Sonnmatten Boutique Hotel & Apartments Zermatt
Location: Winkelmattenweg 96, Zermatt, ch
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations with Stunning Views
Indulge in a stay at Restaurant-Suites Sonnmatten, a 4-star hotel nestled at the base of Mount Matterhorn in Zermatt. Each room and suite features natural wood furniture, cable TV, and a modern bathroom, all with breathtaking views of the Swiss Alps.
Culinary Excellence and Relaxation
Satisfy your taste buds at the hotel's gourmet restaurant, boasting an impressive 13 Gault Millau points. Experience creative cuisine or unwind with a refreshing drink on the sun terrace.
Convenience and Comfort
With free Wi-Fi, ski storage, and proximity to the ski lift just 250 metres away, Sonnmatten ensures a seamless and enjoyable stay. Explore the village centre of Zermatt, a mere 15-minute walk from the hotel.
Book your stay at Restaurant-Suites Sonnmatten now and elevate your Zermatt experience to new heights.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Tour desk
- Packed lunches
- Ski storage
- Chapel/shrine
- Non-smoking throughout
- Kids' outdoor play equipment
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Shopping on site
- Ski storage
- Express check-in
- Free wired internet
- Playground on site
- Ski lessons on site
- Internet access
- Games
- Japanese garden
- Snow sports gear
- Vegetarian menu options available
Rooms Available
-
Budget Single Room
Featuring free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room features a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
-
Three Bedroom Apartment - Second Floor with Balcony and Matterhorn View
The fireplace is the standout feature of this apartment. This spacious apartment includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with mountain views, this apartment also offers a private entrance and a flat-screen TV with cable channels. The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
One Bedroom Apartment - Second Floor with Balcony and Matterhorn View
This suite features a balcony, a living room with a dining table,a kitchenette and 2 sofa beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Studio with Balcony and Matterhorn View
Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Coffee machine
- Terrace
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
-
Studio with Mountain View
In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The studio features a private entrance, a tea and coffee maker, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Terrace
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
-
Three Bedroom Apartment - First Floor with Balcony and Matterhorn View
This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also provides a private entrance and a flat-screen TV with cable channels. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Budget Double Room
Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
-
One-Bedroom Apartment - First Floor with Balcony and Matterhorn View
Boasting a private entrance, this apartment also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with mountain views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Guest Reviews
- Teresa (8/5): -
- Tamara (9/5): - Location a little out of the main village so quiet at night.
Excellent view of the Matterhorn
Room was decent size with good facilities
Bed was comfortable with lovely snug quilts Nothing
- Michael (8/5): -
- Marc (10/5): -
- Justyna (10/5): Sehr schöne Ferienwohnung, hervorragend ausgestattet – alles in typisch schweizerischer Perfektion. Die Lage nahe an den - Schöne Ferienwohnung
- Carmen11376 (7/5): -
- Ian (8/5): - salle de bain étriquée, petite
- Elisabeth (9/5): -
- Adrian (9/5): Gerne wieder.... - Die Wohnung haben wir so angetroffen wie vom Vermieter beschrieben. Die Wohnung ist für zwei Personen genug gross und clever eingerichtet. Für eine Familie sicherlich zu klein. Es hat genügend Stauraum. Alles ist sehr sauber und gut eingerichtet. Man könnte sich auch selber etwas Kochen. Küche ist gut ausgerüstet. Wir haben uns allerdings nur am Kaffee und Tee bedient. Der kleine Balkon mit direktem Blick auf das Matterhorn ist sehr romantisch mit Kerzen, Kissen und Schaffellen eingerichtet. Gibt nichts zu bemängeln. Der Bus ist 150m von der Wohnung entfernt. Ins Zentrum kann man in ca. 20 Minuten zu Fuss gehen.
- Mihai (10/5): A flawless experience — everything from the location and hospitality to the food was simply perfect. - The accommodation at Sonmatten Boutique Hotel & Apartments was, without exaggeration, one of the most enjoyable travel experiences I’ve had in Zermatt — a rare blend of authentic Alpine charm, modern comfort, and truly outstanding service.
The location is excellent, peaceful and slightly removed from the busiest areas, yet still very well connected to the town center and ski lifts. The mountain views are absolutely breathtaking, especially in the morning — with the iconic Matterhorn creating a picture-perfect backdrop.
The rooms are beautifully designed, combining traditional Swiss style with contemporary amenities. Everything is impeccably clean, and the attention to detail is evident throughout — from the quality materials to the thoughtful touches that elevate the entire stay.
