Florence Dock - London

Location: 45 Chatfield Rd, London, gb

Star Rating: 9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Fitness facilities (surcharge)
• BBQ facilities
• Lift / Elevator
• Non-smoking throughout
• Concierge service
• Adult only
• Fire extinguishers
• First aid kit available
• Smoke alarms
• CCTV outside property
• 24-hour security
• Television in common areas
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Games
• Japanese garden

Rooms Available

• Studio

  The well-equipped kitchen features a stovetop, a refrigerator, a microwave and a toaster. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Reading light
  • Privacy curtain

Guest Reviews

• Penny (8/5): -
• Chloe (9/5): - Very comfortable and clean
• Dr Quentin (10/5): -
• Eimear (10/5): Great place to stay, highly recommend 👌 - Everything, check in was easy, facilities were great, staff were very friendly, good location and value for money. Had a wonderful stay and experience staying at Florence Dock I found the verification process before arrival was a bit stressful, would have been nice to have access to a portal to upload documents instead of via standard email.
• Freya Liberty (10/5): Perfect for my needs. -
• Sarah (2/5): Séjour vite écourté suite à imprévu / Aucun geste. Près de La Tamise = sympa mais Loin de Londres - grand, moderne. Salle de sport. j'ai eu un imprévu, mon chat a eu un cancer généralisé des os et je devais rentrer immédiatement en France. La réception m'avait dit que ce ne serait pas un problème pour être remboursée des nuitées non utilisées ou que je pourrais les reprogrammer. J'ai envoyé toutes les preuves de ma situation, et finalement, je suis repartie sans un euro. J'ai perdu 1700 euros car je ne suis restée qu'une semaine, et pas un mois prévu Ils n'ont fait aucun geste. Ensuite, trop de climatisation dans les parties communes, buanderie, salle de sport ce qui fait que j'ai attrapé un rhume. Bizarre qu'ils puissent rentrer dans votre chambre quand ils veulent, 2 fois pour le détecteur de fumée, et toutes les semaines, les femmes de ménage viennent quand elle veulent le jeudi, à n'importe quelle heure, ils ont tous le double de votre chambre donc faites attention à vos affaires. Chauffage compliqué à utiliser et bloquer sur 19 ° en plein mois de janvier car cela marche avec une application et il y avait des bugg donc Idem = 2 interventions avec un employé pas sympa qui souhaitait que j'ouvre ma fenêtre en grand lors de l'intervention alors que j'étais malade car Monsieur avait chaud. ( une société extérieure je précise) Loin du métro, et LONGUE attente régulière du bus donc pas pratique pour se déplacer.
• Sophie (10/5): -
• Penny (7/5): pretty good - quiet and felt safe needed a battery in the clock, no sharp knife in the kitchen, shower got your hair wet
• Fabio (9/5): -
• Carmel (10/5): Fantastic - Convenience to Clapham Junction, shops and our son’s flat. Nothing - loved it.
• Zakk (9/5): Overall top tier facilities that offers a lot more than a typical hotel - The shared living means you have access to a lot of amenities in the same building, typically young professionals, a nice area to be in. Things like the library and a proper kitchen and work areas, roof top, gym, games room, the venue has a lot to offer.
