escandalosamente peligroso, pende de un cable/ tonillo que puede caerte mientras intentas ducharte. Tendrían que mejorarlo un BASTANTE, se hace desagradable. Sobre todo no poder ducharse en condiciones cuando es tan necesario por el clima tan húmedo y caluroso.
• Elly (8/5): - Convenient, close to the water taxi. The bathroom is very small. You have to step over the toilet to get in the shower.
• Attila (9/5): -
• Anna (1/5): - non mi è piaciuto niente l unica cosa positiva era la posizione dove si trovava.... appena arrivata apro la porta trovo una stanza molto molto piccola ... acqua del bidet che gocciolava.... trovo l aria condizionata accesa senza telecomando, tutta la notte sono stata male, con problemi respiratori poiché già soggetto asmatico.. il giorno dopo mio marito ha dovuto addirittura pulire i filtri,prima di partire da casa mi è stato inviato quello che trovavo in camera ma mancava il cambio asciugamani,li contatto e mi vien detto che il costo era di 10€ ad asciugamano,lo stesso per la carta igienica, ci siam trovati solo un kit di benvenuto, quello in piú era da pagare ovviamente.Mancante anche il kit shampoo e bagnoschiuma che lo si trova benissimo in ogni posto che si va.Se si alza la testa si può trovare tutto ammuffito.Il giorno seguente vengo contattata per essere informata di una "pulizia generale" ma scasualmente dovevo lasciare la struttura,per la fine vacanza..Prima di andar via viene chiesto addirittura di buttare i rifiuti roba da non credere.. il personale non è da meno.C'è ancora molto da dire ma vi lascio immaginare. Posso dire che Venezia è fantastica, ritornerò sicuramente ma in un'altra struttura. Spero possiate migliorare.
• Mar (1/5): Ero in una grotta 🥴 - Niente Tutto
• Carlos (10/5): - Limpieza … tranquilo… atención de maravilla…
• Carmen (8/5): -
• Siharoo (7/5): -
• valdemar (8/5): Relação qualidade/preço foi TOP - O quarto era espaçoso e a excelente localização
• Wierenga (9/5): Superb -
• Robert (7/5): Good -
• Olivia (6/5): Clean but sparse, and centrally located - Pretty clean and centrally located. Our room (Chanel) was definitely showing wear and tear, i.e. lots of cracks and crumbling plaster on the walls, cracks on the floor they covered with rugs. The bed was very hard.
• Ana (9/5): Superb -
• Ill (8/5): Convenient stay at a good location. DIY style. Good value for money if you are looking for a short stay. - Easy access and no hassle Nothing much. There was no one to speak to, so no interaction which was a bit odd, but I understand it’s the way the business is set up.
• Truc (7/5): Good -
• Willow (7/5): Good - location and cleanliness the bathroom being separate from room felt uncomfortable using it knowing we could bump into people
• Lyudmila (6/5): Nice stay in a fine location. - We really liked the location. It was convenient to go anywhere around. The space inside was nice. Bonus points for the garden area at the front. Went during the winter period, so inside it was quite cold, although the heater was supposedly on. The hot water also had it's moments of not being the warmest.
• Santos (7/5): The location is amazing and the facilities seem very traditional. - Very traditional and very well located. Nice surroundings with really nice restaurant right in front and a coffe on the corner The lack of hygiene and the bathroom was not prepared. The shower didn’t have shower gel for the both of us for the second bath let alone for the second day nor toilet paper. The drawers had things left behind from other people and under the bed there is an incredible amount of dust….
• Greta (9/5): Superb -
• Fontana (4/5): Disappointing - No breakfast No contact with IA
• Luigi (9/5): Definitely an excellent solution for a stay in Venice! - Excellent location. Comfortable and cozy.
• Aleksandra (10/5): Exceptional -
• Charla (8/5): A decent stay and Value for money when staying in Venice. - The location of the place is very good, near San Marco place by walk and the boat station is also near the place. Very good communication with the host. Very detailed description on how to get there and Very quick to reply. The property has also a big space/room where you can eat and put your food on the fridge. Very secured place with locked door. Toilet is a bit tiny, and some parts of the toilet are broken like the toilet seat. The place can get cold at night. We tried to turn on the Heater but it didn't work, or maybe we just didn't turned on properly. Lastly, there are not enough Hanger to put used towers on the toilet or in the room. The property doesn't do room Service so we had to put on the towels on the chair to dry it up. Overall it is a pretty decent stay in Venice and for Venice, this property is good value for money.