What truly sets this place apart is the hospitality. The staff are exceptionally warm, professional, and attentive, always ready to assist while maintaining a relaxed and welcoming atmosphere. It genuinely feels like they care about each guest’s experience.
Sonmatten Boutique Hotel & Apartments is an outstanding choice for anyone seeking a premium, peaceful, and authentic stay in Zermatt. A place I would gladly return to without hesitation.
Thank you, Barbara! To be honest, I can’t really point out anything negative. Everything — the location, the amenities, the hosts and the food (the schnitzel was excellent!) — was spot on. It’s rare to find a place where you genuinely have nothing to complain about.
- danique (8/5): -
- David (9/5): -
- Valérie (9/5): appartement avec une vue incroyable sur le cervin dans un quartier calme - l'emplacement dans un quartier calme de Zermatt -la vue incroyable sur le mont Cervin -le design de l'appartement avec l'immense baie vitrée pour se sentir dedans /dehors -le balcon pour prendre le soleil - et les bons petits déjeuners- et au dessus d'un restaurant donc pratique si vous devez diner le soir au restaurant. rien !
- Rebel (8/5): enjoy my stay. will recommend to my friend. - I like that the shuttle bus stop is right outside the hotel, and you can enjoy an unobstructed view of the Matterhorn from the backyard lounge area. The hotel also looks modern and clean, with a designated area for skis and ski boots. I asked for more towels and coffee capsules, and they provided them. There’s no elevator, and I wish the rooms were better soundproofed so I wouldn’t hear the pounding from upstairs. I also wish the ski room were slightly better designed so seating wouldn’t run out so quickly. It would also be nice if there were a heating system for drying towels.
- Bostjan (9/5): - Very close to the lifts, wonderful views of Matterhorn There is no breakfast option (but they deliver croissants every morning), the bathroom is little bit small
- Kerstin (9/5): - We love returning to wonderful Sonnmatten. Nothing
- Christoph (10/5): Erholsame Ferien abseits vom Rummel, Bus vor dem Haus - Rustikales Holzhaus mit gemütlicher Atmosphäre. Liebe zum Detail, gut mit ÖV erreichbar.
- Philippe (10/5): Magnifique - C’est absolument charmant, très confortable, très bien aménagé et parfaitement équipé. Rien
- Pedro (7/5): - Localização e decoração Limpeza e conforto do colchão e sofá
- Stephan (7/5): Vom Gefühl her 9, durch die Mängel nur 7: gemeint 7,8 - 7,9 Punkte - Ansich habe ich mich in diesem Zimmer ganz wohl gefühlt, es war gemütlich und ruhig, auch wegen der Lage im südöstlichen Winkel von Zermatt mit dem bezeichnenden Namen Winkelmatten, und glücklicherweise gleich bei der Bushaltestelle bei der hübschen Kapelle, wo ich schon so oft von den Bergen wieder in die Zivilisation gekommen war. Es hat zwar kein Frühstück hier, aber es gibt morgens zwei Gipfeli /Croissants pro Gast. Die Kaffeekapseln für die leicht zu bedienende Maschine werden nachgefüllt. Ein paar Dinge fehlen leider in dem Zimmer:
Z.B. ein Teller für die krümeligen Croissants.
Am meisten jedoch ein Heizkörper. Es war zwar nie wirklich kalt, trotz nachts geöffnetem Fenster im Februar und ausgeschalteter Klimaanlage, aber nachdem ich es doch etwas kühl fand und die Klimaanlage ein paar Stunden am Laufen hatte, war ich mir nicht sicher, ob ich einen merklichen Unterschied spüre, außer einem gelegentlichen Geräusch seitens der Klimaanlage. Vor allem ist das Problem, dass ich ohne Heizkörper meine Wäsche nicht trocken kriege, und das muss ich als Sporttourist. Das Waschen der Kleidung musste also bis zur nächsten Unterkunft warten.
Der Föhn funktioniert, leidet aber leider an einer Art Genickbruch, sprich, er knickt immer zusammen.
- Farr (10/5): I enjoyed it! The staff were nice and the place was cozy - I loved how cozy the property was, I also liked how close it was to the lift They provided croissants for breakfast, but I wish more was involved for breakfast.
- WANYU (9/5): -
- Olivier (9/5): -
- Mark Angelo (10/5): Our stay in Zermatt was absolutely amazing. The highlight was the breathtaking view of the Matterhorn waking up to that -
- Monica (9/5): Awesome - The space is incredible The coffee machine was hard to deal with.
