Infinity Pool Suite Bukit Bintang Lalaport BBCC Kuala Lumpur
Location: Jalan Hang Tuah Bukit Bintang City Centre 55100 Kuala Lumpur, Kuala Lumpur, my
Star Rating: 8 Stars
Property Type: Apartments
About this Property
Rooftop Pool and Hot Tub
Enjoy a relaxing dip in the rooftop pool with a fence or unwind in the hot tub.
Fully Equipped Kitchen
Cook your favorite meals in the fully equipped kitchen with a microwave, fridge, and stovetop.
Free Private Parking and WiFi
Benefit from complimentary private parking and stay connected with the free WiFi available throughout the property.
To book your stay at Infinity Pool Suite Bukit Bintang Lalaport BBCC Kuala Lumpur and experience these amenities firsthand.
Important Information
This property will not accommodate hen, stag or similar parties.
Please inform Infinity Pool Suite Bukit Bintang Lalaport BBCC Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of MYR 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Managed by a private host
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Air conditioning
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Hot tub/Jacuzzi
- Non-smoking throughout
- Outdoor furniture
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Exercise/lap pool
- Japanese garden
- Covered parking
- Swimming nearby
- Rooftop garden
Rooms Available
-
Superior Studio
The studio offers air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This studio features an electric kettle, tumble dryer, a flat-screen TV and pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Tumble dryer
- Stovetop
- Linen
- Toilet paper
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
One-Bedroom Apartment
This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with city views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Tumble dryer
- Stovetop
- Linen
- Toilet paper
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
One-Bedroom Apartment
This air-conditioned apartment comprises 2 living rooms, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a washing machine, an electric kettle, a flat-screen TV and a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Electric kettle
- Tumble dryer
- Stovetop
- Linen
- Toilet paper
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
Guest Reviews
- Ahmed (1/5): Bad - The city We were booked from 23rd June, when we arrived, security told us you didn't have the QR code, after that QR code came but no strip on top of code we are 75 year old, by then wife was tired, so we asked the taxi guy to book us in a different hotel, so we booked in Venice Hotel for three nights, to see if can get in, so the next day we spent nearly whole day there, then we gave up, the security man called us back and he made few calls, some body turn up, started contact with some people, eventually they said we can give you the room but no refund, because we already had booked for three nights and two days were waisted, so late night we came in ,second thing the address was wrong, should have said Lucentia Residences, driver drove around for ages eventually found it, so we gave him extra tip 20 MyR he was so good, must have spent extra two hours to find the place and to book into a different hotel, No TV ,no tea cups ,no glasses, so we bought disposable stuff, God bless you all and also bless us, not good experiences for over 75years old, take care regards Ahmed Maqsood
- Karanja (10/5): Exceptional - The pool is amazing especially at night.
The staff here were helpful. Maybe you could include room service.
- Anonymous (7/5): overall good and convemient - location... central, easy access to KLC.. close by shops, bars.. etc.. different rooms provided different views
your first impression through opening the balcony might make you click or urge a negative impression..
bed large and comfortable
aircon working well
sitting couch hard
- Roy (10/5): Exceptional - The house is very clean. We had so much fun to stay there NA
- Nicola (10/5): Excellent we loved it - Beautiful property great room clean. Communication was fantastic with host very nice guy. Will book again.
Connected to Lalaport Infinity pool still under construction
- Sharmin (10/5): Exceptional -
- Siti (9/5): Superb -
- Mark (10/5): Exceptional -
- Norbert (6/5): Pleasant - Good location, close to shopping mall and grocery Very poor air conditioning, bad smell from bathroom, no information about closed infinity pool…
- Koushal (8/5): We were very happy and Mohidul Islam was our saver.This guy is so helpful - The kitchen The facilities and close to the main part of the city.
- Dragon_akm (3/5): very disappointing! no infinity pool. location is bad. NOT two separate bedrooms! - the room given to us was very clean and tidy. the host Winnie was friendly, although available only on Whatsapp messages! # the person who received us at the lobby, named Mohidul, had the worst, most unpleasant attitude! # there is no Infinity Pool as promised - I checked with the property and this pool is still under construction. do not book this if you are looking for the pool, it's just a lie. # the location is terrible - nothing is close by, you have to take a taxi to get anywhere - even to eat or to a convenience store! # the posting says 2 bedrooms - be careful to note that the 2 bedrooms are ATTACHED to a common bathroom. there is a common veranda between the two bedrooms with no privacy between the rooms, everything open! and one common bathroom! highly unusual.