• Jade (4/5): good if your just looking for location based, but service and cleanliness were disgusting. much better places for a lot - close to the train station/bus stops. had a small grocery store across from it plus some restaurants close by. lots of storage which was a plus and the residents (not the staff!!) were so lovely. rooms were filthy, all kitchen appliances covered in old food and grease, pillows stained, shower covered in mould. lift was out of order so had to carry over 30kgs worth of luggage up 4 flights of stairs (no offer from the staff to help) when the receptionist told me about the broken lift he then proceeded to look at my suitcase and started giggling while trying to finish the sentence, reception never answered the phones but when you would walk down they would be on their own personal calls or talking to the other receptionist, most washers and dryers were out of order, the seats and couches in the communal areas were covered in stains and dried up food, my checkout was at 11am but had the cleaners banging on my door at 10am trying to rush me into into leaving so they could clean, when i tried to show them that i have until 11am they gave me attitude and started yelling at me in another language so couldn’t understand what was being said and then continued to wait outside my door until i left
• Victoria (8/5): -
• MIKE (7/5): - Comfortable studio, reasonably well equipped. The lifts were out of order throughout the 3 night stay, this necessitated a detour via sets of stairs and roof garden to reach the room which was in a separate part of the building
• francoise (5/5): La posizione è un po lontana l ascensore era fasto per i 4 giorni del soggiorno e un servizio dovuto E nn avuto dovevo - La stanza era confortevole Cucina perfetta con attrezzi Bagno con doccia incrostata di calcare Stanza letto Materrazzi cucina
• Hans (6/5): Matig - Dat de kamer ook een keuken had met een goede koelkast om zelf maaltijden te bereiden. Dat er beneden een hoekje was om drankjes, eten en snacks te kopen. De laconieke houding van het personeel. Na een hele lange reis bij het inchecken rond 13.00 uur waren er geen kamers beschikbaar en toen wij ‘s avonds om 21.30 uur in het hotel kwamen, kregen we 2 kamers met een sterke rioollucht. Na het doorspoelen van de wc en de douche was deze lucht verdwenen, wat betekent dat de kamers al enige tijd niet meer waren gebruikt en dus ook beschikbaar waren toen wij ‘s middags om 13.00 uur aankwamen. We konden om 13.00 uur de koffers en tassen naast de receptie zetten en toen ik aangaf dat hier waardevolle spullen inzaten, zei de medewerkster van de receptie dat ze deze veilig in het kantoor zou zetten, echter stonden deze ‘‘s avonds om 21.30 uur nog steeds op dezelfde plaats zonder een medewerker in de buurt. De lift was kapot (al een week toen wij aankwamen hoorden wij van een bewoner van het complex) en zou de volgende dag gemaakt worden. Na ons verblijf van een week was de lift nog steeds kapot. Omdat de lift kapot was moesten wij een hele route lopen met een andere lift, door de gang van een andere verdieping over een dakterras en 2 etages per trap om bij onze kamers te komen. Dat was bij aankomst en vertrek met alle bagage een hele toer. Bij aankomst op maandag ontvingen wij een papier met daarop enige informatie met o.a. het bericht dat op donderdag de kamers schoongemaakt zouden worden. Op woensdag nagevraagd en bevestigd gekregen dat de dag later de kamer gedaan zou worden. Daarom donderdagochtend de handdoeken in de douche gelegd, echter ‘‘s avonds bleken de kamers niet schoongemaakt te zijn. Weer helemaal de route naar de receptie gedaan om handdoeken te halen met de toezegging dat de kamers op vrijdag echt schoongemaakt zouden worden. Vrijdagochtend de handdoeken weer in de douche en ‘s avonds bleken de kamers weer niet schoongemaakt te zijn. Weer de hele toer naar beneden om handdoeken te halen. Op zaterdag zijn de kamers schoongemaakt met onze aankomst op maandag en ons vertrek 2 dagen later op maandag.
