Ivy House Hotel

Location: 18 Hugh St Pimlico, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Non-smoking throughout
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Standard Single Room with Shared Bathroom

  Featuring free toiletries, this single room includes a shared bathroom with a shower. The single room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Heating
  • Shared toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Family Room with Bathroom

  Providing free toiletries, this family room includes a private bathroom with a shower. The family room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Quadruple Room

  Providing free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room provides a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Double Room with Shared Bathroom

  Providing free toiletries, this double room includes a shared bathroom with a shower. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Private bathroom
  • Heating
  • Shared toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Small Single Room

  Offering free toiletries, this single room includes a shared bathroom with a shower. The single room has carpeted floors and offers a wardrobe, an electric kettle and heating. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Heating
  • Shared toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower. The single room provides a wardrobe, an electric kettle, a carpeted floor along with heating. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Krisztián (7/5): -
• Pernas Dayan (6/5): -
• Renske (1/5): Very dirty - The location was great It was really really dirty. There was mold everywhere, trash (including a menstrual pad) and a lot of dust under my bed. The paint on the walls and doors was cracked and the lights kept flickering.
• Jakub (6/5): Poměr cena, místo a výkon = dobré. Kdyby tam trochu víc uklidili, tak bych dal klidně 7 z 10ti. - Velmi blízko centra, velmi blízko obchodů, restaurací, veřejné dopravy. Příjemná obsluha, levné. Postele byly v pořádku, toalety a sprchy také, ale zbytek by zasloužil mnohem důkladnější úklid a snahu o čistotu. Neodsouvat postel....
• Rob (7/5): -
• Muhammad Naveed (7/5): -
• Miguel (3/5): -
• Presto (2/5): -
• Ainara (3/5): - Location It was very dirty, the floor, the walls, the shower.
• Lucía (1/5): No cometáis mi mismo error. No vengáis aquí. - Nada Limpieza horrible, papeles sucios de otros inquilinos, restos en el váter, alfombra con manchas extrañas y juntas con moho. La cama tenía una mancha enorme en el edredón. El baño corresponde al tamaño de un armario pequeño, hay que entrar de lado y la ducha está en el mismo compartimento haciendo que cada vez que te duches se moje la habitación. La habitación da de cara a una estación de tren y suena cada 30 minutos lo que impide el sueño. En cuanto al personal, la trabajadora después de tener el check-in a las 12:00 (aprobada la petición desde hacía una semana) llegó al encuentro una hora después, encontrándose dentro del mismo "hotel" y de malas maneras intentó cobrar una tasa por hacer el check-in antes de las 14:00 pese a estar aprobado. La puerta de la recepción se queda muchas veces abierta sin supervisor.
• Alex (1/5): 🇮🇹 L'esperienza più sgradevole della mia vita - Solo ed esclusivamente la posizione La totale mancanza d'igiene e manutenzione della struttura. Tutti sanno che in UK usano la moquette dappertutto, ma bisogna PULIRLA. Macchie di sporco, cattivo odore, spazi angusti, rifiniture rotte e malfunzionanti. Un totale disastro. Il posto è gestito da giovani indiani (che dormono nel sottoscala dello stesso edificio), senza nulla togliere alle loro mansioni, non ho visto nessuno fare le pulizie. Io mi chiedo come sia possibile consentire l'esercizio a una struttura così mal gestita e... cara.
• Jordan (3/5): -
• Ray Mack (3/5): Read above. Have a video of room if you want it! - Location was great! Mouldy shower room, heater hanging from wall, secondary glazing half panel missing, carpet dirty, wardrobe hinge hanging off. Not hotels fault but two of the four nights I stayed, I was woken up by someone trying to kick the front door in and my room was nearest to it! No staff there to deal with it! Very disappointing, I was staying as I had a work course with exams and didn't sleep well due to those incidents.
• Dirk (3/5): Business trip. Won’t stay here again. - Good location and reasonable price The place felt like a hostel for undesirables
• Mcann (1/5): Avoid - The only thing good about the hotel is it's location otherwise it is a complete slum I slept fully clothed on top of the bed it was so bad.
• Francesco (1/5): -
• Duffy (5/5): - We have stayed several times , basic but great location. We booked a deluxe twin which was probably worse than other rooms. Don't rent the room that leads on to a patio area that is filled with rubbish
• Bektas (1/5): -
• Francisca Aide (2/5): Ni más - Lo cerca q está de victoria train station Me dieron una habitación en el 3er piso con mi mamá de 75 años para subir. Habitaciones diminutas, no había ni una mesa para poner cosas.