- Dexian (7/5): Great location, parking hassle. - Walkable distance to the major shopping district in Klcc. Very clean interior and well equipped. Nice view of the twin towers too. Good security as everywhere you go, you need the access card. Carpark entry was quite a hassle as there's only one access pass, no issues if you only have 1 car. If you have multiple cars, you will have to walk multiple trips to get all cars in and up to the carpark. Very uptight security, no waiting at lobby and they won't open the gantry even if u show the access card for the buildings. The 'futon' is just mattresses with bed sheets, one pillow and a thin blanket. Room was advertised for 6 adults with 1 king bed, 1 single bed and 3 'futons'. Room size was small for 6 adults.
- Dmitry (10/5): Exceptional - All very good!
- Lim (5/5): Still okay to stay. - The location great, near mrt and convenience to buy things.Its near lalaport.If you prefer to stay at town area and avoid traffic jam,this property is recommended. This is the 2nd time i been here,but a bit disappointed, this property,the basing is stuck, kettle and hair dryer doesn't work,but they got try to settle.And this time the infinity pool under renovation.
- Aung (8/5): Very good -
- Aziz (1/5): Room not valet - Not good room Aircon not work
- Hanani (6/5): Pleasant - Took way too long time to refund deposit
- Shameem (9/5): Superb - It's well situated and the facilities are great. It's right next to lalaport and Hang tua station. value for money. Loved the place The staff needs to answer queries. Stayed 6 days I had an issue with my wifi on the second day. Sent the staff a message. They left me on seen. Never replied. Never assisted with this issue. Fortunately i had mobile data. The place is awesome though.
- Maiken (7/5): Good - I liked the location and very nice and convenient room. The room was clean and nice pool in 3rd floor. Not so good wifi, the infinity pool was closed.
- Jorge (10/5): Exceptional - Amazing building and location, great apartment
- Fikri (10/5): Enjoyed placed - Good owner
- Steve (7/5): Good -
- Petra (1/5): Bad - The location was good, and there were many facilities nearby and in the complex, but mainly for residents Communication with the owner. I contacted him multiple times that the wifi didn't work, and he even saw all of my messages and did nothing about it. I needed to work.
Also, there was a hole in the bathroom, and water was leaking from there.
Bedsheets were a bit dirty, but my biggest problem was the WiFi, so I had to rebook a new accommodation on new costs.
On top of that, he is asking for a 10-star review!
- Khathhirravvan (10/5): Best homestay - -Klcc view and good
-near to Bukit Bintang
-friendly staff
-infinity pool
-secure for couple or family stay Nothing
- Asmira (8/5): Very good - The location very near to lalaport,time square.easy to grab food.however the traffic very busy.
Nice And very maintain facilities.
The property is very clean The security guard is not friendly.very difficult to enter the property.only provide one access card
- Lee (3/5): Poor -
- Lee (3/5): Poor - Location perfect strategic, esp just beside Lalaport Mall Stay for twice at Lucentia but this unit is no good
Smelly at kitchen (poop smell surrounding washing machine n fridge), bad service from owner slow response to everything.. owner never pick up d phone always just by texting..
And the s3cond unit also no good cuttlery
- Санжар (9/5): Almost perfect stay for a fair price - The host was very friendly and helpful, always responded quickly. The location is really good since it's not far from KLCC and Lalaport is 3 mins walk away (you can eat and shop there). The infinity pool view is just amazing, also has spa room, gym and jacuzzi on the same floor. The room was clean and spacious with almost everything you need (kettle, cutlery, iron, etc.). I would recommend getting disposable slippers and one pair of slippers for the bathroom. And the mirror in bedroom would be great. There is two apartments in one block and our neighbors were a bit loud at night
- Chia (10/5): Exceptional - Like the Infinity pool insane view
- Hugo (8/5): Very good -
- Jonathan (7/5): Apartment suited our needs really well. Minor issue with dirt under the bed ( checking the apartment before leaving - - Good location
Infinity pool was excellent Dirty under the bed
No cutlery
- Hui (10/5): Exceptional - it's very near to LaLaport, like less than a 5 mins walk. And the public transport is also near too. (Hang Tuah Station)
- Mohamad (10/5): Exceptional -
- Kelly (8/5): Property is all good and cleaning, but the refund deposit until today still not yet receive already 48 hours, very bad - Property is all good
- Deepu (1/5): Avoid this one. - The view from the 35th floor common area is the only good thing about this place. Extremely bad smell in the room, kinda like pee smell. Not clean at all. Needs a big makeover.