- Viktoriia (8/5): In general, our stay was pleasant and everything worked well. - Great food in the hotel restaurant, and the staff were really nice. Sound insulation between rooms is poor, we could hear other guests’ conversations and alarm clocks in the morning.
No clear instructions regarding the check-out process.
- Derbyshire Holidayer (8/5): Quaint lodge with a bar/restaurant onsite. - Quaint lodge with a bar/restaurant onsite. Clean. Free tourist bus stops right outside.
Good quality coffee pods and nice toiletries. It is quite a walk from the train station up large hills and we were not made aware of the free tourist bus until we checked in meaning a hard walk with luggage! The lamp in the room wasn’t working.
- Michael (10/5): -
- Flurin (8/5): -
- Radin (10/5): - Прекрасная студия напротив Матерхорн, огромное колличество всевозможной посуды для приготовления еды.
Удобно, чисто, продуманно. Всё понравилось
- Roger (7/5): Sympathisch, komfortabel, aber nicht sehr zentral - Die Unterkunft war sympathisch und ganz komfortabel. Die Unterkunft liegt ziemlich abseits vom Zentrum, zu Fuss ist der Weg recht weit.
- Alexander (10/5): -
- Petra (10/5): -
- Julia (10/5): -
- Jovanović (10/5): -
- Tancredi (8/5): -
- Paulo Rogerio (10/5): -
- Bruce (10/5): Restful stay in a lovely location. - Quiet, lovely views and comfortable accomodation with good facilities.
- Unternährer (9/5): -
- James (10/5): -
- Loretta (5/5): -
- Laurianne (8/5): - Très mignon.
- Yolanda (9/5): -
- Denis (9/5): - Отличный, уютный и аутентичный отель рядом с главным фуникулером. Помогли сориентироваться в городе, дали рекомендации по катанию. Есть чайник, кофемашина и круасаны утром. Непродуманный протекающий душ. Одно из полотенец было грязным. Отсутствует батарея: сложно просушить вещи.
В остальном все было чудесно.
- Horta (6/5): - Es un lugar muy nuevo y la comida es deliciosa. Me gustó que el lugar incluye servicio de agua y café afuera de la habitación para que puedas tomar cuando quieras y por la mañana te dan un croissant (pero tal cual no hay desayuno) Está un poco lejos del centro y debes caminar un poco más para llegar pero hay una parada de autobús literalmente enfrente del hotel.
- de coster (5/5): -
- Alexandros (10/5): Amazing - The amazing view to the Matterhorn The distance from the city center of Zermatt.
- Tom (5/5): - Fijne douche Stijl stuk lopen vanuit centrum om aan te komen. Zeer kleine kamer, lijkt groter op foto’s. Zou niet langer dan 1 nacht blijven.
- aleix (10/5): - Vistas espectaculares a matterhorn, todo super limpio, el personal super agradable, volveremos a ir sin duda!!
- Melissa (8/5): - The hotel doesn't offer breakfast in the restaurant but offers croissants for each room. The restaurant is open for dinner and drinks though. They were able to store my luggage while I was staying in a rufugio which was super nice. The location is only 5 minute walk from the Matterhorn Express gondola. There is also a bus stop right in front of the hotel! One staff member seemed inconvenienced by questions and kept interactions short and speedy with straight face, I felt like I needed to be quick and I avoided asking them for more clarification. My room was the first one up the stairs so people would try the door knob in the night. Luckily I always locked the door once I entered the room which I definitely recommend so you don't have unwanted intruders (the door does not automatically lock)! The location is about a 15-20 minute walk to town center if you don't catch the bus.
- laura (9/5): - Sehr nettes Personal, Abendessen im Restaurant auch sehr empfehlenswert.
- גיל (10/5): Three days in heaven - Lovely, clean, beautiful
- Ivan (8/5): -
- Katherine (9/5): -
- Sophie (10/5): -
- Holly (10/5): Excellent - Beautiful apartment with a stunning view. Apartment was extremely clean and had great facilities. The view of the Matterhorn was also stunning. 10/10 would recommend.
- sasmita (9/5): Really good we will come back again - Location and amenities inside the hotel May be the distance from city
No lifts and being unaware of this made us difficult to take our luggage to second floor but once we reached we felt much better
- Thomas (10/5): - Simply wonderfu!l a real dream. The apartment is perfect, comfortable, with everything you need to spend a few days enjoying the comforts of a regular home, and the mountain view is the star of the apartment – beautiful. You could easily spend hours just looking out the window or sitting on the balcony. The location is also great; it's super easy to get to and from the city by walking, but if you prefer, you can take the city's public bus, which is about 3 minutes from the accommodation (recommended for when arriving at and returning from the train station*). During your stay, walking is highly recommended as it's not too far and the views along the way are amazing.
