Casa Mama Hotel

Location: Carrera 27 30 - 08, Manizales, co

Star Rating: 8.8 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Tour desk
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Single Room

  This single room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Hand sanitiser

• Double Room

  This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Hand sanitiser

• Triple Room

  This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Hand sanitiser

• Quadruple Room

  This quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Hand sanitiser

Guest Reviews

• Deetz (5/5): Ich würde vermutlich nicht wieder kommen. - Die Aussicht beim frühstücken. Die Dame, die mir morgens das Frühstück bereitet hat, war wirklich zuckersüß. Sehr herunter gekommen, mein Zimmer hat schrecklich gestunken, leider war kein Personal zusprechen. Beim Check out war auch niemand zu sprechen.
• Vanessa (4/5): Sin descanso - Mucho ruido, para el valor las condiciones del hotel como baños y habitaciones ya necesitan de mantenimiento, no me salió agua caliente, el papel higiénico que usan muy delgado y desgastado no parece nuevo, al rededor del hotel hay mucho ruido y las habitaciones principales del primer piso se escucha todo, las cobijas manchadas de cloro, no ofrecen un shampoo ni jabón, la verdad no nos gustó mucho la dueña es muy querida pero si necesita q su hotel mejore porque tiene varias cosas que debe mejorar
• Anyi Catherine (10/5): - Lo comprensible del personal Todo bien,
• Nathanael (2/5): - Netflix war auf dem Fernseher verfügbar. 10min zu Fuss von der Cablecar entfernt. Das Zimmer hat nach Schimmel gerochen. Es war nicht Sauber flecken auf der Bettwäsche. Internet hat nicht funktioniert. Sehr hellhörig
• Luis Hernan (2/5): -
• Susanne (3/5): Nicht zu empfehlen - Es lag einigermaßen gut. Man war schnell in der Innenstadt Es war total hellhörig. Die ganze Nacht haben Leute geklingelt, die rein wollten, das Telefon hat geklingelt und es gab nicht in alles Zimmern Decken. Die Fenster nach draußen halten auch nichts ab. Wir haben wenig geschlafen und gefroren.
• Carolina (10/5): - La vista es hermosa, el desayuno es delicioso, la atención! Son muy amables. Todo estuvo muy bien
• Inma (6/5): -
• Katerin (10/5): -
• Jairo (9/5): - La calidad de las personas que lo atienden y la habitacion Nada
• Experiencias Aladas (10/5): Comodidad y excelente ubicación - la ubicación del hotel fue muy favorable para las actividades que debía desarrollar. El sábado muy temprano me ofrecieron cafecito antes de salir el espacio disponible para organizar ropa y otros artículos es muy reducido, es bueno contar con un mueble más apropiado y no solo repisas
• Esteban (10/5): - Vista comodidad desayuno Solo comentarios positivos
• Isaura (8/5): Comida y te aniquila - La ubicación y la amabilidad de quien atendía Todo bien
• Rios (10/5): -
• Juan Esteban (10/5): -
• Brayan (9/5): Muy bueno - Excelente atención. Muy buena ubicación. Áreas muy bonitas (el comedor y la zona social)
• Diego Alejandro (10/5): -
• Perez (10/5): Tranquilo - Me encantó la ubicación, el lugar, la limpieza, la atención y la vista tan linda que tiene en el comedor. Volveré. No es que no me haya gustado en si, pero para la próxima me gustaría una habitación donde no se escuche tanto el ruido del pasillo.
• VIVEROS (10/5): -
• garcia franco (3/5): -
• Enith Lizet (9/5): Acogedora y tranquila - Muy completo y delicioso, me encantó la vista que tiene al Nevado del Ruíz, la amabilidad del personal y un gato que permanece al frente del hotel Podrían poner mas toallas en el baño e indicadores del agua tibia y el agua fría, casi me congelo
• Francisco Jose (9/5): Hotel bien ubicados y buen precio en Manizales - Siempre que vamos a Manizales nos hospedamos en este hotel. Nos gusta su ubicación, llegamos en bus y cogemos en cable y en nada estamos en el hotel, luego puedes ir al centro y areas comerciales a pie. El personal siempre es muy amable dando facilidades para todo. Está limpio y tiene unas buenas vistas en la zona del desayuno. Algo de ruido en las calles y las habitaciones suelen dar al exterior y las ventanas no son muy buenas.
• Yeye06 (8/5): -
• Londoñl (9/5): -
• LARRY (10/5): Perfect for My Budget. Clean. Amazing Views! - The views are amazing! Everything was manageable.
• chdunner (5/5): - une chambre sans fenêtre...
• Oscar Andres (9/5): -
• Osorio Núñez (10/5): -
• Nicolás (6/5): Pleasant -
• Angela (10/5): Exceptional -
• Amber (10/5): Exceptional - Really accommodating - I had to change my plans, and they were really wonderful!
• Ellie (6/5): Not great but could be worse - The view was the best bit but you can also see it from the street. Room was dirty, we borrowed a broom to clean it ourselves. The value for money was poor, there are much nicer places in Colombia for much less. The windows were paper thin and we heard everything from outside all night long
• Fabrizio (9/5): Superb -
