Four Points By Sheraton Riyadh Khaldia
Location: Riyadh-Prince Faisal Bin Turkey Street (Al Khazzan), Riyadh, sa
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Modern Amenities
Indulge in our 5-star hotel's well-appointed rooms with modern decor, flat-screen TVs, minibars, and more.
Dining Excellence and Room Service
Experience a variety of international cuisines at Al Nakheel restaurant or enjoy light snacks at Khaldia Lounge. 24-hour room service ensures dining at your convenience.
State-of-the-Art Meeting Facilities
Conduct successful meetings in our 19 advanced meeting rooms equipped with cutting-edge audio-visual technologies.
Book now for an unforgettable stay at Four Points by Sheraton Riyadh Khaldia!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Steam room
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Covered parking
- Secured parking
- Garage
- Health or beauty spa nearby
- Bicycle-friendly property
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Superior guest room with king bed and city view
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Superior Guest room with Two Twin Beds and City view
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Great Stylish Suite, 1 Bedroom Junior Suite, King, City view
This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room's kitchen, which has a stovetop and a refrigerator, is available for cooking and storing food. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Great Stylish Suite, 2 Bedroom Executive Suite, City view
This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room's kitchen, which features a stovetop and a refrigerator, is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Traditional Guest room with King Bed and City view
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Traditional, Guest room with 2 Twin Beds and City view
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- غدي (10/5): -
- محمد (7/5): كثيرا أسكن الفندق لكن في حال استمرار الإزعاج فلا أنصح بالسكن فيه . - أولا / بهو الفندق واسع ونظيف .
ثانيا / موظفة الاستقبال بيان كانت في قمة التعامل وسرعة إجراءات الدخول وحسن التعامل .
ثالثا / موظفي حمل الحقائب وخدمة السيارة رائعين في تعاملهم وسرعة خدمتهم . أولا / الموسيقى الصاخبة حيث الإزعاج في الغرف لكونهم رافعين الصوت في ممرات الغرف لدرجة أنه في حال النوم لم نستطع النوم مباشرة وقد كلمت اثنين من الإدارة واحد سعودي والثاني من الإخوة الوافدين واستقبلوني بكل رحابة صدر وكلام جميل عن إزعاج الموسيقى حيث طوال الليل والنهار تشتغل وقالو هذا خطأ وسنعدل الوضع ولكن في الحقيقة لم يتغير شيء.
ثانيا / عدم التنوع كثيرا في المشروبات والكيكات في كفي بهو الفندق .
- Vinay (5/5): - Car valvet team. Room clean and spacious Reception room allocation.he did not vity view
- Bogdady (10/5): مريح ومميز - النظافه مرتب
- ALI (10/5): -
- mohammed (8/5): -
- Duaij (8/5): -
- Abdulrahman (10/5): -
- Ahmed Gulwbawi (9/5): - شكرا طاقم الاستقبال
- Zeeshan (7/5): -
- Edgar (8/5): Good hotel - The hotel was excellent. The staff and the overall service were satisfactory. Good facilities and nice spacious room. The neighborhood was quite busy, and the parking waiting time was so long (valet service). I wait for approximately 30mins.
- mohammed (9/5): -
- عبدالله الحقيب (8/5): - فندق رائع برج ضخم مهيب في قلب الرياض غرف واسعه سرير فخم مريح جدا الخدمه فوريه في اي شي تحتاجه ليلا او نهارا مواقف سفليه خدمة صف السيارة الفريق جميعهم يتعاملون بلباقه عاليه واحترافيه واضح جودة الادارة والعناية بالتدريب
الفندق فاخر وممتاز بكل معنى الكلمه
موظف اسمه نواف كان قمة في اللياقه والذوق
اقمت عندهم مرتين لدي ملاحظه على سعر المطعم وارجو العنايه اكثر ببعض الأصناف
لكن اعتبره مناسب ولا أشكال
الموقع وسط الرياض القديمه منطقه مزدحمه لكن لديهم مواقف خاصه بهم
- hassan (10/5): - 8 بصراحة التليفزيون قديم جدا وليس سمارت ولا يدعم اى شي فى الحياة.. هل يعقل فى فندق شيراتون بجد تليفزيون منذ اكتر من 10 سنوات
- Muhammed Sudheer (8/5): - Good Good
- شركة اوبشن الطبية (10/5): - الاخ نواف عبدالله بالاستقبال صبور وطويل بال وخدوم الله يبارك فيه لطيف جدا وتعامله راقي ولا قصور في الباقي كلهم راقيين وخدومين.. محظوظين فيكم والله..
