Ceylonz Suites Infinity Pool By Bukit Bintang
Location: Ceylonz Suites KLCC, 3, Persiaran Raja Chulan, Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, my
Star Rating: 8.3 Stars
Property Type: Apartments
About this Property
Luxurious Amenities
Indulge in a rooftop infinity pool, electric vehicle charging station, and on-site bar at Ceylonz Suites Infinity Pool By Bukit Bintang.
Convenient Location
Situated near Pavilion Kuala Lumpur and Kuala Lumpur Convention Center, this property offers easy access to the city's top attractions and shopping destinations.
Family-Friendly Facilities
From a children's playground to spacious units with kitchenettes, this hotel caters to families looking for a comfortable and convenient stay.
Book now for a memorable experience at Ceylonz Suites Infinity Pool By Bukit Bintang.
Important Information
This property will not accommodate hen, stag or similar parties.
Please inform Ceylonz Suites Infinity Pool By Bukit Bintang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Tour desk
- Soundproof rooms
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Shared kitchen
- Kids' outdoor play equipment
- Public Bath
- Infinity pool
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Shopping on site
- Television in common areas
- Free wired internet
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Playground on site
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Swimming nearby
- Bicycle-friendly property
- Electric bicycle charging station
- Rooftop garden
Rooms Available
-
Deluxe Twin Room
This twin room's special feature is the pool with a view. This air-conditioned twin room features a desk, an outdoor dining area, garden views and a private bathroom. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Cleaning products
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Standard Twin Room
This twin room features a pool with a view. The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The twin room offers a flat-screen TV, a seating area, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Hand sanitiser
-
Deluxe Studio
This studio features a pool with a view. Featuring free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned studio features a flat-screen TV, soundproof walls, a seating area, a dining area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Hand sanitiser
-
Superior Suite
This suite's standout feature is the pool with a view. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV, soundproof walls, a seating area, a dining area as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Hand sanitiser
-
Deluxe Suite
This suite features a pool with a view. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite provides a flat-screen TV, soundproof walls, a seating area, a dining area as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Rooftop pool
- Infinity pool
- Pool towels
- Pool cover
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Guest Reviews
- Mohd (8/5): Very good -
- Peter (9/5): Superb - Everything Being charged to leave our cases for two hours and once checked out not being allowed to use the restaurant whilst waiting for our lift
- Fyfie (8/5): Very good -
- Neige (10/5): Exceptional -
- Danish (10/5): Exceptional -
- Faridatul (10/5): Exceptional -
- Faridatul (10/5): Exceptional -
- Stefanie (8/5): Very good - Spacious apartment with great view, close to street food market, night life and shopping malls Floor was a not cleaned well
- Caitlin (6/5): Pleasant - No infinity pool open
- Egill (8/5): Very good -
- Ali (9/5): Superb - This is my second visit to them. The price is very reasonable for the view, the size of the room and the convenient location. Parking prices are very high.
- Faridatul (9/5): Superb -
- Anonymous (10/5): Exceptional -
- Anonymous (10/5): Exceptional - Nice view and great location.
- William (10/5): Exceptional -
- Muhammad (10/5): Exceptional -
- Krzysztof (10/5): Exceptional -
- Erra (10/5): Exceptional -
- Ilmiah (10/5): Exceptional -
- Giacomo (10/5): Exceptional -
- Anonymous (10/5): Exceptional -
- Anonymous (8/5): Very good -
- Faridatul (10/5): Exceptional -
- Faridatul (10/5): Exceptional -
- Usman (3/5): Amenities were good. People was suck. - Amenities were great No respect for client , no welcome gesture , such cold blooded
- César (9/5): Superb - The location was great, pool and skyview were really amazing It wasn’t possible to let our luggages for free at the reception. And payement for this service is only by cash…
- Alek (10/5): Exceptional -
- Vangeenberghe (9/5): Superb - The super view on the Roof top
- Ghomari (10/5): Exceptional -
- Rihab (10/5): Exceptional -
- Firdaus01.st (8/5): Very good - Strategy location to city area This room too many things, if guest has child beware, picture about room at booking.com not same with I get. Don't expected more
- Alyza (9/5): Superb -
- Roxána (8/5): Nothing special - The building is quite new and modern, with good location. Through the window you can see the Menara and the Petronas towers.