• Jennifer (2/5): I grew up nearby. I would never recommend this place to anyone at this point. Had really high hopes. - Location. Clogged bathtub. Leaking bathtub . Leaking bidet. Visible mold and mold smell. Drying rack doesn’t work so towels stayed wet (not essential, but since you’re asking…). Broken window screens which lets mosquitoes in. DIRTY FLOORS. . Soap scum on countertop from previous guests. Cracked toilet seat. (I guess bacteria need a place to stay too). NO TOILET PAPER ON ARRIVAL (in both rooms booked). Had to ask for soaps, too. Door had a code but anyone could walk in by just pushing the switch. I NEVER wrote a singlereview (good or bad) in my life, but you guys inspired me to. It’s a dump That needs a lot of work.
• Ioannis (7/5): Good -
• Asia (9/5): Superb -
• Hovan (1/5): Bad - The location was alright Wouldn't recommend this place for anybody. Very dirty, not functional, the fridge didn't work, the bathtub was dirty and broken. When I contacted them about the fridge they said they will come and look at it but they never came, then updated me that the fridge is broken and they can't do anything about it. Overall a very bad place to book, i would recommend paying 20 euros more and book a much nicer place.
• Hrant (9/5): Superb -
• Raymond (7/5): Good -
• Angus (7/5): Good -
• Qian (9/5): Superb -
• Maya (7/5): Good - Great aircon and comfortable bed Advertised as private bathroom. Bathroom was only accessible to our room, however was across a main public hallway so not entirely “private.” All doors were only lockable with keys and only one set of keys which meant locking and unlocking many doors just to use our own bathroom. Many mosquitoes throughout the property, bathroom and room (despite doors being closed). Had to purchase our own spray to remove them.
• Melissa (4/5): This room had great potential but it failed to meet basic comfort requirements. - 1. The location was very nice once we found it. It is kind of tucked away so there is no foot traffic. 2. The room itself was bright and quite large. 3. We were allowed to stow our luggage prior to check-in time. 1. The courtyard was a mess. There was landscaping debris on the tables and chairs. All the tables and chairs were just randomly shoved to one side so it was not appealing for use. It's a really cute courtyard so this was disappointing. 2. There was no toilet paper available. Phone calls were unanswered as we discovered this after office hours. Toilet paper was delivered the next afternoon and placed outside on the door handle. 3. The air conditioning worked fine, but so did the heater in the other corner. As the heater would not shut off, the air conditioning had a hard time keeping up. Again, we called and were told that a maintenance crew would come in the next day. Also, the bed was set up in a layout that meant one person was sleeping directly next to the air conditioner and that was quite uncomfortable. 4. There was only enough hot water for one person to take a lukewarm shower one morning. Every other shower was slightly less than warm. All calls concerning this were not addressed.
• Simpson (9/5): Superb -
• Amy (8/5): 10/10 amazing base for young couples traveling - Bed was very comfy, aircon and WiFi were amazing. Location was a perfect spot for everything and was all round a really nice place to stay, really made our stay in venice stress free and easy. Shower head and stand could do with a little TLC but that is me being very picky. Would definitely stay again.
• Emilie (8/5): Very good -
• Burim (4/5): Definitely not providing enough value for your money. - The staff were accessible and writing emails with instructions in a convenient way. Dust was visible on the shelf. The floor was not clean. There were mosquito blood spots on the walls. The attached bathroom is super inconvenient with a door that is not easy to lock and unlock.
• Iulia (9/5): Superb - Very good location, the room was as expected, given the prices in Venice, it was a good value for the money. The communication with the host was exceptional, very detailed information on how to find the place and the rules of the house. On our last night there was a bad odour in the bathroom.
• Alec (10/5): Clean and cozy room in the quiet neighborhood of Dorsoduro. - The location was nice and quiet with plenty of restaurants nearby. It was about a 10-minute walk from the Ca' Rezzonico water bus stop and 15 minutes to St. Mark's. Google Maps took us right to the front door. The room was spacious and clean, with a nice bathroom. No problems with AC or hot water. The host was easily accessible and let us store our luggage in the common room on our departure day.
• Donna (8/5): Very good - The location was amazing, the room was a great size , and the bathroom was also a good size. The headboard had a layer of dust !!! Which I cleaned. The rest of the room was clean . It could do with updating & a few things fixing , for example the shower screen was awkward to maneuver. But all in all we were pleased with our stay.