• Lynn (4/5): -
• Bade (9/5): -
• caitlin (7/5): -
• Lejla (9/5): -
• João (7/5): Good for the location but better options around - The bed is really confortable, the apartment is modern and very well located. The apartment is very small, the heating system is not so great at makes noise when turned on. The security at arrival was constantly laughing at me when i told him my name and kept talking with wheadphones on speaking to somebody else. It was a bit rude at arrival. The apartment said it had iron and it didn't have one also
• Keith (10/5): Excellent - We only had one key. Two would have been slightly more convenient
• luisa (8/5): -
• Singh (9/5): -
• Lakhvir (10/5): -
• Janine (2/5): Für diesen Preis NEIN - Räumlichkeiten und Lobby ⭐ 1 von 5 Sternen – Florence Dock, London Wir geben dem Florence Dock einen Stern. Der einzige positive Punkt war das schöne, modern eingerichtete Zimmer. Alles andere hat leider überhaupt nicht überzeugt – vor allem in Anbetracht des sehr hohen Preises. Online wird das Hotel als zentral gelegen beschrieben, was absolut nicht zutrifft. Für praktisch alle interessanten Aktivitäten mussten wir mindestens 20 Minuten mit dem Auto fahren. Das hat uns während unseres Aufenthalts sehr viel Geld für Uber gekostet. Die Busverbindungen waren kompliziert und für uns kaum verständlich. Für den Preis hätten wir definitiv eine bessere Lage erwartet. Ein großes Problem war der Reinigungsservice. Uns wurde an der Rezeption – in einem sehr gestressten und unfreundlichen Ton – mitgeteilt, dass nur einmal pro Woche, donnerstags, geputzt wird. Das finden wir für einen Aufenthalt von über einer Woche absolut inakzeptabel, vor allem da das Zimmer eine Küche hatte. Der Boden wurde sehr schnell schmutzig, es gab keinen Besen oder Reinigungsmaterial, und wir fühlten uns zunehmend unwohl. Nach einer Woche war das Zimmer extrem dreckig: Essensreste, Haare, Schmutz (sogar Feta) auf dem Boden, und das Bad war ebenfalls sehr unhygienisch. Die Handtücher wurden die ganze Woche nicht gewechselt – das war ehrlich gesagt ekelerregend. Am Donnerstag, dem angekündigten Reinigungstag, wurde unser Zimmer einfach nicht geputzt, obwohl man es uns ausdrücklich zugesichert hatte. An der Rezeption war über eine Stunde lang kein Personal, was leider kein Einzelfall war. Oft war niemand da, wenn man Hilfe brauchte – ein weiterer klarer Minuspunkt. Erst nach erneuter Beschwerde wurde uns eine Reinigung für den nächsten Tag versprochen. Diese fand dann früh morgens statt, ohne Vorankündigung, was besonders nach Silvester extrem unpassend war. Die Reaktion des Mitarbeiters war dabei unhöflich und respektlos. Positiv (wenn auch unerwartet): Der Abwasch wurde mitgereinigt.
• Lisa (10/5): Cool place to stay. - Great service and facilities. The people that mostly live there are very friendly. The rooms have everything you need but are a little compact. We would stay again.
• Rabi'atu (10/5): Quiet stay in a sane environment. - Very friendly staff, comfortable room. Nothing. All fabulous.
• Cliodhna (7/5): -
• Eleanor (8/5): - The location is good and very easy to get to from Clapham Junction. The vibe is really nice and the rooms are comfortable and spacious. There is a lot of shared space for working or reading. There are some amenities in the building and a supermarket very close by. The accommodation was very clean throughout. The staff were very friendly. I find it a bit stressful when you have to provide your ID, photo etc before a booking, otherwise it is cancelled. I was very busy before my travels and found this a bit cumbersome. If there is a 24 hour reception, I don't understand why it is not possible to have a normal check-in process. I also do not like when accommodation asks for you information that you provided during the booking process on booking.com.
• Fabiola (6/5): -
• Billy (9/5): -
• CHUNHUI (10/5): -
• madeline (10/5): -
• Francesca (9/5): Struttura molto graziosa. - Posto molto accogluentw, struttura nuova. Mancavano utensili cucina.
• Julie (9/5): - Great location! Comfortable bed. Staff excellent Small room
• Allan (10/5): - Staff and facilities excellent N/A
• Victor (10/5): -
• Billy (8/5): - Staff were amazing. The concept of the building is great for a long-term stay with everything included. Coworking room and the gym were fantastic. Normally had to wait for the laundry as a few were out of order.