Train rail just beside, so it's very noisy.
No bidet for the toilet. Empty shampoo and body wash bottles, i donno for what?
Water pressure in the bathroom is too less.
It's a very small studio, part of a bigger unit.
Please avoid this one. Completely not worth the money.
- Ted (7/5): Good -
- Ahmed (10/5): Exceptional - Highly recommended
- Lily (10/5): Love the amenities and view from the infinity pool. Lalaport Mall just across the way and close to monorail and local su - We were very happy with the size of the apartment and the infinity pool . Loved the views from our room and balcony.. Loved the location too. Loved having the washing machine and dryer combo. The shopping mall is directly across from the residence. There is a grocery store and food court in the Lala port mall. You can take a five minute walk to the entrance that leads you to Monorail and subway but it still requires another five minutes walk through the overhead passageways to reach transportation. Grab is an inexpensive way to travel and ordering food through Grab is a good inexpensive option. Loved the water purifier attached to the sink faucet. Large refrigerator and there is a stovetop for cooking .
- Ashvin.sunassee (7/5): Good -
- Junaidah (6/5): Was just okay. I will consider other places my next visit. - The location is great and convenient for getting around on foot. However, do anticipate heavy traffic when traveling to the property. I booked two apartments—while both were decent, the unit on level 19 was slightly better than the one on level 9. The person in charge to pass open the mailbox door was not friendly at all. Not being pleasant.
- Tanneegessen (8/5): Very good - Bad smell coming from the Washing Machine drain.
- Mohammad (8/5): Very good -
- Lorena (10/5): Super nice apartment - The apartment is very well located next to the Lalaport shopping center where there is a large supermarket if you need to buy something.
The Suite is very big, comfortable and has everything you need to spend a few days. Incredible views of the city, super comfortable bed and everything clean. The pool is great and the atmosphere is very quiet. We only stayed 1 day but we will repeat.
- Traveler (6/5): Pleasant -
- Arham (7/5): Good -
- Mohamed (8/5): Very good - The service,facilities and swimming pool were amazing and also the view was fabulous , the security guys were helpful We took the master room it was good but the
furniture was old and worn out, especially the sofa.
- Carlos (9/5): Superb - The apartment was nice, also the location. There is a beautiful view of KL from the 35th floor pool. We had received a pdf with instructions about how to get the apt key, but they were not precise. We had trouble to get the key, some random guy helped us sharing his internet, it was really annoying. Also they don't store luggage.
- Nabihah (8/5): Very good -
- Gwendy (8/5): Nice spacious - The size of the apartment was really nice, the balcony....
What I really appreciated were the small things. It was the last few days before heading home. I didn't need 2 buy shampoo or Douchegel because they have big tubes. Cleaning stuff in the kitchen etc.
I just liked it. Pls put a new couch/sofa in the apartment. This one had his best days. Sitting on it was not convenient...I could feel the suspension.
- Timothy (10/5): Except for the keys pick up, everything else was excellent. Nice apartment, clean and well maintained. - Location, clean, convenience to shopping mall Picking up the keys, the assigned person’s contact could not be reached when you have arrived. Waited in lobby and needed to ask around until someone came to assist.
- Jaiho (7/5): Good. 😀👍 - Clean There’s no toothbrush or paste. Coffee 3 in 1 also doesn’t have to quick taste. 😀👍
- Stngg (9/5): Great place to stay with amazing facilities - Well located in Bukit Bintang and next to Lalaport mall which can be accessed from the building itself. The host was very attentive and customer focused. He checked on us till we reached the residence safely and could be reached on WhatsApp for any issue. We were amazed by the step by step instructions given in the manual to ensure smooth check in. Netflix access through an account was provided upon request. The one bedroom apartment was very spacious with plenty of natural lighting and with all the required amenities. The bathroom was great with hot shower. There was a big wardrobe with hangers. A balcony overlooked the train rail. Washing machine/dryer worked perfectly fine. Microwave and refrigerator were clean. All basic cleaning supplies were provided. Specific parking space allocated. Access and security within the premises was ensured at all times by a flock of professional security guards. Lovely facilities such as gym, sauna and infinity pool with amazing views were available. Will definitely stay again! Minor things : To some the noise from the train all day long could be bothering. The bedding was too soft to our liking. A mirror in the bedroom would be useful.
