The Urban Quarter Hanoi

Location: 24 Đường Lê Duẩn, Văn Miếu, Hanoi, vn

Star Rating: 9.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Ironing service
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a wardrobe, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a wardrobe, an electric kettle and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. The kitchen is fitted with a refrigerator, a microwave and an electric kettle. Boasting a balcony with city views, this apartment also offers a dining area and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Kyoka (10/5): Started my trip in Vietnam at this hotel and it was a great stay, super close to the city and can essentially walk every - Great location, friendly staff and great brekky. Nothing
• Guy (5/5): Great value but very budget - The room didn’t look much like the photos which were carefully taken Bed was very hard. No windows.
• Philippe (8/5): un petit hotel sympathique, excellement situé pour visiter Hanoi - Un accueil sympathique
• Mauricio (10/5): -
• Mateus (6/5): Muito a melhorar. - Staff educada, apesar de praticamente ninguém falar inglês. A localização é boa também. O quarto tinha teias de aranha, as paredes eram relativamente sujas, ao sair do quarto me deparei com rato subindo a escada. As pessoas são bem legais e prestativas, mas o lugar precisa de muita atenção. Só fiquei sabendo que existia café da manhã no último dia, ninguém me avisou.
• Luka (10/5): - Preisleistungsverhältnis war Top!
• YASUNOBU (10/5): -
• atsuko (8/5): ハノイ駅からと遠くなく、各地には行きやすい、 - 受付は大学生が交代でせたいますが、言葉もわかり、観光の道筋ま理解ています。 窓かなかった。
• alvarez (9/5): - Hospedaje cercano, muy amable y un trato perfecto. Siempre disponible para cualquier cosa. Ubicación perfecta, tranquila y cerca del centro. Un desayuno genial.
• viktoria (9/5): - Есть осушитель воздуха, пол в ванной моментально высылал после душа В номере не было окна
• Kristina (4/5): - Dobrá lokalita u train streat. Bohužel se na tomto ubytování pohybují potkani. Jeden mrtvý potkan byl i na kabině výtahu a začal zapáchat.
• Demirbas (10/5): -
• ztn (10/5): -
• Marie (10/5): Je recommande les yeux fermés - Chambre très confortable, propre et avec l’équipement nécessaire. A 1min à pieds de la train street et proche du vieux quartier. Personnel incroyable avec de très bonnes adresses, un service de laverie et de bagagerie. Très bon petit déjeuner.
• Rychetský (5/5): - Obsluha na recepci milá a snaživá, poloha kousek od železničního nádraží a od zastávky autobusu č. 86 na letiště. Prostěradlo a povlečení bylo viditelně usazené, jako kdyby tam ležel před námi někdo v botech, dále na povlečení byly černé vlasy a chlupy, takže podle nás tam před námi někdo spal a povlečení nebylo vyměněné.
• Jana (7/5): - Großes gemütliches Zimmer. Wir hatten eine Klimaanlage und obwohl es mitten an einer sehr befahrenen Straße war, war es im Zimmer sehr ruhig. Frühstück a la carte war gut! freundliches Personal, konnten unser Gepäck zwischenlagern, bis die Zimmer fertig waren. Mitten in der Nacht hat es sich angehört als würde jemand Koffer die Treppe runterwerfen (wahrscheinlich sind Nachts Gäste gegangen oder gekommen)
• Charly (10/5): -
• Genevieve (8/5): -
• Sophie (8/5): - We had a late checkin after the Ha Giang loop and the Urban Quarter were super flexible about it which was great. The room was lovely and the bed was comfortable.
• Lenka (9/5): Perfect om Hanoi te verkennen - Eerste verblijf tijdens onze 3weekse vakantie. Wij bleven 1 nachtje na onze vlucht om Hanoi te verkennen. Top locatie vlakbij trainstreet. Kamer was netjes en gezellig. Super vriendelijk personeel. Aanrader. /
• Philippe (9/5): Unhébergement de choix et d’un bon rapport qualité prix pour visiter la ville - Emplacement idéal pour visiter Hanoï La gentitdu personnel
• Clarisse (9/5): Très bon rapport qualité prix et excellent emplacement - L’emplacement, le personnel
• Sebastiaan (8/5): -
• David (8/5): Great location to discover the city. - Perfect location for us to discover the city. The staff were extremely friendly. We really enjoyed the light breakfast. Rooms facing the street aren't suitable for people who are sensitive to noise.
• Joe (10/5): - Great location, close to everything
• Benjámin Bendegúz (10/5): -
• Yıldıray (10/5): Güzel bir oteldi. - Çalışanlar çok yardımseverlerdi.
• maria (7/5): Schone kamer,maar karakterloos. - Schoon Karakterloos
• Gautham (8/5): - The staff is helpful, politely answering the questions. The room is very neat. No washroom at the lobby.
