Enchanting Hideaway - La Réserve Knightsbridge

Location: 35A Queen's Gate, London, gb

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Luggage storage
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Deluxe Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a dining area. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

• Two-Bedroom Townhouse

  Boasting a private entrance, this air-conditioned holiday home features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This holiday home includes a dining area, a flat-screen TV with streaming services a tea and coffee maker and heating. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Nelson (10/5): Excellent - Apartment excellent for a family Location
• Mohammed (4/5): Good in the winter and spring! Do not rent it in the summer - Prime location It was summer! They have AC in the pictures and in the apartment but they refused to allow us to turn it on!
• Clayton (10/5): Loved it! - Loved the apartment and great location
• Anne (8/5): Amazing location, but expensive for what you get. - The location was perfect. The mattresses were comfortable. The manager was responsive. (To be fair we didn’t complain because we just wanted to enjoy the surrounding without dealing with anyone. I think had we complained we would have gotten a response.) The showers were confusing and could not seem to put out cold water, only warm or hot. The interior spaces like cabinet finishes, sofa, and linens were showing signs of wear. The sheets were not exactly comfortable for summer. There were presumably dirty or extra towels in the closet that were wet and mildewed. It was very hot, so a third fan would have been nice for a family of four. (But it wasn’t their fault that it was so hot- we knew there wouldn’t be AC.)
• Nigel (7/5): convenient, but bad nights sleep - spacious mattress uncomfy
• Jyothi (1/5): Horrible , hid facts , lied to . AVOID this property . - Nothing . I was lied to about the exact address . Lied abt amenities . Never told unfit for toddlers and older people . Booked an air conditioned room and were told after check in , use fans open the windows . Why would I book and pay for air conditioned rooms if I wanted fans and windows . Never told abt the news house with flight of 20 narrow steep steps . The property knew a toddler was with us . It was most dangerous the stairs with no gate at the top . Elder couple struggled to climb and carry bags . Rude person (Samira I m not sure the name ) spoke on the phone and I felt intimidated . Never told keys to be collected and returned at a convenience store 500m away . All info was told only 24 hrs prior . All this is misrepresentation and fraudulent . 2 night broken cot for baby . Dirty shabby sofas .
• Aqeel (10/5): Amazing stay in a beautiful quaint street. Location was perfect and the apartment was beautiful! - Spacious, great location. Great host as well.
• Aya (10/5): Exceptional -
• Avtar (7/5): The apartment was very nicely updated and modern inside - The apartment was very nicely updated and modern inside and was very spacious with lots of room for large family to stay very comfortably. We also had access to all the amenities you could possibly need to cook your own meals with plenty of storage. The only thing I didn’t like was we found the bedroom mattresses were not very comfortable and need to be replaced. Also there is no lock box to let yourself in to the place. You have to collect and drop off the keys from different location which is not very far to be honest. And finally the actual entrance into the apartment was very narrow, so we did struggle bit to carry our 4 suitcases up to the second level. Other than these few dislike, I think this place is very nice and location is within walking distance to Hyde Park and other shops and stores near by.
• Cerasela (9/5): Superb -
• Adonolom7 (4/5): Not a nice experience - Bright spacious Clean Toothpaste and soaps Courtesy snacks offered A good welcome Mattresses were really not of any standard to allow you to sleep properly A misleading advertisement of where the property claims to be but is in fact actually not positioned . Will only be revealed after You booked I have since spoken to the management team regarding this discrepancy in details It Led to my family and I having to walk over half a mile in total as a return journey to pick up keys permitting us to enter the place A really poor customer experience sullied a wonderfully prepared home at an amazing price I have been offered a voucher and , to their credit a very genuine sounding apology If steps are taken to ; Be exact about the property location and place the keys in a secure lock box. This would be a first class place
• Grandwetter (9/5): Great stay. Comfortable and a great location - Clean and spacious. Well stocked with products, kitchen appliances, etc. The steep stairs leading up to the flat. Could have had more paper towels, but not a big loss.
• Syed (9/5): Superb -
• Alex (10/5): Exceptional - Great location, all round great apartment
• Richard (7/5): Good -

Photos