The pool and the view from it is magnificient. The room is not a big deal. Essencial useful things are missing (for example a hanger from the bathroom etc.). The bed is extremely uncomfortable, the sheets have stains, and the room is dirty in general.
The building has 4 elevators which is far feom enough for that amount of people, it always took at least 10 minutes to get to tthe room. The grand floor is always crowded. The staff isnt nice at all, they cant even say hi.
- Umut (9/5): Superb -
- Joseluis_02 (8/5): Very good - The swimming pool views and the gym are fantastic. The location is really great The apartment smelt strongly humidity everytime, there was not kitchen cutlery. No tv in the apartment, and the toilet bowl also smelled bad and looked dirty
- Lea (6/5): Pleasant - Very clean ,good agent The A.C is not working
- Eva (10/5): Exceptional -
- Stefan (10/5): Exceptional -
- Bilal (10/5): Exceptional -
- David (10/5): Amazing views from a lovely apartment. Excellent value for money - Lovely apartment. Great high views from our floor. Very spacious. Plenty of storage space. Excellent rooftop pool and sky gardens to enjoy the fantastic view.
Our room included breakfast in the cafe which was delicious with great choice.
Easy check in process. N/A
- Nellie (3/5): We stayed for 5nights but even towels and beddings they didn’t change until our check out day. They didn’t even clean ou - We stayed for 5nights but even towels and beddings they didn’t change until our check out day. They didn’t even clean our room throughout our 5nights stay until we checked out.
Very bad management we will not book again in this hotel. Within KLCC.
- Lesley (8/5): Great location and value for money - Great location. It's easy to walk to bukit bintang and klcc, nearby a hop on, hop off stop. Suite was lovely and big with a modern bathroom and a washer/drier. Lovely roof top pool
However breakfast was terrible. All hot items were cold and staff member had to change bread basket as some slices were mouldy
- Aldana (6/5): Room with twin towel view - I really like the hotel. The location is perfect and we had a twin towel view room. All the facilities were amazing, the pool, the bar The staff: The receptionist on the day we stayed wasn’t friendly to us.
- Jaya (10/5): Exceptional -
- Reuben (4/5): Disappointing -
- Elvert (8/5): Very good -
- Asal (4/5): Disappointing -
- Lauren (10/5): highly recommend - Perfect location, very close to all things you’d want to visit, clean hotel, clean pool, very nice staff, roof Terrance is amazing with an even more amazing view! Nothing, it’s perfect.
- Carola (8/5): Very good -
- Denis (8/5): Nice hotel for couple nights near bukit bintang - Nice looking hotel complex with wonderful view for both Petronas towers and TV tower. 10 minutes walk from bukit bintang and metro stations, infinity pool and a bar on the rooftop, small 24/7 shop on the ground floor. Rooms are clean and comfy. Bed was way too small even for my 178 height, elevator can take a lot of time to wait for
- Suzi (9/5): Superb - Lovely apartment and great location. Amazing view from the rooftop infinity pool. Would definitely stay again.
- Surayah (10/5): Exceptional -
- Pawel (1/5): Never again. - View from room on 28th floor is amazing. From top roof pool even better.
Location is not bad. About 10 walk to China Town and about 20min walk to Petronas twin towers. 1 min to free bus service. 10 min walk to shop and restaurants. This place is so old and dirty. Cockroaches on 28th floor. Dust everywhere including thick layer on the windmill blades above the bed. Mold on window glass and between tiles in bathroom. Literally can't take shower barefoot. Fridge, dirty. Work top dirty. floor dirty.
- Iva (3/5): Poor -
- Sherin (9/5): Superb -
- Vinicius (8/5): Worth for the location - The infinity pool was great with a gorgeous view. The breakfast was poor. It could be improved.