- Muhammed Sudheer (8/5): - Staffs attitude is very good ,,, especially bayan is very helpful Parking is end of the underground
- Muhammad (9/5): -
- بن محمد (8/5): -
- Shuvo (8/5): -
- Reem (10/5): -
- Maan (10/5): استثنائية - تجربة جميلة جداً والفندق كان جميل الغرفة شرحه وجميع العاملين متعاونين وخصوصاً الاستاذة بيان ماقصرت ابداً الله يعطيها العافية
- CHIH HUNG (8/5): -
- Rafael Bryan (7/5): - Overall it was ok The bidet, I already told the receptionist many times to fix from the first day of my stay, until the lat day, nothing happened.
- SHAFIQUE MADINA (9/5): - The staff all of them …. Truly amazing hospitality
- نايف (8/5): -
- ABDULWHAB (4/5): Hotel Quality team shall improve weaknes points - Staff are excellent specially miss majd , breakfast is good , Tv is not working , recieption upgraded my room due to tv but still problem exist with other room , Bathroom is smeeling bad , I informed recieption when check out
- سعود (9/5): مريحه جدا - الخدمه والنظافه لا شي
- سعاد (9/5): - الغرفة كبيرة جدا والسرير مريح والموظفين بشوشين ومتعاونين. الإفطار منوع ولذيذ. الموقع ممتاز جدا لمن يحب المعيقلية والأسواق القديمة. سرعة إحراءات الدخول والخروج. وجود قنوات تلفزيونية إباحبة للأسف، التلفزيون صغير جدا ومشوش ، الأدوات محسوبة لشخص واحد فقط. شطاف الحمام لايعمل. هناك صوت صفير مزعج جدا يخرج بعض الأحيان من التكييف.
- Riyadh (10/5): -
- Maryam (10/5): -
- عدي (10/5): -
- Shahzad (7/5): -
- Shahzad (7/5): -
- Muhammed Sudheer (10/5): - "I wanted to express my heartfelt appreciation for the exceptional service provided by the front desk team, especially Miss Bayan! Her attitude, attention to detail, and willingness to help were truly impressive. She made our stay so smooth and enjoyable. Thank you, Miss Bayan, for making a difference! 🌟" Only location little bit buzy
- Shahzad (7/5): -
- Abdelsalam (6/5): -
- Wael (7/5): - Customers service Location
- Riyadh (10/5): -
- Shahzad (7/5): -
- نور (4/5): تجربة لن تتكرر - فقط معاملة الموظفين هي جيده كل شي عدا الموظفين وللامانة لم اجرب الاكل فلا تعليق عليه
- Mubarak Ali (10/5): -
- Riyadh (10/5): -
- NA (9/5): - استمتعت جدًا بتجربة اك هذا الأوتيل، كل شيء كان رائعًا . الخدمة كانت ممتازة وسريعة وتعكس احترافية عالية من فريق العمل. وأود أن أخص بالشكر الموظفة مجد وزميلاتها بيان وحلا اللواتي قامن بعملهن على أكمل وجه، بابتسامه، وتعاون، واهتمامه بالتفاصيل جعل التجربة أجمل وأكثر راحة. شكرًا لكم على هذا المستوى الراقي من الخدمة
- Guest (10/5): -
- John Paul (10/5): -
- Saeed (10/5): - The staff were very Welcoming and friendly.
Ms. Majd very helpful and her colleagues 👏. Room Service.
- vikas (9/5): - Whole stay was very comfortable from checking in to breakfast all was smooth
Reception help me with late Check out with a smile
And very accommodating
- Ghanim (10/5): - I liked the room and the staff were polite and helpful, and I would like to thank Mohammed, MD.
