Vortex Klcc Penthouse Twins Tower View

Location: 42 Jalan Sultan Ismail, Kuala Lumpur, my

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Nightclub
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Shared kitchen
• Kids' outdoor play equipment
• Heated pool
• Public transport tickets
• Evening entertainment
• Baby safety gates
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Pub crawls
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Art gallery on site
• Pool waterfall
• Japanese garden
• Casino nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Charcoal grill
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  Guests will have a special experience as this apartment offers a private pool, a hot tub and a sauna. The apartment's kitchen is available for cooking and storing food. The spacious apartment features air conditioning, a washing machine, a mini-bar, as well as a terrace. The unit has 8 beds.

  Max Occupancy: 7 (7 Adults)

  • Minibar
  • Air conditioning
  • Kitchenette
  • Washing machine
  • Heating
  • Kitchen
  • Sauna
  • Private pool
  • Terrace

Guest Reviews

• Yuwei (10/5): -
• Guest (6/5): -
• Ahmed (10/5): Exceptional - Perfect location and very clean unit , with very gentle and cooperative staff.
• Hoda (8/5): Very good - Its worth the money, the view is amazing from balcony. It has good bbq pit and jacuzzi. I would recommend its double story house and bbq and jacuzzi is second floor not in same area as rooms . The sofa bed were not available as mentioned in site. It has 5 beds and 1 sofa. 1 travel bed
• Mahyar (9/5): Affordable luxury view - The balcony is fantastic, the host very accommodating and nice, early check in and late check out, the property itself sits on the 57th floor, the view from the balcony hut tub at night is superb. Very giid value for money. I noticed so e people in reviews complained about facilities, but I think it is not the facilities but people not knowing how to operate, for instance turning on hot water, sauna, spa, etc. The public pool was also good and there is 24hr convenience store in the building. I will definitely book again as I can spend a while day just I the balcony! Nothing really, its good value for money. Do try
• Boss (10/5): Exceptional -
• Muhammad (10/5): Exceptional -
• Ian (9/5): Superb - The apartment was very clean with good facilities. The views were stunning from both within the apartment and from the balcony. En-suites to both bedrooms were very nice. Check in process was initially confusing but we soon found someone from within the property to assist us.
• Hicham (4/5): If your stay is only to enjoy the view then by all means, but to have a satisfactory stay experience look somewhere else - In short, Excellent view Below average amenities Very poor customer service If your stay is only to enjoy the view then by all means, but to have a satisfactory stay experience look somewhere else. - Poor Customer service We were provided the wrong hotel address by the management. Upon arrival, communication was only to be done through WhatsApp. We wanted to cancel the stay but the management was reluctant and even refused Booking.com request of cancellation. - Scarce supply of amenities: No shower gel, no shampoo, no soap, kitchen lights were down, 3 tiny glasses and cups and overall not enough supply of basic hotel amenities. - Unsatisfactory cleanliness The apartment looked as if has been cleaned ages ago, dust was on the floor, bedsheets were not the cleanest. Also small cockroaches seen in bedroom. In short you don’t get the feeling of entering a clean hotel.
• Syahrul (10/5): Exceptional -
• Adrian (10/5): Great! - Fantastic arrangement by the property for my event. Very understanding and helpful manager.
• Alief (9/5): Superb -
• Melinda (8/5): Million dollar views, budget communication. - The view is out of this world. It’s just lovely to lie in bed looking right at the Petronas towers. Comfy beds. Nice amount of space. Lifts very swift. Kitchen was good with a huge fridge. Washer/drier available. Great air con. The deck makes you feel like a millionaire. You get two swipe cards. It’s incredibly good value for what it is. Communication was a pain. We weren’t told the process for getting the key until we were standing outside at 9pm at night worried we would never get in. I then had to pay a RM200 deposit that I didn’t get back because no-one responded to my messages the day before about an early check out. There was also a STRONG smell of mothballs in the apartment. Overall it was still a good experience because of the view but the communication made it unnecessarily stressful. Spa on the roof is cold water only so not really useable.
• Rofella (9/5): wonderfulllll - you can walk to suria klcc. they also provide extra bed. the penthouse is super amazing. Good view and elegant vibes I wish they provide more wiping clothes or tissues. But overall it still super okay

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