• Riley (3/5): -
• Sing Kin (3/5): -
• Lada (1/5): Super gross and disgusting, not worth the money. The most terrible experience I ever had. - location, very close to Victoria station Everything was extremely gross and disgusting, dirty room with stained bedding and towels. Carpets also were stained yellow and stunk. Wifi was constantly disconnecting. Didn’t have a bathroom in the room, but it would’ve been okay if only the communal bathroom wasn’t that disgusting. No hot water and body hair everywhere. At least thanks for the toilet paper.
• Rafael Jesus (3/5): Buena ubicación, mal hotel - La ubicación con cercanía a la estación Victoria Alfombra super sucias, espacio muy pequeño, ruido del tren, cama regular. No hay espacio para poner nada
• Yu Man (5/5): -
• Rosie (4/5): -
• Sancha (1/5): - I'm not happy because I can't find my room for 14 I was looking around, text and call no one answered until I left the house at 23; 25 to look for hostel to stay, very bad. K
• Victor (7/5): If you want a burget hotel in a good location this is great - Location and price excellent Ive stayed 4 times so nothing really
• Daniel (8/5): -
• Anna (4/5): - It’s close to the station, but the area is very loud It is extremely dirty, even the towels weren’t clean
• Thomas (10/5): -
• SINGH (10/5): -
• 12 (2/5): - La ubicación Demasiado pequeño y poca limpieza
• bruce (1/5): -
• Olumide (4/5): Manageable if you’re tight in a budget like I was, but the restroom in my room had an odour - Its proximity to the train station and coach station allowed me travel into London easily and travel out. Wifi was really good. Room was also warm with heater easily adjustable. Also liked that the rest room was en-suite, small, but manageable. The rest room had a really foul odour even though it wasn’t dirty. The room was quite small, but manageable. Climbing 4/5 flight of stairs with several luggage wasn’t easy. Asked if I could have a room on a lower floor but none was available I believe. I also had to go request for a kettle as there was none in the room. The staff was kind to get me one with mugs in no time though. Though I saw there wouldn’t be a microwave, fridge/freezer in the room, still wished there was a publicly available ones close to the reception. Lastly, Noticed the room, towels, and beddings weren’t cleaned & changed for the 3 nights of my duration.
• Walker (5/5): -
• Inga (10/5): - Очень понравился район. Удобно тем, кто использует вокзал Виктория или автобусный вокзал. Комната маленькая, но для того, чтобы переночевать подходит. В комнате есть обогреватель. Кровать удобная. Места общего пользования, душевая и туалет, могли бы быть чище.
• Aurélien (6/5): -
• Guest (4/5): -
• Jonathan (9/5): -
• Wiktoria (8/5): -
• APD (1/5): No room at the inn - Nothing They refused the room as they had over booked
• brownlow (1/5): -
• Joy (5/5): - I like the location The room and the Bathroom
• Majid (1/5): Plötzlich landen im 19. Jahrhundert, mitten in der Welt von Oliver Twist. - Nur die Lage Man hat uns hier ein ganz besonderes Erlebnis geboten – eine Reise durch die Zeit. Während der fünf Nächte, die wir in diesem Hotel verbrachten, fühlten wir uns, als wären wir plötzlich im 19. Jahrhundert gelandet, mitten in der Welt von Oliver Twist. Schmutz und Unordnung waren allgegenwärtig. Die Wände waren sichtbar verschmutzt, der Teppich ungepflegt. Das Bett war insgesamt äußerst. Im Innenhof begegneten wir Mäusen. Die Betten waren beschädigt, die Fenster defekt und schief montiert. Die Toilette war extrem schmutzig und von einem starken, unangenehmen, teils übelkeitserregenden Geruch begleitet. Insgesamt war der Zustand des Hotels kaum vorstellbar und in keiner Weise akzeptabel. Es gab zahlreiche weitere Mängel, die den Aufenthalt zusätzlich sehr unangenehm machten.
• Maram (10/5): -
• martina (2/5): Da evitare - I due punti dati sono per la posizione molto comoda per la vicinanza con Victoria Station e il centro storico della città. L'altro punto é dato dall'acqua calda della doccia che in quel cotesto ci é sembrato un miracolo. - materasso sporco, rovinato e piccolissimo. - moquette sporca e maleodorante. - infiltrazioni sulle mura - finestre con spifferi di aria fredda - riscaldamento con un piccolo termosifone elettrico sottodimensionato. - water incastrato sotto un lavandino grande quanto una mano (facevamo fatica ad utilizzarlo) - doccia aperta senza box che allargava sempre il bagno cieco e ventilazione rotta (aveva chili di polvere sopra) - porta rotta senza maniglia - porta del bagno incrostata dall'umidità - porta rotta dell'armadio - Abbiamo chiesto le due giorni consecutivi la carta igienica che non ci é mai stata fornita. -personale presente solo al momento del check-in e poi più visto. Penso che in termini igienici e sanitari non sia legale tenere aperta una struttura del genere.
