tuGuest Balcón de San Matias Apartment
Location: Calle San Matías, Granada, es
Star Rating: 8.1 Stars
Property Type: Apartments
About this Property
Central Location in Granada
Located in the heart of Granada, tuGuest San Matias Apartment offers a convenient stay near popular attractions like San Juan de Dios Museum and Granada Cathedral.
Modern Amenities
This apartment boasts free WiFi, air conditioning, and essential household amenities, including a fully equipped kitchen and a flat-screen TV.
Nearby Attractions
Explore Granada with ease as the apartment is close to must-visit spots like Alhambra and Generalife, making it an ideal choice for travelers interested in sightseeing.
Experience comfort and convenience at tuGuest San Matias Apartment. Book now for an unforgettable stay in Granada!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 04:00 PM - 09:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Air conditioning
- Tour desk
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Two-Bedroom Apartment
This spacious apartment includes 2 bedrooms, a seating area with a sofa and 1 bathroom with a shower. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The apartment offers air conditioning, a coffee machine, a dining area, a wardrobe and a flat-screen TV. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Private apartment in building
- Toilet paper
- Trash cans
- Wine glasses
- Body soap
- Key access
Guest Reviews
- jose francisco (1/5): Apartamento muy ruidoso. - La ubicación No teníamos toallas para todos. Toallas usadas colgadas detrás de la puerta. El cuarto de baño no tenía pestillo y se quedaba la puerta abierta teniendo la que atrancar para impedir que se abra. En los bajos hay un local muy ruidoso imposible descansar. No lo recomiendo para ir en familia o con niños.
- cristina (10/5): -
- ondartza (7/5): -
- Laura Camila (10/5): -
- Patricia (8/5): - La ubicación muy céntrica Al estar tan céntrico abajo teníamos algunos bares y se escuchaba mucho ruido por las noches
- Beatriz (10/5): Casita muy coqueta en granada centro - La decoracio del piso muy bonita y los colchones muy comodos Por poner una pega, tiene poca luz del exterior.
- David (7/5): RUIDOS EXTERIOR, piso genial - El apartamento piso muy bonito y su ubicación perfecta, todo limpio RUIDOS imposibles dormir de 00:00 a 5:00 mañana, se escucha todo, NO funciona la calefacción y faltaban toallas para dos personas y el vecino de arriba parece que va en un caballo montado.
- Iván (4/5): Imposible descansar - La ubicación. En pleno centro. El pub de abajo. Esta mal insonorizado y se oye la música y la gente hablando y cantando en toda la casa.. Hasta las tres y media de la madrugada y al cierre la gente en la calle.
- Zyanne (1/5): Absolutely horrible. Stay away - Its in the city center, however it is located directly above a bar which had blasting music up until 3am. Absolutely awful stay – avoid at all costs
This was by far one of the worst accommodations we have ever stayed in. tuGuest Balcón de San Matias Apartment is completely unsuitable for anyone who expects basic comfort, rest, or honest communication from a host.
First of all, the apartment is located directly above a bar/disco. The music was blasting late into the night and made it impossible to sleep at all. This was never clearly disclosed, and the noise level was unbearable — especially considering I am pregnant and we were also staying with a child.
As if that wasn’t enough, the heating system was outrageously loud and clearly malfunctioning. It sounded like a machine constantly running at full power, yet despite the noise, the apartment remained freezing cold all night. We were exhausted, cold, and unable to rest even for a moment.
When we arrived, we also discovered bugs in the shower, which was absolutely disgusting and unacceptable.
To make matters worse, the door number provided in the booking did not correspond to the actual apartment. We spent over 30 minutes wandering around trying to find the correct door, wasting valuable time and energy. We tried calling the host on the mobile number provided, but there was no answer at all.
After enduring a completely sleepless and freezing first night, we contacted the host to request a partial refund so we could book a different place for our second night, explaining clearly that I am pregnant and we had a child with us. The host was extremely unhelpful, showed no concern, and offered no real solution.
