Regalia Upper View by Willow Trip
Location: Jalan Sultan Ismail, Kuala Lumpur, my
Star Rating: 7.6 Stars
Property Type: Apartments
About this Property
Spectacular Views
Enjoy stunning mountain and lake views from the comfort of your room.
Family-Friendly Accommodation
Our family rooms and outdoor pool make for a perfect stay with your loved ones.
Convenient Amenities
Each unit is equipped with a well-fitted kitchen, flat-screen TV, and a safety deposit box for your convenience.
Book your stay at Regalia KLCC View by PandaHomes now for an unforgettable experience.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Non-smoking throughout
- Infinity pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Swimming nearby
- Rooftop garden
Rooms Available
-
Deluxe One-Bedroom Apartment with City View
This apartment's special feature is the pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a flat-screen TV, a washing machine, soundproof walls, a seating area as well as lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
-
One-Bedroom Apartment
This apartment features a pool with a view. Boasting a private entrance, this spacious apartment also features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, soundproof walls, a dining area as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
-
Three-Bedroom Premium Apartment with Balcony
The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Private bathroom
-
Studio Apartment
The pool with a view is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
-
King Suite with Balcony
This suite's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite offers a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as mountain views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
-
One-Bedroom Apartment
This apartment features a pool with a view. Boasting a private entrance, this air-conditioned apartment includes a kitchen, 1 bedroom and 1 bathroom with a shower and a bidet. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Feather pillow
- Accessible by lift
- Key access
- Key card access
-
Deluxe One-Bedroom Apartment
Guests will have a special experience as this apartment provides a pool with a view. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
Guest Reviews
- Ahmad (10/5): -
- Fluffy (1/5): - The owner canceled my reservation at the last minute,in the morning of my reservation date without any reasonable cause even though I had booked and paid a week before my stay
- Uchiha (3/5): -
- Nina (1/5): Täuschung und Abzocke - Das Zimmer an war schön, aber nicht das, was wir gebucht haben. Der Pool und die Aussicht von dort waren mega schön. Vor Ankunft wollten sie eine Kaution überwiesen bekommen. Da mein Konto keine Auslandsüberweisungen tätigen kann, ging es auch ohne. Wir ließen unsere genaue Ankunftszeit per Whatsapp bestätigen und betonten, dass wir kein Internet haben werden. Als wir im riesigen Gebäudekomplex ankamen, war niemand dort, keiner konnte uns sagen, wo wir genau hin sollten und wir konnten ja niemanden erreichen. Der Name "Regalia Upper View" ist das Hotel nebenan, nicht die Unterkunft hier auf booking. Als jemand uns Hotspot gegeben hat, hieß es im Chat, wir sollen warten und 30 min. später bekamen wir eine automatische Nachricht mit einer Nummer, die wir 15 min. vor(!) Ankunft anrufen sollen🤦🏼♀️ Nach insgesamt ner Stunde warten, kamen wir ins Zimmer. Dort funktionierte das Internet (und diverse Steckdosen) nicht und wir hatten weder eine Waschmaschine noch einen Balkon (bemerkten wir durch die Müdigkeit erst später). Nach erneutem langen warten bekamen wir ein Zimmer im anderen Gebäude. Auf unsere Beschwerde, dass der Balkon immernoch fehlt und sich Schimmel im Badezimmer befindet, kam nie eine Antwort. Nur dank Booking haben wir etwas Geld zurückbekommen.
- Wahab (10/5): Good - Very good Nice
- Wahab (10/5): -
- Nurul (9/5): -
- Amir (8/5): -
- Abdullah (6/5): - Great rooftop pool giving the best views for the city Staff were not the greatest to deal with. Very rude and kept me waiting 45 mins to check in. Mentions they will take deposit 7 days before arrival but they insisted cash on arrival when I got there
- Ghoerahoe (6/5): - Dat het langs een mall was Oplichterij
- ickmal (10/5): -
- Muhammad (8/5): - View yang cantik
- Moker (10/5): -
- Nur Hasnah (7/5): - Pool is too far from the room, need to go from Tower 2 to Tower 1
- Hussin (1/5): -
- AHMED (1/5): I am really not satisfied stay there service and even they don’t have tissue paper at the room . - Not so
- Aman (3/5): -
- Zailan (10/5): -
- YUSNI (1/5): -
- Norizah (1/5): - The location Lift are super slow. Waiting forever. The hallway of the the building smells bad. We didnt have proper shower (no water) and have to use pail without any proper dipper (theres an old jug). We forward our complaign but no actions taken. Toilet floor super slippery. Stains on the property, bedsheet. Broken furnitures everywhere. Sorry but not recommended. At all.