• Enciu (1/5): -
• Villy (3/5): -
• Schiavone (1/5): -
• Cieri (1/5): -
• Nicoleta (5/5): - A fost cald .Dupa ce am dat drumul radiatorului. Nu e curat .Mizerie mare in camera ,doar lenjeria schimbata si gunoaiele ridicat si in baie ok.Nu a mers internetul dupa 10 pm.
• Lizon (1/5): - Séjour très décevant – sérieux problèmes d’hygiène Nous avions réservé cet hôtel pour 5 nuits à Londres. Dès l’arrivée et après la première nuit, nous avons constaté des problèmes importants d’hygiène et d’entretien. Il y avait de la moisissure visible au plafond, de nombreuses taches noires sur les murs et les portes, ainsi qu’un système de ventilation très sale. L’état général de la chambre était négligé et ne correspond absolument pas aux standards attendus pour un hôtel 3 étoiles. Dans les parties communes, nous avons également constaté des taches de sang sur la moquette devant les toilettes, ce qui est très inquiétant d’un point de vue hygiène. Il ne s’agit pas d’un problème de confort ou de décoration, mais bien d’un problème de salubrité. Nous ne nous sommes pas sentis à l’aise ni en sécurité pour rester plusieurs nuits dans cet établissement. Nous avons donc écourté ce voyage et somme partis plus tôt. Des photos ont été prises pour illustrer ces problèmes. Nous ne recommandons pas cet hôtel.
• Laura (2/5): La posizione non è tutto - La posizione è buona, vicino a Victoria Station. Al momento del check-in mi è stato comunicato l'over booking, cosa assolutamente non piacevole, per fortuna (o sfortuna) una famiglia dopo di me ha disdetto la propria prenotazione e ci ha lasciato la stanza. La stanza era al piano inferiore, con moquette e muri sporchi. Il bagno non sarà stato più grande di 1,5 metri quadrati con un lavandino minuscolo e rifinito con del compensato dipinto a coprirne le tubazioni; la doccia consisteva in un soffione e un buco per terra piastrellata in maniera grossolana e sporca. La porta del bagno aveva gli angoli inferiori marci. C'era una finestra, anche grande, ma coperta da una tenda oscurante perché dava su quello che sarebbe un giardinetto ma in realtà era una discarica. Per quanto la posizione sia comoda a Victoria, non vale assolutamente il prezzo. Consiglio vivamente strutture meno centrali.
• Kristof (4/5): - Lokacija 10 Ostalo 3 Čistota
• Leshchyshyn (1/5): -
• Giada (1/5): Non mi sento di consigliare il soggiorno presso questa struttura, in cui chiedono il pagamento anticipato! - Struttura pessima, non risponde alle chiamate sia mie che degli operatori booking. Il giorno del check-in scopriamo che non erano disposti ad ospitarci. Pessimo, assolutamente non consigliato. Pessimo sotto tutti i punti di vista. INAFFIDABILI!
• janusz (2/5): ubicacion fantasitca - ubicacion. nada mas todo.
• Groves (1/5): Couldn't gain entry. Waited outside over an hour. - Unfortunately after waiting outside for over an hour we couldn't gain entry. Tried calling numbers and emailing to no avail. After waiting outside for over an hour we had to find another hotel. Very disappointing. Only saving grace was we received a refund.
• Delron (1/5): I will never go back or will I ever encourage my friends it is the worst - It is not far from work The space had me bumping into in all the time ,bed is broken, bathroom extra tiny with extra cold floors no towel to put down for the cold , the room was soo cold ,the heater is broken plus it take forever to give a little heat , no tv to watch, it feels like I was in prison for £90
• Sana (6/5): Cleanliness could be improved - The location Shared Toilets
• Marc (1/5): FATAL - Nada Llegamos para hacer el check-in y nos dijeron a nosotros y a otra pareja que estaba el hotel over booking. Al cabo del rato nos enviaron a otro hotel mucho mas lejos y ni la mitad de céntrico. Teníamos reserva para el 31 de diciembre y nos dijo que hasta el día 6 de enero lo tenian todo completo. Una autentica verguenza! No lo recomiendo para nada.