• CLAIRE (9/5): -
• Joe (10/5): Hide away from home - The location was great Central to everything we walk almost everywhere from the hotel. Check in at 11:30 pm and they were very helpful with late check in. No window
• Marie Hélène (8/5): -
• Emmanuelle (8/5): - Well maintained, just outside of the old quarter so less noisy (be aware though that tours will not pick you up at the hotel at is not in the old quarter. But it is a short grad drive so no issue). A bit humid in the room without windows but they provide déshumidifier for that
• Emily (8/5): - The location was fantastic and the room was clean and comfortable with all basic amenities needed! Staff were kind and helpful!
• Antoine (9/5): - L'emplacement, le confort de la chambre, le petit déjeuner et la gentillesse du personnel. Pas de fenêtres, mais il y a un bon système d'aération.
• Caroline (8/5): Hyggeligt og rent hotel, med små forbedringer - Dejlig hyggelig stemning, og dejligt rent. Ligger midt i centrum. Man kunne høre alt nede på gaden, badet er meget småt og intet bruseforhæng, så derfor bliver badeværelset + toilettet meget vådt efter man har været i bad.
• Gokalp (8/5): -
• Shariga (9/5): - Super vriendelijk personeel, probeert je zo goed mogelijk te helpen om je verblijf beter te maken! Locatie is ook zeer goed, loop afstand van de train street. 100% een aanrader
• Mathieu (9/5): Très bon hôtel pour backpackers - L'emplacement, la chambre très bien pour 1-2 nuits à bas prix, personnel sympa. Pas de fenêtres dans notre chambre
• Vincent (10/5): -
• Zdeněk (10/5): - Tichý čistý pokoj. Ochotný personál. Platba kartou.
• Carolina (10/5): -
• Luna (9/5): -
• Luna (8/5): -
• Luna (9/5): -
• Dominika (9/5): -
• Britta (8/5): Zentraler guter Ausgangspunkt für Unternehmungen in Hanoi und Umgebung - Das Zimmer bzw. die Ferienwohnung mit Balkon und zu öffnendem Fenster mitten in Hanoi ist Luxus. Ich habe mich sehr wohl gefühlt und darauf gefreut nach langen Spaziergängen und Museumsbesuchen in dem großen Zimmer zu entspannen. Es gibt einen großen Fernsehbildschirm für den Fall dass Netflix vermisst wird. Alle Mitarbeitenden waren sehr freundlich, hilfsbereit und haben sich um die Angelegenheit gekümmert. Zentral gelegen. Da fällt mir nichts ein. Für sehr geräuschempfindliche Menschen könnte der Verkehrslärm störend sein. Die Unterkunft ist in Hanoi.
• Mauricio (9/5): Tolle Lage, super Preis-Leistungsverhältnis - Sehr nettes Personal, gute Lage, Gepäckaufbewahrung für zwei Nächte problemlos möglich, saubere Zimmer Frühstück sehr wenig
• Szilard (5/5): - összességében egy közepes hely, csak alvásra megfelelő. A szobának nem volt ablaka nem lehetett szellőztetni a reggelitől hasmenésünk lett.
• Mickey (9/5): -
• Faddi (10/5): -
• Andrew (7/5): - Bed was comfortable. Shower was hot. Breakfast that was included, was plentiful. We got there late in the day and left early the next. Wasn't there long enough for any real negative.
• Simona (8/5): -
• Denis (8/5): - Hôtel ayant répondu à nos attentes, très bon accueil, services, localisation, merci pour avoir garder nos valises le temps de l'excursion pour la Baie d'halong. Nous reviendrons sans hésiter.
• romana (9/5): -
• Marylis (10/5): - Tout était nickel, le petit déjeuner incroyable vraiment. Vous avez plusieurs options : pancakes, sandwich triangle, oeuf sous toutes ses formes, plat vietnamiens. Le personnel est aussi très arrangeant. Manque juste une petite fenêtre dans la chambre mais avec la clim c’est OK. Matelas un peu dur mais j'ai l'impression que c est partout au Vietnam.
• Sophia (8/5): -
• Saurabh (10/5): -
• Laura (8/5): -
• Anna (10/5): -
• Rossel (10/5): -
• Anna (10/5): - Hotel super ben situat personal super amable, i silenciós tot i estar al mig del centre. Vam repetir 3 nits
• Andreas (5/5): Die Menschen waren wunderbar, der Rest leider das Gegenteil. - The people there are wonderful! The room had no windows, no natural light and no air from the outside. This combined with a power outage was a disaster. In the shower only very little water came out. It takes a lot of time to shower and the entire bathroom is under water. Also the smell of the room in general was highly unpleasant.
• ALAIN (8/5): Bien, sans plus. - Son emplacement La salle du petit déjeuner beaucoup trop exiguë et peu adaptée pour cela, petit déjeuner peu copieux et peu consistant Chambre sans fenêtre.
• Peter (8/5): - Convent location, near lots of different food options, close to Hanoi street chain & easy walk into the old quarter. Accommodation nice, room feels a little enclosed with no window, nice breakfast, friendly efficient staff.