• Rachel (8/5): Very good -
• Apryl (1/5): STAY AWAY...the good, bad and ugly - The only thing this accommodation had going for it was the location. I really loved being in a more residential area, close to the canal and other main sites. Our experience was TERRIBLE. The managers of the property are absolutely not reachable after 5p. Check-in is contactless, you will never see anyone on staff during your stay. They switched our room at the last minute before arrival with no explanation, the beds were not properly separated upon arrival (we needed a twin setup), we had no wifi the first day, we lost power the first evening without really knowing why and could not reach ANYONE. We had to shower in the dark, had no way to charge our phones, had to sleep without any air conditioning (thankfully it wasn't very hot). Someone from maintenance arrived the next day, opened the door without even knocking. The stress we experienced, the time I wasted trying to contact someone because I had no idea if we'd ever get power back, and the PRICE I paid for that room was a disgrace. How exactly do you run a travel accommodation business and decide you aren't going to work past 5pm? Is that even legal? They did not respond to anything until the next day after 9a. The customer service is very curt, they don't care to be graciously accommodating. It wasn't until I asked for a refund for 1 night at the end of our stay that they finally acted like they cared about the situation. I'm sure they thought they were trying to buy my review but think again. I would only ever be honest, not hiding anything here. They refunded 1 night without argument which I appreciated. This is not a safe accommodation without 24 emergency access to staff. When I called booking.com in my utter panic the night we lost power, I quickly learned that booking.com will also do nothing. They are not there to protect a stay gone bad, they basically told me all they could do was contact the property and it's up to them to respond. Spend your money somewhere else that actually cares. These people give Venice a bad name.
• Roger (8/5): I would definitely rent again. Good value for the rental cost. - Very comfortable and clean. Met all my needs. A bit anxious about the process of renting. Some small confusion about paying and getting access information.
• Mealea (8/5): I really liked it - Everything was well prepared. We recieved lot´s of information beforehand. Therefore the check in was very easy. During our stay the travel departement ask us, if everything was ok - definitely great service. Everything was clean, the matress of the bed was very comfortable. The room had a nice view inside a small garden und it was not too loud and definitely enough space. Just two small things to make the stay even better: repair the fly screen on the window, ventilation in the bathroom was very loud.
• Tegan (10/5): Exceptional -
• Tamir (8/5): The property is a listed historic building. The guest dining and lounge area is exquisite and the interior is very plush - The property is a listed historic building. The guest dining and lounge area is exquisite and the interior is very plush. The garden space is nice to read and have a coffee. The location of residence is perfect with many great restaurants and shops a stone throw away. If you’re tall the toilet is very narrow and very difficult to sit on with knees hitting the wall. There were too many mosquitoes in the bedroom and there should be mosquitoes repellent capsules in plug sockets to help get rid of them. The windows don’t close tight and there’s a slight draft. There’s a foul smell from the bathroom which I suspect is because there’s either blocked sewage.
• Xiliary (5/5): I really enjoyed the location of this apartment. It's right next to some of the best restaurants! - Ideal location! Walking distance to several Vaporetto stops and just around the corner from the Accademia bridge, making it easy to get everywhere I needed to go. A stone's throw to some of the best restaurants in Venice. The toilet broke twice. With only one option for a toilet it made the beginning of the trip very uncomfortable and challenging. It is important to offer an alternative public restroom in use 24/7 if this happens again for someone with the private, unattached bathroom.
• Freya (9/5): Superb - Easy access and location was perfect Eggy smell from the bathroom and when windows were left open we got bitten by midgies
• Estefania (7/5): Well connected but a bit uncomfortable to stay there - The location of the property is great and well communicate d with everything and the main attractions. The bathroom was extremely small so when you have shower, was impossible to so it without making all the floor wet, also the WC was not able to flush and you can’t use the toilet. Lastly, there are many stairs to consider if you plan to stay there with suitcase.
• Fabian (8/5): Very good - The room had everything we needed. We could use the small patio for having our breakfast outside. The hosts quickly responded to questions per mail and fixed something in the bath the day we mentioned it. The room is close to some cafés and to a water bus station.
• Emily (10/5): Perfect location, excellent facilities, really good value for central location, highly recommend - The location was superb, so close to Grand Canal and vaporetto stop, also to excellent food options. I highly recommend staying here, so warm and clean. Beautiful bathroom facilities, great beds, very quiet.
• Maria (7/5): Good - Location, clean, confortable. Pillows
• Suha (8/5): Very good - The closeness to the main attractions. the room is clean and warm, and it is cozy. I loved the experience. mosquitoes
• Zeinab (3/5): Poor -

Photos