Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road
Location: No. 60, Shangtang Road , Hangzhou, cn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location and Stunning Views
Located in Hangzhou, Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road offers easy access to key attractions like Wushan Square and Lingyin Temple. Enjoy picturesque city views throughout your stay.
Modern Amenities for a Comfortable Stay
Each room is equipped with air conditioning, a flat-screen TV, and free WiFi. The attentive staff ensures your room is stocked with essentials for a relaxing visit.
Multilingual Staff and Personalized Service
The hotel staff speaks English and Chinese, providing assistance and recommendations to enhance your stay.
To experience these exceptional features and more, book your stay at Atour Hotel Hangzhou West Lake Cultural Plaza Shangtang Road today.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Air conditioning
- Family rooms
- Luggage storage
- Safety deposit box
- Facilities for disabled guests
- Wheelchair accessible
- Emergency cord in bathroom
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Front desk (limited hours)
- Free wired internet
- Internet access
Rooms Available
-
Elegant Double Room
This double room has air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
-
Jimu Twin Room
This twin room has air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
-
Jimu Family Room
This family room features air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
-
Jimu Double Room
This double room has air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
-
Jimu Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
-
Superior Double Room
This double room features air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
-
Superior Twin Room
This twin room features air conditioning, an electric kettle, a flat-screen TV with cable channels and city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Electric kettle
- Additional bathroom
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
Guest Reviews
- Wei Pin (10/5): -
- pi chih (9/5): - 是的
- Elvina D. (10/5): -
- Lil Bookworm (8/5): - Staff were friendly
My frd left her iPhone in the room, called the front desk, they found and kept. Thumb up for honesty.
Near MRT The supper was 寒酸。 Better off not providing.
Gym size is small
- EMILIE (8/5): -
- Melanie (9/5): Clean and comfortable stay - Central location, great room and clean and loved the included laundry services!
- Gaoyun (8/5): - Very helpful and friendly staff
Good restaurant next door for spring dishes I thought the booking was a non-smoking room!!!!
There was fairly obvious smell of smoke when I opened the door… disappointed
- Cheng (9/5): -
- Guangqing (10/5): - Great location. Well connected. Close to tube station to train station and airport. Staffs are friendly and helpful
- Inna (8/5): It was ok for 1-2 nights , not longer - The room we booked was large as we paid extra and we liked it. The location is quite away from everything and the metro station. Not much food or supermarkets around. The staff os friendly. The hotel
is not a modern building but it is okey for 1-2 nights. I wish we booked
in a better location or closer to thw meteo station. Location
- Yong Noi (6/5): Not recommended for family members. - The location is not favourable. Property is along highway. Metro station is about 12 min walk.
- Esperança Viana (9/5): Boa experiência e um lugar tranquilo - Hotel limpo e organizado e atendentes gentios .
- MEI FENG (10/5): -
- Yong Noi (7/5): -
- jimmy (8/5): -
- Doan Van (8/5): Die Ausstatten sind neu und sauber. Atour Team ist nett und freundlich - Service Team sind nett und freundlich nichts
- Gaoyun (9/5): - Very helpful and friendly staff. The only downside is probably the room size
- Jeanette (10/5): -
- Cindy (10/5): -
- Veera (5/5): Hyvän kokoinen huone, siisti mutta asiakaspalvelu vaikeaa ja huonoa aivan liian kuuma. - Ok aamiainen ja sijainti Ilmastointi ei toiminut huoneessa, lämpötila oli 29 astetta. Plussaa se että tarjottiin pari tuuletinta huoneeseen (ei kylläkään kuumuutta poistanut). Henkilökunta ei puhunut englantia ja esimerkiksi taxin tilaaminen oli todella vastahakoista, kysyvät miksi emme itse tilaa. Tilaamiseen meni todella kauan.
- 강 (10/5): -
- 世昌 (9/5): - 房間整潔 飯店位置不佳
- sin (10/5): Excellent service and very impressed - Okay Nothing
- YAU (10/5): - 很好 沒有
- Mohamed (10/5): -
- Xiao Han (10/5): Highly recommended & affordable - Room is spacious, staff nice and helpful. Location might be hard to find for transport
- JENG WEI (10/5): -
- TZUHSUAN (9/5): - 位置離地鐵近,前台服務很好,機器人服務很優秀
- Regine (10/5): - Very nice and helpful staff!
- Maryia (10/5): The hotel is located close to the subway line that covers most of the Hangzhou’s sightseeings; the pillows are soft as c - Location, most comfortable bed and pillows, neat rooms, free laundry and super service.
- Kim (9/5): -
- Kim (10/5): -
- Giang (9/5): Superb -
- Amanda (8/5): Not bad - Comfortable. the walls are thin. I could hear through the room next door quite easily.
- Peter (6/5): Good value -
- Tinh (10/5): Exceptional -
- Janey (7/5): Decent hotel for short stay in Hangzhou - Staff were very friendly and helpful, provide a lot of information about Hangzhou. Room is good size with all necessities required. About 10' walk from the closest metro and there are plenty of buses. The location is not exactly the most convenient, but in acceptable range to Xihu and other must visit places in Hangzhou. The room we stayed on 2nd floor didn't have a full window so not the best room
- Peter (10/5): Exceptional -
- Peggy (9/5): Superb -
- Peggy (9/5): Good location, clean rooms , friendly staff - Clean room , comfortable beds and friendly helpful staff. Free self laundry and some rooms have a free minibar . Some staff at reception didn’t speak much English but were very friendly and helpful. With their phone translator app , they were able to help us with our questions
- Xia (9/5): Comfortable and good quality -
- Jing (7/5): Good - Non smoking floor still smelled of cigarette smoke.
- Elaine (10/5): Very clean rooms and excellent customer service. Would stay here again! -
- Campbell (10/5): Exceptional -
- Steven (9/5): Superb -
- Mark (9/5): Superb - Perfect location to get to fantastic places on metro 200 metres from metro line perfect!
- Emad (9/5): Superb -
- Anna (9/5): Superb -
Photos