• Deborah (4/5): Bring earplugs, a mask and insect repellent. - The view from the communal area is beautiful. Considering it was almost empty, there was a lot of noise. A group of guys came in at 3am and shouted for over an hour but the staff did nothing and the walls are paper thin so you hear absolutely everything. The lights in the corridor are on a sensor and there is glass above the door so every time someone passes, which is frequently, the whole room lights up. I was then woken up early by someone playing the panpipes outside my room, only to find out that there was a cockroach who had joined me in bed for the night. When I told the lady managing, she did not even respond. That combined with the constant smell of damp and being told I had to call in advance to warn when I was coming back during the day as they had no staff, it was not exactly a pleasant experience.
• Paula (10/5): Exceptional -
• Rory (10/5): Exceptional -
• Normand (10/5): Exceptional -
• Heather (8/5): Nice rooms and good breakfast but ask staff to show you how the shower works. - The room was a good size and very comfortable. The staff was very helpful and the breakfast was good. The breakfast area has a beautiful view over Manizales and the mountains. The shower hot water knob was backwards and they didn’t tell me so I thought there was no hot water. I had to go down to the lobby to ask for help to turn on the hot water because when I tried to turn it on nothing happened and it seemed that there was no hot water. They should have told me that the knob is backwards. My pillow was stained and there was hair on it.
• Stefan (9/5): Superb -
• Elisa (8/5): Very good -
• Natalia (10/5): Exceptional -
• Teodora (8/5): Very good - The staff was very helpful. The common areas and the view from the hostel are great. The area is very lively and therefore quite loud at any time.
• Terryb (8/5): Very good - My room had a seaparate room wth desk included which was an unexpected bonus!
• Lorena (10/5): This is a warmhearted Hotel with a great view. - The Staff was super friendly and you have a great view from the Hotel! I would definitely recommend. The Rooms are clean and the bed was comfy. -
• Juan (10/5): Exceptional -
• Andres (10/5): short but with a need to come back - every morning a good talk and good energy. friendly staff and great location for holiday or business trips
• Andres (10/5): great 2 nights in Manizales - friendly staff, good location, and well connected with the cable car. good breakfast _
• Gianni (9/5): Value for money and good location. Staff was helpful and friendly. - Common area with fantastic view over the town. very clean and bed was very comfortable too. 10 minutes walk to centre. Room is much smaller than seen on picture. There is no wardrobe or space to hang clothes anywhere.
• Luis (9/5): Superb -
• Mike (9/5): Superb - The views from the enclosed patios. The room was recently refurbished, private, clean and comfortable and good value for the area. The owner and staff were friendly and helpful.
• José (9/5): Superb -
• Rand777 (8/5): Very good - Very convenient location and the staff is wonderful. They went out of their way to make everything so good! I can recommend to you!
• Juan (9/5): Superb -
• Atakan (8/5): High Value Stay With Convenient Location For Solo Travelers - Hotel is conveniently situated near Parque Caldas and Aereo Cable station. You can walk to anything worth seeing in the center and take the cable car to Villamaria town. For Palermo and Milan, you have to take a taxi. They had a magnificent view and an area with comfy couches to enjoy. I wasn't bothered by any outside noise during the night. Staff is attentive. Even though location is convenient, there are some slopes you need to cross in order to get to the Parque which might be a hurdle for the elderly. Room was tiny and very basic. Walls are super thin so you can easily hear your neighbor speaking at a normal voice.
• Marc (9/5): Superb -
• הגר (10/5): Exceptional -
• Gustavo (10/5): Exceptional -
• Reviewer12945 (10/5): Exceptional -
• Evgenia (10/5): Great value for the money - I really enjoyed my stay. The hotel is new, the staff super friendly, everything perfectly clean and comfy. The location on the hill is great as well, you have got great views and just a short walking distance to the city center. There is no shared kitchen where you can cook, but you can have some plates etc. if you need and store your food in the hotel fridge.
• Luis (6/5): Pleasant - Room is a good size. Bed was fine. Common areas seemed nice. Best part was the view from the room window. Electricity was out for the first 6 or 7 hours I was there. I needed to charge my phone and use the internet, so that messed me up. I don't blame the staff for that issue, but I was annoyed that they still charged me full price. Even when the internet came back, it was so slow (maybe because I was in a corner room?) that I left early the next day.

Photos