Beautiful one bedroom flat in Tavistock Place
Location: 39 Tavistock Place, London, gb
Star Rating: 8.2 Stars
Property Type: Apartments
About this Property
Prime Location
Modern Amenities
Nearby Attractions
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Lift / Elevator
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Television in common areas
Rooms Available
-
One-Bedroom Apartment
In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This apartment features a washing machine, a seating area, flat-screen TV, as well as wine/champagne for guests. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Hair dryer
- Refrigerator
- Seating Area
- Microwave
- Washing machine
- Heating
- Kitchen
- Sofa
- Electric kettle
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
Guest Reviews
- Rebecca (10/5): - Had a comfortable stay at this property. The facilities were good, the apartment was spotless, and transport links nearby made getting around easy
- Tati (3/5): -
- Eva (10/5): Apartamento perfecto para turismo - La ubicación es muy buena. El apartamento es muy acogedor con todos los servicios y te dan la bienvenida con unas bebidas y picoteo. El sofá es bastante duro
- Sarah (10/5): - Great experience — a well-equipped flat in a fantastic location
- Arisa (10/5): - It was a delightful stay — the flat was modern, well-kept, and perfectly located for getting around London
- Ali (10/5): - My stay was excellent — the flat was cozy, clean, and conveniently located near transport and local amenities
- Maisaa Bashir (1/5): Very poor service & misleading pictures - The location was central. Nothing else was good. We have raised a complaint with booking.com. Below were our issues with our stay.
1. Wrong location details.
The address and location shared with us were incorrect. We ended up stranded outside in the cold, walking around trying to find the place and the keys. Even after we eventually reached the right location (about 30 minutes later), we still had to search for the keys out on the street. This was really frustrating and not a great start to the stay, especially with family and luggage. They keys were placed in a lock box out on the opposite street on the pavement floor.
2. Misleading information about the sofa bed.
The listing clearly mentioned a sofa bed, but what we found was just a normal sofa that no one could comfortably sleep on. This meant the sleeping arrangements we were counting on simply weren’t available.
3. Cleanliness issues.
The cleanliness was far below what we expected:
• Dirty toilet
• Dusty floors
• Cleaning mops left at the front door
Overall the place felt uncared for and unhygienic.
There was no shower curtain in the bathroom so the bathroom floor got wet and there wasn't any drain on the floor to wipe it away. The water was just a huge puddle on the floor.
4. Unprofessional response to our complaints.
We tried to communicate all these issues during our stay, but the response from the owner was very dismissive. Instead of trying to fix things or apologise properly, they seemed to evade the complaints, which made the whole experience even more disappointing.
Given all of the above – wrong location, misleading listing, poor cleanliness, and unprofessional handling of our concerns – we don’t feel we received the service or standard we paid for.
- Martin (9/5): -
- Irika (10/5): - Exceptional location and responsive host. Definitely recommend it
- Pei-Hung (5/5): -
- Em (9/5): Superb - The location is very convenient, and there is a large Waitrose nearby. The property has a lift, which helps carry suitcases to the room. The host quickly responded via WhatsApp, making it easy to stay there. The room was spacious enough for two adults, and the washing machine and kitchen facilities were essential for a stay of nearly two weeks and were very helpful. Considering the location, facilities, and management, this is a good value and I would like to come back again. The windows are not airtight, so people who are sensitive to noise may be bothered by the noise at night. Also, for some reason, there is a large refrigerator in the living room (not shown in the photo), which makes a noise. There is mold near the ceiling in the bathroom, and the overall impression is old. It is functional, but people who are particular about hygiene may want to be careful.
- Meredith (5/5): Ideal location - but not a place I’d want to just be spending any time. - ETA details of review.
The location was great- very convenient for access to King's Cross, Euston, or St Pancras. Plenty of shops nearby in case something is needed. The sofa bed was comfortable. We appreciated the addition of a cleaning kit and a few snacks upon arrival. Additionally, we experienced consistent communication with the host prior to retrieving the keys, who herself was lovely, as well as her check-in message after our first night. While I did not have time to respond (and any concerns I had -listed below- were not something that could feasibly be addressed immediately, the gesture was appreciated). The host had also arrived early to the property to get the heating on, which was appreciated and helped us with our luggage. TV worked great for unwinding in the evening. For central london, this property was quiet at night, even with windows open for air.