- mukhaid (3/5): - Water pressure for bathroom so slow.
- Niniy (8/5): -
- Izatul (8/5): -
- Ali (10/5): -
- Liew Zion (8/5): - Comfortable room in KL city, recomended.
- Suriatie (3/5): -
- Elen (1/5): HUNDREDS of COCKROACHES and BUGS in apartment and swimming pool - Spacious apartment, expensive convenience stores on ground floor which is no 4. Hundreds of COCKROACHES in the apartment and throughout the building, hallway. Rubbish thrown all over floor in the hallway. Room has view of the corner of the pool which is surrounded by other buildings and rooms, no good air circulation, no privacy, must have curtains closed 24/7. Strong rubbish smell coming from the kitchen sink and multiple personal items left in the room from previous people staying there long term like small hangers, bins witj designs etc. Very unprofessional check in, required extra payments up front, took more than 1 hour to give keys despite knowing i am coming at a specific time ahead of time. The SWIMMING POOL has MOTH LARVAE EVERYWHERE INSIDE, you cannot swim. THEY ARE BUGS and broken up COCOONS all inside the water. Loud noises from parties, arguing, pool, cars. The whole place seems like it is abandoned and given up with. It is a shame.
- hui teng (1/5): - banyak lipas，more then 15，the parking slot are not rm10 is rm20. Before checking in, we asked the customer service representative, who stated that it would be RM10 per day. However, when I arrived, the host did not provide me with a parking card, and I had to pay using my Touch 'n Go (TNG) card. (If paying with TNG, the rate is RM2.3 for the first hour and RM1.3 for the second and third hours, and so on.) I only found out about this when the guard informed me during check-in. After learning this, I asked the host for a parking card, but he said he did not have one and that I would need to purchase one from someone else, which would cost RM20 per day. He also claimed that the parking price had always been RM20 per day and that the app had listed it incorrectly. But if it was indeed a mistake, shouldn’t the customer service representative have informed me? Isn’t this deceiving consumers?
- Liz (9/5): -
- Masnita (7/5): -
- Mike (8/5): -
- Maheshwar Reddy (3/5): Please avoid for your own sake. - The location The host was avoiding to respond regarding the wifi which i faced serious problems as i was on work and chose this place for my 2nights stay. Even after messaging him few times it didn’t improve and I even found cockroaches in kitchen. As my checkout is at 11am, he kept messaging me for the key from 10am which i found silly. Hospitality is worse by the host.
- Suziana (8/5): -
- Yulia (7/5): Upper view Regalia - Бассейн на крыше с шикарным видом. Балкон в номере прекрасен. При заселении не было ключа от номера в сейфе. Пришлось долго ждать после дороги, когда решится проблема и нас заселят
- siti (8/5): - So far ok
- Mohamad (8/5): -
- syukrina (8/5): -
- DILIP GHOSH (8/5): - There was no towel in the room
- Alexander (8/5): Хороший потенциал, но жильё требует больше внимания со стороны управляющей компании - Большая просторная квартира, отличный кухонный стол, на котором также удобно работать, отличный вид из окна, удобная и большая ванная комната, стиральная машина находится в номере, поэтому можно не спускаться вниз и не тратиться на прачечную, микроволновка, холодильник в рабочем состоянии и выглядят новыми, пользоваться приятно. В жилом комплеке есть пара магазинов, приятный внутренний двор, небольшой спортзал, ресторан, два бассейна. Шикарное расположение - 5 минут пешком до торгового центра и метро, из окна виден центр города, до которого при желании можно даже прогуляться пешком. Чистота посредственная, видно, что протёрли пыль на самых "видных" местах, но не более, пришлось убираться самим. Бойлер не работал, поэтому месяц мы прожили без горячей воды, для нас не было проблем помыться холодной водой, но для кого-то это может быть большим минусом. Самая же главная проблема в том, что управляющая компания предоставляет инструкцию по заселению, после чего вы фактически "брошены". Первые несколько часов мы просидели в очень душной жаркой комнате после целого дня в дороге, потому что кондиционеры не работали (оказалось, что для их включения есть отдельная кнопка, которая в отличие от других выключателей никак не была подписана, пришлось самому буквально прожимать все кнопки в квартире, чтобы понять, что к чему), затем обнаружили отсутствие горячей воды. На вопрос про кондиционеры хост ответил только спустя несколько часов, когда мы уже сами разобрались, насчёт горячей воды хост два дня "думал" над проблемой, после чего прислал двух людей, которые пришли, нажали на кнопку включения бойлера, сказали "ну да, не работает" и ушли, и на этом всё, весь оставшийся месяц мы ничего от хоста больше не услышали. Кажется, что хосту просто всё равно, даже депозит они по итогу не собрали, просто забыв об этом.