• redgrave (10/5): -
• Constant (7/5): -
• Deborah (7/5): -
• Steven (8/5): - Good location, value for money and friendly
• Tonkin (10/5): -
• Selina (8/5): -
• Tara (8/5): Excellent value for a spacious and comfy room near the train station - Very welcoming, responsive and attentive staff, 24/7 with good English available. Close to train station with a walkable sidewalk. The apartment was large, with lots of natural light and a balcony. Our windows opened onto a busy street, which can be a bit noisy. We had earplugs so no problem, and the street gets quiet later in the evening.
• Sandrine (6/5): - L’emplacement L’odeur désagréable dans les chambres
• Hannah (9/5): Comfortable and friendly stay - Everything was clean and comfortable, its a family-run business with friendly and caring staff. They went out of their way to look after us. We stayed five nights over 2 weeks as we travelled to other places in N. Vietnam and they let us store our additional luggage between stays at no extra charge. Good location to explore Old Quarter, about 10 min walk away.
• Marie-France (9/5): J’y retournerais sans hésiter pour un prochain séjour. - Personnel très aimable qui nous a aidé à régler un petit problème et à nous diriger dans les environs à notre arrivée. Rien, tout était très bien.
• Sara (8/5): -
• Lisa (9/5): Stilvolles Zimmer - Sehr stilvoll eingerichtet. Die Dusche war von der Toilette nicht abgetrennt, das ist eine kleine Umgewöhnung. Der Inhaber war extrem freundlich.
• redgrave (10/5): Best hotel in Hanoi - Everything!!!! Due to a medical emergency, the owner of The Urban Quarter Hanoi personally kept in touch with us and arranged for an extra night with upgrade at a discounted price. All the staff were fantastic and looked after us with the upmost kindness and compassion. Cannot fault anything and would highly recommend travellers to enjoy the wonderful hospitality of this hotel. Nothing!!!!
• Katharina (8/5): - Unser Zimmer war geräumig, hatte eine Küche mit Wasserkocher und ein paar Schalen. Es gab schöne kleine Lampen, die ein gemütliches Licht gemacht haben. Das Bett war gut! Das Hotel betont, dass man sich jederzeit melden kann, wenn man etwas braucht. Als wir allerdings etwas brauchten, mussten wir länger warten und erneut nachfragen. Gelegenheit gab es Kommunikationsschwierigkeiten, z.B. beim Frühstück.
• louis (9/5): great location, clean, good room size , freindly helpful staff - very good location next to train street , good size room nice balcony comfy bed ,lots of good food all around.Very good helpful staff Kitchen no microwave very basic utensils .Bit noisy but you can expect that in a busy city
• Ruben (10/5): -
• Eric (7/5): -
• Hall (10/5): -
• Nicoline (9/5): - Very nice room and bathroom, delicious breakfast and kind staff No window in room
• Agne (10/5): Would recommend - No issues, nice breakfast, friendly staff, central location Nothing
• Jack (8/5): Parfait, mais 2/3 choses à améliorer - L'emplacement a côté du de la rue du train, le confort, le petit déjeuner, les attentions La douche brûlante car mitigeur qui ne donne pas d'eau froide, ça commence mal, le personnel va passer 2 fois pour essayer de trouver un réglage, et non. La cuisine n a pas de couvert, la superbe télé qui n a que YouTube.
• Anne-lise (9/5): -
• Maizah Jane (9/5): -
• Izabella (9/5): -
• Evita (10/5): -
• Jacobs (8/5): Goede uitvalsbasis voor het verkenne van de stad. - Super vriendelijk en behulpzaam personeel, het hotel is namelijk een familie business.
• Nicholas (9/5): -
• Elke (9/5): -
• Roostan (8/5): Good location, friendly staff and lovely breakfast! - Good location, cute and clean room, friendly and helpful staff. The street noise was very loud but it didn’t disturb us too much.
• murielle (9/5): Accueil très sympathique, chambre propre. Je recommande cet établissement. - Hôtel en centre-ville
• Greta (3/5): Barato pero no recomendable - Buena ubicación y personal agradable. Hay mucha humedad. Nuestra habitación no tenia ventana, habia mal olor y demasiada humedad. Nunca nos limpiaron el cuarto y estuvimos cinco dias. El lugar es barato pero termina siendo incomodo. No volveria a reservarlo.
• Greta (4/5): - Sehr freundliches Personal! Gute Lage! Die ganze Decke des Zimmers war voller Schimmel, im ganzen Zimmer hat es daher auch sehr nach Schimmel und schlechter Luft gerochen. Die Feuchtigkeit stand im Zimmer und ging nicht weg, auch im Bad war Schimmel und es war dauerhaft feucht. Ich würde auf keinen fall nochmal in diesem Zimmer schlafen!! Vielleicht sind die anderen Zimmer mit Fenster besser aber dieses ohne Fenster ist wirklich nicht gut!
• Cld (8/5): -
• Albert (8/5): -
• Maximilian (6/5): - Nettes Personal und gute Lage! Zimmer ohne Fenster, das Zimmer Roch feucht/modrig. Man konnte nur zum Flur durch die offene Zimmertür "lüften".

Photos