This property would be good for a single or a couple, looking to spend their time out and about. For a family with kids (especially those under 10), I can't in good conscience recommend. As an international family, we've used booking.com a lot both all over, and, while the host was lovely (seemingly a representative for a property management company perhaps?), the property itself missed the mark in terms of expectations, which tend to be pretty average, so this surprised me and so I stick with the overall rating of just 'passable'. The property has potential to be much better with a few minor renos and tweaks. Bathroom: The cleanliness of the bathroom was problematic - in general it was very dusty which doesn't instill confidence in regular cleaning. But the toilet especially really was in need a deep clean at the base of the bowl. There also was some sort of mildew growing (or a stain of prior) in the top corner above the sink, likely due to poor ventilation. The tub was old but clean, but the water was difficult to get warm as opposed to just cold or boiling. The steam from the shower caused the fire alarm to sound one night while our daughter was showering, and after already having a traumatic experience on the property's lift (where it got stuck with her and son and husband inside) a couple hours earlier, so it may be worth relocating the alarm if regulation allow or giving a disclaimer/warning on the bathroom.
Kitchen: Well equipped, but the washing machine needed cleaning as it smelled and had obvious debris both in the drum (including mildew stains) and was clogged with gunk where the detergent went. I ran an empty cycle prior to washing any clothes. I then washed two loads with no issue.
Accessibility: This property is not accessible to anyone with mobility impairments, in case that is not clear. While knowing there was a lift was appreciated (until it stopped working mid-ride), description needs to be clearer that it is not accessible by disability definitions.
Bedroom: The bed was not really very comfortable and the bedsheets were clean but not well-fitted to the bed itself, and rode up during sleep, exposing the mattress underneath which just feels less clean generally given the amount of people coming through. The property may consider simply encasing the mattress in the future, to avoid this situation, as the encasement could be washed.
- Melissa (6/5): Bed was positioned in tight space, no side tables, bathroom was aged and creaky and smelled. - That host didn't check in to communicate on how to hand over the keys, didn't reply my message in Booking.com, and we rushed over to meet at the time we stated to meet (asked help from customer service to reach out to the host on behalf replied first message, and then no reply when I state the time range to meet) and waited outside the door of the building, at the end I need to use roaming service to call the number stated to inform that me and my husband were waiting outside. The person in charge was in the unit, stating the app was glitchy and he didn't receive any messages.
- Viktoriia (10/5): Happy trip - Great location with lot of restaurants and shops, bus and underground are nearby. Welcoming host and comfortable flat
- Dmitrijs (10/5): Exceptional - Good apartment and location
- Jocelyn (6/5): Pleasant - Great location, good check in. Sparsely furnished- for example no table or anywhere to place things. Light bulb not working in bathroom. Over priced.
- Debbie (8/5): Lovely flat in a perfect location. Would def stay again. - Location is perfectly and conveniently located near major transport hub - St Pancreas and Kings Cross, as well as 2 other tube stops within easy walking distance. Area is safe with lovely pubs, coffee shops and restaurants. Sweet compact flat for 3 adults - flat is on 4th floor, but building has a lift if needed. Host was extremely responsive and accommodating. Host provided a rack for drying clothes after using the washing machine which was great. Lovely welcome gift of a few treats was a nice surprise. Washroom was quite dark so additional lighting would be helpful. The sofa bed is located in the small TV room with no allowance to store personal items. Perhaps a small side table or compact clothing rack to accommodate clothing and personal belongings for person using that space. A mirror as well would be great.
Fairly close to a hostel and could be a little noisy at night.
- Ewe (8/5): Very good -
- Anya (10/5): Would def stay here again felt at home and very reasonable - The property had everything you need and was very clean and perfect location with shops bars near by. The staff were so lovely and on arrival very considerate making sure we had everything we needed! They have an extra fridge in the lounge which was quite noisy when i slept on sofa bed however its a small price to pay for a lovely apartment and earplugs sorted that out
- Anna (10/5): Amazing vacation, thank you!! - Comfy place with great location. Plenty of restaurants and responsible host. Clean flat and everything is provided for comfortable stay.
- Maksims (10/5): We are very happy - Super location. Hosts were very friendly, apartment just like described and with compliment snacks, thank you
- Paolo (10/5): Spectacular - Thank you for being such a lovely host! We had a great stay, welcome pack was just amazing and we loved all the amenities provided!
Photos