- Mohamed (10/5): Exceptional - Living Hub host was so kind and friendly, check-in process was easy although I arrived late but the host was very helpful and waited me. I recommend everyone to stay here.
The location was awesome beside lalaport city center mall (BBCC) and near to Time Square and Arab restaurants.
The view from the pool was amazing you can see KLCC and twin towers. Nothing, I’d like to stay longer time here again.
- Chana (2/5): Very poor - We loved the location, and the pool on the roof was nice and had a great view. Many issues with our room. We didn’t have any towels the day we checked in, until the afternoon the following day, so we were unable to shower or even dry our hands. The dryer setting didn’t work on the washing machine, the wifi was so horrible it barely worked and would disconnect every 5 minutes. We had let the staff know, and they arranged for a service tech to come look at it, but said we needed to be there between 1-3pm that day, which we were there on vacation and shouldn’t be our responsibility to deal with the maintenance. The suite above us was also leaking water through the bathroom ceiling which we pointed out as well. There was water damage on the door, a constant puddle on the floor and 2 wet areas on the ceiling which have been there for a very long time as they were covered in black mold. We’ve seen many reviews complaining about the wifi, so it’s clear they don’t actually have any intentions of dealing with these issues themselves.
- Fui (8/5): Very good -
- Rozana (5/5): Fair, but with improvements this can be rated well. - Friendly support during check-in. Good bed and air conditioning makes for good sleep. Location is excellent as it is so near Lalaport and Metro station. Would rate it well had not for issues on lack of power outlets, water leak from ceiling, unresponsive caretaker and spotty wifi. Lost keys to unit (hard to imagine if they cleaned the unit, they would have known this before hand) and had to be in another unit which has less window space, leaky ceiling and less power outlets. When asked the caretaker is unresponsive. No power outlet to plug microwave (will need to remove wifi), kettle (will need to unplug the ref). Water leaking/dripping from ceiling (with molds and holes) of toilet. Spotty wifi
- Besley (10/5): The accommodation was exquisite and centrally located. - Location and amenities
- Claudio (8/5): Great place to stay. Potencial 10 grade booking. After solving checkin and WiFi - Location is great
The room is complete..(except for wifi)
The hotel has 2 fantastic swimming pools, one infinite with a wonderful view of the city from rooftop.
There is a nice new shopping mall a few steps from the elevator. Literally.
Staff was nice before and after I checked in (but see below). Check in was difficult.
Partly because I arrived very late and the flight got delayed one hour.
BUT...I exchanged whatsapp and they knew how late I was getting there.
I think in such cases there should be a plan B for getting the keys. I almost slept the first night outside.
Also wifi was awful, and the room could use a filter with more power outlets.
- Puvanes (10/5): Exceptional -
- Diyana (8/5): Very good -
- Christopher (8/5): Very good -
- Syareena (10/5): The Stay was excellent besides the problem with DEPOSIT REFUND matter. - i love the property
excellent
great location and lots to do The host who suppose ro meet me was late and later arrange his collegue to meet me at the lobby.
Operator requested RM200 security deposit, it was transfered prior to vheck in.
It has been a week since i checked in, i still have NOT received the REFUND.
"HOW DO I MAKE A COMPLAINT REGARDING THIS MATTER" please kindly advise.
ON DAILY BASIS I MESSAGE THE OPERATOR, THE ANSWER IS ALWAYS TOMMOROW.
Today 5 Sept they promise to refund my Deposit in the Evening.
Right now its 0140hrs 6 Sept , i still have receive any REFUND nor An Apology from their site.
Please kindly help me to get the operator respond with my REFUND issue.
thank you
- Fshafiq (10/5): Exceptional - I like the location and the access of multiple places to visit
- Yuva (10/5): Exceptional - Good Good
- Mistry (10/5): Exceptional - Location was great, near to all major tourist sites with ample facilities to use.