- Noor (7/5): Good -
- Hammad (6/5): Serviceable but would avoid. - Nothing really to like, was average Breakfast was bad, very limited options. Cleanliness was a major issue, dirty bed sheets and pillows had to ask for them to be changed, rooms were so dusty, we found ourselves often wiping the dust away. Elevators are often busy and waiting area are really hot and sticky. Pool isn’t that clean, and always busy and often no pool towels. Would rather stay elsewhere
- Aleena (10/5): Exceptional - Love the view and the pool ❤️
Breakfast was delicious
- Jessica (8/5): Very good - The location and view excellent The service and breakfast very poor
- Zhassulan (8/5): The really nice place to stay, really suggest, but please be carefully and watch your belongings, - I like it at all. The most I like here was the breakfast, It was really tasty and nice, The second if the view from the pool on 37th floor. The third is the staff here was very kind. The location is ok, I cant say perfect location, but its not so far from many stations. The scammers and robbers could be everywhere, and when someone took the money one of our colleagues at the lobby of the hotel, the security couldnt help us and didnt let us even to see the camera. They just said to go to the police.
- Adéla (3/5): Hated every minute - The location is quite good. Walking distance to most of the main tourist spots (aprox. 25 minutes) and the nearest metro station is just 10 min. away. The location is the best thing about the hotel. Basically the only good thing. The staff seems unfriendly and unhelpful, but is always ready to pursue some stupid useless rule like not sitting at the edge of the pool or throwing everybody out of the pool midday “for cleaning.” Btw, pool cleaning means a man with a pool cleaning net fishing out some leaves. And that is probably the only cleaning whatsoever as I have never seen a pool in worse condition. It is so dirty!!! The water is cloudy and stinks! The clenliness is an overall issue in the hotel. Room cleaning is also a joke. It happened once during our week long stay, our four towels got replaced by two, we didn’t get any new toilet paper so we ran out and the cleaning man cleaned our bathroom by stepping on our bathrug with his outdoor dirty shoe, with his leg wiped wet floor and than left the rug much dirtier at our floor for the rest of the week. I was shocked watching it.
There is also only a cold water in the shower. Bed is old and broken, so it makes incredible squeeking sound that wakes you up at night whenever anybody moves. The rooms are not soundproof at all and you can hear everything form the hall and nearby rooms - you can actually understand what other guest are saying even when they speak at normal wolume. Unfortunately we had payed for our stay on our arrival, othervise we would run away as soon as possible. Terrible hotel!
- Mahtabul (8/5): comfortable and strategically located. - Location Despite the service of 4 lifts, we needed to wait a long to go down every time.
- Df (8/5): Very good -
- Amy (10/5): Exceptional -
- Klaudia (10/5): Exceptional -
- Ilia (10/5): Exceptional -
- Siham (10/5): Exceptional -
- Nurul (10/5): Exceptional -
- Muhammad (10/5): Exceptional -
- Nouhaila (10/5): Exceptional -
- Sinéad (4/5): Good location otherwise very poor/mediocre - The location and view The staff at reception were not very friendly or give us any information on the apartments facilities eg, breakfast or pool/gym etc
The breakfast was very poor with minimal choices
The sink in the kitchenette was dirty and hand stains on the windows
No hand towels or toiletries
Lifts take about 20 minutes to come
- Michel (9/5): More good than bad - Everything is there
Amazing location, just 3 minutes away from nightlife
Pool
Gym
Good breakfast
3 nice gardens
rooftop
View
Pool party
Motorbike rental is close also
Restaurant I was hoping somewhere less busy
Hotel is pretty big
Always have to wait a lot for elevator because so many people in hotel
Pool look blurry to me, so I did not swim and I know what I am talking about I have a swimming pools company in Canada.
Flooring was completely damaged by previous occupants.
Also I did not get a floor mat for bathroom.
- Balzhan (9/5): Superb -
- Kai (10/5): Exceptional -
- Angenita (9/5): Superb - Overall a great stay. Location is perfect, you can walk almost everything, even at night. Send the host a whatsapp message when you arrive, as the reception staff is from another company. You may be able to check in earlier if you message. You can leave your luggage for 5 MYR per piece per day. The room itself was nice and fairly clean, but in need of a deep clean and some TLC. Window cushions were very stained, as were the walls. Biggest thing I missed was hooks for towels.