We were promised a call to explain our options, but despite several reminders, nobody ever called us. We were simply ignored.
This place shows a total lack of care for guests’ wellbeing. Between the nonstop noise, broken heating, unsanitary conditions, misleading address information, and an unresponsive host, this stay was a nightmare from start to finish.
- Painelaf (8/5): - La comodidad, la decoración, zona céntrica El ruido del bar de abajo a la hora de dormir😕
- Diego Alexander (10/5): -
- INMACULADA (6/5): - Camas muy cómodas Tuvimos problemas con el microondas y no re íbamos atención
La zona es tremendamente ruidosa, debajo hay un bar de copas
- ABIGAIL (7/5): En general muy bien - Muy céntrico, ambientes muy bien distribuidos y muy cómodos para trabajar. Pasado días de nuestra estancia nos quisieron cobrar por daños inexistentes o posiblemente nosotros.
Debajo y enfrente hay dos pubs que si te cuesta consolidar el sueño es bastante empleado sobre todo porque va hasta las 2-3 am.
- Maria Luisa (7/5): Ruido - Ubicacion Ruido insufrible del bar de abajo y del sistema de calefacción.
- JOSÉ DAVID (8/5): - Ubicación e instalaciones Ninguna insonorización del edificio y, por consiguiente, mucho ruido por la noche de los bares proveniente del bar de abajo.
- Belen (10/5): -
- Antonio Manuel (9/5): Apartamento perfecto para un finde en Granada Centro. - La ubicación del apartamento, la limpieza y el confort al tener los sofá y diferentes zonas. Nada que señalar, repetiríamos sin duda.
- El Mehdi (10/5): Perfect stay 10/10 - Very clean, very well decorated, very well equipped, perfect location. A little noisy on the week ends
- perez de calleja (9/5): -
- Terry (8/5): Comfortable appartment fine for four people, in a fantastic location. Evenings could be noisy. - The location of the appartment was excellent, with only a short walk to much of the places in the centre we wanted to go to. Alhambra and other places were an easy taxi ride or bus trip. The kitchen / living / dining area was spacious and comfortable, the two bedrooms were a little on the small side. The keys took some working out, especially the use of the electrical cut out switch inside the door. If you didn't know about these uniquely Spanish installations you would be stuck especially if arriving after dark. The location can be very noisy from the local bars until quite late. It didn't bother us but it could other people. There was no information in the appartment about what to do with the trash or recycling. Closing the key safe was tricky due to the multiple keys to fit inside.
- Vinko (10/5): Exceptional -
- Pau (6/5): Pleasant - The apartment was very clean and comfortable for 4 people. Nice decoration.
The location is in the center and walking distance to all places. The only problem is that it is just above a pub and you can hear a los of musique. The house is situated just above a discotheque pub and there was a lot of noise.
The day the discotheque is closed it was find and calm
- Teodora (2/5): Very poor - The host was not polite
- Michal (9/5): Superb - Great location, very spacious and comfortable, furniture and appliances of high quality, parking available just few steps from apartment ( 20€ per day) definitely recommend None
- Keith (8/5): If you want an upmarket flat and don't mind Spanish TV it's for you. - Excellent interior of the flat.
Good location. Only Spanish TV.
They need to cater to international visitors.
No plug in the bathroom sink!
Otherwise excellent.
- Serafettin (9/5): Comfy stay at center. - Modern decorated and furnished of an old building.Very cmfortable and clean.The host was very nice,easy to communicate,replied immediately to messages and helped to fix issues.theyer were not many though.I highky recommend this facility if you are looking for a place within walking distance this is the right one. Even though the location was very close to pretty much evrywhere,it is in the middle of the attraction.There are many barsa,restaurants and. cfaaes around it and the building is sitting on a very busy street.This means it is very noisy.If you r not staying up late or looking for a good quite sleep, you might not be able to get it.This is not about tha host or the facility,it is just about the downside of the location.
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