- Kohei (1/5): Bad - Pool was great The room smelled like drain water. The bed makes noises and I couldn't sleep well. Only one expensive convenience store nearby. WiFi was located outside the room, and the signal inside the room was so weak that it was mostly unusable. The owner promised to fix the WiFi issue, but they never did. I also requested body soap, and they assured me they would provide it, but I never received any. They continued to ignore my messages. Despite this, they asked me to write a good review on Booking.com and to address any complaints privately on WhatsApp. They lack sincerity.
- Robert (8/5): Very good - Very close walking distance to lalaport shopping mall. Big room. Can cook. Bathroom not really clean.
- Lauren (7/5): Great location and facilities - Lovely facilities such as the pool and gym, close location to shopping and restaurant The whole experience was good but I found the check in set up very daunting and confusing as you had to go through a security gate first and then text someone to come to reception and then you had to retrieve the key yourself. Other than that the property was fantastic
- Anhkhoi (8/5): Very good -
- Fanuel (10/5): Exceptional - Top of the line luxury apartment. Amazing view from the pool at floor 35. The wifi was very bad. Most of the time it failed to connect to the internet. So we cant watch netflix. But there was plenty to do around the apt.
- Liza (6/5): Pleasant - The property is very secure. The aircondition is not working and they only compensate for 1hrs late check out.
- Ian (10/5): Exceptional -
- Shahnawaz (10/5): Excellent - Location
Comfort
Overall experience Size of superior suite might be a little bit smaller for some people. Chose one bed room apartment.
- Bryan (8/5): Great location and facilities, some unpleasant odors and sounds - The location is superb. It is located next to lalaport mall and nearby other good places to drink or eat out. Another thing I enjoyed is that the mall and the neighborhood in general is not crowded at all. In the mall you find everything you need, I got a haircut and went to the dentist there. The location is perfect if you are working remotely and staying here for a longer time. The condo has access to the infinity pool and a gym, both with amazing views. The apartment itself has everything you need and is comfortable. There is also a good view from the apartment itself. There was an unpleasant odor coming from the washing machine. Not super strong but noticeable when you first walk in. The air-conditioning of the room works but was not very strong. Furthermore, during our stay there were weird sounds coming from the floor upstairs until late at night (3am). This made it difficult to sleep at times. It sounded as if heavy furniture was being moved constantly and as if people were running heavily.
- Raj (7/5): Great stay but could be much better - The location was great. Close to lots of important places.
The pool is fantastic.
The entire building is very new and thus was not rundown like other facilities in the area.
We got 2 units within an 'apartment'. The large unit was spacious. The overall cleanliness is disappointing. We had silverfish insect on the bed!
The smaller unit had power outlets that were broken and the remaining was used for the router
The WIFI is unstable.
Washing machine had the dryer function that was broken/not working.
- Nur (10/5): Exceptional - Room is clean...
Everything is good and comfortable
I really enjoy stay at this place Im wait 30 minutes for the person in charge for open the mailbox... Mybe next time need to be improve . Other than that it's great... Everything perfect....
- Katrijn (10/5): Luxurious place to stay while seeing the city - Amazing amenities, wonderful location, very secure. Staff and security are helpful if you have questions. Check-in process is complicated. Hot tip: go talk to security guards as soon as you arrive.
- Howard (8/5): Good stay at Lucentia - The bed was very comfortable, Aircon was good. Nice balcony.
Think you could get Netflix if you have your details. They tried to get it for me.
It's a fairly high view but not of KLCC.
In any case the best views are from the swimming pool.
Bathroom was fine.
Water purifier was fine to drink from.
Lucentia is a good place to stay but it was a touch expensive for one person.
Don't worry about check in. You will have details on WhatsApp by time you arrive and someone will meet you. There wasn't a toaster and I couldn't get anything to happen with the oven.
The sofa was not comfortable, something needs changing. Myself, I would uprate some of the tables.
- Kho (9/5): Superb -
- Cynthia (10/5): Exceptional -
- 裕太 (10/5): It was very good. - So comfortable!
Good location.
- Syed (8/5): Very good -
- Andrej (10/5): Private home, nice view with pool and close to food. - Rooftop and garden pools, view, direct connection to shopping center and subway. Big and quiet appartment. Complicated to find and check in when you come for the first time.