- Muhammad Hammad (10/5): -
- Horishi (10/5): -
- Riccardo (1/5): Non avevo mai visto un hotel così. Lenzuola e asciugamani sporche (macchiate), peli nei cuscini, bidet non funzionante, - Posizione Pulizia e servizio
- Iqbal (9/5): Overall Good experience - Specious appartment with bed room separate from living room And living room was decorated in decent way Almost nothing
- Fikri (2/5): -
- Iskandar (1/5): - Nothing Dirty room. Everything sucks
- Dilip Kumar (7/5): -
- Bernhard (9/5): Schönes großes Appartement im Regalia Komplex mit super Blick auf die Skyline - sehr schöne Suite mit außergewöhnlich tollem Blick auf die Skyline von Kuala Lumpur; 2 getrennte Schlafzimmer, 2 Bäder, großes Wohnzimmer; sehr freundlicher und unkomlizierter Check In und Check Out; Metrostation und Mall mit vielen Einkaufsmöglichkeiten und Restaurants 5 Minuten zu Fuß entfernt; Top Preis Leistungsverhältnis Zimmer mit Ausstattung ein bißchen in die Jahre gekommen, wird aber durch den tollen Blick mehr als wett gemacht
- nair (8/5): It was a great stay - There’s not a single problem with the room. All good and comfortable. Special thanks to the person in charge, Mr.Jishu very helpful and made my check in process really quick and easy. It took me 2 days to get back my deposit money. Otherwise there no problem with the property
- Fikri (1/5): -
- Else Marie (10/5): - Super god beliggenhed lige ved siden af flere forskellige offentlige transport, der går direkte til Batu Caves, og midtbyen. Der er en super smukt rooftop med en stor pool og fantastisk udsigt. Lejligheden er virkelig stor, man får god værdi for pengene! Der er dejlig stille, meget lidt støj. Puderne er akavet store. Der er ikke nogle “normale” stole og de bar-stole der er, er alt for høje til køkken-øen, så man får ondt i ryggen hvis du skal sidder der og arbejde. Sofaen er i stykker, det ene ben sidder løst. Generelt er interiøret ret dated…. Små-ting ift hvad man får for pengene!
- Brigida Natalia (8/5): -
- Sidique (5/5): Nicht Schlecht wenn Kaution Regeln Können. - Gute Lage und Infinity Pool Komplizierte abwicklung wegen Kaution. Unnötige Schwerigkeiten von gastgeber , Verlangen Kaution per Überweisung von Ausländische Gäste aber selber Kann Er keine Kaution wieder zurück Überweisen. Habe meine Geld Dank Booking.Com zurück bekommen Unnötige Energie und zeit verschwendungen Wegen Kaution. sehr kleines bett für Zwei Personen.
- Michal (10/5): - Great location. Excellent communication with the hosts. The rooftop infinity pool is definitely a must see!