- Theo (10/5): Great property location and staff - The view and the layout plus the fireplace The only tiny thing I didn't like was The short walk after skiing all day lol but the property is well worth the effort
- Takanori (4/5): -
- zheng (9/5): - 因我们一早就退房,酒店给我们提供一袋面包
- Iyanuloluwa (10/5): Cozy stay w/ great dinner - Firstly dinner here was fantastic! The room was very cozy and you have a nice view of the Matterhorn, unless you take the Gornergrat for part of the way it is a bit of a walk up compared to other hotels but overall I really liked the hotel and would come again. I visited in early September. I wish there was a breakfast offering, however they do provide fresh bread delivered in the morning which is a nice touch. The check out process could be made a bit clearer but this didn't case any issues.
- wakako (9/5): いいホテルですが、立地に注意が必要です。 - 景色がとてもよく、窓からマッターホルンの朝焼けが見えました。部屋もかわいく満足です。朝食なしとありましたが、、パン屋さんのクロワッサンが毎朝2個ついていました。 駅から遠いことは理解していましたが、ホテルまでは急な坂道を登らないとたどり着けず、大きなスーツケースを持っていくのがとても大変でした。また、連泊しましたが、タオルの交換がなかったのが残念でした。
- Brockway (10/5): I loved Zermatt. I loved my room and I loved restaurant too. Fantastic family run effort!! - I was blown away with this room. It was fantastic. The family operating the restaurant and hotel were fantastic! They obviously put a great deal of effort into both. I couldn't figure out the bus system. Getting to the train station was easy enough with the directions I got from the staff. (Even thought the stop right outside the hotel was not in service as advertised.) I ended up doing more extreme uphill walking to get back than I wanted.
- Katherina (10/5): Amazing stay! - Nice and cozy. Genially furnished for such a small space. It's a great couple's nest for a stay in Zermatt, amazing views and quiet neighbourhood. Everything was great!
- Katherina (10/5): a great place to stay! - A very pleasant, cozy apartment in a quiet neighbourhood of Winkelmatten. A tiny vacation home for sure (more than two people would be a stretch), but very lovingly furnished and equipped. We were there for nearly two weeks and enjoyed it throughly! Everything was great
- Anna Nelly s (9/5): -
- Anastasia (7/5): Schönes rustikales Zimmer in den Bergen - Das Zimmer hatte alles was man sich wünscht. Die Schaukel im Zimmer fand ich das Highlight :)
Es gab zwar kein Frühstück, aber es hatte im Zimmer eine Kaffeemaschine und frische Gipfeli die jeden Morgen bereit lagen - Merci für diesen Service!!
Gleich unter der Unterkunft befindet sich ein Restaurant, dass hervorragendes Essen serviert. (Mittwochs geschlossen) So lässt sich auch noch spontan etwas essen, ohne dass man zurück ins Stadtzentrum laufen muss.
Vom Haus aus kommt man sehr schnell zu zahlreichen Wanderungen. Ich wäre froh gewesen, wenn mich das Hotel vorher darüber informiert hätte, wie ich am besten zur Unterkunft komme. Es gibt nur eine E-Buslinie die zum Hotel fährt und diese hatte ich mit meinem Navi nicht gefunden, sodass ich schlussendlich 20Min mit dem ganzen Gepäck steil den Hang hochlaufen musste. Bei der Ankunft wurde mir dann erklärt wie es in Zermatt funktioniert.
Im Hotel selbst gibt es keine Rezeption, was es schwierig macht sich an jemanden zu wenden, wenn man Fragen/Anliegen hat.
Ich war sehr enttäuscht das im Kanton Wallis vom Personal weder Deutsch noch Französisch gesprochen wurde. Das macht für mich einen riesigen Minuspunkt :(
Für Leute die auf Geräusche reagieren: das Getrampel vom oberen Stock hört man sehr gut und auch, wenn jemand im Flur ist.
- CHUEN LUEN CECILIA (8/5): - 每早清晨6點前已經將牛角包獨立包裝分發同一共用位置,牛角包太鬆軟好食。
景色美,房間整潔。餐廳食品略貴卻太美味。
我搬不動行李上樓梯,職員主動幫忙。太貼心有禮貌。 餐廳及鄰居傳來閒聊聲音,隔音不好。
- Gergő (10/5): -
- Carlos (9/5): -
- Bianca (9/5): - Schöne Zimmer. Abendessen im Haus sehr gut.
