Happy Hostel in centrum Prague

Location: 6 Francouzská, Prague, cz

Star Rating: 4.3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Express check-in/check-out
• Non-smoking throughout
• Express check-in
• Free wired internet
• Internet access
• Covered parking

Guest Reviews

• Yesenovskiy (1/5): Жахливий хостел - НІЧОГО Запах жахливий, ми спали з повністю відкритим вікном і це не допомогло, двері нормально не відкриваються, не понятно як попасти. УЖААААС
• Aleksa (10/5): -
• guyard (7/5): -
• Mikayilli (10/5): -
• Natalia (1/5): - lokalizacja Czystość
• Marisela (1/5): - Nada Hello, I'm looking for a refund for the three days from July 30th to July 2nd. We had to vacate the room at 2:30 AM in the morning due to a bedbug infestation that bit me and my friends, which incurred another expense due to having to find new accommodations. I'm waiting for information on my refund. In addition, we were kept waiting for the access code for two hours in the middle of the night. And he doesn't respond to our messages. Hola, solicito el reembolso de los tres días del 30 al 2 de julio. Tuvimos que desalojar la habitación a las 2:30 de la madrugada debido a una plaga de chinches que nos picó a mí y a mis amigos, lo que supuso un gasto adicional al tener que buscar un nuevo alojamiento. Estoy esperando información sobre mi reembolso. Además, nos tuvieron esperando el código de acceso durante dos horas en plena noche. Y no responde a nuestros mensajes.
• Marisela (1/5): - Terrible. They don't give you access until two hours after you arrive. (Even in the middle of the night). They have bedbugs (they bit us, and my friend is allergic). They don't respond to me about canceling pending days or refunding my reservation. 0% recommended. Pesimo no te da acceso hasta despues de 2 horas de que llegas. (Aun que sea en la madrugada). Tiene chinches (nos picaron y mi amigo es alérgico). No me responde para la cancelación de los dias pendientes y la devolución. 0 recomendable.
• Ester (1/5): Unattended reception - We were unable to enter the hotel. Nobody at reception. We were unable to enter the hotel. Nobody at reception.
• Anas (1/5): So bad experience -
• Kishor (1/5): It’s really shady place and not value for money - Basic hygiene not there. Toilet paper was not there Nothing
• Marekbrestic (3/5): Poor -
• Alexis (2/5): Very poor -
• Kathleen (4/5): Theres men drank and shouting inside the hostel,even taking cigarette inside the toilet -
• Amirhossein (1/5): Bad -
• Vishal (10/5): Exceptional -
• Garunkšté (1/5): Bad - It has terriblle.
• Shinde (1/5): Bad - Cleaning most important Location
• Egemen (6/5): Pleasant -
• Jyoshna (1/5): Bad -
• Afzal (8/5): Its was okay but the place smelled by bleach / cleaning - Good place for money Its was okay but the place smelled by bleach / cleaning
• Ariunbaatar (1/5): Bad - Very bad Very bad don't clean
• Mariusz (10/5): Exceptional - great for xmas season,
• Blanche (2/5): Bed bugs - Good location Shower in the room which didn't work. Bed bugs in all beds - do not recommend staying there! book another hostel with no bad reviews. Unfortunately we didn't check the reviews in time, and when we checked for bed bugs before sleeping we didn't see any... we didn't know how to check properly - not reccommened, woke up with bed bugs on clothes.
• Maria (2/5): Bedbugs - Its centric There were besbugs the first night, the morning after we have talked with the team and they said that the room would be desinfected. The same night after the desinfection there were still bedbugs. A shame
• Roma (2/5): Horrid - Good location Everything thing, keys don’t work. Bed bugs
• Nagisa (1/5): A disaster. - Pretty much the only reason to stay here is the price. Location is good too but it's all pointless given the horrid state of the room. The room was filthy. There were bedbugs in be bed. I could not sleep at all. Even though the stay was two nights, I left after the first night. Owner never responded to messages.
• Fábio (1/5): Horror Show - Nothing The owner is very rude and do not reply to messages, the rooms have mold in the walls, bad smell, bad mattresses, full of dust and the worst of all the space is crawling with BED BUGS.
• Bartłomiej (1/5): Bedbugs and mold - The proximity of the metro and another tram makes it easy to escape quickly. Mold on the walls and in the shower, musty and no ventilation in the rooms. The room was full of bedbugs. My girlfriend and I were covered in bites after a night there.
• Vojtěch (5/5): Passable - There was no faucet in the shower…
• Roman (1/5): Bad - Nothing You have bedbugs in your hotel, you don't clean the rooms, I have health problems after you, I will sue you, I have all the evidence and reasons to do so
• Zorka (1/5): Horrible. - Good location. The owner hadn't sent the code, so we had to wait an hour... It was very dirty. There were bedbugs everywhere, so after the first night we got bites all over our bodies, so we had to walk around the beautiful city of Prague with itching spots... We spent a lot of time and money cleaning all our clothes at the launderette... I hope we don't bring those little parasites home with us... My friend's door opened easily, but they could not lock it from the inside. Our lock was completely stuck, so every time we wanted to get in we had to try to turn the key 10 times or more. There was a cleaner who didn't speak English or any other language apart from her own, so communication was terrible... When we checked in, there were drying clothes (underpants) on the window of our room, which was strange. The first morning around 8.30am someone knocked on our door, it was the cleaner, she wanted to come in for her clothes, but she tried to explain in (I think) Vietnamese. The wifi wasn't working.