- Amelia (3/5): Very disappointing - do not book this room via the private owner on booking, book it via the hotel website directly - The building facilities are good : Rooftop pool has a lovely view but is always crowded There is a convenience store and coin laundry on level 4 Good location if you plan on taking a taxi everywhere (10mn drive to KLCC, otherwise 45mn by metro) So many things were wrong with this accommodation. Firstly, if you are arriving by foot/train/metro, the only way to the lobby is through the ground level car park, and then up the elevator to the 4th floor (this is not indicated anywhere). There are 4 elevators in the building and they are incredibly slow to arrive. We would usually have to wait up to 5mn for one of the 4 elevators to arrive. Secondly, the check-in procedure was a nightmare. We had to contact an online agent via whatsapp to get instructions. They would not pick up the phone, only sent some automated messages asking for ID and a bank transfer for the bond, and then they sent another person’s number we had to contact to collect the keys. So make sure you’ve got data or a local sim if you’re from overseas. Don’t bother showing up before 3pm because the room won’t be ready. So I would recommend booking directly through the Regalia Upper View Hotel, not through the agent on Booking .com. The worst part of it all was the fact that we were not given the right apartment. I had booked a studio apartment that was supposed to have a balcony and a washing machine. The apartment we got didn’t have those things and it didn’t look anything like on the pictures. I contacted the agent and they told me that the room I booked was « under renovation » and that they gave us a better and more expensive one instead (which it absolutely was not). It smelled quite bad, the air con in the bedroom didn’t work, some of the furniture was stained, the shower has no pressure, there was only one toilet roll for the 2 of us for 5 days, and there was no change of bin bags with only 2 tiny bins. The agent didn’t do anything about the fact that we were not given the room I had booked. This kind of thing should not be acceptable.
- Adil (7/5): -
- Mariana (7/5): Good - I wouldn’t say I like the property because there is nothing to like. It’s just passable. The ground garden is nice..eatery is close..LRT is around 700m but need to go tru stairs and it dark at night (no lighting)..Mall is around 500m..for the price I better add a little bit to get better place which is plenty. The host is nice tho - there is 4 lift and waiting for it like forever..always packed and very slow - rooftop swimming pool is nice to take pictures but again it’s packed with people so you can expect strangers at the background - no tv channel..the tv is there but more like a display only - the mirror is not hangs properly, it’s dangerous if someone knock it - the rug could be better..it’s worn out - the floor towards the bathroom is bent and only cheap shower gel available - the kitchen amenities is below passable
- Muhammad (10/5): Exceptional - View and comfortable stay
- Muhammad (5/5): Passable -
- Muhammad (6/5): Pleasant -
- Lynda (5/5): Passable -
- Jareesh (6/5): Not happy - Property and location is good Please book the property directly and avoid those managed by Willow Homes. You may face difficulties during check-in and check-out. You won’t be able to go straight to the reception, as they’ll inform you that the booking is handled by another team. You'll then have to wait for someone to arrive and hand over the keys. Additionally, they require the deposit to be paid online. I also had an issue with the access card, and no one responded until I checked out.
- Babbar (6/5): Pleasant -
- Mohd (10/5): Exceptional -
- Kristine (10/5): Exceptional - The apartment was very nice and the view is exceptional. Communication is great, easy check in and check out. Would recommend and book again.
- Ridhwan (10/5): Exceptional -
- Meegalai (6/5): Pleasant - The location is good Near LRT and KTM station and Sunway Putra mall. The room was big with balcony Level 4 you will have some convenience store By cleanliness quite disappointed Kinda dusty and the Bathroom is dirty And the curtain is also dusty and can see through The socket is far from bed and TV The Bed is not comfortable because its very hard.
- Aida (9/5): Superb - The room is superb...only the Aircond..maybe need to service..feeling warm..
- Saad (10/5): Exceptional - Easy checkin and communication, clean apartment.
- Zhiqi (10/5): Exceptional -
- Stephen (10/5): Good place need good facility for confort 001. - Conducive place to stay with family while on tour. Security is classy swimming and other games, but i will like if there is more resturants that operate within the lobby area rather than the coffee there. It must offer economic food and drinks than the one at 37th floor which is not vissiually accessible
- Ashwini (8/5): Very good -
- Anna (7/5): This is a good apartment but they need to sort out their check in and check out process - The apartment itself is great. Spacious, had all stuff i needed. The host also provided hand soap and shower gel, which is nice. The apartment located in the same block as rooftop swimming pool which is really convenient. The only minus is that there is no washing machine and no dishwasher as well. Check in and check out process is a mess. Basically they give you a number of a person who you should call on arrival. Good luck if you don’t have local data or SIM card. Then the check in process is incredibly slow. The person who checks you in barely speaks English and asks the same questions, which you have already answered via what’s app to the agency. He also takes cash deposit (no card payment) which he will return upon departure (without checking a flat so what’s the point of the deposit??? To create additional headache?) as I departed quite early in the morning (around 8am) the guy decided he doesn’t want to meet me at 8 am, instead started ringing and knocking my door at 23:40 the evening before when I was about to get asleep. He said he called me on mobile but since I didn’t answer ( at 23;40 how surprising!) he decided to knock on my door instead
- Salma (10/5): Exceptional - Everything is perfect
- Abdelmageed (7/5): Good -
- Ain (10/5): Exceptional -
- Izharudin (5/5): Passable -
- Jessica (10/5): Exceptional -
- Tony (10/5): Over all recommend - All was good It should be some shampoo and body wash provided. The bidet not not working and shower hand device not working
- Ashkar (9/5): Superb - I liked Rintu, he was very helpful and responded to me for everything. He was kind and honestly made my stay comfortable, there was some initial issues, but he resolved them completely, and iam very satisfied w his service and the apartment
- Rutan (10/5): Exceptional - I have enjoyed my stay and Room Size and Infinity Pool Facility for staying guest. Its noting which i can say.