• Catherine (7/5): - Position was excellent facility excellent Bed was very uncomfortable very small double
• Callum (8/5): -
• diane (8/5): Great place to have a short stay. - Great spot by the river & great to explore around Battersea & south west London. Very good staff, great setup & easy to use. Room was ok. The accommodation was ok. Bit basic but ok for a couple of days. Towels supplied were far too small & not good enough really. Shower head hadn’t been cleaned for a while & water went everywhere.
• Rob (7/5): prima, maar probeer niet op de kamer te werken daarvoor is het internet te onbetrouwbaar. - Vriendelijkheid van ontvangst en locatie internet snelheid, er waren geen pannen, dus ondanks dat er kookgelegenheid is kun je niet koken.
• Isabel Chabeli (6/5): Okay - I liked the concept of the collaborative atmosphere, the shared spaces, the building itself, the lounge, the gym, and the room was pretty quiet and clean The room itself felt uninviting, and the staff was nonexistent. I had to request toilet repairs 3 times, but nothing was done. There was no one at check-in at first no one at check-out, and nothing was explained. No cleaning whatsoever for 4nights
• Tessari (9/5): -
• Margaret (10/5): Great place & value for money. - Very handy to public transport. Grocery store right next door. Could use communal kitchen to entertain family from out of town. Nothing
• Paul (8/5): -
• Andrew (10/5): - Modern
• Al Moatasem (10/5): -
• marina (9/5): -
• Jonathon (8/5): -
• Marina (7/5): - The location for what we wanted was good. Very small space, shower didn’t work and warm room
• Jaroslaw (8/5): -
• Adrián (8/5): -
• Lucia (9/5): -
• Broxton (9/5): Very nice and pleasant stay - Clean and modern Rooms are a bit small
• Alistair (8/5): Very good -
• Callysta Charmaine (10/5): -
• Nicole (3/5): Poor - The rooms were boiling hot. There is no ventilation in the rooms, no AC, no fans. The window in the room is also very tiny so we jsf to sleep with it wide open and with the blinds up to try pull some cooler air into the room as it was so hot. The bathroom sink was blocked, flooded when you brushed your teeth. The extractor fan in the bathroom doesn't work, so get super steamy. The shower head is awful, sprays in the million different directions and shower door doesn't close properly. No bathroom floor mats. We paid £230 per night for the weekend and wish we had rather booked a hotel room which would have been way better value for money. You should advertise that there is no air con in the rooms and that the street is noisy when you sleep with the window open to get some air in.
• Logan (10/5): - Clean and convenient. Friendly and helpful concierge.
• Annie (8/5): Very good - Easier to just take bus around. Bus 44, C3 & 295 gets me around easily. Location is beautiful. Near River. Co-op for my daily groceries. The facilities at this co-living place were good. So much better than hotel. Hosts at reception were very good. Is summer, room was bit stuffy without fan/aircon. Have kitchenette but as is short stay, I didn’t use much as still need to buy pots, knife etc. to cook.
• Faisal (1/5): Bad -
• Guy (9/5): Very easy and convenient. - Very clean with great facilities and very professional staff. Location is a bit tricky.
• Jackie (10/5): Exceptional - Location, staff, lovely clean room with small kitchen area. There were also three roof terrace areas available for guests. Nothing
• Jack (8/5): Very good -
• Deborah (10/5): Excellent place to stay – tho you are west of Battersea 3 miles, with no underground nearby - Laid out very well. Lots of amenities. Great community space – especially the kitchens! Lovely concept, and very well maintained. I thought the property was in Battersea. I guess I should’ve investigated more closely. It was 3 miles from the underground, so I wound up doing a lot of Ubers – which added to the expense greatly. Probably could’ve stayed in Kensington for the same price in the end… Besides the location - the property was great!
• Mary (9/5): Superb -
• Siobhan (10/5): Exceptional -
• Neil (10/5): Exceptional -
• Santiago (10/5): Exceptional -
• Linda (8/5): Ideal place to stay for a few days whilst in London - Had all the amenities required for a short stay when you only needed a place to sleep and shower
• Alison (9/5): Great place - All lovely Nothing to not like! Just could do with 2 keycards perhaps.