• Levente (8/5): Very good - Correct was the contact
• Gurung (1/5): Bad - Whole building is contained with bug bites
• Mario (3/5): Worse in my life - Nothing We went to this hostel because it was cheap but this was one of the worst experiences we had. First, we waited for 2hours just in front of the door. It was impossible to enter despite the codes given by the reservation on Booking We even saw other customers who also had difficulty getting in. When, finally, a lady opens us, it's to confuse us by saying that we booked only for 2 people while we were 3, had reserved for 3 and had all the evidence by email. When she finally decided to give us a room, it was to discover a room with dirty and used sheets. She gave us another one a little bit better, but we had trouble sleeping because of bed bugs and uncomfortable beds. To put it simply, flee, to be avoided. I still prefer to pay an expensive room if it is for a quality like that (service, staff, room and especially accessibility too bad!!)
• Madhur (7/5): Good -
• Alena (3/5): Poor - Location The moment we came in to the room the stank of swet hit us in our face,the beds were all dirty no fresh sheets at all and shower incredibly dirty and broken so we couldnt take shower at all...i would sai dont go there
• Jmalshan (5/5): good for one night stay - very small place, but its clean. too small and other visitors were a group of men. it was noisy and they were walking in underwear. so it was not pleasant
• Henry (10/5): Exceptional -
• Miguel (6/5): Pleasant - Ubication The room
• Julia (3/5): Poor - Very good location. The cleaning lady was very nice, helpful and sweet, but she only speaks Vietnamese, so communication was quite difficult. The hostel is very cheap, which you can see and feel. The rooms are quite small and the showers stink. Unfortunately, after the first night, it turned out that we had bedbugs in the room (room number 6), which caused us all to be bitten very badly. We even found one dead, so they must have been there for a while. The owner changed our room and was surprised that no one had reported it before. For the rest of the time we were there, we didn't see any disinfestation being carried out, it looks like the owner might have ignored this. The booking states that check-in is at 4:00 p.m. and check-out at 11:00. In fact, check-in is from 3 p.m. and check-out is until 9 a.m. When it comes to these hours, there is no problem in reaching an agreement with the owner, he allowed us to arrive earlier and stay until 11:00 a.m. on the last day. You have to ask for the code to the key box, because they forget to send it.
• Maria (10/5): Exceptional -
• Tijmen (9/5): Superb -
• Jonathan (1/5): Awful. - Location is decent near a metro station. I stayed in this hostel for 3 nights in April 2024, and unfortunately, it was that bad that this is the first time I have ever felt compelled to write a review for accommodation I have stayed in. Major complaint 1: Inability to enter the hostel upon arrival. There is NO ONE to let you into the hostel when you first arrive unless the cleaner happens to be there. No one answers the button on the building door, no one answers the phone number provided online. I waited for 2 hours to get in and then only because another guest came out of the front door and gave me the whatsapp of what I assume is the owner. I contacted this person and they directed me to a lockbox and gave me a code. I had never had this situation before (not being able to get in), but I gave them a bit of the benefit of the doubt as I arrived before official check in time. But two nights later, I came back late evening to find a family with 2 young children standing in the cold and rain, also unable to enter just like me. As a guest had helped me get in, I in turn helped them by giving them the same whatsapp number, and they received the lockbox code. Fortunately for them, they had not been waiting long, but if I hadn't come back just then, how long would they have been left stranded in the wet and cold? This is sufficiently egregious that I feel compelled to file a complaint with the tourist authorities in Prague. This surely violates a code of conduct for licensed tourist accommodations. Major complaint 2: Basic necessities lacking and I get blamed One evening I came back to the hostel and there was no toilet paper. I contacted the owner, and he told me the cleaner would bring more the next day (!) I explained that it's a basic necessity the hostel must provide and that there is none in the male or female toilets, and he countered by telling me I should have informed the cleaner that morning if there was a shortage (as if that is my job).
• Trinidad (9/5): Superb -
• Diana (10/5): Exceptional -
• Orkhan (2/5): Very poor -
• Lauren (10/5): Two nights. Awesome experience. Would do again. Would completely recommend. - Very cleans, organized, and quiet. Great location and awesome price! I wish quad rooms received two sets of keys.
• Natálie (7/5): Good -

Photos