- Lars (5/5): Great location & facilities, - Location, View, pool access, apartment facilities, washing machine, fridge/freezer and cooking facilities. Access to a squash court on floor 4, nice coffee house and supermarkets were useful! The bed and sofa was incredibly hard so did not make for a comfortable sleep AT ALL. The accommodation was also advertised on booking.com wrong as the apartment is nowhere near the concorde hotel or petronas towers.
- Sergio (7/5): Good - The service was very good, even if I arrive late, they were able to attend me, the room is big with plenty of space, the general confort was very good, with a nice swimming pool and an internal building area very relaxin with 24/7 shop. In general the price-quality is ok or good. The shower didn't have warm water, and the pressure of the water was not enough to take a proper shower. the location is kind of complex to a taxi to arrive as is in an area of a highway which is in the border of the city center.
- Farra (7/5): Good - near to city and got so many facilities also clean and tidy . easy to check in and the host really helpful . the shower might have a little problem . already talk with host . i hope they will fix it quickly . afterall everything was almost perfect 👌
- Gregory (8/5): Good, comfortable and close to amenities - Good location Facilities
- Azura (6/5): Pleasant -
- Gaafar (8/5): Very good -
- Lifanova (9/5): Superb - It's a great apartment, even though it’s a bit outdated. However, a huge plus is the very comfortable bed and pillows, as well as the washing machine in the apartment. The location is also very convenient, although it’s not exactly the spot indicated in the listing. It is actually at the Putra station. There’s also no clear information about the pool’s location (5th floor and 37th floor of building A, with the lobby on the 4th floor). It would also be great to have more cookware available, but that’s just a minor detail.
- Farina (7/5): Good -
- Jan (9/5): Wonderful view in KL - The apartment has a wonderful view of the city and Petronas Towers. The use of the infinity pool which surprisingly never got overly busy was fabulous. Apartment had good kitchen to do breakfast and nice to have a separate bedroom to the living area. Bathroom had a brilliant, powerful shower. Check in was Ok, but not the simplest. Would be useful to have an information booklet in the apartment, saying how to leave and access the building(s), such as via the Putra Mall, and how to get to the swimming pools, as it is such a large complex with many lifts/blocks.
- Amira (4/5): No water pressure, so I need to take shower using toilet bidet. Unit got cigarette smell when I check in. Lift VERY SLO - Spacious, clean (except the cigarette smell while check in), near to centre Check in at 3.30pm, the unit got cigarette smell like someone just smoking in the unit. Owner check with the prev guest but I predict the smoker was their staff because its not make sense if the guest left the unit with all air cond & lights open like welcoming guest. Even after 30min with the window open, the smell still strong. After 40min, the staff came with shower handle. Not sure why. THE WORST CASE HAPPEN WAS NO WATER PRESSURE AT SHOWER LIKE NOT FUNCTIONING! So, I need to take a shower using toilet bidet. The lift was VERY VERY VERY VERY SLOW
- Boglárka (10/5): Exceptional - Fantastic apartement with everything you need. The apartement was large and very clean and the view was fantastic. We also had access to the rooftop pool which was incredible. A truly unforgettable stay.
- Muhammad (10/5): Exceptional -
- Anis (10/5): Exceptional -
- Alia (8/5): Very good -
- Jack (10/5): We used the apartment as a base to explore KL and it exceeded all of our expectations - Apartment was huge and super clean Great Location to explore with views of Petronas Towers Host was super helpful Great facilities around the complex Will be returning, highly recommend
- Anif (7/5): Good - The view Nothing
- Mohd (6/5): Pleasant -
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