• Florin (9/5): Superb - Location and connections to city center Bed was near the window and unfortunatelly the sound isolation was not good. We heard all the noises from outside and during the night this was not confortable.
• Colin (8/5): Folk was great - The rooms are small but modern, clean and we felt very safe staying here. The facilities are excellent, kitchenette, full kitchens, working spaces and really nice rooftop decks. The room is only refreshed once a week and it's only done on Thursday.
• Francesca (9/5): Superb - The studio was very nice and clean, the building is new, modern and very confortable. There is a nice terrace on the top, a library and a common kitchen. I travelled alone and felt totally safe. The only issue is that there is no tube there, you have to catch the bus or go to Clapham Junction (by bus or 15 minutes walking). And as it’s a residential area, there are no shops around.
• Aadil (10/5): - Clean and good location
• Giancarlo (8/5): Good stay, quiet place. Desk personnel always available. - Liked the position, the staff was extremely friendly. The electronic cards did not work, we had to change 3, some fuse was blown in the room, no response in three days from the assistance.
• Tyson (9/5): Superb -
• Bhikha (8/5): Very good -
• Callysta (10/5): Exceptional -
• Harvey (9/5): Perfect for what I needed - The whole place is fantastic, gym is amazing as is the cinema room. Was great to be able to get a morning coffee down in reception and the little shop was perfect for essentials. Being able to do laundry was a plus. Only things that I didn’t like were that a lot of the washing and drying machines were out of order so had to wait a while to get a free one and the little kitchen one had 1 working oven so again had to wait. Only minor issues as everything else was fantastic.
• Mark (9/5): Superb -
• Callysta (10/5): Exceptional -
• Peter (9/5): Superb -
• Ioannis (10/5): Exceptional -
• Janelle (9/5): Comfortable, safe stay - Clean, modern Nothing
• Callysta (10/5): I love returning to Florence - I love that you have everything at hand and the location is perfect!
• Xc (10/5): Exceptional -
• Salwa (8/5): Very good -
• Caroline (10/5): Exceptional -
• Ulrika (10/5): Exceptional -
• David (7/5): Great location good facilities - Location There was some ambient noise that was constant in the room. Source unclear but may have been hot water or heating
• James (10/5): Great affordable stay! - We really liked the modern and aesthetic feel of the hotel. Everything was nicely decorated and well taken care of and clean. We really enjoyed how wide and big the bathroom was. Kitchen inside the room was fully equipped for breakfast as well. Staff was very kind and attentive as well!! No complaints!
• Peggy (10/5): Exceptional -
• Hibbah (10/5): Definitely booking again if I ever come back to London. - Perfect location. Comfortable room and bed. Quite. Had the best sleep. Variety of facilities. Everyone seemed nice and friendly. Literally perfect. Everything was perfect. Cannot fault anything.
• Spiros (10/5): Exceptional -
• Ashley (8/5): Value for money if you are ok to travel a bit to get to central London for the tourist spots - Many shared/co-living amenities Housekeeping didn't clean around room during our stay of 5 nights 6 days
• Callysta (10/5): Amazing!!! - Everything I would have like more toilet paper and garbage bags
• Michael (6/5): Our stay was good enough, it’s a modern clean hotel/longterm living building with great facilities and location. Jus - Location was great, there was a co-op food store, medical centre and pharmacy on the same street. Bus stop out the front, short walk to Clapham train station. Had a few places to eat near by. Facilities were great even though we didn’t get to make use of them much. Bed was average, pillows were poor, the bathroom exhaust didn’t work, there weren’t any bath mats provided, there was no refreshing of towels and linen even though it was noted this happens every Thursday. There was extremely limited kitchenware with only a few plates and 1 bowl and 2 mugs. To cook in your room, which we expected to be able to do with a kitchen, you have to go to reception and collect all the cooking utensils and frying pans etc you might need which I thought was very weird and inefficient.
• Patricia (10/5): Exceptional -

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