- Nur (9/5): Will definitely stay again in the future - It’s a nice place, quiet environment, and convenient to go to lalaport. The room was great There was a small issue with the wifi, otherwise everything else is good
- Samantha (10/5): Exceptional -
- Hung (7/5): Apartment with good potential if they improve the furniture - The building is relatively new and just next to the big shopping mall. The apartment could have been more comfortable if there were a proper sofa and dining table such as those shown in the booking.com site. Instead, the sofa was a cheap sofa bed and you can feel the wiry springs when you sit on it. Totally uncomfortable.
There was an extendable bed stored in the living room for extra guest, but I did not use it. It just occupies space in the living room, and together with some unpacked stuff there, the apartment looks cheap.
The drain from the washing machine smelt unpleasant
Then smartTV was useless. No connection to normal TV channels, no subscribed Netflix.
I would not mind paying a bit more for better furniture and facilities in the apartment. It has got potential.
But if things stay the same, I would surely choose from other offers for my next visit to KL.
- Mohamad (10/5): Exceptional -
- Jacques (10/5): Exceptional - Owner was kind enough to ship my glasses that i forgot in the appartment to Indonesia where i was staying at the time! Location is not really the best if you intend on walking around. The big road in front is not too walk-friendly
- Nur (10/5): Amazing ❤️ - Near shopping mall, safe area None
- Ronald (7/5): Good - Very good location with shopping mall connected & many food shop just outside the vicinity
Great rooftop view of KL all round Room starting to get run down - bed sheet don’t look clean & aircon took all night to cool down the room
Checking in process need to be better coordinated - no one to open the mail room to get to keys in mailbox
- En (8/5): Very good -
- Yvonne (10/5): Excellent place to stay and visit all of KL. - Very convenient and easy access to mrt/lrt, good food and shopping. Nothing.
- Nadrah (7/5): Overall a good short stay (1 night) for me & my friend. - Host response promptly when ask for guide (when we are a bit confused at the key box/key collection). Room (and all facilities inside) are clean and in good condition.
- Jagtish (10/5): Exceptional - Location - The condominium is located next to Lalaport BBCC. Easily accessible through Hang Tuah MRT station (10 mins walking distance). If travel by car, the traffic is not that bad around this area.
Security - 24/7 security is available on the property, felt very secure getting in and out of the property.
Parking - Free parking is provided on site (no reservation required (need to give heads up to the owner).
Staff - Helpful and friendly service from the staff.
Facilities - impeccable quality, the room I stayed had fully equipped with a fridge, locker, toiletries, filtered water, water heater, water jug for hot water, microwave, air-conditioner, fan, washing machine-cum-dryer, and fresh towels.
Cleanliness - well-maintained studio room. Overall great stay. Parking - for the studio room I was staying in, the parking offered was at Level 3. It was like going around the maze each time to park the car. took around 10 mins each to get in and out of the parking each time from the condominium.
- Martin (10/5): Exceptional - Everything perfect Need 2 sets of keys
- Rusdi (5/5): The unit is nice but the host need to improve their service with customers - Location and cleanliness and security staff very helpful and friendly I got issues to park the car since they're not allowing me to park at visitor's parking. Tried few time calling the host but never answered the call. Very bad service host👎👎👎.Fortunately the security staff help me by allowing me to park on their understanding.
- Oliver (10/5): Exceptional -
- Nicola (8/5): Great place to stay - Large apartment in nearly new high rise block,part of 2 year old luxury mall complex. Great views,we were on 19th floor of 34, with amazing infinity pool on roof. Many good restaurants inside and outside mall within 2mins walk. Quiet, on low hill above old, noisy, tourist part of city.
Location about 1 km from many different tourist spots in different directions. Unnecessarily heavy security. Need to use access card to enter main gate even though it's next to security guards booth, then to enter lift lobby, then to use lift to your floor. Same to exit. Better than zero security but ...
The various letting agents need to sort the actual arrival details better.
- Rossana (8/5): Very good - The property was spacious and located in a great location next to the shopping centre. The pool and gym was great with a fantastic view.
- Nur (9/5): Superb - Wifi, Netflix, Washing machine & Dryer, Beautiful view, Comfortable bed, Clean Can add mirrors (for people who are shorter) because the two mirrors are a bit high. A laundry basket would be nice too.
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