• STOYAN (9/5): -
• ANDREI ILLARIONOV (1/5): - Мне ничего не понравилось. Бронирование было подтверждено 30 декабря. В отель я приехал 31 декабря и на стойки регистрации администратор, сказал что у меня есть бронирование, но номеров свободных для меня нет. Администратор сказал, что это ошибка booking, но в поддержке клиентов никто не ответил. Пришлось самому, срочно искать, новую гостиницу.
• Kjetil (1/5): Se etter andre alternativer - Fin beliggenhet rett ved Victoria station Dette var dessverre det verste hotellet jeg noen gang har opplevd. Rommet var ikke klart ved oppgitt tid. Rom under bakkeplan hvor fukten hadde begynt å spise seg oppover veggene og fukt i det heldekkende gulvteppe. Møkkete vegger. Seng hvor fjærene spratt ut av madrassen. Kaldt på rommet med en oljeradiator med knekt ben. Vemmelig lukt på rommet. Skader på vegger og listverk. Slitt og møkkete klesskap uten mulighet til å Hege opp klær.
• Grzesik (2/5): Trudne do zniesienia - Lokalizacja bardzo dobra i dlatego wybrałam ten hotel. Czystość hotelu poniżej jakichkolwiek poziomów. Śmierdząca wykładzina. Bardzo brudne łazienki,ściany, wszystko jedynie pościel była akceptowalna. Personel w miarę współpracujący .
• sayed (5/5): -
• Ciano (7/5): - Posizione ottima
• Grace (4/5): - La proximité La mauvaise isolation, l’absence d’aération, la fenêtre s’ouvrait au milieu de la nuit
• Madaguri (10/5): - Atmosphere No handwash
• Irene (2/5): Fatal - La ubicación Estaba sucio, no cobraron por tener recepcionista a la hora que llegamos y no había nadie, no nos limpiaron la habitación la primera noche, nos hicieron cambiarnos de hotel por mantenimiento supuestamente, todo mal menos la ubicación. Nos llamaba constantemente mientras visitábamos la ciudad…
• Yassine (8/5): - Si vous recherchez un bon hôtel rapport qualité prix vous ne trouvez pas mieux, très très bon emplacement le quartier est très bien desservi par les transports publics , vous pouvez même tout visiter a pieds, pour l'hôtel le strict minimum pour dormir, le personnel gentil s'adapte a tout situation, il faut juste pas hésiter a demander
• THIERRY (7/5): Séjour agréable. - R.A.S one toilet out of order.
• Andrea (1/5): No recomiendo - La ubicación Mala experiencia. El baño tenía gotera, se comenzó a caer la pintura del techo. Avisé a una persona del staff, ella dijo que no tenía artículos de limpieza y me pasó toallas para cubrir el piso. Dijo q la cleaner limpiaría al otro día a las 10 am y nunca llegó, no hubo limpieza
• ADOLFO (7/5): - Location Rubbish in the bin day 1
• Joanne (3/5): - Its convenient and a short walk to the bus and train station The smell of the room and the hotel
• Naturinda (10/5): -
• Larissa (3/5): Günstig und gute Lage, aber wegen einschneidender Hygienemängel nicht zu empfehlen - Die Lage ist super - nur etwa 7min bis zur Victoria Station; daher ist man recht schnell in der Innenstadt. Das Zimmer (Einzelzimmer) war in Ordnung; Steckdosen und sogar ein großer Spiegel vorhanden. Die Hygiene in diesem Hotel habe ich als erschreckend schlecht empfunden. Die Toiletten auf der rechten Seite des Hotels, in der ich mein Zimmer hatte, waren in schlechten Zustand. Die winzigen Mülleimer waren fast durchgehend mit Papierhandtüchern überfüllt, die sich dann auf dem Boden gestapelt haben. Die Toilette war unsauber und verdreckt mit menschlichen Hinterlassenschaften, was mich einfach nur geekelt hat - als Gast ist man ja darauf angewiesen, diese Einrichtungen zu nutzen und das war die reinste Zumutung. Ich bin daher immer auf die linke Weite des Hotels gelaufen, auf der es etwas gab, das man tatsächlich als "Badezimmer" bezeichnen kann und zumeist sauber war. Der Zustand der anderen Toilette war am Tag meiner Anreise (18.12.25) schon schlecht und am Folgetag katastrophal. Auch am 20.12 abends hatte sich nichts geändert, sodass ich die Angelegenheit dann bei der Rezeption (die dann mal besetzt war...) angesprochen hatte. Diese riefen zwar sofort eine Reinigungskraft, schienen aber recht gleichgültig, weshalb ich ihnen die Fotos zeigte, die ich gemacht hatte. Ganz ehrlich; ich fürchte - und das ist meine persönliche Beobachtung - dass hier nicht einmal täglich gereinigt wird, und für Sanitäranlagen ist das ein absolutes No-Go. Hätte ich nichts gesagt, wäre das wohl so geblieben. Ich habe das als sehr gleichgültig und ignorant dem Gast gegenüber empfunden. Ja, es ist ein wirklich "billiges" Hotel und ich brauche keinen Luxus - aber Hygiene und Sauberkeit ist etwas absolut grundsätzliches, das hier so absolut missachtet wurde. Hätte ich auf die Schnelle woanders etwas gefunden, hätte ich dieses Hotel verlassen. Daher: Lieber etwas mehr Geld investieren, dafür sicher sein können, dass wenigstens ausreichend gereinigt wird, denn ich habe nichts mehr ohne Papiertücher angefasst, mich hat es nur noch geekelt.