Ein wenig abseits gelegen, dadurch aber sehr ruhig und entspannt.
Tolle Idee mit Frühstücksgipferl am Morgen. Sind sehr kleine Zimmer, aber hat uns nicht gestört.
- Micah (10/5): Cute and cozy room with great views - Fantastic views and such a cute room!! We had everything we needed and enjoyed going downstairs to the restaurant for a drink. Super quiet and they left out croissants for us in the morning. Make sure to get the red (rote) bus up to avoid walking up the very steep hill!
- Patricia (8/5): - Preis/Leistung für ein Einzelzimmer in Zermatt gut. Zimmer sind praktisch und das Restaurant ist nett für ein Abendessen. In der Ausschreibung war ein Wasserkocher angepriesen. Der war nicht vorhanden (bitte ändern) und vor 9:00 konnte/wollte niemand heisses Wasser im Restaurant in meine Thermoskanne füllen (weil kein Frühstück-Service; kein Interesse zu helfen), was nicht toll ist, wenn man früh auf Wanderschaft geht & genau wegen des Wasserkochers das Zimmer gebucht hat. Es gibt jedoch eine kleine Kaffeemaschine & Trinkwasser auf dem Zimmer.
- Tasiaux (3/5): Pas de service client. Chambre dysfonctionnelle. - L’emplacement, la chambre très jolie Serviettes non-remplacées.
Draps non-changés.
Chambre non-lavée.
Pommeau de douche cassé.
Lors de notre arrivée à 21h, on nous a dit que le restaurant était fermé, alors qu’il était affiché que celui-ci était ouvert jusque 23h.
Bref beaucoup de point négatifs pour le prix que l’on paye.
- Clare (10/5): -
- Craig (8/5): -
- Cindy (10/5): -
- Kari-Pekka (9/5): -
- Laura (9/5): -
- Kieron (8/5): -
- Eliška (10/5): -
- Purvi (7/5): Comfortable stay with amazing views of matterhorn. Staff can be a little nicer but that doesn’t bother me. - A standard double room is extremely small but cozy & does not provide the views of Matterhorn but we knew that. The view from restaurant patio was amazing so no complaints. Restaurant was overpriced since we ate a vegetarian meal. Overall good value for money! A little dirty, dust below the bed and on window rims but bed and toilet was clean.
- Christine (7/5): -
- Jonathan (7/5): -
- Stephen (10/5): - Very clean and had a bar
- Giesen (9/5): -
- Wang (8/5): -
- leo_fusi (8/5): In zona non c'è niente - Lo stile della camera e la comodità del letto. In zona non c'è niente. Serve organizzarsi per il cibo, specialmente se piove e soprattutto il mercoledì che il ristorante è chiuso.
- herbert (5/5): FÜR ZERMATTER VERHÄLTNISSE WAHRSCHEINLICH SCHON OKAY IM PREIS/LEISTUNGS VERHÄLTNIS - kein Frühstück ausser 1 Croissant pro Person (dafür Nespresso Maschine mit ausreichend Kapseln u. Teesäckchen plus 1 Flasche Mineralwasser) Lage am Rande Zermatts (aber mit Gratisbus vom Zentrum aus in 15-20 Minuten zu erreichen), und deswegen für uns angenehmer als zentral gelegen, weil dort Haus an Haus gereiht ist. Personal sehr freundlich und zuvorkommend. Matterhorn Blick halb ums Eck. Das Zimmer inkl. Bad war sehr klein. Das Bett ist für eine Person nur von der Fußseite zu erreichen.
- Cristien (8/5): Mooi ingericht appartement in prachtige omgeving. - Het mooi ingerichte appartement en uitzicht op de Matterhorn! Ideaal voor 2 personen, 3 kan maar dan is het wel een beetje krap.
- Deby (8/5): -
- Hsin Yu (10/5): -
- MARIUS-NICUSOR (10/5): -
- Ng (10/5): -
- Catherine (7/5): Séjour agréable dans un emplacement idéal. - Emplacement idéal. Facilité lors de l'arrivée et du départ. Confort au niveau de l'aménagement de la terrasse. Aération.
- Matjaz H. (8/5): -
- keith (10/5): -
- Christoph (10/5): - Ein wunderschöner Ort
- romana (8/5): Bien , car même si logement petit , l’ensemble agréable. - Vu, restaurant, personnel, Emplacement , car il faut monter très haut. Il faut être en forme physique !
Photos