- ATALLAH (9/5): شكراً لكم من القلب - كل شي فندق رائع ولاشي
- Mohammed (10/5): سوف نكرر الزيارة للفندق - ماشاءالله الفندق جميل ومريح وسعره مناسب
وموظفين الاستقبال جداً رائعون لا يوجد
- Alsadoun (1/5): Bad Management - The bedding was comfortable My stay at Four Points by Sheraton Riyadh Khaldia was extremely disappointing and far below what is expected from a hotel of this brand.
The location is poor and inconvenient. The elevator was unreliable and did not function properly throughout the stay. The first room I was given had a leaking sink, which reflects a clear lack of basic maintenance.
Noise was a constant issue. Guests were playing loud music by the pool as late as 11:30 PM with no intervention from management. Even worse, the sound insulation in the rooms is unacceptable—you can clearly hear conversations from the room above. I changed rooms twice, and the problem persisted, which shows this is a structural issue, not a one-off incident.
To make matters worse, I requested housekeeping through reception and no one showed up, which is completely unacceptable.
Overall, this hotel is poorly managed, lacks basic quality standards, and does not deliver the level of comfort or service it advertises. I would not recommend staying here.
- ATALLAH (8/5): شكر خاص لطاقم الاستقبال المحترمين ونخص بالشكر الموظفه المثالية رغد 🙏🙏 - فندق جميل ورائع ولاشي
- Shahzad (10/5): - great hotel and staff was amazing
- mohamed (8/5): Staff was very good spescially Hala - Staf
Spescially hala
- Junaid (7/5): -
- AGEEL (10/5): الف شكر الاستاذ يحي من ارقي الموظفين - جميع مافي الفندق رايق وممتاز لا شي كل شي ممتاز
- KHALAD (10/5): أولاً اشكر الأستاذة بيان على حسن تعاملها مع النزلاء و هذا ما تعودنا عليه دائما و اشكرها على اسلوبها الأكثر من الرائع الذ - أولاً اشكر الأستاذة بيان على حسن تعاملها مع النزلاء و هذا ما تعودنا عليه دائما و اشكرها على اسلوبها الأكثر من الرائع الذي يجعلني ان أعيد الزيارة اكثر من مره
- Anezka (10/5): -
- MOHAMMED (8/5): مكان مناسب لرحله عمل وسطالمدينه وزياره الأسواق والأماكنالتاريخيه - قريب الي الأسواق
- Wejdan (9/5): -
- Salem (7/5): -
- Hidden Gems🇨🇦 (10/5): -
- Dr Abdalla (6/5): - Old furniture
- Ian (7/5): - It was ok Location
- Ahmad (8/5): -
- بندر (3/5): - موحلو مووحلو
- parmesh (4/5): I won’t be going back there again… - Old property and has not been upgraded. Elevators sound like they are going to crash anytime.
- Emil (9/5): Iako je smještaj dobar, lokacija hotela je u lošijem dijelu grada. A to ne prestavlja Rijad, koji je zapravo prekrasan m - Soba je ogromna, naša na 12. katu je imala predivan pogled na grad. Krevet je bio velik i super udoban. Hotel je čist u svakom dijelu, doručak je bogat iako je pretežno indijska hrana, prejaki začini.
Jedini koji su uopće odgovorili da primaju strance nevjenčane parove, što je jako pohvalno jer smo to pitali u nekoliko drugih hotela i uopće nisu odgovorili. A bilo je tu i boljih i skupljih hotela kojima smo se obratili. Lokacija je dobra jedino u smislu što je metro stanica blizu. Za sve drugo užas. Okolina je prljava i prašnjava, ceste uništene, samo neki radovi i buka u okolini.
Pošaljete im poruku nakon rezervacije, odgovore nakon nekoliko tjedana. Ne da nema tko odgovoriti nego ih nije puno briga, a to se vidi kad dođete u hotel.
Gospoda na ulazu su super ljubazna, bez iznimke. Odmah pomognu s prtljagom i uputama, sve što treba. Recepcija je druga priča, uvijek su nekako namrgođena lica.