• Karamatu (1/5): I need my money back - Have been scammed instead of 33 pounds have been charged 100 pounds and I need my refund Everything was bad i will never book this hotel again
• glaydson gomes (9/5): - Very relaxed service, great location, everything very practical, very clean, I really liked the room.
• Hanna (1/5): - Нічого. Ми навіть не були там 10 хвилин, клопи, пліснява, мусор. вийшли, на ресепшн попросили чистий номер, нам сказали ні, номерів не має, гроші не повертаємо. По обличчю було зрозуміло, що це норма. Це просто скажи🤷 Пліснява настільки, що навіть бути в кімнаті години небезпечно. Прикро що не можна завантажити відео, я знімала, фоток менш
• Helen (4/5): - Not alot The shower area was disgusting, the sink so small it was hard to use. The plugs had surrounding area of disrepair. Everything wanted alick of paint.
• Anthony (7/5): central location and value for money - N/A keys for the rooms instead of the automated system and no staff on hand
• Yang (1/5): Not good to stay here - No breakfast,toilet is too small.
• Guest (3/5): -
• Arslan (6/5): -
• Ramesh (10/5): - Everything
• Alexandra (7/5): Bien - Calidad precio, increible me costo 240 euros para 4 noches y esta bastante bien ubicado la verdad esta en pleno westminster y si solo vas a ir a dormir esta GENIAL. Como la ventana de la habitacion daba directamente a la estacion se escuchaba el tren pero con la tele se pasaba desapercibido
• teresina (1/5): Terrible experience 0/10 - Terrible experience. This is absolutely not a hotel and I don’t understand how it can have 3 stars. As everyone keeps pointing out, the central location is the only decent thing. We arrived late and were asked to pay an extra £30, which was not mentioned anywhere in the Booking description, but fine. The room shown in the photos had absolutely nothing to do with the one we were given. We were moved to their second hotel, OBAN Hotel. Once there, we realised there was no proper heating, only a faulty electric heater, and no hot water. The carpet was smelly. The bathroom door was broken. The shower drain was not working and everything was in a terrible condition. The extractor fan was full of dust and every time you went to the bathroom there was a bad smell, with dust falling on your head. On top of that, the hot water was not working. We sent a message and the next day a girl came and told us: “It’s true, you’re right, but it’s not that cold!” We insisted that the problem had to be fixed and the receptionist seemed to understand. I really don’t understand how Booking can allow this property to be listed at that price when basic hygiene standards are clearly not respected. The toilet paper was placed on a completely rusty holder, just looking at it you’d be afraid of getting tetanus. This is terrible publicity for Booking, which allows scam properties like this on its platform.
• Lorraine (8/5): - The staff were all amazing could not have been nicer or more helpful. All hotel staff should be this great 👍
• Barna Balázs (8/5): - Location
• Fabio (5/5): -
• kenno (6/5): -
• jamie (1/5): - Location Absolute joke. Dirty and smelly. Not maintained at all. Taking the biscuit tbh. Telly didn't work, shower was crap. Just an absolute joke. Almost as if they know...you ain't ever coming back. Like a crap restaurant. Never again !
• Victor (5/5): Good value Excellent location - No breakfast Location excellent Nothing really id stayed before so knew what to expect
• Exzlle Pearl (7/5): - Train is so loud
• Camacho (3/5): -
• Van Luyen (1/5): Quá tệ hại - Ko có gì để thích Khách sạn bẩn thỉu
• Alexandre (1/5): -
• José Andres (3/5): -
• Ogbeni (2/5): The building is old and not being looked after, the curtains and fittings fell on us as we got in to the bed, heating we - Dilapidated , some rooms have bathrooms outside. Location is amazing, underground and train stations next door.

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