- Manish (8/5): Very good -
- Youssef (10/5): Exceptional -
- Awais (10/5): Exceptional -
- Katerina (6/5): Pleasant - Location was comfortable and about 20 minutes walking from the Petronas Towers. The convenience store on the ground floor was very handy. Reception staff rude.
Breakfast had the bare minimum.
we stayed at the room for three days and nights and was never cleaned and the towels were never changed.
Had only four elevators and they were always busy and was taking ages to go up or down .
- Gurpreet (9/5): Nice view from room. Value for money. If you can walk, then it is a good option for you. - Very near to KL Tower. Nice view from Rooftop Pool. Partial view of Petronas Tower. Little far to KLCC.
- Daniella (10/5): Exceptional -
- Peta-jane (8/5): Very good -
- Yahya (7/5): Good for your money - Swimming pool and gym are open until late midnight
And their location is perfect Breakfast is very limited
Some staff are not friendly
- Sivabalan (10/5): Exceptional -
- Peta-jane (7/5): Good - Great view Breakfast was a bit ordinary
- Dhrubajyoti (10/5): Exceptional -
- Ricardo (10/5): Exceptional -
- Bhaskarnil (10/5): Exceptional -
- Antoine (10/5): Exceptional -
- Sean (10/5): Exceptional - Everything is great.
- Adrian (7/5): They should not ask money to keep the luggage after check out and take more care about the guests - Very nice views and swimming pool. Location was quite good. The bed was bound like a cradle, the mattress was old, you could hear the neighbors very well. They arrived at 01:00 am and we heard them talking until they went to sleep.
You have to pay 4 myr (about a dollar/euro per suitcase you leave after check out) and today 24th of November around 12:00 pm when we asked back the older guy of the counter to let us go to the bar at the swimming pool but first take one of our suitcases he reacted very annoyed. He came with me to the storage room and in a very bad way he said, “there, search”. Well to start I am paying for the first time in my life to leave my luggage safe and he did very rude and after I took my back he did not even check if I took my back. I could have taken anyone with me without control. That was unexpected and in my opinion unacceptable.
- Nurgul (1/5): There are hidden charges that are not mentioned - I booked because of the infinity pool view They charged us an extra 100 MYR just for putting our luggage in the room earlier.
Additionally, they charged us an extra 250 MYR for taxes and other things.
The room’s floor was dirty, so I couldn’t walk barefoot in the room.
The toilet commode had yellow stains everywhere, and when I asked them to clean it, the manager insisted it was already clean.
I took pictures and sent them to him via WhatsApp, as he had provided his number for communication.
Only then did he finally send someone to replace the commode seat.
There were no coffee or tea bags, despite the high price they charged for the room.
They only seemed interested in taking money but didn’t provide proper service.
Toilet paper wasn’t provided on time, nor were the towels replaced. I had to keep reminding them and asking for these basic amenities.
Shampoo and soap ran out after the first day, and we stayed for four nights.
The manager seemed stingy and suspicious when we brought up these issues.
Overall, I would never stay at this place again and would not recommend it to anyone.
We found a much better place afterward, so please do your due diligence and search for other accommodations before booking.
- Hannes (5/5): All in one for 1 night to feel the vibe of KLCC ok. Nothing more - The location was good for exploring. Bedsheet was dirty. Smell in my room was strange/bilgy.
Toilet seat was broken. AC was not working properly.
- Lucy (4/5): Very basic property and unhelpful staff. - The staff were unhelpful and all seem to work for different companies not the hotel as one building. They wouldn’t talk to us at all until check-in and we had to pay to leave our bags and couldn’t use the pool. When our air con wasn’t working we asked someone on the floor but he couldn’t help cos he was a diff company. The room was extremely basic with no call down to reception which is a pain when it’s so big and there was no info in the room about anything (the hotel, the area etc). Took ages to work out air con as no instructions. Shower room has no screen so whole floor gets soaked. Broken blinds and plug sockets. No warm touches at all.
- Sanchez (10/5): Exceptional -
- Bharath (6/5): Pleasant -
- Yerlan (2/5): Very poor - Pool Every step - money. Early check in charged, baggage drop charged, Although the rooms were available. Nowhere met such bad terms
- Ali (8/5): Very good -
- Gallus (10/5): Exceptional -
Photos