Sef u sobi nije funkcionirao, TV kanali su samo neki arapski i to analogni signal pa je slika loša i to ne bi smjelo biti u ovakvom hotelu.
Tuširanje je pothvat jer kako god da namjestite tuš, stalno se izmjenjuju hladna i vruća voda.
- Abdullah Al (8/5): - Wifi was out of service for 3 hours and seems to no one carering to resolve the issue.
- Mohammed Sharif (6/5): -
- İrfan (7/5): Normal bir konaklama - Odalar büyük kullanışlı Oda çok temiz değil
- Jasem (1/5): -
- Maguy (5/5): In general the hotel not bad - all my remarks are common - hotel need renovation - Staff very friendly .
Hotel general view good
Breakfast is very good Heater doesn’t work
Hotel lobby freezing
Elevator very old
Shower mixers are horrible old and broken
Water warm - and I never manage to have hot shower
Location of the hotel very bad
- Mtwaly (8/5): الفندق نظيف جدا ممتاز التعامل راقي من الموظفين -
- Burak (8/5): -
- محمود (10/5): -
- Abuzaid (10/5): -
- Noura (10/5): جدا كنت مرتاحه وراح اكرر الزياره ان شاء الله لنفس الفندق - الفندق نظيف جدا و الفطور جميل ، الموظفين جدا محترمين و خدومين ، بجوار الفندق محطه القطار انا مااعرف في احياء الرياض يعتبر الحي شعبي ، قريب من سوق المعيقليه
- Selin (10/5): - Chitto was very kind, thank you for helping us.
- PRANAY RAJENDRAKUMAR (9/5): -
- Moruoj (4/5): الغرف لازم تتنضف اكتر وريحة المكان سيئة -
- Manar (10/5): -
- Shoukath Mohammed Ali (7/5): -
- Syed Aqdas (5/5): -
- Imthiazuddin (8/5): -
- Abuzaid (10/5): Reception girl was very kind and helpful..her name is Hala. - There was one girl Hala very helpful and kind person she provided me earlly check-in. And amazing service.
- Zeeshan (9/5): - Breakfast and the room.
Bayan and Majad at the reception were very cooperative and helpful. Location
- Butti (2/5): Amazing staff horrible location constant ground works and honking the whole morning - Staff Location
- Husam (7/5): -
- amalhanash (10/5): - Staff were very friendly, the Receptionist Hala, made it easy and so welcoming early check-in. It was really all what we needed after driving 10 hrs from Madinah to Riyadh. This really helped us to rest before or family event on the evening. Room size, cleanness, food were all perfect Nothing really
- Abdelhamid (10/5): Kind welcome from Hala - The welcoming receptionist Hala was very friendly and professional. Rooms a bit old, restaurant is renovated
- HUSIEN (10/5): This hotel is the best hotels that I have ever dealt with . - great i liked every thing
- HUSIEN (10/5): It was splendid hotel we have ever been to. The rooms were really good clean and comfortable. - Wonderfully Splendid . Everything was perfect . This hotel id the best hotels that I have ever seen. Fantastic-beautiful hosts , helpful-room very clean . Thank you for your welcome and your smile. EverY thing was GREAT.
- Ruth (8/5): -
- CRISTINA (9/5): - La habitación y el baño amplios, el dasayuno buffet muy bien, la cena también y muy importante que tiene una parada de metro al lado. Además de estar muy cerca de sitios importantes como el museo nacional , la plaza chopchop, la mezquita.... Aunque el mobiliario ya se ve un poco antiguo, tiene su encanto... si vuelvo no me importaría repetir.
- Talal (9/5): - Very friendly staff and spacious room Location is in an old area
- Feroz Yousuf (10/5): Nice cooperation reception - Good and clean Nice staff
- Nagaraju (3/5): -
- Toby (5/5): Run down and understaffed. - The breakfast was good and the staff serving breakfast were helpful and attentive. The hotel is shabby and is in desperate need of an upgrade. The hotel is also chronically understaffed - long queue for check in, long wait for bag to be collected, no one answering the room service phone, long wait for sandwich in cafe.
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